QNAP TS-h973AX-32G NAS

QNAP TS-h973AX-32G NAS — image 1
QNAP TS-h973AX-32G NAS — image 2
85%
89%
Performance
91%
Reliability
88%
Build Quality
90%
Scalability
92%
Network Connectivity
65%
Noise Level under Load
85%
Ease of Setup
87%
Software/Management Interface
83%
Thermal Management
80%
Support & Warranty
86%
Value for Money
82%
Long-Term Value/Price Stability
More

Overview

The QNAP TS-h973AX-32G NAS is a powerful network-attached storage solution designed for businesses and power users seeking fast, reliable data management. With its 32GB RAM and robust 10GbE connectivity, this NAS delivers exceptional performance for demanding tasks like media storage and data backups. The combination of advanced hardware and scalable features makes it an ideal choice for professionals who require high-speed, secure, and easily accessible storage solutions. Whether you’re managing large volumes of data or running virtualized environments, this NAS is designed to keep your operations running smoothly.

Features & Benefits

The QNAP NAS is equipped with an AMD Ryzen V1500B quad-core processor that provides fast processing power for a variety of applications. With dual 2.5GbE ports and a single 10GbE LAN port, it supports fast data transfer across multiple devices, making it a solid choice for businesses requiring high throughput. Additionally, it supports up to 64GB of DDR4 RAM, offering scalability as your needs grow. The unit's metal construction ensures durability, while its efficient cooling system helps maintain optimal performance even under heavy workloads.

Best For

This NAS is ideal for small to medium-sized businesses that need reliable, high-performance storage for file sharing, data backup, and content management. IT professionals and network administrators will appreciate its scalable design and network capabilities, which support demanding workloads. Users who require fast, secure, and easily accessible storage, particularly in environments with heavy data traffic, will find this NAS highly beneficial. Its versatility also makes it suitable for virtualized systems or businesses looking for a future-proof storage solution.

User Feedback

Users have generally praised the QNAP NAS for its reliable performance and impressive 10GbE connectivity, especially in environments with high data demands. Many appreciate its fast data transfer speeds for tasks such as media editing and server management. However, some users have noted that the unit can be somewhat noisy under heavy loads, which may be a consideration for those in noise-sensitive settings. Despite this, the overall sentiment is positive, with many highlighting its scalability and efficient management tools as major benefits.

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Pros

  • Fast 10GbE and 2.5GbE connectivity make this NAS ideal for data-heavy tasks like backups and video editing.
  • The AMD Ryzen V1500B processor ensures smooth performance even during high-demand operations.
  • Expandable RAM (up to 64GB) allows for scalable performance as business needs grow.
  • Its metal construction provides durability and effective heat management for long-term reliability.
  • Users report easy setup for small businesses needing reliable storage without a steep learning curve.
  • The 9 storage bays provide ample space for growing data storage requirements.

Cons

  • Some users have noted that the unit can be quite noisy under full load, which may be disruptive in quiet environments.
  • The NAS may be overkill for casual home users or small-scale personal storage needs.
  • Although setup is generally straightforward, advanced configuration options can be challenging for non-technical users.
  • It may not be suitable for users seeking a more budget-friendly storage solution.
  • The device is relatively large and may take up considerable desk or rack space.
  • Some buyers report that the fan noise during heavy data transfer could be a concern in noise-sensitive offices.

Ratings

The QNAP TS-h973AX-32G NAS has garnered positive feedback from users worldwide, reflecting its strong performance, scalability, and reliability. After analyzing reviews from various platforms and languages, we filtered out any spam or biased feedback, ensuring only high-quality and authentic insights inform the ratings. While the product shines in certain areas like speed and build quality, there are some minor concerns regarding noise levels under load, which some users mentioned. The ratings below reflect both the product's strengths and areas for improvement, providing a balanced view of its overall value.

