QNAP TS-264-8G-US 2-Bay NAS

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87%
89%
Performance
92%
Setup/Installation
86%
Build Quality/Durability
90%
File Transfer Speed
85%
Software/Firmware/App Experience
87%
Compatibility/Connectivity
91%
Value for Money
88%
Usability/Ergonomics
80%
Customer Support/Warranty
84%
Thermals
83%
Power Consumption
86%
Backup and Restore Functionality
More

Overview

The QNAP TS-264-8G-US 2-Bay NAS is a compact and versatile network-attached storage solution designed for home and small office environments. This unit is powered by an Intel Celeron quad-core processor, ensuring smooth performance for typical NAS tasks. It features dual 2.5GbE ports that offer high-speed network connectivity, enabling faster file transfers compared to traditional gigabit setups. As a diskless unit, it requires users to provide their own hard drives, offering flexibility in terms of storage capacity and configuration. This makes it ideal for individuals or small businesses who need a cost-effective and customizable storage solution.

Features & Benefits

The dual 2.5GbE ports of this QNAP NAS provide significantly faster file transfer speeds, making it ideal for users who regularly move large files. It also includes M.2 PCIe NVMe slots for cache acceleration, improving data retrieval times and overall performance. With 8GB of DDR4 RAM, multitasking is a breeze, allowing seamless operation even when handling multiple tasks simultaneously. The unit supports both Windows and Mac backup solutions via QNAP's software, simplifying the backup process across devices. Additionally, this NAS centralizes your media storage, making it an excellent option for file sharing and remote access.

Best For

This QNAP NAS is an excellent choice for small businesses that need reliable storage for data sharing and backups. Home users looking to consolidate their media files and backups in one location will also benefit from its ease of use. The fast data transfer speeds offered by the 2.5GbE ports make it ideal for users who frequently work with large files, such as video editing or data-heavy applications. Tech-savvy individuals who enjoy customizing their NAS setup will appreciate the flexibility of a diskless unit, which allows for personalized storage configurations.

User Feedback

Users generally praise this NAS for its easy setup and reliable performance, noting that it is straightforward to get up and running. The fast file-sharing capabilities, thanks to the dual 2.5GbE ports, have been highly appreciated, especially by users with large data transfer needs. However, some have pointed out that the absence of pre-installed drives means extra setup time and added cost. Additionally, while this NAS works well for home use and small offices, it may not offer the same enterprise-grade performance as more expensive models designed for larger networks.

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Pros

  • This device offers high-speed 2.5GbE ports, ideal for quick file transfers and large media file handling.
  • Setup is straightforward and user-friendly, making it an excellent choice for non-technical users.
  • The 8GB DDR4 RAM ensures smooth multitasking, even when handling multiple backup tasks simultaneously.
  • Compact design makes it easy to fit into small office or home environments without taking up too much space.
  • QNAP software integration with both Windows and Mac simplifies backup and storage management.
  • Ideal for users who need a customizable NAS solution with flexibility in storage and performance.

Cons

  • The unit is diskless, requiring users to purchase and install their own storage drives, which may be inconvenient for some.
  • Lacks enterprise-level features, making it unsuitable for large organizations or businesses with demanding storage needs.
  • Some users report occasional software bugs or stability issues with QNAP's backup solutions.
  • Not a plug-and-play solution—requires some setup and configuration before use.
  • The design may not be rugged enough for environments where heavy physical stress is expected.
  • While powerful for home use, it may not meet the needs of power users who require advanced enterprise features.

Ratings

After analyzing verified user reviews across various languages and platforms, we've compiled the scores for the QNAP TS-264-8G-US 2-Bay NAS. Our team filtered out spam, incentivized, duplicated, and off-topic feedback to ensure we reflect only authentic, high-quality user experiences. Both strengths and pain points have been taken into account, providing a balanced and insightful perspective from real buyers worldwide.

