ARRIS SB6190 Cable Modem

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85%
89%
Performance
94%
Setup and Installation
90%
Reliability and Stability
92%
Compatibility with ISPs
88%
Internet Speed Support
85%
Build Quality
45%
Lack of Wi-Fi Functionality
80%
Customer Support
91%
Value for Money
87%
Gaming and Streaming Performance
89%
Long-term Reliability
93%
Ease of Use
More

Overview

The ARRIS SB6190 Cable Modem offers a reliable, high-speed internet connection with speeds of up to 800 Mbps. This DOCSIS 3.0 technology modem is designed for use with major cable ISPs like Xfinity, Cox, and Spectrum. It's a great choice for those looking to improve their home network's stability and performance. However, it does not feature built-in Wi-Fi, so users will need a separate router to create a wireless network. This gigabit ethernet port modem is perfect for wired connections, ensuring optimal speeds for activities like streaming and gaming.

Features & Benefits

The ARRIS SB6190 is equipped with 32x8 channel bonding, which provides increased speed and reliability by improving data transfer rates. With a maximum supported speed of 800 Mbps, it’s ideal for users who stream HD content or game online. This modem is also compatible with Xfinity, Cox, and Spectrum, making it an easy plug-and-play option for most households. Setup is quick and simple, with no extra software required, and its gigabit ethernet port ensures a steady, fast wired connection for uninterrupted browsing or gaming sessions.

Best For

This cable modem is best suited for users with a cable internet plan who require a reliable, high-speed modem to handle demanding tasks. Gamers and streamers will appreciate its consistent performance and high-speed support, which is crucial for low-latency gaming and buffer-free video streaming. The ARRIS SB6190 is also a great choice for those who already have a Wi-Fi router and simply need to upgrade their modem for better internet speeds and overall stability, without the hassle of replacing other equipment.

User Feedback

User feedback for the ARRIS SB6190 is generally positive, with many appreciating its easy installation and stable long-term performance. Many users report seamless compatibility with their ISPs, providing a reliable connection that doesn't drop unexpectedly. However, a few users have noted that the lack of built-in Wi-Fi functionality can be a downside, as it requires a separate router. Still, for those looking for a high-quality, dedicated modem, this model receives strong marks for its performance and value for money.

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Pros

  • This cable modem is ideal for users with high-speed internet plans, offering a maximum speed of 800 Mbps.
  • Installation is quick and easy, with no need for additional software or complex setup procedures.
  • It is highly compatible with major ISPs like Xfinity, Cox, and Spectrum, reducing the risk of compatibility issues.
  • The modem's 32x8 channel bonding enhances speed and reliability, especially for high-demand activities like gaming and streaming.
  • Gamers and streamers benefit from its stable performance, ensuring smooth, uninterrupted connections during live sessions.
  • With its gigabit Ethernet port, this device offers fast, stable wired connections for seamless internet usage.

Cons

  • The lack of built-in Wi-Fi means users need to purchase a separate router, adding extra cost and setup time.
  • Some users report that it does not support the very highest speeds required for ultra-high-speed internet plans.
  • The modem's design could be bulkier than some competing models, taking up more space in smaller setups.
  • This device may not be the best choice for users with non-major ISPs, as compatibility can be an issue.
  • A few customers have mentioned occasional connection drops or latency issues when multiple devices are connected.
  • It is not suitable for those looking for an all-in-one modem-router solution, as it only provides the modem functionality.

Ratings

After analyzing verified user reviews across multiple platforms and languages, we've generated these scores for the ARRIS SB6190 Cable Modem. Authentic feedback, excluding spam, bot, or incentivized reviews, highlights both the strengths and pain points of this device. The scores reflect genuine experiences from real users worldwide, offering a balanced perspective on its performance, setup, and value.

