Overview

The Ubiquiti Networks UniFi AC Mesh UAP-AC-M is a versatile dual-band wireless access point designed to enhance Wi-Fi coverage in both home and office settings. This device supports Power over Ethernet (PoE), which simplifies installation by eliminating the need for separate power cables. It is built to work seamlessly within a mesh network, expanding your wireless reach without the clutter of extra wires. The compact design ensures it fits easily into various environments, from small offices to apartments, delivering reliable performance in a sleek package.

Features & Benefits

The Ubiquiti UniFi AC Mesh offers robust features that ensure high-speed connectivity and easy integration into your existing network. Equipped with the latest 802.11ac Wi-Fi standard, it provides fast, reliable connections, supporting speeds up to 1167 Mbps. The device’s mesh networking support allows for a wide range of coverage, perfect for extending your Wi-Fi footprint. Additionally, the PoE functionality reduces the need for extra power outlets, streamlining your setup while maintaining stable, consistent signal strength thanks to its fixed antenna design.

Best For

This access point is ideal for home users who require better Wi-Fi coverage or small offices that need reliable wireless networking solutions. Its easy setup and integration make it a great choice for anyone wanting to expand their network without complexity. The PoE feature makes installation hassle-free, while the device’s mesh capabilities make it an excellent choice for users seeking to extend Wi-Fi coverage to multiple rooms or floors. Tech enthusiasts looking to customize their network will also appreciate its flexibility.

User Feedback

Users generally praise the easy setup process and the strong, reliable signal coverage provided by this Ubiquiti device. Many report excellent performance in medium-sized spaces, particularly for homes or small offices. However, some users have encountered occasional issues with firmware updates, which can affect overall performance temporarily. The PoE feature is widely appreciated for simplifying the installation process, eliminating the need for extra cables. Overall, this access point receives positive feedback for its stability and value for money, although a few improvements in firmware stability would make it even better.

Pros

  • Easy to set up with minimal technical knowledge required.
  • Mesh networking capability allows for seamless coverage expansion.
  • Power over Ethernet (PoE) simplifies installation by eliminating extra power cables.
  • Compact design fits into a variety of home and office environments.
  • Ideal for small offices or medium-sized homes needing reliable Wi-Fi coverage.
  • Reliable performance with stable signal strength in most spaces.

Cons

  • Firmware updates can occasionally cause connectivity issues.
  • Performance drops in larger spaces or multi-story buildings without additional access points.
  • Users with non-PoE setups need to purchase additional equipment.
  • Some users report occasional device drops during peak usage times.
  • Not suitable for high-bandwidth applications in very large areas without network expansion.
  • The fixed antenna design limits customization for coverage adjustments.

Ratings

After analyzing verified user feedback from various platforms and languages, we’ve compiled the ratings for the Ubiquiti Networks UniFi AC Mesh UAP-AC-M. This review reflects authentic, high-quality feedback, filtered for spam, bots, and exaggerations. Both the strengths and challenges reported by users are considered in the scores below, offering a balanced perspective on this device’s performance in real-world use cases.

