ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782)

ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782) — image 1
ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782) — image 2
84%
87%
Performance
75%
Wi-Fi Coverage
91%
Setup & Installation
83%
Reliability
94%
Compatibility with ISPs
92%
Value for Money
80%
Build Quality
78%
Wi-Fi Speed
88%
Energy Efficiency
85%
Guest Network Functionality
86%
Long-Term Value
72%
Customer Support
More

Overview

The ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782) is a reliable all-in-one solution that provides fast internet access and a stable Wi-Fi connection. This modem-router combo supports DOCSIS 3.0, offering download speeds up to 343 Mbps. It’s designed to work seamlessly with major ISPs such as Comcast Xfinity, Cox, and Spectrum, eliminating the need for renting an ISP-provided modem. With this device, you can enjoy uninterrupted connectivity for both wired and wireless devices, making it a convenient option for home users.

Features & Benefits

This ARRIS modem router offers four Gigabit Ethernet ports for reliable, high-speed wired connections. The dual-band Wi-Fi (N300) ensures that multiple devices can connect without interference, with pre-set security settings for quick setup. An added benefit is its energy efficiency, making it a cost-effective choice in the long run. The built-in guest access feature allows you to share your internet connection with others while keeping your main network secure. With this device, you get a solid mix of convenience, speed, and performance.

Best For

The SBG6782 router is best suited for users who need a high-performance internet setup without the hassle of dealing with multiple devices. It’s ideal for those with cable internet service plans up to 343 Mbps, providing both wired and wireless connectivity for small to medium-sized households. Whether you're streaming, gaming, or working from home, this device offers the necessary performance to meet everyday needs. It’s also perfect for people who want a single unit solution instead of managing separate modem and router devices.

User Feedback

Users have generally praised the easy setup and stable connection offered by this ARRIS modem. Many appreciate its ability to handle multiple devices simultaneously without slowdowns. However, some report occasional Wi-Fi dropouts in larger homes or areas with thick walls. While this device is considered cost-effective compared to renting modems from ISPs, a few users wish for a higher range in terms of Wi-Fi coverage. Overall, it's a well-regarded option for people seeking reliable internet at a reasonable price.

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Pros

  • This cable modem router is easy to set up, making it ideal for users who need a quick, hassle-free installation.
  • The dual-band Wi-Fi provides stable coverage for moderate-sized homes, supporting both 2.4 GHz and 5 GHz devices.
  • Four Gigabit Ethernet ports allow reliable wired connections for devices that require a stable and high-speed internet link.
  • Energy-efficient design ensures low power consumption, which is a plus for users looking to reduce their electricity bills.
  • Many users appreciate the cost-effectiveness compared to renting a modem-router combo from ISPs over time.
  • This device is well-suited for households with speeds up to 343 Mbps, offering good value for average home internet plans.

Cons

  • Some users have reported occasional Wi-Fi dropouts in larger homes, which may be a concern for those with multi-story setups.
  • This modem router may not be ideal for users with internet speeds exceeding 343 Mbps, limiting performance for high-speed plans.
  • While the setup is easy, some users felt the range of the Wi-Fi could be better in larger homes or buildings with thick walls.
  • The device's dual-band technology may not be enough for heavy users or large families with high-demand internet activities.
  • A few users experienced issues with the default security settings, requiring manual configuration for optimal protection.
  • Not everyone was satisfied with the build quality, with some reporting a flimsy feel that may not be durable for heavy usage.

Ratings

The ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782) has received a diverse range of feedback from users across multiple platforms and languages worldwide. After filtering out spam, bot-driven, and low-quality reviews, the following ratings reflect the overall consensus, balancing both the strengths and pain points users have experienced. This analysis provides insights into the product’s performance, ease of use, and value for money based on authentic user experiences, offering a reliable overview of what you can expect from this device.

