Overview

The ARRIS S33 Cable Modem is a high-performance device designed to deliver fast and reliable internet connectivity. This modem supports the latest DOCSIS 3.1 technology, providing up to 2.5 Gbps speeds for users who demand superior performance for activities like streaming and gaming. Compatible with major ISPs such as Xfinity, Spectrum, and Cox, this modem offers great flexibility. However, it does not come with built-in WiFi, meaning users will need to pair it with an external router to complete their home network setup. Despite this, its advanced technology and fast speeds make it a solid choice for power users.

Features & Benefits

This cable modem stands out with its 2.5 Gbps speed, ensuring smooth and uninterrupted streaming, gaming, and browsing. It features two Gigabit Ethernet ports, allowing multiple devices to connect simultaneously without sacrificing speed. The ARRIS S33 uses the latest DOCSIS 3.1 technology, which reduces latency and increases overall reliability compared to older models. One of the key benefits is the cost-saving potential; by owning this modem, users can avoid ISP rental fees, which can add up to $168 annually. Overall, it combines cutting-edge tech with practical cost-saving benefits.

Best For

The ARRIS S33 is ideal for high-speed internet users who require a stable and reliable connection for demanding tasks like gaming and HD streaming. It's also perfect for those who want to save on rental fees by owning their modem rather than paying monthly charges to their ISP. Additionally, households with multiple devices will benefit from its fast wired connections, ensuring everyone can enjoy a seamless internet experience. However, since it lacks built-in WiFi, users must pair it with a separate router for wireless access.

User Feedback

Users generally appreciate the ARRIS S33 for its fast setup and stable performance. Many have commented on how easy it is to get started, with no major technical knowledge required. Additionally, the savings from avoiding rental fees have been well-received by cost-conscious users. On the downside, some have expressed frustration over the lack of built-in WiFi, which requires purchasing a separate router. Despite this, most users find the modem to be a solid investment due to its impressive speed and reliability, especially for households with heavy internet usage.

Pros

  • This device delivers fast speeds of up to 2.5 Gbps, ideal for high-demand tasks like gaming and streaming.
  • Users appreciate the reliable performance, with few connectivity issues reported over long periods.
  • The modem helps save on monthly rental fees, making it a great investment for those tired of ISP charges.
  • Two Gigabit Ethernet ports allow for multiple wired devices, ensuring stable connections for various setups.
  • It is compatible with major ISPs like Xfinity, Spectrum, and Cox, making setup straightforward for many users.
  • Setup is easy and quick, with minimal configuration required for most users to get up and running.

Cons

  • The lack of built-in WiFi means an additional router is required for wireless connections, which could be inconvenient for some.
  • Some users have reported compatibility issues with smaller ISPs outside the major providers.
  • It may not be the best choice for users who prefer an all-in-one modem-router solution.
  • The relatively small size and simple design might not feel as robust or premium compared to other models.
  • There is no support for additional advanced features like voice support or mesh networking.
  • A few users noted occasional interruptions in service, particularly in areas with higher network congestion.

Ratings

The ARRIS S33 Cable Modem has received widespread praise across a variety of platforms, with feedback gathered from verified user reviews worldwide in multiple languages. RR-AI analyzed genuine, high-quality reviews, filtering out any spam, bot-driven, or incentivized feedback to present an accurate, balanced overview. The scores reflect both the strengths and pain points users have experienced, providing insights into its overall performance and real-world usage.

