ARRIS SB6183 Cable Modem

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83%
88%
Performance
85%
Compatibility with ISPs
92%
Setup & Installation
91%
Value for Money
87%
Download Speeds
80%
Upload Speeds
84%
Build Quality
79%
Durability
68%
ISP Compatibility Issues
72%
Customer Support
74%
Firmware Updates
90%
Design & Size
More

Overview

The ARRIS SB6183 Cable Modem is designed for high-speed cable internet, offering a reliable solution for home or office use. With DOCSIS 3.0 technology, it supports faster speeds and more stable connections, ensuring smooth browsing and streaming. This cable modem is compatible with most major U.S. ISPs, including Xfinity and Cox. Users can expect high-quality performance without needing to rent a modem from their internet provider, making it an affordable and long-term solution for many.

Features & Benefits

This ARRIS modem utilizes DOCSIS 3.0 technology with 16 downstream and 4 upstream channels, delivering download speeds of up to 400 Mbps. It’s ideal for moderate to high-speed internet plans, supporting both IPv4 and IPv6 for seamless future-proof connectivity. The compact design makes it easy to set up and saves space, while eliminating the need for a monthly modem rental fee. With its simple plug-and-play installation, users can enjoy fast and reliable internet without hassle.

Best For

The SB6183 model is perfect for users with cable internet plans offering speeds up to 400 Mbps, who want a straightforward and effective modem. It's also a great choice for individuals looking to avoid modem rental fees from their ISP, as well as customers of ISPs like Xfinity, Cox, and Mediacom. If you need a stable and reliable internet connection for tasks such as gaming, streaming, or working from home, this modem offers a solid and cost-effective option.

User Feedback

Users consistently report a high level of satisfaction with the ARRIS SB6183 Cable Modem, especially for its easy setup and reliable performance. Many highlight its stable speeds and excellent connection reliability for daily tasks. However, some customers have mentioned occasional compatibility issues with specific ISPs, so it’s advisable to check with your provider before purchase. Despite this, the overall feedback remains positive, with many users appreciating the modem's affordability and its ability to eliminate rental fees.

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Pros

  • Easy setup process, with most users able to get it working within minutes.
  • Offers stable and consistent internet speeds for moderate to high-speed plans.
  • Compatible with popular ISPs like Xfinity, Cox, and Mediacom, making it versatile.
  • No monthly rental fees, saving users money in the long run.
  • Supports both IPv4 and IPv6, ensuring future-proof connectivity.
  • Compact and lightweight design, making it suitable for small spaces.

Cons

  • Some users experienced compatibility issues with certain ISPs, requiring verification before purchase.
  • The upload speed of 131 Mbps may not be fast enough for heavy file uploaders or streamers.
  • Lacks built-in Wi-Fi, meaning users must also purchase a router for wireless connectivity.
  • Not ideal for users with internet plans exceeding 400 Mbps, as it may limit speed performance.
  • Occasional reports of slower speeds than advertised under certain network conditions.
  • Its compact size might be a drawback for users needing a more robust or feature-rich modem.

Ratings

After analyzing verified user reviews from multiple platforms and languages worldwide, the ARRIS SB6183 Cable Modem has earned strong ratings based on authentic, high-quality feedback. This assessment reflects both the strengths and pain points users have experienced, with spam, bot, and incentivized reviews excluded. The scores are based on feedback from diverse sources, offering a well-rounded view of the product's performance, compatibility, and reliability across different ISPs and user environments.

