Tripp Lite U357-002 USB 3.0 Dual Bay External SATA Hard Drive RAID Enclosure

84%

Performance & Speed

Ease of Setup

Cooling Efficiency

RAID Functionality

Build Quality

Compatibility

Noise Level

Design & Aesthetics

Storage Capacity

Value for Money

Customer Support

Long-Term Durability

Portability

Overview

The Tripp Lite U357-002 USB 3.0 Dual Bay External SATA Hard Drive RAID Enclosure offers a reliable and efficient external storage solution for both 2.5″ and 3.5″ SATA drives. This dual bay enclosure supports multiple RAID configurations, including RAID 0, RAID 1, and JBOD, allowing users to choose between speed, redundancy, or a combination of both. With USB 3.0 connectivity, it delivers fast data transfer speeds of up to 5Gbps, ensuring quick and efficient backups or file access. The device is compatible with Windows, Mac, and Linux systems, making it a versatile option for various users.

Features & Benefits

This hard drive enclosure offers powerful features like RAID 0 for increased speed and RAID 1 for data redundancy, which are ideal for both professional and personal use. A built-in cooling fan helps maintain optimal temperature levels, ensuring that your drives stay cool during heavy use. Setup is straightforward with its plug-and-play design, eliminating the need for additional drivers. It also supports large drive capacities, with up to 8TB available for 3.5″ drives, offering plenty of space for users with significant storage needs.

Best For

This RAID enclosure is best suited for individuals who need a reliable external storage solution with RAID support, whether for work or personal use. Tech enthusiasts and professionals managing large datasets will appreciate the speed and redundancy options available with RAID 0 and RAID 1. It's also a solid choice for home office setups looking for a secure and fast external drive. Additionally, those who work with both 2.5″ and 3.5″ drives will find this enclosure’s versatility highly beneficial.

User Feedback

Users generally rate this external storage solution positively, with an average of 4.0 out of 5 stars. Many users highlight the ease of setup and the fast data transfer speeds, making it ideal for both everyday and professional tasks. However, some note the occasional noise from the cooling fan, though it doesn’t lead to significant overheating issues. Overall, it’s considered a dependable option, with a few users suggesting that the design could be slightly quieter. Still, its value for money and reliability are frequently mentioned as key positives.

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Pros

The plug-and-play setup makes it easy to use without the need for additional drivers or software installation.
Supports both 2.5″ and 3.5″ SATA hard drives, offering flexibility for different storage needs.
RAID 0 and RAID 1 configurations allow for enhanced performance and data redundancy, respectively.
USB 3.0 connectivity ensures fast data transfer speeds of up to 5Gbps, ideal for large files.
The built-in cooling fan helps maintain optimal drive temperatures and prevents overheating during extended use.
Its compatibility with Windows, Mac, and Linux systems makes it versatile for use across multiple platforms.

Cons

The cooling fan can be noisy, which may be distracting in quieter work environments.
Larger storage capacities beyond 8TB are not supported, which may limit future scalability.
Some users find the plastic construction less durable compared to higher-end models.
Its relatively bulky design might not be ideal for users looking for a more portable storage solution.
The device requires an AC adapter, which can be inconvenient for users seeking a more compact, cable-free option.
A few users have reported occasional connection issues with certain devices, requiring troubleshooting.

Ratings

The scores below reflect an analysis of global user feedback for the Tripp Lite U357-002 USB 3.0 Dual Bay External SATA Hard Drive RAID Enclosure, with reviews from multiple platforms and languages. Authentic, high-quality feedback was prioritized, with spam, bot, and exaggerated reviews filtered out. The ratings highlight both the strengths and weaknesses of this external storage solution, offering a comprehensive view based on actual user experiences across various regions.

Performance & Speed

88%

Users frequently note the solid performance of this device, particularly the impressive data transfer speeds. With USB 3.0 providing up to 5Gbps, users have been able to quickly transfer large files, which is ideal for anyone handling high-resolution video or large data sets. The device’s responsiveness during intensive tasks is a highlight for many.

A few users mentioned that performance can drop slightly during extended use, especially with multiple drives running simultaneously. Some have also experienced occasional slowdowns during RAID rebuilding, which can be frustrating for those requiring constant high-speed performance.

Ease of Setup

91%

Many users rave about the plug-and-play setup, with no need for additional drivers. The process is simple and intuitive, making it accessible for both tech-savvy individuals and beginners alike. It’s a great solution for users who need quick, hassle-free setup and don’t want to waste time with complicated installations.

A small number of users encountered minor compatibility issues during setup, particularly when trying to use certain operating systems or USB ports. Some also felt that the included instructions could have been clearer, especially for those unfamiliar with external RAID enclosures.