Speed & Performance
92%
Many users have praised the high-speed capabilities of this device, particularly for streaming and gaming. With speeds of up to 2.5 Gbps, it handles heavy internet traffic with ease, delivering smooth, lag-free experiences for users who rely on fast, uninterrupted connections.
A few users mentioned that while the speeds are impressive, they experienced some throttling during peak hours, especially in households with multiple devices. This could be an issue if you're expecting flawless performance in high-demand scenarios.
Value for Money
88%
Customers appreciate the cost savings from not having to pay ongoing rental fees to their ISPs. Over time, this can make the ARRIS S33 a great investment for anyone looking to own their own modem and avoid additional monthly charges for modem rentals.
Some buyers feel that while the initial price is reasonable, it might be a bit higher than other modems without similar advanced features. For those not needing the highest speeds, more affordable alternatives are available.
Ease of Setup
89%
Most users found the setup process to be quick and straightforward, with many appreciating the plug-and-play convenience. The instructions were clear, and within minutes, they were able to connect to their ISPs without any major issues.
A few users noted that while the setup was easy, troubleshooting connection issues with their specific ISPs took some additional time. Those new to modem installation may need to consult customer support for more detailed guidance.
ISP Compatibility
90%
The modem's broad compatibility with major ISPs like Xfinity, Spectrum, and Cox is a standout feature. This makes it a convenient choice for a wide range of users who are looking to upgrade their modems without worrying about compatibility issues.
Although it works well with many ISPs, some users in less common regions or with smaller providers found the modem to be incompatible or challenging to set up. This could be an issue for those outside the mainstream provider network.
Reliability
85%
Users have generally found the ARRIS S33 to be reliable, with minimal dropouts or connection issues. Once set up, it provides consistent internet speeds and handles peak usage periods quite well without significant performance degradation.
A small number of users experienced occasional dropouts, particularly after extended periods of use. While these instances seem to be rare, some reported having to reset the modem from time to time to restore connectivity.
Design & Build Quality
80%
20%
The design of this modem is compact and sleek, with a clean, white finish that easily fits into most home setups. It’s lightweight, so it doesn't take up much space and can be tucked out of sight if needed.
A few users felt the build quality could be sturdier, with some mentioning that it feels somewhat lightweight and flimsy. This could be a concern for those who prefer more solid, industrial designs for their tech products.
Connection Stability
87%
With its dual Gigabit Ethernet ports, this modem delivers stable wired connections that users rely on for multiple devices. Gamers, in particular, find the consistent connection stability ideal for online gaming without noticeable lag.
Some buyers mentioned that while wired connections are stable, WiFi compatibility remains a drawback since the modem doesn't have built-in WiFi. Users who require a full wireless solution will need to invest in a separate router.
WiFi Compatibility
60%
40%
While the lack of built-in WiFi may not be a dealbreaker for all, users who already have their own router or prefer wired connections appreciate the simplicity and focused performance of the modem.
The absence of built-in WiFi has been a significant point of dissatisfaction for many. Those expecting an all-in-one solution found themselves needing an additional router, adding complexity and extra costs to their setup.
Customer Support
75%
25%
When users reached out to customer support for troubleshooting or installation assistance, many reported receiving helpful responses and resolutions to their issues. Support channels are available via phone and online resources.
A few users expressed frustration with long wait times for customer service and the complexity of resolving issues related to ISP compatibility. Some felt that support could have been more responsive in urgent cases.
Long-term Value
82%
18%
For users who plan to use their modem for several years, the ARRIS S33 represents solid long-term value. With future-proof DOCSIS 3.1 support and fast speeds, it remains relevant as internet speeds and technology continue to evolve.
Some users feel the higher upfront cost might take longer to offset compared to other modems, especially if they don’t fully utilize the 2.5 Gbps speed. This could limit its value for users with more basic needs.
Size & Portability
78%
22%
The compact size of this modem makes it easy to place anywhere in your home or office setup. Its small footprint is appreciated by users with limited space or those who prefer a minimalist design for their tech gear.
A few users mentioned that the size, while compact, made it difficult to find an ideal position for optimal signal routing in some cases. For those with larger setups or more complex needs, this could be a factor to consider.
Energy Efficiency
83%
Several users have noted that this modem consumes minimal power while delivering strong performance, which helps in keeping electricity bills down without compromising internet speeds.
While energy-efficient, some buyers reported that this feature isn’t as noticeable in typical home settings. For users who are already mindful of energy consumption, this may not be a significant benefit.
Software & Firmware
74%
26%
The firmware updates are easy to install and generally improve the modem's performance over time. Users who have kept their device updated report that it functions well with no significant slowdowns.
However, a few users encountered issues with firmware updates failing to install correctly, which caused temporary connectivity problems. The need for manual intervention in these cases can be frustrating for less tech-savvy users.