Performance
89%
Many users are impressed by the smooth and fast performance this NAS offers. The combination of the Intel Celeron quad-core processor and 8GB of DDR4 RAM ensures that multitasking, file transfers, and other operations are handled efficiently. It's an excellent choice for both home and small office environments where performance is critical.
Some users feel that while the performance is great for basic use, it could struggle with heavy workloads, particularly in larger enterprise settings. A few mentioned that performance dips when handling very large data sets, which may be a concern for those looking for high-end scalability.
Setup/Installation
92%
The setup process is widely praised for being quick and straightforward. Many users appreciate how easy it is to get started with this NAS, particularly with the clear instructions and intuitive interface. Even those with limited technical experience report minimal hassle during installation.
While setup is easy for most, a few users did mention that the lack of pre-installed drives means an extra step for those unfamiliar with configuring storage. This can be a minor inconvenience, especially for those expecting a fully functional unit right out of the box.
Build Quality/Durability
86%
The compact design of this NAS is well-regarded, with many noting that it’s sturdy yet small enough to fit into tight spaces. The build quality feels solid, especially given its price point. The materials used also appear durable, which is appreciated by those who need a reliable device for long-term use.
However, some users have pointed out that the plastic build doesn’t feel as premium as they would have hoped. A few also mentioned that it might not withstand rough handling as well as more industrial-grade devices, although it should still hold up fine in typical home and small office environments.
File Transfer Speed
90%
The dual 2.5GbE network ports are a major highlight, enabling fast file transfers and improved network performance. Users frequently praise the quick speeds when moving large files between devices, making this NAS a strong contender for home users and small businesses that need rapid data exchange.
A few users did express frustration with the 2.5GbE speeds not reaching their full potential unless they have the right networking setup. For some, achieving these speeds required upgrading other network equipment, which adds extra costs and complexity to the setup.
Software/Firmware/App Experience
85%
QNAP's software support is a standout, with users appreciating the easy integration with both Windows and Mac. The backup solutions and software suite are intuitive and offer a variety of options, from basic backups to more advanced features for power users. The apps are considered responsive and user-friendly.
However, some users have reported occasional bugs or glitches with the firmware, particularly after updates. While these issues don’t seem to be widespread, they can be frustrating for those who rely on the NAS for seamless operation and data backup.
Compatibility/Connectivity
87%
This NAS provides excellent compatibility with both Windows and Mac systems, making it ideal for home and office environments with mixed operating systems. The dual 2.5GbE ports also ensure strong connectivity for most users, allowing fast access to stored files from various devices.
While most devices work well with the NAS, a small group of users reported issues when connecting with older devices or specific software applications. In these cases, compatibility with certain configurations wasn’t as smooth as expected, which could be an inconvenience for some users.
Value for Money
91%
For the features it offers, this device is seen as a great value. Users note that the combination of high-speed ports, solid build quality, and useful features like the M.2 PCIe NVMe slots and backup solutions makes it a strong contender in its price range. It's an affordable option for small businesses and home users looking for high performance without breaking the bank.
A few buyers feel that while the NAS is great for home and small office use, the price may be a bit high for casual users who only need basic storage. Additionally, some would have preferred a slightly lower price point given that storage drives are not included and must be purchased separately.
Usability/Ergonomics
88%
The NAS is easy to operate thanks to a simple user interface. Many users find it intuitive and straightforward, particularly for day-to-day tasks like file sharing, backups, and media storage. Its compact form factor also makes it easy to position in various spaces without taking up too much room.
A few users found the initial configuration process a bit confusing, especially when dealing with the diskless nature of the unit. Although the setup is generally easy, those who are new to NAS systems may find the lack of pre-installed drives to be an extra hurdle in terms of usability.
Customer Support/Warranty
80%
20%
When it comes to customer support, QNAP receives praise for its helpful team, with many users reporting positive interactions when seeking assistance. The warranty is solid, providing peace of mind for users who need assurance for their purchases.
That said, some users mentioned that response times can sometimes be slow, especially during peak periods. There are also reports of issues not being resolved quickly, which may lead to frustration for those experiencing more urgent problems.
Thermals
84%
In general, the NAS performs well in terms of temperature control. Users appreciate that the system remains relatively cool, even during heavy use. The design appears to prioritize efficient heat dissipation, ensuring reliable performance over time.
However, some users noted that the system can get warm during extended, intensive use, especially when the drives are running at full capacity. While not overheating, it could be a concern for those who plan to push the device to its limits for long periods.
Power Consumption
83%
The NAS is energy-efficient for its class, and users find that it doesn't significantly impact their electricity bills. The power consumption is well-suited for home environments and small offices where devices are expected to be running constantly without consuming excessive power.
A small group of users noted that, while not excessive, the power usage is higher than expected for a NAS at this size. Some were hoping for an even more energy-efficient model, particularly for those who plan to run it 24/7.
Backup and Restore Functionality
86%
Users generally appreciate the easy-to-use backup solutions available for both Windows and Mac. The restore process is efficient, and many report that they can quickly retrieve files when needed. The included software also supports various backup options, making it versatile for different use cases.
Despite the positive feedback, a few users mentioned that the backup and restore functionality could be more streamlined, especially when handling large volumes of data. Some experienced slow speeds during these processes, which could be a hindrance for those needing quick data recovery.

