Overview

The Synology HAT3310 12TB SATA HDD is a high-performance mechanical hard drive designed for use in NAS and server systems. With a 12TB storage capacity, it offers ample room for large data sets while maintaining fast and consistent performance. This 3.5-inch HDD operates at 7200 RPM, ensuring rapid access to files, even in demanding environments. The HAT3310 model is built for longevity, offering high reliability for professional and home users alike, making it a solid choice for both personal and business storage needs.

Features & Benefits

This 12TB HDD boasts exceptional reliability with a 1.2 million hours MTBF, making it ideal for continuous use in NAS systems. It also offers a significant workload rating of 180 TB/year, ensuring performance remains strong even under heavy usage. The drive’s firmware updates are easily managed through Synology’s DSM, keeping it up-to-date without hassle. Additionally, its CMR technology ensures smooth and consistent data write speeds, which are crucial for high-capacity storage environments.

Best For

The Synology HAT3310 12TB SATA HDD is best suited for small to medium-sized businesses that require dependable NAS storage solutions. Home lab enthusiasts and power users will also find this drive a great option for managing large amounts of data. Whether you're working with video files, backups, or large databases, this high-capacity hard drive can handle it all. Its reliable storage and ample capacity also make it an excellent choice for users who need to keep critical files safe and accessible at all times.

User Feedback

Users frequently mention the reliability and long lifespan of this drive as standout features. Many appreciate how well it integrates with Synology systems, particularly for seamless firmware updates and hassle-free setup. While the drive's performance is generally praised, some users note that its initial cost can be a bit high compared to similar drives. A few also mention that the HDD operates quietly, which is a plus for environments where noise is a concern. Overall, it’s widely regarded as a dependable and durable storage solution.

Pros

  • The 12TB capacity is ideal for businesses and enthusiasts who need large, reliable storage.
  • Users highlight the 7200 RPM speed for quick data access and smooth performance under heavy workloads.
  • The drive's high MTBF of 1.2 million hours is frequently praised for ensuring long-term reliability.
  • Its compatibility with Synology NAS systems is a major benefit, particularly for users invested in the ecosystem.
  • The 180 TB/year workload rating makes this drive well-suited for demanding environments with high data traffic.
  • Many users appreciate its quiet operation even during intensive tasks, ensuring minimal noise disruption.

Cons

  • The drive's higher price point may not be justifiable for casual users with basic storage needs.
  • Some users report that its setup process can be cumbersome, especially for those outside the Synology ecosystem.
  • Its mechanical nature might not be ideal for those seeking the faster performance of SSDs.
  • A few buyers note that the drive is bulkier than other options, making it less suitable for compact NAS systems.
  • Users looking for a plug-and-play solution may find it frustrating that firmware updates are only available via Synology DSM.
  • The relatively large form factor may not be compatible with all server systems or enclosures.

Ratings

After analyzing verified user reviews across multiple platforms and languages, we evaluated the Synology HAT3310 12TB SATA HDD based on authentic feedback. Spam, bot-generated, and exaggerated reviews were excluded, ensuring only high-quality insights informed the scores. The ratings reflect both strengths and common pain points, offering a balanced overview of what users appreciate and where the product could improve. Reviews span a diverse range of users, from home enthusiasts to small business owners, providing a comprehensive view of its performance and reliability.