Cooling Efficiency

84%

The built-in cooling fan is a key feature praised by many users, helping to maintain a stable temperature even during extended use. This feature significantly reduces the risk of overheating, ensuring that drives stay at optimal operating temperatures. Users handling large files appreciate the added protection for their storage.

Not everyone is satisfied with the cooling performance. A few users reported that the fan is louder than expected, especially under heavy load, and this can be distracting. Some also pointed out that the fan may not be enough to fully cool larger capacity drives, causing concern about long-term drive health.

RAID Functionality

89%

The versatile RAID support (RAID 0, RAID 1, JBOD) is appreciated by those looking for flexible storage solutions. It allows users to balance performance and redundancy based on their needs, with many noting the reliability and stability of these configurations. The ability to choose between data redundancy and performance boost is especially valuable.

While most users find the RAID functions effective, a few have experienced some minor issues with RAID rebuilding or syncing. Some have reported slower rebuild times and occasional data loss during RAID 1 configurations, which could be problematic for users relying heavily on data redundancy.

Build Quality

83%

The external storage solution is sturdy and solid, offering a professional-grade design. Users have been impressed with its robust build, making it feel durable and well-suited for long-term use. It’s also compact enough to fit into most home or office setups without taking up too much space.

While many users find the build quality acceptable, there have been some complaints about the plastic construction feeling somewhat cheap. A few have mentioned that the enclosure may not be as sturdy as expected, particularly when compared to higher-end models with all-metal designs.

Compatibility

90%

The broad compatibility across Windows, Mac, and Linux is a big plus for users who work with different systems. This flexibility makes it a great option for users in mixed environments, ensuring seamless performance regardless of the operating system in use. The support for various drive types (SATA I, II, III) is also well-received.

A few users have mentioned that certain OS-specific issues arose, such as slight performance degradation with older Windows versions or occasional disconnects with specific Linux distributions. However, these issues were not widespread and often were resolved with simple adjustments.

Noise Level

72%

28%

For most users, the noise level of this external storage solution is tolerable. The fan is generally not too loud, and it operates quietly during standard use. Users who prioritize a quiet work environment may find this acceptable.

Noise has been a common complaint, especially from those who use this device in quieter environments. Some users reported the fan being annoyingly loud during heavy usage, and a few even described it as distracting. This may be a dealbreaker for those sensitive to noise during work or entertainment.

Design & Aesthetics

80%

20%

The sleek, modern design of this enclosure fits well in most home and office setups. Its compact size is ideal for users who need a balance between functionality and space efficiency. The enclosure is easy to position alongside other devices without cluttering the workspace.

While the design is appreciated for its practicality, some users feel it lacks a premium aesthetic. The plastic finish doesn’t feel as polished as more expensive options, and the overall look could be more refined for those who value high-end design in their tech products.

Storage Capacity

85%

With support for up to 8TB of storage for 3.5″ drives, this device offers ample space for those with large data storage needs. Users managing video files, large databases, or extensive archives find this feature particularly useful. The versatility for both 2.5″ and 3.5″ drives adds to its appeal.

Some users felt that the maximum capacity of 8TB may be limiting as larger capacity drives become more common. Those looking for solutions that support even bigger drives may find this device unsuitable for future-proofing their storage needs.

Value for Money

92%

Users generally consider this external storage solution to offer great value for the price. With its strong performance, RAID functionality, and cooling system, it provides a reliable, feature-packed option at a competitive price point. Many feel they’re getting excellent functionality without paying a premium price.

While many find it a good deal, a few users felt that other enclosures in the same price range offered slightly better build quality or quieter performance. However, these concerns are minor compared to the overall value this product delivers.

Customer Support

75%

25%

For most, the customer support provided has been adequate, with responses being timely and generally helpful. Issues are usually resolved after contacting support, and the team is approachable when it comes to troubleshooting problems.

Some users have reported slower-than-expected responses from customer support, especially when dealing with more complex issues. A few also mentioned that the troubleshooting guides provided were insufficient, requiring more effort from the user to resolve problems on their own.

Long-Term Durability

79%

21%

Many buyers report the device holding up well over time, even with frequent use. The solid build and effective cooling have contributed to a longer lifespan for the device, especially for users who depend on reliable external storage for their day-to-day needs.

Some users are concerned about the long-term durability of the cooling fan, with a few mentioning that it may wear out over time. Others have experienced occasional connection issues after extended use, though these seem to be more isolated incidents.

Portability

78%

22%

The relatively compact and lightweight design makes this device fairly portable. Users appreciate being able to move it between workspaces or take it on the go when needed, especially for tech professionals who work in different locations.

While portable, some users felt that the enclosure could be even more compact. It's still a bit bulky for those who need to carry it around frequently, especially when compared to more portable external drive options on the market.

