Overview

The QNAP TS-473A-8G NAS Storage System is a robust 4-bay NAS solution designed to meet the needs of both businesses and power users. With a quad-core AMD Ryzen processor and 8GB of DDR4 RAM, this system offers solid performance and flexibility. Its expandable memory—up to 64GB—gives users the option to scale as needed. Ideal for secure data storage and management, this NAS also supports up to four hard drives, making it suitable for a variety of tasks from file sharing to backups. Overall, this NAS system offers the reliability and power expected from a high-performance storage solution.

Features & Benefits

The dual 2.5GbE ports on this NAS system ensure rapid data transfer, making it easy to share large files across networks. For storage, it supports up to four HDDs, allowing for extensive capacity and future growth. The inclusion of expandable PCIe slots provides customization options for additional connectivity, including network cards or SSD caching. Running on the QTS 4.5.1 operating system, this NAS ensures streamlined management, security, and user-friendly interfaces for both novice and advanced users. With these features, it's clear that this system is designed to handle demanding tasks efficiently.

Best For

This NAS system is best suited for small to medium-sized businesses that need a reliable, secure, and easily manageable storage solution. Its flexibility in terms of hardware upgrades and memory expansion makes it a strong choice for users who require scalable storage and high-performance backup options. Additionally, tech enthusiasts and IT professionals who value customization will appreciate the expandability of this NAS. The system’s ease of use and advanced features also make it an ideal fit for home office environments, offering robust storage without the complexity of enterprise-level systems.

User Feedback

Users generally praise this NAS system for its reliability and performance, noting that it handles demanding tasks with ease. Many report a straightforward setup process, with the QTS operating system making management intuitive. However, some users have pointed out that the fan noise can be noticeable, especially in quieter spaces. Despite this, the system’s expandability and future-proof design receive positive feedback, with many highlighting the value of its customizable nature. Overall, users find the QNAP TS-473A-8G to be a solid, long-lasting investment for both business and personal use.

Pros

  • The system offers expandable storage, supporting up to four hard drives for large data needs.
  • Dual 2.5GbE ports ensure fast data transfer, which is ideal for file sharing in a business environment.
  • The flexible PCIe expansion slots allow users to customize the system with additional connectivity options.
  • 8GB of DDR4 RAM, with expansion options up to 64GB, provides significant room for growth in performance.
  • QTS 4.5.1 operating system is easy to use, making management and security settings accessible for both tech enthusiasts and professionals.
  • Its reliability and performance are frequently praised by users for handling demanding tasks without issues.

Cons

  • The fan noise can be noticeable in quieter environments, which might be distracting for home office use.
  • Some users report that the setup process can be complex for beginners unfamiliar with NAS systems.
  • The system's weight and size may not be ideal for users with limited space or those needing portability.
  • Although expandable, the system's base configuration may require additional investment in hard drives for large-scale storage needs.
  • It may not be the best option for casual users seeking a simple, plug-and-play storage solution.
  • The price point may be too high for personal users who only need basic storage functionality.

Ratings

The ratings for the QNAP TS-473A-8G NAS Storage System were compiled by analyzing verified user reviews from across multiple platforms and languages worldwide. Spam, bot, incentivized, and off-topic feedback was filtered out, ensuring only high-quality and authentic insights informed the results. Both strengths and pain points have been reflected in these scores, offering a balanced view of the product's performance and value based on real-world user experiences.