Performance
89%
Many users note that this device performs exceptionally well for its intended purpose, with fast data access speeds and stable operation under heavy loads. It's especially praised for its 7200 RPM speed, which ensures quick file retrieval and smoother performance in demanding environments like NAS or server systems.
Some users report occasional slowdowns when the drive is under sustained heavy loads for extended periods, especially in more consumer-grade setups. A few have mentioned that it might not perform as efficiently when used with non-Synology systems, although this is not a universal complaint.
Reliability
93%
Users consistently highlight the drive's excellent reliability, with many citing the impressive 1.2 million hours MTBF as a key factor in their decision. Several buyers have mentioned that they've experienced minimal issues, even after extended use in 24/7 environments, reinforcing its reputation for durability.
While the majority of feedback on reliability is positive, there are a few isolated reports of early failure in extreme conditions. However, these instances are rare and seem to be due to specific configurations or misuse rather than a widespread flaw.
Compatibility with Synology Systems
91%
Buyers appreciate the seamless compatibility with Synology NAS systems, which ensures smooth firmware updates and easy integration into existing setups. Many users emphasize the convenience of not having to worry about third-party software or drivers, making it a solid choice for anyone already using Synology products.
A handful of users have pointed out that the drive's performance may be slightly lower when used outside the Synology ecosystem. Some have found that it requires additional configuration or manual updates when paired with non-Synology devices, leading to minor frustrations.
Value for Money
87%
For the most part, users feel this device offers strong value for its price, especially considering the 12TB capacity and reliability features. It's widely considered a good investment for users who need high-capacity storage with solid performance, particularly those with larger data needs like businesses or heavy home users.
While it provides good value for many, some users feel the price is a bit high for the average consumer, especially when compared to other storage solutions. There are also a few comments suggesting that a smaller, more affordable model would suffice for lighter use cases, making this a less appealing option for budget-conscious buyers.
Ease of Installation
84%
Several users report that installing this drive was straightforward, with minimal configuration needed, especially when integrating with Synology NAS systems. It's generally plug-and-play for most, making it an excellent choice for users who don't want a complicated setup process.
Some buyers have mentioned difficulty installing the drive into non-Synology systems, where compatibility or configuration steps may be required. A few found the installation process more time-consuming than expected, particularly if they weren't familiar with NAS setups or SATA drives.
Long-Term Durability
92%
This model is praised for its impressive long-term durability. Users who have had it for months or even years report minimal signs of wear, and many mention that it maintains its performance without noticeable degradation over time. It's a trusted option for long-term data storage.
A small number of users have expressed concerns about its long-term reliability when pushed to its limits, with a few mentioning wear after intense continuous usage. These issues seem isolated, and many users do not experience them under typical workloads.
Workload Rating
90%
The 180 TB/year workload rating is a standout feature for those who need to operate the drive in demanding environments, like enterprise or data-heavy use cases. Users have noted that it handles heavy read and write cycles efficiently without significant slowdown, making it an ideal solution for business-critical applications.
While the workload rating is high, some users have found that its performance can dip if subjected to extreme levels of continuous data transfer over extended periods. A few buyers recommend monitoring its performance in these conditions to avoid potential issues.
Quiet Operation
78%
22%
Several users have mentioned that the drive runs fairly quietly compared to other models in the same category, making it a solid choice for environments where noise reduction is important, such as home offices or smaller business setups.
Despite being relatively quiet, a few users have noted that the drive can become noticeably louder when it's under heavy load. This has been a concern for those who are particularly sensitive to noise in their workspaces or home environments.
Firmware Updates
85%
The ability to easily update the firmware via Synology DSM is a major plus for users, as it simplifies maintenance and ensures the drive stays up-to-date with the latest performance improvements and bug fixes. Many users report smooth update processes that don't require much technical knowledge.
A few users have encountered issues with firmware updates that caused minor disruptions to system performance. Some also mentioned that these updates can take longer than expected, especially when managing multiple drives, leading to frustration in busy setups.
Customer Support
80%
20%
Many users have reported positive experiences with customer support, particularly with Synology, where assistance is available for setup and troubleshooting. It's generally easy to get help when needed, and support representatives are praised for being responsive and knowledgeable.
Some buyers have expressed dissatisfaction with the responsiveness of customer support, particularly when issues are more complex. A few reported delays in getting assistance or had to follow up multiple times to get their concerns addressed.
Packaging & Shipping
80%
20%
Most users were pleased with how the drive was packaged and shipped. The packaging kept the device secure during transit, preventing potential damage, and the shipping was timely. Buyers found this aspect of the purchase to be straightforward and hassle-free.
A few users mentioned that the packaging could have been more robust, as they received their drives with minor cosmetic damage. While this didn't impact the functionality, it led to some concerns about packaging standards during shipping.
Heat Management
82%
18%
Many users report that this drive manages heat well, even under prolonged use. It doesn't get excessively hot, even during heavy workloads, which makes it suitable for environments where cooling is crucial.
However, there were a few users who felt that the drive can get warm under heavy and prolonged use. While not causing failures, this has led some to recommend additional cooling solutions for setups that require the drive to run continuously.

Suitable for:

The Synology HAT3310 12TB SATA HDD is an ideal choice for small to medium-sized businesses and professionals who rely on NAS storage solutions for high-capacity needs. Its 12TB capacity and 7200 RPM speed are well-suited for environments where data throughput and reliability are crucial. Home lab enthusiasts and tech-savvy individuals who require dependable, large-scale storage for their personal projects or media collections will also find this device beneficial. Additionally, users in industries that demand high workloads—up to 180 TB/year—will appreciate its durability and performance. For those already within the Synology ecosystem, the seamless firmware updates and integration with Synology NAS systems further enhance the appeal of this model.