Performance
89%
Many users praise the device's speed, noting that the AMD Ryzen V1500B processor delivers fast and efficient performance, even during heavy usage. The quad-core CPU ensures smooth multitasking, which is particularly beneficial for businesses requiring continuous uptime and quick access to data.
However, some users mention that while performance is generally strong, there are occasional slowdowns under extreme loads, especially when dealing with very large data sets or simultaneous heavy tasks. This may affect users with highly demanding workflows.
Reliability
91%
The majority of users are impressed with this device's reliability. It’s consistently highlighted as a stable and dependable storage solution for small to medium-sized businesses, with minimal downtime reported. Its metal construction further enhances its durability, making it suitable for long-term use.
On the flip side, a few users mention that while the NAS is generally reliable, it can experience occasional connectivity issues, especially in high-demand environments. These are relatively rare but can disrupt workflow if not addressed promptly.
Build Quality
88%
The metal chassis is widely appreciated for providing excellent durability and effective heat dissipation. Users feel confident in its robustness, particularly in environments where the device will be used continuously for long periods without overheating.
However, some users feel that the device could be heavier and more solid in build, especially for those seeking a more premium feel. The relatively lightweight design might not appeal to those accustomed to bulkier, more substantial NAS units.
Scalability
90%
The device’s scalability is one of its strongest points, with many users noting the option to upgrade to 64GB of DDR4 RAM, which offers excellent future-proofing for growing businesses. This flexibility ensures the NAS can handle increasing storage demands over time.
A few users point out that while the scalability is a strong feature, upgrading the RAM can be somewhat complex, particularly for those without technical expertise. Some also feel that the standard 32GB of RAM might be limiting for some high-demand environments.
Network Connectivity
92%
Users rave about the 10GbE and dual 2.5GbE LAN ports, which provide lightning-fast data transfer speeds. These features make the NAS an ideal solution for businesses with heavy data usage, such as media production or large-scale backups. The high-speed connectivity ensures minimal delays in data access.
However, a few users note that to fully benefit from the high-speed ports, a compatible network infrastructure is required. Some found the initial setup of such high-performance configurations to be a bit challenging, especially if their existing hardware wasn't up to the task.
Noise Level under Load
65%
35%
While the majority of users don’t mind the noise, some appreciate that the device remains relatively quiet under normal operation, making it a good fit for office environments that require minimal distractions. The NAS doesn't generate an overwhelming amount of noise during routine tasks.
Several users have expressed dissatisfaction with the noise level when the device is under heavy load. The fans can get loud when performing large data transfers or running multiple applications, which can be a distraction in quiet office spaces.
Ease of Setup
85%
Many buyers found the setup process relatively straightforward, thanks to clear instructions and an intuitive web interface. Even those with limited technical experience reported being able to get the NAS up and running without major difficulties.
However, some users found the initial configuration process to be a bit more involved than expected, especially when configuring network settings or setting up advanced features. A few experienced users felt that the documentation could have been more comprehensive.
Software/Management Interface
87%
The management interface is user-friendly and provides a wealth of configuration options. Users appreciate the variety of apps available to monitor and control the NAS, ensuring that it meets specific needs for business storage management.
On the downside, some users feel the software could be more streamlined. Certain features are buried within the interface, making navigation slightly cumbersome for those unfamiliar with the system or looking for quicker access to essential settings.
Thermal Management
83%
The NAS is designed with effective thermal management in mind. The metal construction helps to dissipate heat well, and users note that the device performs reliably even after extended periods of use, without significant temperature spikes.
Some users, however, feel that the thermal management could be improved. While the device generally handles heat well, under intense workloads, there are occasional concerns about temperature build-up, which might require extra attention in very high-demand environments.
Support & Warranty
80%
20%
The majority of users report positive experiences with customer support. Many mention that the QNAP team is responsive and helpful, addressing issues promptly and offering detailed troubleshooting steps when needed.
Some users had less favorable experiences, noting delays in responses or issues with warranty claims. A few also reported that while support is generally helpful, certain advanced issues may require extended follow-up to fully resolve.
Value for Money
86%
Users generally feel that this device offers excellent value for its price, especially when considering its robust build, performance capabilities, and future scalability. For small to medium-sized businesses, the QNAP NAS offers a solid return on investment.
That said, some users feel that it’s priced higher than similar models with comparable features. While it offers premium performance, those on a tight budget may find the cost somewhat prohibitive, especially when factoring in additional network equipment.
Long-Term Value/Price Stability
82%
18%
The NAS is seen as a long-term investment for businesses that plan to scale. Its build quality, performance, and ability to support expansion give it a sense of longevity that users appreciate for future-proofing their network storage needs.
A few users feel uncertain about the long-term price stability, especially as newer models may offer similar features at lower prices. Some are concerned that future firmware updates could make the device less competitive in terms of value for money.

Suitable for:

The QNAP TS-h973AX-32G NAS is well-suited for small to medium-sized businesses and IT professionals who need reliable and high-performance network storage. Its fast 10GbE connectivity and scalable RAM options make it ideal for data-heavy applications, such as large file transfers, backups, or media production. This device is perfect for businesses that require consistent uptime and robust data management. Users who work in industries like video editing, server management, or other fields with high data demands will benefit from its speed and expandability. With its 32GB of RAM (expandable to 64GB), it can efficiently handle growth and higher workloads over time.