Suitable for:

The Tripp Lite U357-002 USB 3.0 Dual Bay External SATA Hard Drive RAID Enclosure is ideal for users who need reliable, high-performance external storage with RAID support. It’s a great option for professionals managing large data sets, such as video editors or IT specialists who require quick file transfers and enhanced data redundancy. Tech enthusiasts who want flexibility in storage configurations (RAID 0, RAID 1, JBOD) will appreciate the device’s versatility. Its plug-and-play setup is perfect for home office users who don’t want the hassle of complex installation processes. Additionally, users with mixed operating systems—Windows, Mac, and Linux—will benefit from the product’s broad compatibility, allowing seamless integration into diverse work environments.

Not suitable for:

This external storage solution may not be the best choice for users seeking a completely silent operation. While it features a built-in cooling fan, some users have found it to be somewhat noisy, which could be distracting in quieter environments or for those who need a very low-noise setup. Additionally, users looking for a highly portable option might be disappointed by its relatively bulky design. Those who need to store larger capacities (beyond 8TB) might also find this device limiting, as it only supports up to 8TB on 3.5″ drives. Moreover, individuals seeking premium build quality may find the plastic construction lacking compared to higher-end models with more durable materials.

Specifications

Form Factor: This device is an external dual-bay enclosure designed to house two 2.5″ or 3.5″ SATA hard drives.
RAID Modes: Supports multiple RAID configurations, including RAID 0, RAID 1, and JBOD for different performance and redundancy options.
Connectivity: Uses USB 3.0 connectivity, allowing for data transfer speeds of up to 5Gbps.
Compatibility: Compatible with Windows, Mac, and Linux operating systems, making it versatile across platforms.
Drive Capacity: Supports up to 8TB per 3.5″ drive, offering ample storage for large data sets or media files.
Cooling System: Includes a built-in cooling fan to help maintain optimal drive temperatures and prevent overheating during heavy use.
Power Supply: Requires an external AC adapter to operate, providing stable power for the drives and cooling system.
Drive Types: Compatible with SATA I, II, and III hard drives, providing flexibility for a wide range of drive types.
Setup: Offers a plug-and-play setup with no drivers required, simplifying the installation process.
Dimensions: The device measures 10.8 x 7.5 x 7.7 inches, making it compact enough for desk use.
Weight: The enclosure weighs approximately 3.5 pounds, providing a stable and sturdy design.
USB Port: Features a single USB 3.0 port for data transfer, providing a fast and reliable connection.
Cooling Fan Noise: Some users have reported moderate noise from the built-in cooling fan, though it does not significantly affect performance.
Drive Support: Supports both 2.5″ and 3.5″ SATA hard drives, offering flexibility for different drive sizes.
Maximum Storage: Can accommodate up to 16TB of total storage when using two 8TB 3.5″ drives in RAID 0.
Drive Access Speed: With USB 3.0 connectivity, the device provides high-speed access to connected drives, ideal for fast data transfer.
RAID Flexibility: Users can choose between RAID 0 for performance, RAID 1 for redundancy, or JBOD for separate drive use.

FAQ

This device is an external storage solution that allows you to connect and manage two 2.5″ or 3.5″ SATA hard drives via USB 3.0. It supports various RAID configurations, making it suitable for users who need fast, reliable, and redundant storage for large files and data sets.

Setting up this hard drive enclosure is easy thanks to its plug-and-play functionality. Simply connect the device to your computer using the included USB 3.0 cable, plug in the power adapter, and insert your hard drives. It doesn't require additional software or drivers, making it quick to get started.

The Tripp Lite U357-002 supports RAID 0, RAID 1, and JBOD (Just a Bunch of Disks) configurations. RAID 0 offers improved performance, RAID 1 provides data redundancy, and JBOD allows you to use each drive independently.

Yes, this RAID enclosure is compatible with Windows, Mac, and Linux operating systems, making it versatile for use across different platforms.

This device supports up to 8TB of storage per drive when using 3.5″ hard drives, offering a large capacity for storing extensive data sets, backups, or media files.

No, this RAID enclosure is designed for plug-and-play use, which means it doesn't require any additional drivers or software. Once connected, it should work immediately on supported operating systems.

While it is relatively compact for a dual-bay enclosure, the device is not designed to be highly portable due to its AC power requirement and somewhat bulky form factor. It’s more suited for stationary use, such as in home or office setups.

Some users have reported that the cooling fan can be a bit noisy, especially during heavy use. However, it is generally not considered to be loud enough to be a major issue unless the device is placed in a very quiet environment.

If you don’t configure RAID, the drives will be set up as independent disks (JBOD mode). This means the drives will function separately, without the benefits of RAID 0 (speed) or RAID 1 (redundancy). JBOD is a simple storage solution but lacks the performance or safety features of the other RAID modes.

Yes, you can use both SSDs and HDDs in this enclosure, as it supports 2.5″ and 3.5″ SATA drives. However, keep in mind that performance benefits of using SSDs may be limited by the USB 3.0 connection speed.