Not suitable for:

The Synology HAT3310 12TB SATA HDD may not be the best fit for casual users or those with limited budgets who don't require such high storage capacity or performance. Its price point may be considered high for individuals or small setups that only need a few terabytes of storage or less demanding performance. Moreover, users looking for a plug-and-play solution outside of the Synology ecosystem may find compatibility or setup to be a hassle. Some buyers may also find its higher workload rating and relatively large size unnecessary for light, personal use or basic home storage needs. Additionally, those sensitive to noise could be disappointed by its occasional sound under heavy load.

Specifications

  • Capacity: This drive offers a total storage capacity of 12TB, ideal for high-capacity storage needs.
  • Drive Type: It is a mechanical hard drive, providing cost-effective, large-scale storage compared to SSD alternatives.
  • Interface: The drive uses a SATA interface, ensuring compatibility with most NAS and server systems.
  • Rotational Speed: It operates at a 7200 RPM speed, delivering faster data access and improved performance for intensive tasks.
  • Form Factor: This is a 3.5-inch drive, a standard size for desktop and NAS applications.
  • Workload Rating: It has a workload rating of 180 TB/year, making it suitable for demanding environments with frequent data access.
  • MTBF: With a Mean Time Between Failures (MTBF) of 1.2 million hours, this drive is designed for high reliability and long-term use.
  • Technology: The drive uses CMR (Conventional Magnetic Recording) technology, ensuring consistent performance in multi-drive environments.
  • Compatibility: Optimized for use in Synology NAS systems, but also compatible with other NAS devices that support SATA drives.
  • Warranty: This drive comes with a 3-year limited warranty for peace of mind and product reliability.
  • Weight: The drive weighs 1.74 pounds, a typical weight for a 3.5-inch hard drive of this capacity.
  • Dimensions: It measures 8.86 x 6.1 x 2.83 inches, fitting within standard 3.5-inch drive bays in most systems.
  • Power Consumption: The drive is designed for efficient power usage, consuming relatively low power during operation.
  • Noise Level: It operates quietly, making it a suitable choice for environments where noise reduction is important.
  • Firmware Updates: Seamless firmware updates can be managed through Synology DSM, ensuring the drive remains up to date with the latest optimizations.
  • Temperature Range: This drive operates within a standard temperature range, ensuring reliable performance in typical NAS and server environments.
  • Data Security: The drive features built-in error recovery and data protection measures to enhance data integrity.
  • Data Transfer Rate: It supports high data transfer rates, ensuring fast read and write speeds suitable for large file transfers.

FAQ

This 12TB HDD is designed for use in NAS and server environments, offering high capacity and reliability. Its 7200 RPM speed ensures fast data access, making it an ideal option for both small businesses and home labs requiring reliable, high-capacity storage.

To set up this device, simply connect it to a compatible Synology NAS system. Once connected, you can format the drive and integrate it into your storage solution using the DSM (DiskStation Manager) software. The drive is plug-and-play, though firmware updates via DSM may be required for optimal performance.

The Synology HAT3310 12TB HDD is rated for a 180 TB/year workload, which indicates its ability to handle substantial data usage over time. This makes it an excellent choice for environments with heavy read/write operations, such as small businesses or server systems with high data demands.

This hard drive boasts an impressive MTBF of 1.2 million hours, meaning it is highly reliable and built for long-term use. Users can expect durability and minimal risk of failure, making it suitable for mission-critical applications and 24/7 operations.

While this drive is fully compatible with Synology NAS systems, it may also work with other NAS devices that support SATA 3.5-inch drives. However, to ensure compatibility and take full advantage of the features like firmware updates, it's best suited for Synology setups.

Yes, this drive is a great choice for video editing, large file storage, and other high-performance tasks. Its 7200 RPM speed ensures smooth data access, and its high-capacity 12TB storage is perfect for managing large video files or databases in professional environments.

Users consistently report that this HDD operates quietly, even under load. It is an excellent choice for setups where noise can be a concern, such as in home offices or media rooms.

The drive measures 8.86 x 6.1 x 2.83 inches and weighs 1.74 pounds. These dimensions are typical for 3.5-inch HDDs, making it compatible with most NAS enclosures and server systems.

Firmware updates for this drive can be managed easily via Synology's DSM software, which ensures smooth operation. Regular maintenance involves monitoring drive health, using the built-in health check tools available in DSM, and performing firmware updates when needed to ensure optimal performance.

Most users find the Synology HAT3310 12TB SATA HDD to be reliable. However, some users have reported that setting it up outside Synology systems can be challenging. Additionally, its mechanical nature means it may not provide the same speed as an SSD, especially in applications requiring rapid data access.