Ease of Setup
88%
Users consistently mention how easy and quick the setup process is. The straightforward installation steps and support for Power over Ethernet (PoE) make this access point a great choice for both beginners and experienced users alike.
A few users report challenges with the initial setup when integrating the device into more complex network configurations. Some have found the setup manual lacking in detail for advanced settings.
Wi-Fi Coverage
90%
Many buyers highlight the strong and reliable signal coverage. The device delivers solid performance for both small and medium-sized spaces, ensuring seamless connectivity across multiple rooms and devices.
While most users are satisfied, some have experienced reduced signal strength in larger homes or office spaces. A few users suggest that performance could drop when used in environments with heavy interference.
Build Quality
84%
The compact and durable design of this device is appreciated by many buyers. It's lightweight yet feels sturdy, making it suitable for various environments, whether at home or in a small office.
A handful of users have raised concerns about the plastic build, feeling that it could be more robust. Some mentioned that the antenna design, while fixed, could be more flexible to accommodate different placement options.
PoE Convenience
91%
The Power over Ethernet (PoE) feature is frequently praised for simplifying installation. Users love how it eliminates the need for additional power cables, offering a clean setup with fewer wires to manage.
Some users noted that not all routers or network switches support PoE, requiring additional equipment or adapters. A few mentioned that PoE can limit flexibility in terms of placement without nearby PoE-enabled devices.
Firmware Stability
65%
35%
A portion of the users finds the firmware updates to be relatively straightforward, and the device performs well once the software is configured properly.
Many buyers report intermittent issues with firmware stability, including occasional drops in connectivity and lag during high-demand periods. A few users have expressed frustration over frequent firmware updates causing minor glitches.
Reliability
87%
Users generally agree that this device delivers reliable performance. It's able to maintain consistent connectivity, even under heavy use, which is ideal for both home and small office environments.
Some have experienced occasional disconnects or slowdowns, particularly during peak usage times. While not a widespread issue, it has affected a small group of users in densely populated areas or with many devices connected.
Performance in Medium-Sized Spaces
89%
Many customers love how this device performs in medium-sized spaces. The mesh networking capability extends coverage, providing reliable Wi-Fi to every corner of the house or small office.
Though highly rated, some users have noted that the performance diminishes slightly in larger or multi-story buildings. The device works best when placed centrally but might struggle to cover larger, more complex layouts.
Customer Support
72%
28%
When users have reached out, some report getting helpful and knowledgeable support. Many appreciate the promptness of responses, especially for troubleshooting basic issues.
However, others felt that customer service could be more proactive, citing delays in response times. A few users also expressed dissatisfaction with the lack of in-depth technical assistance for more complex issues.
Mesh Network Compatibility
85%
Users who use the mesh networking feature appreciate how easily the device integrates with other UniFi products, creating a seamless network that covers a larger area. The easy scalability is a significant plus for growing setups.
A small number of users reported occasional syncing issues when adding additional access points to the mesh network. These users found the setup slightly more complicated when expanding beyond the basic configuration.
Power Consumption
80%
20%
The power consumption is reasonable, with many users mentioning that the device operates efficiently without consuming too much energy. It’s a good choice for those conscious of their energy use.
While generally low, some users pointed out that the device could consume more power when used in larger setups or under heavy traffic. This could be a consideration for users with multiple devices or larger networks.
Overall Value
92%
Overall, the value for money is a major highlight. Buyers feel that the quality, performance, and features offered by this device justify its price, especially considering its versatility and ease of use.
Some users feel the price could be a little lower for a product of its category, especially when compared to competitors. However, most agree that the device’s performance and features justify the investment.
Antenna Design
78%
22%
The fixed antenna design offers stable performance for most users. It delivers reliable coverage without the need for additional adjustments, making it simple to use and maintain.
A few users noted that the fixed antenna design limits placement options and doesn't provide the flexibility they prefer. Some have experienced weak spots where the signal could have been stronger with adjustable antennas.

Suitable for:

The Ubiquiti Networks UniFi AC Mesh UAP-AC-M is ideal for home users and small offices who need reliable and fast Wi-Fi coverage. Its dual-band technology and mesh networking support ensure that it provides solid coverage in medium-sized spaces, making it perfect for homes with multiple rooms or small offices with several devices. Tech enthusiasts and DIYers will also appreciate its customization options and the ease of expanding the network as needed. Additionally, users who prefer a simple installation process will find the Power over Ethernet (PoE) feature a convenient addition, removing the need for extra power cables and simplifying setup in tight spaces or areas without nearby outlets.

Not suitable for:

This device may not be the best choice for large homes or offices with complex layouts, as its performance may drop in multi-story buildings or spaces with significant interference. Users in larger environments might find that the coverage is not enough to handle extensive device use without additional access points. While most users are satisfied with its stability, some have reported occasional firmware issues and connectivity drops during peak usage, which may be problematic for those who rely on consistent performance for tasks like gaming or high-definition video streaming. Additionally, users with non-PoE setups will need to invest in extra equipment to fully utilize the device’s capabilities.

