ARRIS SURFboard SBG6580 Cable Modem/ Wi-Fi Router

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84%
85%
Performance (Speed and Connectivity)
92%
Setup and Installation
78%
Wi-Fi Range and Signal Strength
88%
Ethernet Port Performance
90%
ISP Compatibility
80%
Build Quality
87%
Energy Efficiency
84%
Wi-Fi Customization and Security
91%
Value for Money
75%
Firmware and Software Updates
70%
Customer Support
82%
Long-Term Durability
More

Overview

The ARRIS SURFboard SBG6580 Cable Modem/ Wi-Fi Router combines the functions of both a cable modem and a dual-band router into a single, convenient device. This modem-router combo supports the latest DOCSIS 3.0 technology, enabling fast and reliable internet speeds. It's compatible with major ISPs like Xfinity, Cox, and Spectrum, making it a versatile choice for many users. Capable of reaching download speeds of up to 343 Mbps and upload speeds of 131 Mbps, it’s well-suited for high-demand tasks. The compact design ensures an easy setup process, with retail packaging offering everything you need.

Features & Benefits

This dual-band Wi-Fi router offers both 2.4GHz and 5GHz bands, providing better performance and extended range for multiple devices. With four Gigabit Ethernet ports, it supports fast wired connections, ideal for devices that require stable and high-speed access. The modem-router combo supports both IPv4 and IPv6, ensuring future-proof compatibility with evolving internet standards. Energy-efficient Ethernet technology helps reduce power consumption, and customizable Wi-Fi settings provide options for guest access. These features work together to create a secure, flexible, and efficient network environment.

Best For

The ARRIS SURFboard SBG6580 is perfect for small to medium-sized homes with moderate internet usage. It’s especially ideal for users looking to replace their ISP-provided modem with a higher-performance option. Subscribers to Xfinity, Cox, or Spectrum who require speeds up to 100 Mbps will find this device a reliable choice. Additionally, the router’s combination of strong Wi-Fi and wired connection capabilities makes it an excellent fit for families or individuals who need consistent internet for activities like browsing, streaming, or light gaming.

User Feedback

User reviews highlight the easy setup and the strong signal strength provided by this dual-band Wi-Fi router. Many customers praise its stable performance for streaming and gaming, offering a smooth experience for multiple devices. However, some users report occasional connectivity issues, particularly with certain ISPs, which can cause frustration. A few also mention that the 5GHz range may not be sufficient for larger homes, leaving some areas with weaker signal. Despite these minor issues, most feedback is positive, with users appreciating the combination of performance and value it provides.

#Modem Router Combos
#Networking Products
#Computers & Accessories
#Electronics

Pros

  • Easy to set up, making it a great choice for users who want a quick installation process.
  • Compact design allows for easy placement in small spaces without sacrificing performance.
  • Dual-band Wi-Fi (2.4GHz and 5GHz) ensures better range and performance for various devices.
  • 4 Gigabit Ethernet ports provide fast, reliable wired connections for devices like desktops and gaming consoles.
  • Energy-efficient Ethernet technology helps reduce overall power consumption.
  • Supports both IPv4 and IPv6, offering future-proof compatibility for new network technologies.

Cons

  • Some users report occasional connectivity issues with certain ISPs, requiring troubleshooting.
  • 5GHz range may not be sufficient for larger homes or multi-floor setups.
  • Lacks advanced customization options for users looking for fine-tuned network control.
  • Not ideal for heavy internet users or those needing speeds above 343 Mbps.
  • Limited to Xfinity, Cox, and Spectrum, so it may not be compatible with all ISPs.
  • Some buyers mention occasional interference that affects Wi-Fi performance in busy environments.

Ratings

The ARRIS SURFboard SBG6580 Cable Modem/ Wi-Fi Router has received a mix of praise and criticism across multiple review platforms worldwide. After analyzing verified user feedback from diverse languages and regions, we filtered out spam, bot-driven, and exaggerated reviews to ensure the results reflect genuine experiences. Both the device’s strengths and pain points have been considered in the scores, giving prospective buyers a balanced overview of what to expect from this modem-router combo.