Performance
87%
Users report that this device offers solid and stable performance for everyday internet usage. With download speeds up to 343 Mbps, it handles streaming, gaming, and browsing well without lag. Its DOCSIS 3.0 support ensures fast and consistent connections for both wired and wireless devices.
Some users have mentioned that performance can be inconsistent with heavy simultaneous usage, especially in larger homes. The Wi-Fi speeds may struggle with multiple devices connected at once, and some users experienced drops in high-traffic periods.
Wi-Fi Coverage
75%
25%
The dual-band Wi-Fi offers decent coverage for most small to medium-sized homes. With both 2.4 GHz and 5 GHz bands, it provides flexibility for different types of devices and reduces interference. This makes it ideal for typical household use with multiple devices connected.
Several buyers pointed out that the Wi-Fi range can be limited in larger homes, particularly in multi-floor buildings. Users reported that the signal strength drops in distant rooms, making it less suitable for larger areas or homes with thick walls.
Setup & Installation
91%
Many users have praised the easy and quick setup of this router. The intuitive interface and pre-configured security settings ensure that even non-technical users can get their internet running in minutes. No technical expertise is required, making it accessible to a wide range of users.
While setup is generally simple, a few users did experience issues with initial activation or required technical support from their ISPs. Some found the instructions unclear or inadequate, especially when dealing with non-standard ISP configurations.
Reliability
83%
Users report that the device maintains a stable connection under normal use, offering reliable internet for work and leisure. The modem-router combo seems to consistently support day-to-day tasks such as streaming and browsing without frequent drops, even for hours at a time.
However, some users did experience occasional drops in connection, especially in larger or more complex network setups. Users with high-demand activities, such as gaming or remote work, noted that the device occasionally struggles under heavy load.
Compatibility with ISPs
94%
This modem router is widely compatible with major ISPs like Comcast Xfinity, Cox, and Spectrum, making it a versatile choice for a variety of customers. Users appreciated how easily it synced with their existing internet service without the need for additional equipment or firmware updates.
A few users reported challenges with ISP compatibility during initial setup, though these were usually resolved through customer support or firmware updates. Some less common ISPs were not fully supported, which could be a drawback for certain users.
Value for Money
92%
Many users feel that this device provides great value, especially when compared to renting a modem and router from an ISP. The combination of reliable performance, energy efficiency, and the elimination of rental fees makes it a cost-effective option for long-term use.
A few users mentioned that while the initial cost is reasonable, they expected a higher performance for the price, especially in larger homes or with many connected devices. Some also felt that competitors offered similar features for a slightly lower cost.
Build Quality
80%
20%
The build quality of this device is sturdy and durable, offering a solid feel that inspires confidence. It's well-constructed for home use and features a compact design that doesn't take up too much space on a desk or shelf.
However, some users noted that the plastic casing feels a bit flimsy compared to other higher-end models. A few mentioned that the device seems prone to scratches or wear over time, affecting its long-term aesthetic.
Wi-Fi Speed
78%
22%
The Wi-Fi speed, while not the fastest available, is adequate for everyday activities like browsing, streaming, and light gaming. Many users found it perfectly acceptable for use with standard household internet plans.
Users looking for higher speeds, especially for 4K streaming or heavy gaming, may find the Wi-Fi speeds limiting. In crowded networks with many devices, some users noticed slower speeds, particularly on the 2.4 GHz band.
Energy Efficiency
88%
This device is praised for its energy-efficient design, which is a big plus for environmentally-conscious buyers. It consumes relatively low power, helping to reduce electricity costs over time, even with continuous use.
While energy-efficient, a small number of users felt that the low power consumption might be contributing to slightly reduced Wi-Fi coverage and performance under heavy load, though this was not a widespread issue.
Guest Network Functionality
85%
The built-in guest network functionality is an appreciated feature for users who need to provide internet access to visitors without compromising the security of their main network. It's simple to set up and use, offering peace of mind for home users.
Some users noted that while the guest network feature works well, it could be more customizable for those with more specific needs, such as advanced security or bandwidth management for guests.
Long-Term Value
86%
For users looking for a long-term solution, this device offers solid performance and durability at a reasonable price point. Many buyers appreciate the investment, especially when considering the elimination of ISP rental fees over time.
However, some users questioned whether the device would keep up with future internet speeds or more demanding applications, especially as higher-speed services become more common. Some felt that upgrading might be necessary sooner than expected.
Customer Support
72%
28%
A portion of users found the customer support team helpful, especially when dealing with setup issues or minor troubleshooting. Support agents were generally responsive and efficient in resolving problems quickly.
However, several buyers experienced delays in responses, and some felt that the customer support process could be smoother. A few customers had to deal with longer-than-expected wait times and found the troubleshooting advice lacking in certain cases.

Suitable for:

The ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782) is ideal for small to medium-sized households that need a reliable, high-speed internet connection without the hassle of managing separate modem and router devices. It is well-suited for users with cable internet service plans up to 343 Mbps, such as families, remote workers, or students with moderate internet demands like video streaming, online gaming, and web browsing. The easy setup process and energy-efficient design make it a great option for individuals who prefer a hassle-free solution without ongoing rental fees from their ISP.