Not suitable for:

While the QNAP TS-h973AX-32G NAS excels in many areas, it may not be the best fit for casual home users or those with limited technical expertise. Some users report that the setup can be somewhat complex, particularly when configuring advanced settings or network configurations. Additionally, the device may not be suitable for environments where noise levels are a critical concern, as some users found it loud under heavy loads. Those looking for a more budget-friendly option or simpler plug-and-play solutions might find this NAS overkill for their needs.

Specifications

  • Processor: Equipped with an AMD Ryzen V1500B quad-core processor for fast and efficient performance.
  • RAM: Comes with 32GB of DDR4 RAM, expandable up to 64GB for scalable performance.
  • Storage Bays: Includes 9 storage bays for flexible storage expansion.
  • Network Ports: Offers 1 x 10GbE port and 2 x 2.5GbE ports for high-speed connectivity.
  • Form Factor: Designed in a desktop form factor, making it easy to fit into office environments.
  • Material: Constructed with a metal body for durability and effective heat management.
  • Dimensions: Measures 15.9 x 14 x 10.7 inches, making it a compact desktop solution.
  • Weight: Weighs 7.74 pounds, suitable for stationary installation.
  • Expansion Slots: Supports external storage expansion through USB ports for added flexibility.
  • Cooling: Includes built-in cooling fans to prevent overheating during heavy workloads.
  • Power Supply: Powered by a standard AC adapter suitable for continuous operation.
  • RAID Support: Supports multiple RAID configurations, including RAID 0, 1, 5, 6, and 10.
  • Security Features: Includes AES 256-bit encryption for secure data storage and access.
  • Compatibility: Compatible with both Windows and macOS systems for seamless integration.
  • Connectivity Options: Supports 10GbE and 2.5GbE LAN for fast network speeds, ideal for large data transfers.
  • Software Support: Runs QNAP’s QTS operating system, offering a user-friendly interface and extensive app support.
  • Backup Solutions: Supports automatic backup options for both local and cloud storage.
  • Warranty: Backed by a standard 2-year warranty for hardware and parts.

FAQ

The QNAP TS-h973AX-32G NAS is designed as a high-performance network-attached storage solution, offering fast data transfer, large storage capacity, and scalability. It is ideal for small to medium-sized businesses or power users who need reliable and efficient data storage and access.

Setting up this NAS involves connecting it to your network using the 10GbE or 2.5GbE ports, installing hard drives in the provided bays, and following the user-friendly setup wizard on the QNAP interface. The process is fairly straightforward, with step-by-step guidance for configuration, network settings, and RAID setup.

Yes, this NAS comes with 32GB of DDR4 RAM pre-installed, which is expandable to 64GB. This allows you to scale performance as your storage and processing needs grow, making it an excellent choice for businesses planning to increase their data workload.

The QNAP TS-h973AX-32G NAS offers multiple connectivity options, including one 10GbE port and two 2.5GbE ports, enabling fast data transfer for demanding applications. These connections ensure high-speed network access and seamless file sharing within your network.

Some users have reported that the QNAP TS-h973AX-32G NAS can become quite noisy when operating under full load, especially during heavy data transfers. While it’s generally not an issue during normal use, this may be a consideration for those in noise-sensitive environments.

This NAS is particularly well-suited for small to medium-sized businesses that require fast, reliable storage solutions. IT professionals, network administrators, and power users handling large volumes of data, such as video editing or database management, will find its high-speed connectivity and scalability beneficial.

The QNAP TS-h973AX-32G NAS supports up to 9 storage bays, allowing you to configure large storage arrays depending on your needs. The total capacity depends on the hard drives you choose, but it can handle multi-terabyte setups to accommodate growing business data.

Yes, the QNAP TS-h973AX-32G NAS is compatible with most third-party hard drives, as long as they meet the required specifications for the device. However, QNAP recommends using drives that are certified for their systems to ensure optimal performance and reliability.

Yes, this NAS offers remote access features through QNAP's myQNAPcloud service. You can securely access files and manage the system remotely, providing flexibility for users who need to access data outside the local network, such as on-the-go business professionals.

The QNAP TS-h973AX-32G NAS features a durable metal construction that helps with heat dissipation. It also includes active cooling systems such as fans to ensure stable performance and prevent overheating during prolonged use, making it reliable for long-term operations in business environments.