ARRIS G36 SURFboard DOCSIS 3.1 Cable Modem Router Combo

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87%
92%
Performance for High-Speed Internet
89%
Wi-Fi Coverage and Speed
85%
Ease of Setup
88%
Gaming and Streaming Experience
90%
Compatibility with ISPs
91%
Reliability and Stability
94%
Cost Savings (Modem Rental Fees)
82%
Build Quality
83%
Security Features
78%
Customer Support
80%
Firmware/Software Updates
92%
Value for Money
More

Overview

The ARRIS G36 SURFboard DOCSIS 3.1 Cable Modem Router Combo is designed to provide robust performance for modern internet needs. This device supports multi-gigabit speeds, making it perfect for high-speed plans, and utilizes the latest Wi-Fi 6 technology to improve coverage and deliver faster wireless speeds. It’s compatible with a wide range of ISPs, including Xfinity, Spectrum, and Cox, ensuring a seamless connection for many households. As a modem-router combo, it simplifies setup by combining both functions into one device, saving space and reducing clutter.

Features & Benefits

The DOCSIS 3.1 technology in this modem router ensures that you get the fastest speeds available, offering up to 1.2 Gbps for internet-intensive tasks like gaming and streaming. With Wi-Fi 6, you can experience a more reliable connection with less interference and broader coverage throughout your home. Owning the device also eliminates the need for monthly modem rental fees, saving you up to $168 a year. This device is particularly suitable for users who demand reliable performance for gaming, streaming, and business applications, making it a versatile choice for various needs.

Best For

This ARRIS modem router is ideal for users with high-speed internet plans of up to 1.2 Gbps who want the best possible performance. It's perfect for gamers and streamers who need a stable, fast connection with minimal lag. Additionally, it's a great option for small businesses or home offices that require dependable networking for daily operations. Those looking to save on ISP modem rental fees will appreciate the long-term cost savings, making this a smart investment for many users.

User Feedback

Users generally appreciate the stable connection that the ARRIS G36 provides, particularly for activities like streaming and gaming. Many find the setup process to be straightforward, though a few have reported occasional troubleshooting needs, especially during initial configuration. A number of reviewers highlight its seamless compatibility with major ISPs like Xfinity and Cox, making it a solid choice for most users. However, some mention that while the modem performs well, it could benefit from more advanced customization options for tech-savvy users.

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Pros

  • Wi-Fi 6 support ensures faster speeds and better coverage, ideal for streaming and gaming.
  • The multi-gigabit speeds (up to 1.2 Gbps) make this modem router combo perfect for high-speed internet plans.
  • Eliminates monthly modem rental fees, potentially saving users up to $168 a year.
  • Compatibility with major ISPs like Xfinity, Spectrum, and Cox makes setup straightforward for most users.
  • Works well for both home and small business setups requiring reliable performance.
  • Easy initial setup, with users reporting a smooth process to get started quickly.

Cons

  • Some users report occasional issues with Wi-Fi coverage in larger homes or multi-story buildings.
  • The initial cost may be higher than renting a modem from the ISP, which could deter budget-conscious buyers.
  • While setup is generally easy, some users experience minor troubleshooting during the installation process.
  • This device may not be the best for users looking for ultra-portability or compact size.
  • Advanced users may find the lack of some premium features, like mesh networking, limiting for larger homes.
  • Not all users experience the same level of performance in terms of signal strength in remote areas.

Ratings

After analyzing verified user reviews across multiple platforms and languages, the scores for the ARRIS G36 SURFboard DOCSIS 3.1 Cable Modem Router Combo reflect a balanced view of both strengths and pain points. Spam, bot-generated, and off-topic reviews have been filtered out to ensure that only authentic feedback informed the results. Overall, this device receives strong marks for performance, reliability, and ease of use, with some areas noted for improvement based on user experiences worldwide.