Performance
90%
Users are impressed by the overall performance of this NAS system, particularly its fast data transfers and ability to handle multiple tasks simultaneously. The AMD Ryzen processor ensures reliable and smooth operation, even under heavy workloads. Many mention that the device delivers on its promise of high performance for both small businesses and tech enthusiasts.
Some users reported occasional lags during intensive operations, though these were rare. A few also mentioned that performance can be somewhat affected when running multiple applications at once, especially with larger file transfers. While most reviews are positive, a small number felt the system could benefit from more efficient cooling for long-term use.
Setup & Installation
85%
Several users highlighted the relatively simple setup process, especially for those familiar with NAS systems. The QTS operating system offers an intuitive interface, and the clear instructions make it easy to get up and running. Even users new to NAS systems found the installation straightforward, with minimal hassle.
However, a few buyers mentioned that setup can be time-consuming for those unfamiliar with networking or RAID configurations. Some users experienced initial difficulties with the software setup, particularly in configuring advanced features. Despite the user-friendly interface, some felt that the documentation could be more detailed for novices.
Reliability
91%
Many users rave about the reliability of this NAS storage system. It performs consistently well over time, handling data backups and file management without issue. The durable build quality and stable performance under heavy use were frequently praised, especially for businesses looking for a dependable storage solution.
A few users mentioned minor reliability concerns, particularly around the system's power supply during long-term use. Some buyers also reported occasional software glitches or reboots, although these were not common. For a few, the system's reliability was slightly impacted by the fan noise mentioned below.
Usability & Interface
87%
The QTS 4.5.1 operating system has received positive feedback for its user-friendly interface. Many users appreciate the easy access to settings, file sharing, and backup options. The interface is clean and intuitive, even for those who aren't deeply technical, making management straightforward for both businesses and home users.
Some users, however, felt the interface could be more responsive, especially when using advanced features like virtualization or network management. There were also a few complaints about the initial setup being slightly overwhelming for beginners. While QTS is robust, not all users find it as intuitive as they would like.
Expandability & Customization
89%
Buyers are highly satisfied with the flexibility this NAS system offers, particularly the expandability with additional RAM and PCIe slots. The ability to upgrade storage and enhance connectivity makes this device a future-proof solution for growing businesses or tech enthusiasts. Users appreciate the options to customize based on specific needs.
A small group of users felt that the expansion options could be more straightforward, particularly for those unfamiliar with hardware upgrades. Some were also disappointed by the limited PCIe slots, wishing for more slots for additional upgrades. While the expandability is a significant advantage, it may require technical know-how to take full advantage of it.
Connectivity (Ethernet & PCIe)
88%
Users praised the dual 2.5GbE ports for fast and reliable data transfers, especially in environments where speed is critical. This connectivity ensures smooth performance when handling large files or multiple users accessing the network. Additionally, the PCIe expansion slots provide extra flexibility for users looking to customize their setup further.
While many found the dual 2.5GbE ports beneficial, a few users mentioned that they had difficulty setting up optimal configurations with their existing network infrastructure. Some also noted that while PCIe slots are helpful, the need for specific hardware to fully utilize them can be an extra cost and effort that not all users are ready for.
Noise Levels
70%
30%
The system is generally efficient in cooling, which helps maintain stable performance during long usage hours. Users who require powerful NAS systems for high-performance tasks often don’t mind the noise, as it is considered tolerable in environments with moderate background sound.
Several users complained about the fan noise, especially in quieter environments. Those using the NAS in home offices or small spaces found the noise to be more noticeable and distracting. This concern was more pronounced when the system was under heavy load, though it didn't impact performance.
Software Experience (QTS)
84%
QTS 4.5.1 offers a solid software experience, with most users appreciating its efficiency in file management, security features, and system monitoring. The software interface is clean and accessible, making it easier to manage complex tasks like backups, RAID configurations, and user permissions.
While QTS is generally well-received, some users encountered occasional bugs or delays when using advanced features like virtualization. A few also noted that software updates occasionally caused minor system instability. Despite these issues, QTS remains one of the stronger NAS operating systems available.
Build Quality & Durability
92%
The build quality of this NAS system is one of its standout features. Many users commented on its robust, durable design that provides peace of mind for long-term usage. The materials used feel premium, and the system can withstand the rigors of daily business use without showing signs of wear.
A few users found the system to be larger and bulkier than expected, which can be a concern for those with limited space. While the build quality is excellent, its larger size may be less ideal for home users with limited storage space or those looking for a more compact solution.
Value for Money
88%
Many users feel that this NAS system offers excellent value for the price, considering its robust features, high expandability, and reliable performance. The combination of powerful hardware, flexible storage options, and comprehensive software makes it a worthwhile investment for businesses or individuals who need dependable storage solutions.
While most users find the price justified by the features, some feel that it is still on the higher end for home users or casual setups. The initial cost can be a barrier for those looking for a budget-friendly solution, and some would have liked more storage capacity in the base configuration for the price.
Customer Support & Warranty
80%
20%
QNAP’s customer support is generally praised for being responsive and helpful, with users reporting that issues are addressed promptly. Many buyers also appreciate the warranty offered with the product, which provides extra peace of mind in case of hardware failures.
However, a few users found customer support to be less helpful when dealing with more complex technical issues. Some felt that response times could be improved, particularly for troubleshooting more advanced configurations. Additionally, the warranty service experience varied by region, with some users reporting delays.
Storage Capacity & Performance
93%
The storage capacity of this NAS system is highly praised, especially its support for up to four hard drives. The performance of the storage subsystem is excellent, with many users finding it ideal for large data backups and high-demand file-sharing scenarios. The expandability is another plus, allowing users to grow their storage as their needs evolve.
Some users noted that the base configuration’s storage could be insufficient for certain use cases, especially for those with massive data requirements. While expandability is a major plus, a few buyers expressed that additional hard drives or SSDs could push the overall price higher than expected.