Performance
89%
Many users have praised the reliable and fast internet performance provided by this modem, especially for tasks like streaming and gaming. The 800 Mbps speed ensures smooth browsing even with multiple devices connected, making it a strong performer for high-demand households.
Some users have noted that while the speeds are great for many applications, it might not be fast enough for extreme, high-bandwidth activities like 4K video streaming on multiple devices or large file downloads, leading to occasional buffering or slowdowns.
Setup and Installation
94%
The ease of setup is frequently highlighted by users, with many finding it simple to install and get started without needing additional software or a technical background. The straightforward instructions and plug-and-play functionality make it ideal for both tech-savvy and less-experienced users.
A few users mentioned that while the setup is generally easy, some steps can be confusing for those not familiar with modems, particularly with manually activating the service with their ISP. This has led to minor frustration for a small subset of buyers.
Reliability and Stability
90%
This modem is widely recognized for its consistent performance and long-term reliability. Many buyers report stable connections even after several months of use, making it a solid choice for users who rely on their internet for daily activities like work or entertainment.
A handful of customers pointed out that, while stable in general, there were occasional connection drops or slower speeds in certain areas of their home, particularly when used over extended periods. Some also mentioned that rebooting the modem was occasionally required.
Compatibility with ISPs
92%
This cable modem is compatible with a wide range of ISPs, including major providers like Xfinity, Cox, and Spectrum, which makes it a versatile choice for users looking to upgrade their modem. Most users report a smooth, hassle-free connection after installation, with no issues on the compatibility front.
While the compatibility with top ISPs is a big plus, some users with less common or regional ISPs have reported that the modem didn't work out of the box. They needed to contact customer service for assistance, which added some time to the setup process.
Internet Speed Support
88%
With support for speeds up to 800 Mbps, this modem can handle high-speed internet plans, offering solid performance for most common internet activities, including HD streaming and light gaming. Users are happy with the speeds provided by the device in normal usage scenarios.
For those with gigabit-speed plans or users who need consistent ultra-fast speeds for activities like large file uploads or professional-grade gaming, this modem may fall short. Some buyers noted that they didn't get the full potential from their higher-speed plans, affecting their overall satisfaction.
Build Quality
85%
The ARRIS SB6190 is generally considered to be well-built with a sturdy plastic casing that can withstand regular handling. It’s compact enough to fit into tight spaces and has a solid feel, making it an attractive option for users who want a simple yet durable device.
However, some users reported that the build quality feels a bit basic compared to more premium modems. While it doesn't seem prone to damage, a few users noted that the plastic design lacks the refined feel of higher-end models, which can be a turn-off for some buyers.
Lack of Wi-Fi Functionality
45%
55%
For users who already have a reliable Wi-Fi router, the lack of Wi-Fi functionality is a non-issue. This can actually be a benefit for those who prefer to manage their Wi-Fi separately, as it keeps the network configuration more flexible and less cluttered.
Many buyers were disappointed by the absence of built-in Wi-Fi, especially since other modems in this price range offer it. Users had to purchase a separate router, which added to the overall setup cost and inconvenience, leading to a lower rating for those looking for an all-in-one solution.
Customer Support
80%
20%
The customer support experience for this device is generally considered to be helpful. Users reported that their issues were resolved quickly, particularly when they needed assistance with setup or troubleshooting. The availability of online resources is also appreciated by many.
However, some customers expressed frustration with the wait times to reach support, and a few mentioned that the help they received was generic or insufficient. A small number of users were dissatisfied with the resolution process, leading to some delays in resolving issues.
Value for Money
91%
Given its solid performance and reliable connectivity, this modem offers excellent value for users who want a high-speed cable modem without breaking the bank. Many buyers felt that it struck a good balance between price and features, making it a cost-effective option.
Some buyers feel that the lack of Wi-Fi functionality and certain limitations in speed support make it less of a value compared to more expensive modems that come with additional features. For those looking for a top-tier modem with all-in-one functionality, this may not provide the best value.
Gaming and Streaming Performance
87%
This modem delivers solid performance for gaming and streaming, with stable connections and speeds that are more than enough for most recreational users. Many gamers and streamers reported smooth, uninterrupted gameplay and HD content streaming.
A few hardcore gamers or streamers mentioned that they experienced occasional lag or latency, particularly when the modem was used in high-demand environments. For those who need ultra-low latency or higher speeds for competitive gaming, this modem may not always be sufficient.
Long-term Reliability
89%
Users consistently report that this modem holds up well over time. It continues to perform reliably, providing consistent speeds and stable connections long after the initial setup, which is a key factor in its positive reviews.
Some users did encounter occasional issues with the modem after extended use, such as occasional slowdowns or minor connection drops. While not widespread, these issues led to some dissatisfaction for those who were expecting completely flawless long-term performance.
Ease of Use
93%
This device is often praised for its user-friendly design and straightforward interface. Even users without technical experience have found it easy to get up and running, which is a big plus for those seeking a hassle-free setup process.
However, a few users pointed out that while the modem itself is easy to use, the lack of a Wi-Fi feature might make it a bit less intuitive for some households, especially those with multiple devices that require wireless connections. These users wished for a more integrated solution.

