Overview

The Motorola MB7621 Cable Modem offers a solid solution for users seeking high-speed internet access without the need for monthly rental fees. This DOCSIS 3.0 modem supports speeds up to 650 Mbps, making it ideal for most cable internet plans. Compatible with major ISPs like Comcast Xfinity, Cox, and Spectrum, this modem is designed to provide reliable performance for home and office use. By using this cable modem, users can enjoy faster speeds and avoid modem rental fees, which can add up over time. While it doesn’t include Wi-Fi, it pairs easily with any existing router for a complete internet setup.

Features & Benefits

The Motorola MB7621 Cable Modem boasts DOCSIS 3.0 technology, ensuring a fast and stable internet connection. With a 1 Gigabit Ethernet port, this modem allows wired connections to routers or devices for consistent performance. Its compact design not only saves space but also helps with better cooling, preventing overheating during extended use. While it lacks built-in Wi-Fi, it works seamlessly with any Wi-Fi router, providing a straightforward solution for users who already have one. This modem is a cost-effective and efficient choice for users seeking reliable internet connectivity.

Best For

The Motorola MB7621 Cable Modem is best suited for users with cable internet speeds up to 650 Mbps, particularly those who want to eliminate modem rental fees from their ISP. It’s an excellent option for homes or offices that already have a Wi-Fi router and need a reliable modem. Users with moderate to high-speed internet needs but not exceeding 650 Mbps will benefit most from its performance. It’s also perfect for people who prefer a simple setup and are looking for a dedicated modem rather than an all-in-one router/modem combo.

User Feedback

Users appreciate the easy setup and reliable performance of the Motorola MB7621 Cable Modem, noting that it significantly improved their internet speeds and stability, especially after switching from rented modems. Many have also highlighted the cost savings of not having to pay monthly rental fees. However, some users point out that the absence of built-in Wi-Fi may be a downside for those who don’t already have a separate router. For these users, the additional purchase of a Wi-Fi router may be necessary to complete their home network setup.

Pros

  • Compatible with major ISPs like Comcast Xfinity, Cox, and Spectrum.
  • Supports speeds up to 650 Mbps, ideal for moderate to high-speed plans.
  • Easy plug-and-play installation with minimal setup required.
  • Compact design saves space and improves cooling efficiency.
  • Affordable solution to avoid monthly modem rental fees from ISPs.
  • Reliable performance, with many users reporting better internet stability after switching.

Cons

  • Requires a separate router for Wi-Fi, which adds extra cost and setup steps.
  • Does not support built-in Wi-Fi, limiting convenience for users who need wireless connectivity.
  • Limited to 650 Mbps speed, which may not be enough for very high-speed internet plans.
  • Not suitable for users who need an all-in-one modem-router solution.
  • Some users reported that it took longer to fully set up with their existing network devices.
  • Lack of advanced features like voice or Wi-Fi makes it less versatile for certain needs.

Ratings

After analyzing verified user reviews from various sources and languages worldwide, the scores below reflect both the strengths and pain points of the Motorola MB7621 Cable Modem. Only authentic, high-quality feedback has been considered, with spam, bot-generated, or exaggerated reviews excluded. The scores take into account a variety of perspectives, ensuring a well-rounded view of the product’s performance, setup process, and value.