Performance
88%
Many users praise the performance of this device, especially for high-speed cable plans. The DOCSIS 3.0 technology delivers fast, stable download speeds, making it suitable for most households. Users who upgraded from older modems noticed a significant improvement in performance, especially when streaming and gaming.
However, a few customers found the maximum upload speeds of 131 Mbps to be limiting for high-demand use cases like video conferencing or large file uploads. Some users expected faster speeds given the device's DOCSIS 3.0 technology but were disappointed with its performance under heavy usage conditions.
Compatibility with ISPs
85%
This modem works well with major U.S. ISPs, including Xfinity, Cox, and Mediacom. Many users reported smooth setup and immediate connection to their network, with no significant compatibility issues. It’s a good choice for those who want reliable service with a variety of internet providers.
Despite the wide compatibility, some users encountered issues with specific ISPs, especially with setups involving unusual configurations or older service plans. It's recommended to verify compatibility with your provider to avoid potential setup headaches.
Setup & Installation
92%
Setup for this cable modem is quick and straightforward, earning high marks from users. Many noted that it took just a few minutes to get up and running. The device’s plug-and-play design makes it ideal for users who want to avoid the hassle of complex installation processes.
A small number of users experienced difficulty with initial activation, requiring additional troubleshooting. Some reported needing assistance from their ISP to get the device properly configured, especially for non-standard installations.
Value for Money
91%
Buyers are generally satisfied with the value this device offers for its price. The modem is a solid choice for users looking to save on monthly rental fees, offering strong performance and compatibility with major ISPs at a competitive price point. Many mentioned that it pays for itself in just a few months by eliminating rental costs.
A few buyers mentioned that while the device performs well, it might not justify the price for those with lower-speed internet plans. For users with less demanding needs, cheaper options could provide similar functionality without the higher upfront cost.
Download Speeds
87%
Most users are happy with the download speeds, especially in moderate to high-speed plans. The modem reliably delivers speeds up to 400 Mbps, allowing for seamless streaming and online gaming. Many customers experienced faster and more consistent speeds compared to older modems.
A few users found the download speeds to be lower than expected, particularly during peak usage times. Some reported occasional slowdowns when multiple devices were connected, which may be a limitation for large households with high bandwidth demands.
Upload Speeds
80%
20%
For most standard internet use, the 131 Mbps upload speed meets users' needs, especially for tasks like browsing, video streaming, and light file uploads. The upload speed is stable and sufficient for everyday home users.
However, some users who frequently upload large files, work from home, or engage in video calls found the upload speed insufficient. Users who require faster uploads for their work or hobbies might need to consider a modem with higher upload capabilities.
Build Quality
84%
The build quality of the modem is solid, and it feels well-constructed. Many users appreciate the compact design, which doesn't take up much space and can be easily placed alongside other devices. It also runs quietly, which is a plus for home use.
A few users reported that the plastic casing feels a bit flimsy compared to other models. Some felt that the overall durability could be improved, especially if the device is handled frequently or moved around during setup or maintenance.
Durability
79%
21%
For most users, the modem works reliably over time without significant performance degradation. It stands up well to regular use and doesn’t overheat, making it suitable for long hours of operation in typical home settings.
However, some users have reported that after extended use, the modem may experience occasional connection drops or overheating issues. For users in warmer environments or those using the device for intensive activities, additional cooling may be needed.
ISP Compatibility Issues
68%
32%
When it works, this device integrates well with most ISPs, offering a seamless connection for users with supported plans. It can handle basic to moderate home internet needs efficiently, as long as your ISP supports DOCSIS 3.0 technology.
Some users experienced issues with specific ISPs, particularly when configuring the modem for custom or older service plans. Compatibility issues seem more common in certain regional providers, and setup may require extra steps, which can be frustrating.
Customer Support
72%
28%
Users generally find the manufacturer's customer support helpful for basic troubleshooting and setup issues. Many appreciate the availability of online resources, including guides and FAQs, which assist with common installation problems.
Several customers expressed dissatisfaction with the quality of customer support, citing long wait times and unhelpful responses. Some issues, like advanced troubleshooting or device replacements, took longer to resolve than expected.
Firmware Updates
74%
26%
The modem receives periodic firmware updates, which help keep the device running smoothly and improve its performance. These updates are typically easy to install and don’t require much effort from users.
However, some users noted that firmware updates can be infrequent or fail to address specific connectivity issues. A few users felt that the updates didn’t significantly improve performance or resolve persistent problems, leading to frustration.
Design & Size
90%
The compact design of the device allows it to fit easily into tight spaces, making it a good option for users with limited room for additional equipment. Its minimalistic look also blends well with most home network setups.
Despite its small footprint, a few users mentioned that the lack of additional ports or features (e.g., integrated Wi-Fi) may be a drawback for those needing more versatility in their setup. The design is basic, which some feel doesn’t provide the ‘premium’ feel of higher-end models.

Suitable for:

The ARRIS SB6183 Cable Modem is ideal for users with moderate to high-speed cable internet plans, especially those who want to avoid costly modem rental fees. It is well-suited for households or small offices that stream video, game online, or frequently engage in web browsing. With a maximum download speed of 400 Mbps, this device is perfect for users of ISPs like Xfinity, Cox, and Mediacom who need a reliable, cost-effective modem. Its easy setup and future-proof connectivity options, including IPv4 and IPv6 support, make it a good choice for those looking to avoid long-term rental contracts while maintaining stable, fast speeds for daily use.