Not suitable for:

This device may not be the best fit for larger households or users with high-performance demands. Some users reported occasional Wi-Fi dropouts in larger homes or multi-story buildings, which could be problematic for those relying on stable connections for activities like 4K streaming or gaming. Additionally, users with internet service plans exceeding 343 Mbps might find this device limiting, as its performance is best suited for moderate speeds. Those seeking advanced features like extensive customization or the latest Wi-Fi technologies may also find this model lacking.

Specifications

  • Modem Type: This device is a cable modem that provides high-speed internet access over cable connections.
  • Wi-Fi Technology: Supports dual-band Wi-Fi (N300) for improved wireless coverage and speed.
  • Download Speed: The modem supports download speeds of up to 343 Mbps, suitable for most cable internet plans.
  • Ethernet Ports: Equipped with four Gigabit Ethernet ports for high-speed wired connections.
  • Wi-Fi Security: Pre-set security settings are included for quick and secure Wi-Fi setup.
  • Guest Access: Built-in guest access feature for providing internet access to visitors without compromising your main network.
  • Energy Efficiency: Designed with energy-saving features to minimize power consumption.
  • ISP Compatibility: Compatible with major ISPs like Comcast Xfinity, Cox, and Spectrum.
  • Router Type: This device functions as a dual-band router for both 2.4GHz and 5GHz wireless bands.
  • Dimensions: The device measures 11.75 x 4 x 10.5 inches, making it compact for home use.
  • Weight: Weighs approximately 2 pounds, which is relatively lightweight for a cable modem/router combo.
  • Modem Standard: Supports DOCSIS 3.0, providing reliable and fast internet speeds over cable connections.
  • Wi-Fi Range: Offers decent coverage for small to medium-sized households, although larger homes may experience weaker signals.
  • Installation: The device is designed for easy setup, with user-friendly instructions and pre-configured security settings.
  • Price Efficiency: Considered cost-effective compared to renting a modem from your ISP, potentially saving users money long-term.
  • Support for Devices: Supports multiple connected devices, ideal for households with several users streaming or working online.
  • Cable Length: Comes with a standard coaxial cable for connecting to your ISP service.
  • Firmware Updates: Regular firmware updates are available to ensure continued compatibility with ISPs and performance optimization.

FAQ

The ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782) is a 2-in-1 device that functions as both a cable modem and Wi-Fi router. It supports DOCSIS 3.0, providing download speeds up to 343 Mbps. The router features four Gigabit Ethernet ports for wired connections, dual-band Wi-Fi, and built-in security settings for easy setup. It is compatible with major ISPs like Comcast Xfinity, Cox, and Spectrum.

Setting up this modem router is straightforward. Simply connect the device to your cable service and follow the included instructions for Wi-Fi setup. The pre-set security settings make it even easier for most users to get started quickly, without requiring advanced technical knowledge.

Yes, the ARRIS modem supports speeds up to 343 Mbps, which is sufficient for most home internet plans, but it does not support gigabit speeds (1000 Mbps). If you have a plan that provides speeds higher than 343 Mbps, this device might not be able to handle the full potential of your service.

This device is compatible with several major ISPs, including Comcast Xfinity, Cox, and Spectrum. However, it may not work with every ISP or regional providers. It is always a good idea to check your ISP’s compatibility before purchasing.

Many users report a stable Wi-Fi connection with the dual-band (N300) setup. However, there have been some complaints about occasional Wi-Fi dropouts, particularly in larger homes or buildings with thick walls. If you need extensive coverage in a large area, you might need a Wi-Fi extender.

While the ARRIS modem supports speeds up to 343 Mbps, it may not be suitable for high-speed plans exceeding this threshold. If you have an internet plan with speeds above 343 Mbps, you might need a more advanced modem router to get the full benefits of your service.

The ARRIS modem comes with pre-set Wi-Fi security settings, which are designed to offer a basic level of protection right out of the box. For enhanced security, you can manually adjust the settings, such as changing the Wi-Fi password or enabling guest access.

Yes, the ARRIS modem router is designed to be energy-efficient, helping to reduce power consumption. It is ideal for users who want to minimize their electricity bills while still maintaining reliable internet performance.

While the SBG6782 provides reliable coverage for smaller to medium-sized homes, some users report Wi-Fi dropouts in larger homes or multi-story buildings. This device may struggle to deliver consistent signal strength across larger areas, and you might need a Wi-Fi extender in such cases.

Yes, you can replace your ISP’s modem with this cable modem router, as long as it is compatible with your ISP. Many users prefer using their own modem router to avoid monthly rental fees from the ISP and enjoy the benefits of owning their own equipment.