Performance & Speed
88%
Users are generally satisfied with the strong performance and speed of this device, particularly for internet plans up to 650 Mbps. Many report consistent speeds for streaming, gaming, and browsing, making it a solid choice for daily internet needs. It also handles heavy traffic without significant slowdowns, which is a big plus for households with multiple users.
A few users have pointed out that the modem's maximum speed of 650 Mbps may not be sufficient for extremely high-speed internet plans. Some also mentioned occasional hiccups when more than one high-demand device is connected, which could be frustrating for users with very high bandwidth needs.
ISP Compatibility
94%
This device excels at compatibility with major ISPs such as Comcast Xfinity, Cox, and Spectrum, ensuring a seamless connection for most users. Many buyers have expressed their satisfaction with the plug-and-play installation, which works effortlessly with these networks, eliminating the need for complex setup processes.
While it works well with the major ISPs, a few users noted issues when trying to connect with lesser-known or regional ISPs. These compatibility challenges can lead to frustration for users who don't have one of the larger service providers.
Setup & Installation
91%
Many users appreciate the easy setup process, describing it as truly plug-and-play. The straightforward installation is a key selling point, with minimal effort required to get the modem up and running. Users who are not technically inclined report that it was particularly hassle-free, requiring no professional help.
On the flip side, a small number of users encountered issues when trying to set up the modem with more complex home networks. Some required additional troubleshooting steps, which could deter buyers looking for a completely effortless experience.
Reliability & Stability
86%
Buyers often praise the stability of this device, noting that it consistently provides a reliable connection for browsing, streaming, and working from home. The performance tends to remain steady, even with multiple devices connected at once, which makes it a great choice for medium-sized households or offices.
However, a few users have mentioned experiencing occasional dropouts or instability, particularly after extended use. While not a widespread issue, it could be a concern for those who rely on uninterrupted internet access for work or entertainment.
Build Quality & Design
83%
The compact and sleek design of this device is a favorite among users with limited space. It fits easily into tight setups and is unobtrusive when placed on a desk or shelf. The modem’s build quality is also generally well-received, with many mentioning its sturdy construction.
Some users feel the device could be a bit bulkier for its power, with the lack of built-in Wi-Fi contributing to a slightly more cluttered setup, especially for those who don’t want additional routers. While the design is functional, it's not always as sleek or stylish as some higher-end models.
Wi-Fi Integration
60%
40%
While this device does not have built-in Wi-Fi, many users find that this limitation works in their favor. It allows for the flexibility to pair the modem with a Wi-Fi router of their choice, which can often provide better performance and range than all-in-one solutions.
On the downside, several users have expressed frustration with the need to purchase an additional router for Wi-Fi functionality. For buyers expecting an all-in-one device, this lack of built-in Wi-Fi is seen as a significant drawback, particularly for those who prefer simpler setups.
Cooling & Heat Management
89%
Many users report that the cooling system works efficiently, preventing the modem from overheating even during extended usage periods. The enhanced cooling design ensures it operates quietly without causing heat-related issues, which is ideal for home environments where noise can be distracting.
However, a few users have mentioned that the device can become warm during heavy use, though not to the point of causing concern. For users in high-heat environments, the cooling system may not be sufficient in some rare cases.
Value for Money
92%
This device provides excellent value for money, especially considering the potential savings from avoiding ISP rental fees. Many users highlight the affordability of owning the modem versus paying ongoing rental fees. The performance is generally considered to be very solid for the price.
On the other hand, a few buyers feel that the price could be lower, especially when compared to other modems that offer similar speeds and features. While the overall value is high, some consider it a bit expensive for a device without built-in Wi-Fi.
Customer Support
78%
22%
Some users have had positive experiences with customer support, especially when seeking troubleshooting help or installation advice. The responsiveness of the team is appreciated, and many have found their queries resolved in a timely manner.
However, there are reports of slow response times, with some users experiencing delays in getting the assistance they needed. This lack of consistency in support quality may be a concern for buyers who anticipate needing more hands-on customer service.
Modem Speed Range (650 Mbps)
85%
The 650 Mbps speed cap is more than enough for most users with medium-range internet plans, allowing for smooth streaming, gaming, and general browsing. Users find the modem's speed range to be reliable, especially for smaller households or offices with light to moderate usage.
However, those with ultra-high-speed internet plans (over 650 Mbps) may feel limited by the modem's capabilities. A few buyers pointed out that it might not be the best choice for very high-speed internet users or large households with intensive bandwidth demands.
Longevity & Durability
80%
20%
The build quality and design of the device are generally solid, with most users reporting that it holds up well over time. It’s considered durable for the price, and many expect it to last several years, especially when properly maintained.
A few customers noted issues with the device's longevity, including occasional malfunctions after several months of use. While these cases are not widespread, they suggest that some units may not have the same lasting durability as others.
Cost Savings (Rental Fees)
90%
For many users, the most significant benefit of this device is the ability to eliminate ISP rental fees. This feature is particularly appealing to those who’ve been paying monthly rental fees for years. The one-time purchase cost quickly pays for itself in the long term, making it a financially savvy choice.
However, a few users feel that the upfront cost is too high for some budgets, particularly if they are unsure of long-term use. While the cost savings are clear over time, the initial investment might be a barrier for some potential buyers.