Not suitable for:

However, the ARRIS SB6183 may not be the best fit for power users with extremely high bandwidth needs, such as large households or small businesses that require frequent large file uploads. Its maximum upload speed of 131 Mbps may fall short for those who engage in activities like heavy file sharing, live streaming, or video conferencing. Additionally, users with certain older or less common ISPs may face compatibility issues, which could result in setup difficulties. For those seeking a higher-end modem with faster upload speeds or advanced features like integrated Wi-Fi, this modem may not meet all their needs.

Specifications

  • Technology: Supports DOCSIS 3.0 for fast and reliable internet connections.
  • Downstream Channels: Equipped with 16 downstream channels for improved data transfer rates.
  • Upstream Channels: Has 4 upstream channels for efficient upload performance.
  • Max Download Speed: Supports maximum download speeds of up to 400 Mbps.
  • Max Upload Speed: Supports maximum upload speeds of up to 131 Mbps.
  • ISP Compatibility: Compatible with major U.S. ISPs like Xfinity, Cox, and Mediacom.
  • IPv6 Support: Fully supports both IPv4 and IPv6 for future-proof connectivity.
  • Dimensions: Measures 5.25″L x 2.17″W x 5″H, making it compact for most setups.
  • Weight: Weighs 1.41 pounds, lightweight for easy placement and transport.
  • Connectivity: Offers Ethernet and Coaxial Cable ports for network connectivity.
  • Power Supply: Powered by an AC adapter with a standard 100-240V input.
  • Warranty: Includes a 2-year warranty for manufacturer defects and repairs.
  • Form Factor: Compact design suitable for home or small office use.
  • Installation: Easy to set up with plug-and-play installation and no software required.
  • Security Features: Supports secure connection protocols to prevent unauthorized access.
  • Environment Temperature: Operates within a temperature range of 32°F to 104°F (0°C to 40°C).
  • Modem Type: A cable modem that requires a separate router for Wi-Fi functionality.
  • Compatibility with DOCSIS 3.1: Not compatible with DOCSIS 3.1; supports DOCSIS 3.0 for speeds up to 400 Mbps.

FAQ

Setting up the ARRIS SB6183 is straightforward. Simply connect the coaxial cable to your modem, plug in the power adapter, and connect an Ethernet cable to your router or computer. Follow the on-screen instructions from your internet service provider to complete activation. Most users report quick and easy setup without the need for additional software.

The ARRIS SB6183 supports download speeds up to 400 Mbps and upload speeds up to 131 Mbps. This makes it ideal for households with moderate to high-speed internet plans, including HD streaming, online gaming, and video conferencing.

Yes, this cable modem is compatible with most major U.S. ISPs like Xfinity, Cox, and Mediacom. It’s essential to check with your ISP to ensure it supports DOCSIS 3.0 and that the modem is compatible with your specific plan.

No, the ARRIS SB6183 does not have Wi-Fi capabilities. You'll need to pair it with a separate wireless router to enable Wi-Fi for your devices.

DOCSIS 3.0 is the older standard, supporting speeds up to 1 Gbps. The ARRIS SB6183 uses DOCSIS 3.0, which is sufficient for most home users with plans up to 400 Mbps. DOCSIS 3.1 offers higher speeds and future-proofing, but may not be necessary unless you’re subscribed to very high-speed plans.

While the ARRIS SB6183 is capable of supporting speeds up to 400 Mbps, it may not be ideal for plans offering 1 Gbps or more. For the best performance on high-speed plans, consider a modem that supports DOCSIS 3.1.

Yes, most users find the ARRIS SB6183 easy to set up. It’s plug-and-play, and you can typically activate it by following the instructions provided by your internet service provider. No additional software or technical knowledge is usually needed.

Yes, the ARRIS SB6183 supports both IPv4 and IPv6, ensuring compatibility with modern internet infrastructure and future-proofing your network setup.

If you experience slower speeds than expected, first ensure that your internet plan is compatible with the modem’s capabilities. Check for any network issues, verify cables are securely connected, and restart your modem. If problems persist, contacting your ISP for additional support or troubleshooting is recommended.

Yes, the ARRIS SB6183 comes with a 2-year warranty, which covers defects in material or workmanship. For warranty claims, contact the manufacturer or your retailer directly.