Performance for High-Speed Internet
92%
Many users are impressed with the modem’s ability to handle high-speed internet plans, especially those reaching up to 1.2 Gbps. This device maintains stable performance even during heavy use, such as streaming or gaming, making it an excellent choice for high-demand households and small businesses.
A few users have mentioned that while the device offers great speeds, it sometimes struggles with maintaining maximum throughput over longer distances. Some also report occasional connectivity issues, particularly in larger homes or with multiple devices connected simultaneously.
Wi-Fi Coverage and Speed
89%
With Wi-Fi 6 technology, this modem router combo offers impressive wireless speeds and enhanced coverage. Many users find that their connection is more stable and faster compared to previous routers, making it ideal for large households or office setups with multiple devices.
Some buyers noted that while Wi-Fi 6 provides good coverage, it may not be as strong as expected in very large or multi-floor homes. A few users also reported that the performance could be inconsistent depending on the router placement.
Ease of Setup
85%
Setting up this modem router combo is generally straightforward. Several users praised the clear instructions and quick installation process, with many getting it up and running in under 30 minutes. Its compatibility with major ISPs like Xfinity and Spectrum adds to the ease of setup.
While setup is typically easy, some users reported occasional issues with syncing the modem to their ISP. There were also a few complaints about the initial configuration not being as intuitive for those who aren't tech-savvy.
Gaming and Streaming Experience
88%
Users who game or stream on a regular basis find this modem router combo to be a solid choice. The fast speeds and stable connection ensure smooth, lag-free gaming sessions and uninterrupted streaming, even in multi-user environments. Many reviewers appreciated the boost to their overall internet experience.
However, a small number of gamers reported occasional lag spikes during peak internet usage times. While most users enjoy smooth gameplay, some mentioned that certain online games may still experience minor latency issues during heavy network traffic.
Compatibility with ISPs
90%
This device works seamlessly with major ISPs like Xfinity, Spectrum, and Cox, making it a versatile choice for most users. Many users mentioned that they had no issues with compatibility and that the device delivered reliable performance with their existing internet plans.
On the downside, some users have pointed out that while it works well with major ISPs, it may not be as compatible with lesser-known or regional providers. A few customers faced difficulties with activation on certain ISPs, requiring additional troubleshooting.
Reliability and Stability
91%
Users frequently highlight the stability and reliability of this modem router combo. Many reports indicate that the connection remains solid for extended periods, even with heavy internet usage, such as online gaming or 4K streaming. The device is seen as a dependable solution for everyday use.
There are some isolated reports of the device occasionally losing connection during firmware updates or after long periods of use. While these issues are rare, a few users have expressed concerns about the device needing a reboot after extended uptime.
Cost Savings (Modem Rental Fees)
94%
One of the standout advantages of this modem router combo is the ability to save on rental fees from ISPs. Many users appreciate the upfront investment, as it allows them to avoid paying up to $168 annually in modem rental fees, providing significant long-term savings.
A few users found the initial purchase cost to be a bit higher than expected, though they ultimately felt the savings on rental fees justified the expense. Some mentioned that the device’s cost could be a deterrent for budget-conscious buyers upfront.
Build Quality
82%
18%
The build quality of this modem router combo is generally solid, with a sleek, modern design. Users report that it feels sturdy and durable, and the compact size makes it easy to fit into most setups without taking up much space.
However, some users expressed concerns about the plastic construction, with a few mentioning that it feels a bit cheap compared to other higher-end models. There were also a few complaints about the device overheating after prolonged use.
Security Features
83%
The enhanced security provided by DOCSIS 3.1 is a notable plus. Many users appreciate the peace of mind that comes with the improved encryption and security features, which help protect their network and personal data from potential threats.
Despite the improved security, a small number of users reported issues with the device’s security settings, such as difficulty in configuring advanced security options or the occasional need to reset settings for optimal performance.
Customer Support
78%
22%
When users do need assistance, customer support is generally responsive and helpful. Some reviewers appreciated the timely responses and the useful troubleshooting steps provided during technical issues.
On the flip side, others mentioned that the support team sometimes struggles to provide clear solutions. There were occasional complaints about delays in response time or the need for multiple follow-ups to resolve more complex issues.
Firmware/Software Updates
80%
20%
The modem router combo comes with regular firmware updates, which many users feel help improve its performance and add new features. These updates are relatively easy to install, ensuring that the device stays up-to-date with the latest security patches and improvements.
However, some users have encountered issues with firmware updates causing temporary connectivity problems. A few mentioned that certain updates led to slower speeds or other minor glitches, requiring a manual reset to resolve the issues.
Value for Money
92%
This modem router combo offers excellent value for its price, especially given the savings on rental fees and the solid performance. Many buyers feel that the device is a great long-term investment for both home and small business use, offering a good balance between performance and cost.
Though most users find the value to be strong, some feel the upfront cost may be a bit high for those on a budget. A few mentioned that they would have preferred a lower price, especially considering the additional costs of accessories and setup in some cases.

Suitable for:

The ARRIS G36 SURFboard DOCSIS 3.1 Cable Modem Router Combo is ideal for users with high-speed internet plans who demand consistent and reliable performance. Gamers and streamers will benefit from its fast speeds and stable connection, allowing for uninterrupted sessions even during peak usage. Home and small business users seeking to cut down on ISP modem rental fees will find this device a valuable investment, potentially saving up to $168 per year. Its compatibility with major ISPs like Xfinity, Spectrum, and Cox makes it a versatile choice for a variety of households and offices.