Suitable for:

The QNAP TS-264-8G-US 2-Bay NAS is ideal for home users and small businesses that require reliable, fast, and cost-effective storage solutions. Its high-speed 2.5GbE ports make it an excellent choice for users who frequently transfer large files, such as photographers, video editors, or media enthusiasts. The 8GB of DDR4 RAM and Intel Celeron processor ensure smooth performance for multitasking and backups. Small office setups looking for a centralized storage hub will also benefit from its backup and file sharing capabilities, particularly with its seamless integration with both Windows and Mac systems.

Not suitable for:

While the QNAP TS-264-8G-US 2-Bay NAS works well for home and small office environments, it may not meet the needs of large enterprises or high-demand users. Those who require enterprise-level scalability or support for heavy workloads may find its performance lacking, especially for tasks involving vast amounts of data. Additionally, the lack of pre-installed drives means users need to set up their own storage, which may be a challenge for those unfamiliar with network storage configurations. It's also not the best fit for users looking for a completely plug-and-play solution without any setup overhead.

Specifications

  • Processor: Powered by an Intel Celeron quad-core processor for efficient multitasking and performance.
  • Memory: Equipped with 8GB of DDR4 RAM to ensure smooth and responsive operation during intensive tasks.
  • Storage Bays: Features two 3.5-inch or 2.5-inch bays for user-supplied hard drives or SSDs.
  • Network Ports: Includes dual 2.5GbE ports for high-speed file transfers and improved network performance.
  • Expansion Slots: Supports M.2 PCIe NVMe slots for cache acceleration and additional storage options.
  • Diskless Design: The unit is diskless and requires the user to install their own storage drives.
  • Backup Support: Offers seamless backup solutions for Windows and Mac with QNAP software integration.
  • Dimensions: Measures 13″ x 9″ x 11″ (L x W x H), making it compact for home or office environments.
  • Weight: Weighs approximately 5.1 pounds, making it lightweight and easy to install and position.
  • Power Supply: Comes with a power adapter that supports standard input voltages for global use.
  • File Sharing: Supports centralized storage and file sharing, allowing multiple users to access stored data.
  • Operating System Compatibility: Compatible with both Windows and Mac OS for easy file access and backup integration.
  • Cooling System: Includes built-in cooling fans to ensure efficient heat dissipation during extended operation.
  • Software Integration: Includes QNAP’s software suite for easy setup, backup, and network management.
  • Security Features: Offers multiple security features including AES encryption, secure file sharing, and access control.
  • Power Consumption: Designed for low power consumption, suitable for 24/7 operation in home or small office settings.
  • Connectivity: Supports both wired and wireless network configurations for flexible connectivity options.
  • Warranty: Comes with a standard manufacturer warranty, ensuring product reliability and support.
  • Ideal Use: Best suited for small businesses and home users who require centralized storage and fast file access.

FAQ

The QNAP TS-264-8G-US 2-Bay NAS is a compact, diskless network-attached storage device designed for home or small office use. It allows you to manage and store data, create backups, and share files across your network. To use it, you'll need to install your own hard drives or SSDs, which aren't included.

This NAS features dual 2.5GbE network ports for fast file transfers, an Intel Celeron quad-core processor for smooth operation, and 8GB of DDR4 RAM for multitasking. It also includes M.2 PCIe NVMe slots for adding cache drives, making it ideal for high-speed data access and file sharing.

Yes, the QNAP TS-264-8G-US is a diskless unit, meaning it doesn't come with any storage drives. You will need to supply your own hard drives or SSDs to install into the device, depending on your storage needs.

Setting up the device is relatively simple. First, install the storage drives into the 2-bay slots, then connect the device to your network via Ethernet. Once powered on, you can use QNAP's easy-to-follow software to configure your NAS, set up shared folders, and start backing up or storing data.

Yes, this NAS supports both Windows and Mac systems for easy backup and file sharing. It integrates with both operating systems seamlessly, allowing you to back up your files and access them from multiple devices across your network.

Yes, this NAS is an excellent choice for storing and streaming media files. Its high-speed 2.5GbE ports ensure smooth access to large files, such as movies and music, making it suitable for use as a home media server or backup solution.

The dual 2.5GbE ports provide faster data transfer speeds compared to standard Gigabit Ethernet, allowing for quicker file sharing and access to large files. This is especially beneficial for users who need to transfer large video or media files frequently.

One limitation of this NAS is that it’s designed primarily for home and small office use, and may not meet the needs of large enterprises. It also requires additional setup due to its diskless design, which may be inconvenient for some users.

This device is ideal for small businesses, home users, and tech-savvy individuals who need fast file transfers, reliable backup solutions, and customizable storage. It's particularly useful for those with large media libraries or users who require centralized data storage for multiple devices.

Yes, maintaining this NAS is straightforward. As long as you monitor the health of your storage drives and ensure your backup software is up-to-date, you shouldn't encounter many issues. Additionally, the system's fan and cooling setup keep it running efficiently without much need for intervention.