Suitable for:

The QNAP TS-473A-8G NAS Storage System is well-suited for small to medium-sized businesses, IT professionals, and power users who require a reliable, high-performance storage solution. With its expandability, dual 2.5GbE ports, and robust storage capacity, this system is ideal for managing large data sets, backups, and file-sharing in environments where speed and security are essential. Businesses with growing storage needs will also appreciate its ability to scale with the addition of more RAM and hard drives. Additionally, tech enthusiasts who enjoy customizing their setups will benefit from the PCIe expansion slots, making this system a flexible option for various applications, from home offices to professional-grade file management systems.

Not suitable for:

This NAS system may not be the best fit for home users or casual consumers who are looking for a more compact, budget-friendly solution. Some users may find the fan noise bothersome, especially in quiet home office environments. Additionally, while its storage capacity is impressive, the base configuration may not suffice for those with extremely large data requirements without additional investment in hard drives. Beginners or those unfamiliar with network-attached storage may also face a steeper learning curve with the setup and advanced features of QTS. If you're looking for a simple, plug-and-play solution with minimal setup, this NAS might not be the right choice for you.

Specifications

  • Processor: Powered by an AMD Ryzen V1500B quad-core processor with a clock speed of 2.2 GHz.
  • Memory: Equipped with 8GB of DDR4 RAM, expandable up to 64GB for increased performance.
  • Storage: Supports up to four hard drives with SATA-600 interface for high-capacity storage.
  • Ethernet Ports: Features dual 2.5GbE Ethernet ports for fast data transfer and improved network efficiency.
  • PCIe Slots: Includes two PCIe expansion slots for adding additional network cards or other connectivity options.
  • Operating System: Runs on QTS 4.5.1, offering a user-friendly interface and advanced management tools.
  • Form Factor: Tower form factor, making it suitable for desktop use in offices or server rooms.
  • Weight: Weighs 11.02 pounds, providing a sturdy build while remaining manageable for installation.
  • Dimensions: Measures 15.2 x 13.6 x 10 inches, offering a compact size for a 4-bay NAS system.
  • Hard Drive Interface: Supports SATA-600 interface for seamless connection to compatible hard drives.
  • Power Supply: Has an internal power supply for efficient energy usage and space saving.
  • RAID Support: Supports multiple RAID configurations for data redundancy and protection.
  • Expansion Capability: Expandable storage with the option to install up to four hard drives for flexible capacity.
  • Fan Noise: Some users report noticeable fan noise, especially in quieter environments.
  • Security Features: Includes robust security features through QTS, such as AES 256-bit encryption and network access control.
  • USB Ports: Offers multiple USB ports for connecting external devices and storage.
  • Data Backup: Supports automated data backup to remote servers, ensuring the safety of important files.
  • Compatibility: Compatible with a variety of hard drives and supports both home and business applications.
  • Warranty: Comes with a standard warranty, providing peace of mind for hardware reliability.

FAQ

This device supports up to four hard drives, giving you significant storage capacity. The total capacity depends on the size of the hard drives you install, allowing for a high level of flexibility based on your storage needs.

The system comes with an intuitive setup process through its QTS 4.5.1 operating system. Many users report an easy-to-follow installation process, though it may require some technical knowledge for advanced configurations.

With its AMD Ryzen V1500B quad-core processor and 8GB of DDR4 RAM (expandable to 64GB), this NAS system delivers fast data processing and quick file transfers. It’s well-suited for small to medium-sized businesses or tech enthusiasts who need reliable, high-performance storage.

Yes, this 4-bay NAS system is versatile enough for home use, especially for users who need significant storage for media files, backups, or personal projects. However, its noise level might be noticeable in very quiet home environments.

Yes, the system comes with 8GB of DDR4 RAM, which is expandable up to 64GB. This makes it highly customizable for users with increasing demands for performance over time.

Yes, the system allows for remote access, enabling you to securely access your files from anywhere using QNAP's myQNAPcloud service, or through other remote connection options provided by the QTS operating system.

A few users have reported that the fan noise can be noticeable, particularly in quieter office or home environments. If noise is a concern, you may want to place it in a more isolated space or consider adding quieter fans.

This NAS system is ideal for small to medium-sized businesses, IT professionals, and tech enthusiasts who require customizable, high-performance data storage. It’s also well-suited for home users who need secure backups or media storage solutions.

Yes, the system includes two PCIe expansion slots that allow for adding network cards, USB expansion cards, or other modules to further enhance connectivity and functionality.

The system supports RAID configurations, so you can set up redundancy to protect against data loss in the event of a hard drive failure. However, it’s important to back up your data regularly and monitor the health of the drives for added security.