Not suitable for:

This device may not be the best option for users with larger homes or those requiring extensive Wi-Fi coverage. While Wi-Fi 6 improves performance, some users report that the signal strength can be inconsistent in multi-floor homes or larger areas, requiring additional equipment like a range extender. Additionally, people on a tight budget might find the upfront cost of the ARRIS G36 higher than some alternatives, especially when considering its higher initial investment compared to rental fees for basic modems. Those seeking the most budget-friendly option may prefer simpler, less expensive devices.

Specifications

  • Modem Type: Cable modem router combo, integrating both modem and Wi-Fi router functions.
  • Technology: Supports DOCSIS 3.1, offering faster speeds and improved security over previous standards.
  • Wi-Fi Standard: Wi-Fi 6 (802.11ax) for faster wireless speeds, better coverage, and greater capacity.
  • Max Speed: Supports speeds up to 1.2 Gbps, ideal for high-speed internet plans and heavy usage.
  • Frequency Bands: Dual-band support (2.4 GHz and 5 GHz) for flexible, high-speed wireless connections.
  • Ethernet Ports: Includes 2 Gigabit Ethernet ports for wired connections to compatible devices.
  • ISP Compatibility: Compatible with major ISPs such as Xfinity, Spectrum, and Cox, making it easy to switch or set up.
  • Security Features: Enhanced security via DOCSIS 3.1 technology, providing better protection against external threats.
  • Usage Scenarios: Designed for gaming, streaming, and business use, offering reliable performance for demanding tasks.
  • Rental Savings: Helps save up to $168 per year by eliminating modem rental fees from ISPs.
  • Color: Black finish that fits easily with most home or office setups.
  • Included Components: Comes with a power supply, quick start guide, and warranty card for easy setup and support.
  • Wi-Fi Coverage: Improved coverage and faster speeds, making it suitable for medium to large homes.
  • Form Factor: Compact design for easy placement and minimal impact on home or office decor.
  • Device Management: Supports easy management via web-based interface or mobile app for configuration and troubleshooting.
  • Power Supply: Powered via an included external adapter, offering reliable power for consistent performance.
  • Warranty: Comes with a limited warranty for peace of mind and product protection.
  • Setup Ease: Setup is generally straightforward, with some users reporting easy installation via the provided guide.
  • Performance: Offers fast, stable internet performance, praised by users for gaming, streaming, and other high-demand activities.

FAQ

The ARRIS G36 is a modem-router combo that integrates DOCSIS 3.1 technology for high-speed internet access, supporting multi-gigabit speeds and Wi-Fi 6 for improved performance and coverage. It's designed for users with fast internet plans and compatible with major ISPs like Xfinity, Spectrum, and Cox.

Setting up this modem router is relatively straightforward. Simply connect the device to your cable service and plug in the power supply. Follow the quick start guide to complete the setup and ensure it's compatible with your ISP. You can also use the included Ethernet ports to connect wired devices.

Yes, the ARRIS G36 is fully compatible with major ISPs like Xfinity, Spectrum, and Cox. It supports DOCSIS 3.1, which ensures fast and reliable performance with these providers.

DOCSIS 3.1 is the latest cable broadband technology that allows for faster internet speeds and greater efficiency. It supports multi-gigabit speeds, enhanced security, and better overall performance compared to older DOCSIS versions, making it ideal for high-speed internet plans.

Wi-Fi 6 offers several advantages, including faster wireless speeds, increased bandwidth, and better coverage, especially in crowded environments. It can handle more connected devices simultaneously, making it perfect for streaming, gaming, and other high-demand uses.

Yes, this device is designed for gaming, streaming, and other high-bandwidth activities. Its multi-gigabit speeds and Wi-Fi 6 technology ensure a fast, stable connection, which is essential for lag-free gaming or buffering-free video streaming.

Yes, by owning the ARRIS G36 modem router, you can eliminate the monthly rental fees charged by ISPs. This can save you up to $168 annually, making it a cost-effective choice for long-term internet use.

The ARRIS G36 supports speeds up to 1.2 Gbps, which is ideal for users with high-speed internet plans. This makes it suitable for activities such as HD video streaming, online gaming, and heavy internet usage.

Some users report occasional troubleshooting during setup or issues with Wi-Fi coverage in large homes or multi-story buildings. While most setups are straightforward, signal strength may vary depending on your home’s layout.

Yes, the ARRIS G36 is a good option for small businesses requiring reliable, high-performance internet. With its fast speeds and stable connection, it can support multiple devices and heavy internet usage in a small business environment.