Performance (Speed and Connectivity)
85%
Many users are pleased with the stable speeds and consistent performance this modem-router combo provides for everyday tasks like streaming, browsing, and gaming. The download speeds of up to 343 Mbps and upload speeds of 131 Mbps work well for moderate home internet usage, with minimal buffering during HD streaming.
A few reviewers noted occasional connectivity drops, especially when multiple devices are connected. While the performance is generally solid, users in larger homes or those with higher-speed internet plans may find the speeds insufficient for heavy-duty use, like large file downloads or gaming in 4K.
Setup and Installation
92%
One of the standout features of this modem-router combo is its easy setup process. Many users report that it was quick and straightforward to get it up and running, often requiring just a few minutes to connect and configure. The retail packaging includes clear instructions, making it user-friendly even for beginners.
While most users have a seamless setup experience, a small number of customers reported occasional issues with initial ISP activation. Some found the online setup guides not as helpful when troubleshooting specific ISP configurations, leading to frustration for a few users.
Wi-Fi Range and Signal Strength
78%
22%
Users generally appreciate the dual-band Wi-Fi capabilities, which help ensure a stable connection for both 2.4GHz and 5GHz devices. For medium-sized homes, the Wi-Fi range is adequate for most devices, providing a reliable signal for streaming, browsing, and light gaming.
In larger homes or multi-floor setups, some users experience weaker signal strength, particularly with the 5GHz band. Despite dual-band capabilities, the 5GHz network can struggle with range, leading to intermittent drops or slower speeds at the edges of the coverage area.
Ethernet Port Performance
88%
The four Gigabit Ethernet ports are a major plus for those who prefer wired connections. Users report fast and stable internet speeds when using these ports for tasks like gaming or working from home. This feature is especially useful for devices that require high-speed, uninterrupted connections.
Some users have mentioned that the Ethernet ports are not always as responsive with older or budget devices. While the ports work well for most modern setups, occasional issues with network speed have been noted when connecting legacy hardware.
ISP Compatibility
90%
The ARRIS modem-router combo works seamlessly with major ISPs like Xfinity, Cox, and Spectrum, which is a major selling point. Many users have had no issues with activation and find it to be a reliable solution for replacing ISP-provided equipment, ensuring faster speeds and better performance.
While the device works well with most ISPs, a few users have reported minor compatibility hiccups, particularly with specific configurations from smaller or regional ISPs. In some cases, advanced settings required additional troubleshooting or contacting customer support for configuration assistance.
Build Quality
80%
20%
The compact design of this modem-router combo is appreciated for its ability to fit into tight spaces. The build feels sturdy and well-constructed, with a design that minimizes the clutter often associated with larger devices. This makes it ideal for home office or entertainment center setups.
A few users have noted that while the build quality is decent, the plastic casing feels somewhat lightweight compared to other high-end models. Over time, some have mentioned concerns about long-term durability, especially if the device is frequently handled or moved.
Energy Efficiency
87%
This device’s energy-efficient technology stands out as a positive feature for eco-conscious users. Several buyers noted that it consumes less power than comparable models, contributing to lower electricity bills over time without sacrificing performance.
While energy efficiency is generally appreciated, a few users have reported that the modem-router still consumes more power than anticipated, especially when using multiple devices at once. Some customers expected even lower power consumption during idle periods.
Wi-Fi Customization and Security
84%
The ability to customize Wi-Fi settings, including guest access, is a valuable feature for families and households with multiple users. Users report feeling secure with the options to set up WPA2 encryption, and the straightforward interface makes managing security settings easy for non-technical users.
A few users mentioned that the customization options could be more robust, particularly when it comes to advanced features like quality of service (QoS) or port forwarding. Some would prefer more granular control over security settings to optimize performance across different devices.
Value for Money
91%
For many buyers, the price of this device is seen as an excellent value considering its feature set. It combines both modem and router capabilities, saving users from having to purchase two separate devices. Additionally, the performance and ease of use justify the cost, making it a solid investment for most home networks.
Although many find the value strong, a few buyers felt the price was still a bit high compared to basic modem-router combos that offer similar features. Some were hoping for faster speeds or a more robust 5GHz range at this price point.
Firmware and Software Updates
75%
25%
While the firmware updates are generally straightforward to apply, users appreciate that the device is future-proof with support for both IPv4 and IPv6. This makes it a good option for those who want to ensure compatibility with evolving network standards.
Some users have expressed frustration with the infrequency of firmware updates, noting that certain software bugs or performance issues took longer to resolve. Additionally, the lack of automatic updates can sometimes lead to missed patches or minor security concerns.
Customer Support
70%
30%
When users have contacted customer support, many have found the response times decent and helpful. The support team generally offers clear troubleshooting steps to resolve common installation or performance issues.
Unfortunately, not all users had a positive experience with customer support. Several reviews point out long wait times and less-than-ideal solutions to more complex problems, leading to frustration for those seeking timely assistance.
Long-Term Durability
82%
18%
For the majority of users, the device holds up well over time, maintaining strong internet speeds and connectivity. The combination of solid build quality and energy efficiency makes it a reliable long-term investment for most home networks.
A few users report issues cropping up after several months of use, including occasional drops in performance or failure to maintain consistent speeds. While not common, this issue has led to concerns about the device’s ability to perform well over its lifespan.

Suitable for:

The ARRIS SURFboard SBG6580 Cable Modem/ Wi-Fi Router is ideal for small to medium-sized homes with moderate internet usage. It’s a great option for families or individuals who require reliable Wi-Fi and wired connections for activities such as streaming, browsing, or light gaming. This device works well for Xfinity, Cox, and Spectrum subscribers who don’t need speeds exceeding 100 Mbps. The easy setup process and compact design also make it a good choice for renters or users looking to replace their ISP-provided modem with a more powerful, cost-effective alternative without the complexity of advanced configurations.