Specifications

  • Wi-Fi Standard: Supports 802.11ac Wi-Fi standard for high-speed wireless connectivity.
  • Frequency Bands: Dual-band operation with 2.4 GHz and 5 GHz bands for optimized performance.
  • Max Speed: Offers a maximum speed of 1167 Mbps, with 300 Mbps on the 2.4 GHz band and 867 Mbps on the 5 GHz band.
  • Power over Ethernet (PoE): Supports Power over Ethernet (PoE), allowing easy installation with a single Ethernet cable for both power and data.
  • Antenna Type: Features a fixed antenna design to provide stable and consistent coverage.
  • Dimensions: Measures 1.34 x 1.81 x 13.94 inches (3.4 x 4.6 x 35.4 cm).
  • Weight: Weighs 5.4 ounces (153 grams).
  • Processor: Equipped with a single processor to manage network tasks.
  • Memory: Includes 1 GB of DDR3 SDRAM memory for stable performance.
  • Operating System: Runs on RouterOS, which provides robust network management features.
  • Voltage: Operates on 24 Volts for consistent power delivery.
  • Mesh Networking: Supports mesh networking, enabling extended Wi-Fi coverage when paired with other UniFi devices.
  • Connectivity: Has a Gigabit Ethernet port for high-speed data transmission.
  • Compatibility: Compatible with other Ubiquiti UniFi devices to expand network coverage.
  • Mounting Options: Can be mounted on ceilings or walls, offering flexible installation options.
  • Security: Supports WPA2 encryption for secure wireless communications.
  • Software Support: Can be managed via the UniFi Controller software for network configuration and monitoring.
  • First Available: First released on December 13, 2016.
  • Warranty: Comes with a standard 1-year limited warranty for product support.

FAQ

The Ubiquiti Networks UniFi AC Mesh UAP-AC-M is a dual-band wireless access point designed for home and small office use. It supports mesh networking, meaning it can extend Wi-Fi coverage over a larger area. Unlike standard access points, it also features Power over Ethernet (PoE), reducing the need for additional power cables.

Setting up this device is straightforward, especially with the PoE support, which eliminates the need for separate power cables. First, connect it to your network via Ethernet and ensure you have a PoE injector or switch. Then, follow the on-screen instructions in the UniFi Controller software to configure it for your home or office.

Yes, this device supports mesh networking. This means it can seamlessly connect with other compatible Ubiquiti access points to extend Wi-Fi coverage over a larger area without the need for additional wires. Mesh networks are ideal for large homes or offices where a single router cannot provide full coverage.

The maximum speed of this access point is 1167 Mbps, split across dual bands: 300 Mbps on the 2.4 GHz band and 867 Mbps on the 5 GHz band. This speed is sufficient for HD streaming, online gaming, and general internet browsing in medium to large spaces.

Power over Ethernet (PoE) allows you to deliver both power and data to the device using a single Ethernet cable. This simplifies installation because you don't need a separate power outlet for the access point. Simply connect the access point to a PoE-enabled switch or injector to power it.

Yes, you can use this access point with most existing routers. It acts as an extension to your network, improving coverage. Just connect it to your router via Ethernet, and it will work with your current setup. It's especially useful for expanding coverage to areas where your router's signal doesn't reach.

The coverage area of the UniFi AC Mesh depends on environmental factors, but typically, it can cover medium to large spaces, such as a multi-bedroom home or small office. For larger spaces or multiple floors, additional units may be necessary to create a seamless mesh network.

Some users have reported occasional connectivity issues following firmware updates. These issues tend to be resolved with subsequent updates, but it’s always a good idea to check the Ubiquiti community or forums for the latest feedback before updating the firmware.

The UniFi AC Mesh is designed for indoor use but can also be used outdoors in covered or sheltered environments. If you need to install it in wet or harsh conditions, you should consider an enclosure to protect it from the elements.

Yes, the UniFi AC Mesh is fully compatible with other Ubiquiti products, especially those within the UniFi family. This includes seamless integration into a mesh network setup, allowing for flexible and expandable coverage as needed.