Suitable for:

The ARRIS SB6190 Cable Modem is a great choice for users with cable internet plans that require a reliable, high-speed modem. It is particularly well-suited for households or small offices that need stable, fast connections for activities like streaming, gaming, or video conferencing. Gamers, streamers, and remote workers will especially benefit from the modem’s 800 Mbps speed support, ensuring smooth, uninterrupted performance even with multiple devices connected. Additionally, users who already own a separate Wi-Fi router and simply need a modem upgrade will find this device perfect for their needs. Its compatibility with major ISPs like Xfinity, Cox, and Spectrum makes it an ideal option for those looking to avoid complex setups or compatibility issues.

Not suitable for:

While this modem works well for many, it’s not the best option for users looking for an all-in-one modem-router solution. The lack of built-in Wi-Fi means users will need to purchase a separate router, which can be inconvenient and add to the overall cost. This device may also fall short for those with extremely high-speed internet plans or heavy usage, such as large file uploads or ultra-low latency gaming. For users with gigabit-speed plans or those in need of a modem that can handle the highest bandwidth demands, the ARRIS SB6190 might not deliver the full performance they expect. Additionally, users with non-major ISPs might experience compatibility issues, requiring more effort during setup.

Specifications

  • Modem Type: DOCSIS 3.0 cable modem, designed to deliver high-speed internet connectivity.
  • Max Speed: Supports internet speeds up to 800 Mbps for fast data transfer and stable connections.
  • Channel Bonding: 32x8 channel bonding provides improved speed and reliability by combining multiple channels for data transmission.
  • Ethernet Port: Equipped with a gigabit Ethernet port for fast and reliable wired internet connections.
  • Wi-Fi Functionality: This modem does not include built-in Wi-Fi functionality, requiring a separate Wi-Fi router.
  • ISP Compatibility: Compatible with most major cable ISPs, including Xfinity, Cox, and Spectrum.
  • Dimensions: Measures 6.4 x 2 x 8.7 inches, making it compact and easy to place in any setup.
  • Weight: Weighs 12 ounces, providing a lightweight form factor that’s easy to handle.
  • Setup Process: Simple setup with no additional software required for installation.
  • Power Supply: Includes a standard power adapter for consistent performance.
  • Compatibility with Devices: Works well with devices that require stable wired internet connections, such as PCs, gaming consoles, and smart TVs.
  • Max Users Supported: Can support multiple users connected via wired connections without noticeable speed degradation.
  • Firmware Updates: The modem can receive firmware updates via your ISP for enhanced performance and security.
  • Cable Connection: Uses a standard coaxial cable connection for linking to the cable internet service.
  • Gaming and Streaming: Designed for high-speed internet plans, making it ideal for streaming, online gaming, and video conferencing.
  • Service Life: Built for long-term use with durable internal components designed for continuous performance.
  • Customer Support: Offers customer support for troubleshooting and setup via the manufacturer's website and support channels.
  • Environmental Standards: Meets industry-standard environmental regulations for safe usage and disposal.

FAQ

The ARRIS SB6190 Cable Modem supports speeds of up to 800 Mbps, making it suitable for high-speed internet plans, including gaming, streaming, and video conferencing.

No, this cable modem does not include built-in Wi-Fi. You will need a separate Wi-Fi router to provide wireless internet access in your home or office.

Setting up this modem is quick and straightforward. It requires no additional software, and you can simply connect it to your cable line and router for a seamless connection.

The 32x8 channel bonding in this modem increases its ability to handle multiple data streams simultaneously, leading to improved speed, better reliability, and reduced latency, especially when multiple devices are connected.

The ARRIS SB6190 is compatible with most major cable ISPs, including Xfinity, Cox, and Spectrum. However, it’s important to check with your provider to ensure full compatibility with their services.

This modem comes with a gigabit Ethernet port, which provides fast and stable wired connections for devices such as PCs, gaming consoles, or smart TVs.

To get the best performance for gaming or streaming, you'll need a high-speed internet plan and a good quality router to connect to the ARRIS SB6190. The modem itself provides the high-speed connection, but the router will manage wireless devices.

If you're experiencing frequent connection drops, first ensure all cables are securely connected. Try restarting the modem or contacting your ISP to confirm there are no service outages. If problems persist, check if your router is compatible and working correctly.

While the ARRIS SB6190 supports speeds up to 800 Mbps, it may not be the best choice for ultra-high-speed plans above that threshold. For speeds greater than 800 Mbps, you might need a DOCSIS 3.1 modem for optimal performance.

The ARRIS SB6190 is not an all-in-one modem-router device. If you need both, you’ll need to purchase a separate router to pair with this modem. It is best for users who already have a router or are planning to upgrade just the modem.