Suitable for:

The ARRIS S33 Cable Modem is ideal for users who prioritize high-speed internet, particularly for gaming or streaming. With speeds of up to 2.5 Gbps and DOCSIS 3.1 technology, it ensures seamless performance for heavy internet traffic, making it an excellent choice for households with multiple devices. It's also a great option for those looking to save on modem rental fees from their ISPs. Users who require a stable, wired connection will find this modem reliable, especially for scenarios where uninterrupted internet is essential, such as in home offices or for online gaming. Additionally, those with compatible ISPs like Xfinity, Spectrum, and Cox will benefit from its ease of integration.

Not suitable for:

While the ARRIS S33 excels in high-speed performance, it's not the best fit for users seeking an all-in-one solution. The lack of built-in WiFi means you'll need an additional router for wireless connections, which may be inconvenient for those who prefer a simpler setup. Additionally, some users in less common regions or with smaller ISPs have reported compatibility issues. If you're looking for a modem with integrated WiFi or have more basic internet needs, this product may not offer the best value. It also may not be ideal for users who want to minimize the number of devices in their home network.

Specifications

  • Technology: Supports DOCSIS 3.1, the latest cable internet standard for faster speeds and improved security.
  • Max Speed: Provides a maximum download speed of 2.5 Gbps, ideal for high-speed internet tasks like gaming and 4K streaming.
  • Ethernet Ports: Equipped with two Gigabit Ethernet ports for connecting multiple wired devices.
  • Wi-Fi Support: Does not have built-in Wi-Fi, requiring a separate router for wireless networking.
  • ISP Compatibility: Compatible with major ISPs including Xfinity, Spectrum, and Cox for seamless service.
  • Dimensions: Measures 5.14 x 1.8 x 4.74 inches, offering a compact form factor.
  • Weight: Weighs 14.4 ounces, making it lightweight and easy to install.
  • Warranty: Comes with a one-year limited warranty for peace of mind.
  • Connectivity: Supports Ethernet connectivity only, providing stable, high-speed wired internet.
  • Security: Supports advanced security features, including encryption, for secure internet connections.
  • Compatibility with Routers: Works with most third-party routers to enable wired and wireless networking.
  • Power Supply: Operates on a standard 12V DC power adapter.
  • DOCSIS Backward Compatibility: Backward compatible with DOCSIS 3.0, ensuring support for older internet plans.
  • Network Management: Provides basic network management features, such as status indicators and system diagnostics.
  • Color: Available in a sleek white color that blends easily with most home setups.

FAQ

The ARRIS S33 Cable Modem is designed to provide high-speed internet connectivity, supporting DOCSIS 3.1 for faster speeds and enhanced security. It's ideal for gaming, streaming, and general internet use when paired with a compatible router.

The ARRIS S33 offers speeds of up to 2.5 Gbps, which is perfect for seamless 4K streaming, online gaming, and other high-bandwidth activities.

No, the ARRIS S33 does not have built-in Wi-Fi. You'll need to connect it to an external router to enable wireless internet access.

Yes, the ARRIS S33 is compatible with major ISPs like Xfinity, Spectrum, and Cox. Be sure to check with your specific provider to ensure full compatibility with their network.

Setting up the ARRIS S33 is easy. Simply connect the modem to your cable outlet, use the provided Ethernet cable to link it to a router, and then follow your ISP's activation process (usually via their website or a phone call).

Yes, the ARRIS S33 features two Gigabit Ethernet ports, allowing you to connect multiple wired devices for stable and fast internet connections simultaneously.

By using the ARRIS S33, you can eliminate monthly rental fees that typically cost $10-$15 per month, leading to significant savings over time (around $120-$180 annually).

Yes, many users have found the ARRIS S33 to be easy to set up. The process typically involves minimal configuration, and clear instructions are provided. However, you’ll still need to set up a router for Wi-Fi.

If the ARRIS S33 loses connection or stops working, first try restarting both the modem and your router. If the problem persists, check for service outages with your ISP or contact their customer support for troubleshooting.

Yes, the ARRIS S33 is highly recommended for high-speed users, especially for gaming or streaming, thanks to its 2.5 Gbps speed, low latency, and reliable performance in high-demand scenarios.