Suitable for:

The Motorola MB7621 Cable Modem is an excellent choice for users looking to save on modem rental fees from ISPs. It’s well-suited for those with medium-speed cable internet plans, up to 650 Mbps, like families or small offices where multiple users share bandwidth. Those who already own a separate Wi-Fi router will benefit from its compatibility, as it allows for greater flexibility in choosing the best Wi-Fi router for their needs. It’s also a great option for anyone looking for a straightforward, reliable modem that’s easy to set up and doesn’t require technical expertise.

Not suitable for:

This device may not be the best fit for households or offices with extremely high-speed internet plans (over 650 Mbps) as its speed capabilities might limit performance. Users who require built-in Wi-Fi functionality should consider other models, as this device doesn’t provide wireless connectivity out of the box and requires an additional router. Additionally, those looking for a completely seamless, all-in-one solution might find the lack of integrated Wi-Fi a significant drawback, as it adds complexity to the setup and requires extra equipment.

Specifications

  • Modem Type: This is a cable modem designed for use with cable internet services.
  • DOCSIS Technology: The modem uses DOCSIS 3.0 technology to ensure fast and reliable internet connectivity.
  • Maximum Speed: Supports internet speeds of up to 650 Mbps for cable plans.
  • Ethernet Port: Includes one Gigabit Ethernet port for wired connections to routers or devices.
  • Wi-Fi Support: Does not have built-in Wi-Fi and requires a separate Wi-Fi router for wireless connections.
  • ISP Compatibility: Works with major ISPs such as Comcast Xfinity, Cox, and Spectrum.
  • Installation: Designed for plug-and-play installation, making it easy to set up.
  • Dimensions: The device measures 5.2 x 1.7 x 5.1 inches, offering a compact and space-saving design.
  • Cooling System: Features an enhanced cooling system to prevent overheating and ensure optimal performance.
  • Design: Compact design to save space and improve airflow for better thermal management.
  • Power Supply: Powered via a standard 12V DC power adapter included with the device.
  • Security: Supports standard cable modem security features, including encryption and secure access.
  • Router Compatibility: Works seamlessly with any external Wi-Fi router for wireless connectivity.
  • Speed Requirements: Best for users with cable internet plans up to 650 Mbps.
  • Modem Rental Savings: Helps users save money by eliminating the need to rent a modem from the ISP.
  • Firmware Updates: Receives periodic firmware updates to ensure compatibility and performance.
  • Warranty: Comes with a 2-year limited warranty for peace of mind.

FAQ

The Motorola MB7621 is a cable modem that supports speeds up to 650 Mbps, making it ideal for medium to high-speed internet plans. It works with major ISPs like Comcast Xfinity, Cox, and Spectrum, allowing you to replace your ISP's modem and avoid rental fees.

No, the Motorola MB7621 does not include built-in Wi-Fi. To connect wirelessly, you'll need an external Wi-Fi router. This can be a positive if you want to choose your own router for customized performance.

This modem supports download speeds of up to 650 Mbps, which is suitable for most cable internet plans, particularly for households or offices with moderate to high-speed needs.

Yes, this modem is compatible with several major ISPs, including Comcast Xfinity, Cox, and Spectrum. It’s ideal for users looking to avoid renting modems from their service providers.

Setting up the Motorola MB7621 is simple. Just plug it into your coaxial cable, connect the Ethernet port to your router or computer, and follow the ISP's activation process. It’s designed for a plug-and-play installation.

Yes, the Motorola MB7621 is well-suited for gaming or streaming, as it supports up to 650 Mbps speeds, which can handle most online gaming or HD streaming needs. However, if you have very high-speed requirements (e.g., gigabit speeds), you may need a faster modem.

Since the Motorola MB7621 does not have built-in Wi-Fi, you will need to use a separate Wi-Fi router for wireless internet. This allows flexibility in choosing a router that best suits your needs.

Yes, by purchasing the Motorola MB7621, you can eliminate the monthly modem rental fees charged by your ISP, making it a cost-effective solution in the long run. The modem generally pays for itself in about 12-18 months.

The maximum speed supported by this device is 650 Mbps, which is suitable for most home and small office setups. It’s ideal for users with moderate to high-speed internet plans but may not be enough for gigabit-speed service.

The dimensions of this modem are 5.2 x 1.7 x 5.1 inches, making it compact and easy to fit into most spaces. It’s designed with an enhanced cooling system, so it remains efficient without taking up much room.