Not suitable for:

This modem-router combo may not be the best fit for larger homes or users with high-speed internet plans requiring speeds above 343 Mbps. Those who need extensive 5GHz range or expect robust performance in multi-floor homes may find this device lacking. Additionally, advanced users seeking deeper Wi-Fi customization or high-performance options for tasks like large file downloads or 4K gaming might find the 5GHz range and general throughput insufficient. It’s also not ideal for users with regional ISPs, as there are occasional reports of compatibility issues requiring additional troubleshooting.

Specifications

  • Modem Type: This device is a cable modem, designed to connect to broadband internet services over coaxial cable.
  • Wi-Fi Standard: Supports dual-band Wi-Fi (2.4GHz and 5GHz), offering flexibility for a range of devices and environments.
  • DOCSIS Compatibility: Supports DOCSIS 3.0 technology, providing high-speed internet access with reliable performance.
  • Max Download Speed: Capable of download speeds up to 343 Mbps, ideal for high-definition streaming and general browsing.
  • Max Upload Speed: Supports upload speeds up to 131 Mbps, suitable for video conferencing, file uploads, and gaming.
  • Ethernet Ports: Equipped with 4 Gigabit Ethernet ports, allowing multiple wired devices to connect at high speeds.
  • ISP Compatibility: Compatible with major ISPs such as Xfinity, Cox, and Spectrum, providing flexibility for different internet plans.
  • IPv4/IPv6 Support: Supports both IPv4 and IPv6, ensuring future-proof compatibility with modern internet protocols.
  • Wi-Fi Security: Offers WPA2 encryption for secure wireless connections and supports customizable security settings, including guest access.
  • Energy Efficiency: Features energy-efficient Ethernet technology, reducing power consumption while maintaining reliable performance.
  • Dimensions: The device measures 7.8 x 5.4 x 2.0 inches, compact enough for easy placement in home or office environments.
  • Weight: Weighs 1.0 lb, making it lightweight and easy to move or position as needed.
  • Retail Packaging: Comes with retail packaging, which includes all necessary cables and setup instructions for a quick installation.
  • Wi-Fi Performance: Dual-band Wi-Fi provides enhanced performance and range, particularly beneficial in environments with multiple connected devices.
  • Setup Ease: Designed for easy setup, with minimal configuration required to get up and running quickly.
  • Form Factor: The compact, all-in-one design eliminates the need for separate modem and router devices, saving space.
  • Wi-Fi Range: The 5GHz band offers better speed over shorter distances, while the 2.4GHz band provides broader coverage.

FAQ

Setting up this device is simple. First, connect the coaxial cable to the modem, then plug it into a power outlet. Use the included Ethernet cable to connect to your computer or router. After that, follow the on-screen instructions to complete the setup, and you're good to go.

This device offers speeds up to 343 Mbps for downloads and 131 Mbps for uploads. These speeds are ideal for moderate internet use, such as streaming, gaming, and browsing. However, it may not be suitable for very high-speed plans above these limits.

The ARRIS SURFboard SBG6580 is compatible with major ISPs like Xfinity, Cox, and Spectrum. It's important to check your specific service plan to ensure compatibility, especially if you're using an internet provider not listed.

To get the best performance, ensure that your device is connected to the 5GHz band for faster speeds and less interference, especially in areas with many networks. Placing the modem-router combo in a central location and away from obstructions can also help improve signal strength.

Yes, this device is well-suited for streaming and gaming due to its reliable performance and dual-band Wi-Fi. It provides fast speeds and strong signal strength, making it a good choice for high-bandwidth activities like HD video streaming and online gaming.

You can connect a wide variety of devices to this modem-router combo, including laptops, smartphones, smart TVs, and game consoles. It has both wireless (Wi-Fi) and wired (Gigabit Ethernet) connectivity, allowing flexibility depending on your needs.

Yes, the ARRIS SURFboard SBG6580 supports both IPv4 and IPv6. This ensures future-proof compatibility as more internet services transition to IPv6 for improved performance and addressing.

This device offers secure Wi-Fi settings with WPA2 encryption, ensuring that your network is protected from unauthorized access. You can also customize security settings, such as creating a guest network for visitors, to further enhance privacy.

If you experience connectivity issues, try resetting the modem-router combo by unplugging it for 10 seconds and then reconnecting it. Additionally, ensure your firmware is up-to-date, and check if your ISP requires specific settings for optimal performance.

While this device works well for small to medium-sized homes, larger homes or multiple users may experience issues with the 5GHz Wi-Fi range. For larger spaces or heavy internet usage, you may need additional equipment like Wi-Fi extenders or a mesh system to boost coverage.