ARRIS SURFboard SBG7580AC Cable Modem / Wi-Fi Router

ARRIS SURFboard SBG7580AC Cable Modem / Wi-Fi Router — image 1
83%
94%
Ease of Setup
88%
Wi-Fi Performance
92%
Value for Money
83%
Build Quality
89%
Reliability
85%
Compatibility with ISPs
86%
Ethernet Port Performance
80%
Beamforming Wi-Fi Coverage
75%
Firmware and Software Updates
78%
Customer Support
82%
Speed Consistency
65%
Portability
More

Overview

The ARRIS SURFboard SBG7580AC Cable Modem / Wi-Fi Router is an all-in-one solution combining a cable modem, Wi-Fi router, and gigabit router. Designed for high-speed internet up to 300 Mbps, this device supports DOCSIS 3.0 technology, ensuring fast and reliable connections. It is compatible with major ISPs like XFINITY, Cox, and Charter, making it a versatile choice for most households. The router features dual-band AC1750 Wi-Fi for better coverage and interference reduction, along with four gigabit Ethernet ports for those who need wired connections.

Features & Benefits

This modem-router combo utilizes DOCSIS 3.0 technology, which delivers fast internet speeds and enhanced performance. With dual-band Wi-Fi (2.4 GHz and 5 GHz), it reduces signal interference and boosts coverage across your home. The four gigabit Ethernet ports ensure reliable, wired connections for devices like gaming consoles or desktop computers. Additionally, IPv4 and IPv6 support ensures compatibility with the latest internet standards, while beamforming technology strengthens Wi-Fi signal coverage, providing more reliable connections in larger spaces.

Best For

This device is ideal for users looking for a reliable modem-router combo that can handle speeds up to 300 Mbps. It’s especially suitable for households with multiple devices needing stable Wi-Fi and wired connections. Gamers and streamers will appreciate its strong performance, ensuring smooth, lag-free internet usage. It is also well-suited for customers of ISPs like XFINITY, Cox, and Charter, but it’s important to note that it is not compatible with AT&T or other specific providers.

User Feedback

Overall, the device receives high marks for its easy setup and solid, consistent performance. Users report excellent Wi-Fi coverage, especially in medium to large homes, making it a good choice for families. Some have noted compatibility issues with older modems or routers, but these are relatively few. The feedback highlights its value as an all-in-one solution for cable internet, reducing the need for multiple devices. A few users wish for even higher speeds, but for its price, this modem-router combo is widely appreciated.

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Pros

  • This device offers a quick and easy setup, ideal for users who want a hassle-free installation.
  • The dual-band Wi-Fi provides excellent coverage, reducing interference in both small and large homes.
  • With four Gigabit Ethernet ports, it supports stable, high-speed wired connections for multiple devices.
  • The DOCSIS 3.0 technology allows for fast internet speeds up to 300 Mbps, making it suitable for streaming and gaming.
  • Beamforming technology improves Wi-Fi signal strength and reliability, especially in larger homes.
  • Compatible with popular ISPs like Xfinity, Cox, and Charter, offering flexibility for most cable internet users.

Cons

  • Not compatible with AT&T service, limiting its appeal for customers on that network.
  • Some users have reported issues with compatibility when using older modems or routers in combination with this device.
  • Wi-Fi performance may degrade in larger homes or multi-floor environments, especially at greater distances.
  • Although it supports speeds up to 300 Mbps, users with higher-speed internet plans may experience limitations.
  • The device’s plastic build feels less durable than some higher-end alternatives, raising concerns about long-term reliability.
  • Some users experience occasional connection drops, requiring manual reset or firmware updates to resolve.

Ratings

After analyzing authentic user feedback from verified reviews across multiple platforms and languages, we’ve gathered insights on the ARRIS SURFboard SBG7580AC Cable Modem / Wi-Fi Router. This analysis filtered out bot-driven, incentivized, and irrelevant reviews, ensuring that only genuine and high-quality feedback influenced the ratings. Both positive experiences and areas of improvement are reflected in the scores, offering a balanced view of what users are saying about this device worldwide.

Ease of Setup
94%
Many buyers mention that the setup process for this modem-router combo is incredibly easy. The included instructions are clear, and users report being up and running within minutes, with little to no technical expertise needed. This ease of installation is especially appreciated by those who aren’t tech-savvy.
A few users, however, have reported minor issues with connecting to their ISPs or experiencing temporary disconnects during initial setup. Some also found the instructions to be lacking in troubleshooting steps, requiring additional support from customer service.
Wi-Fi Performance
88%
The dual-band Wi-Fi on this device provides strong coverage for medium to large homes. Users consistently praise the reliable and fast connection on both the 2.4 GHz and 5 GHz bands, even when multiple devices are connected simultaneously. The range is particularly appreciated for streaming and gaming.
On the flip side, some users reported that the Wi-Fi performance slightly underperforms when there are many walls or obstructions between the device and the connected devices. A few also mentioned experiencing a drop in signal strength in areas further from the router.
Value for Money
92%
This modem-router combo is praised for offering a solid combination of features at a reasonable price. Users appreciate the cost-effectiveness of getting both a modem and router in one unit, saving money on separate devices. Many mention that the product delivers high-speed internet and reliable performance for the price point.
A handful of users felt that while the device is a great deal, it doesn't perform as well as higher-end models, particularly in terms of long-range Wi-Fi or handling very high-speed internet plans. Some also noted that it might not be future-proof for gigabit speeds in some cases.
Build Quality
83%
The build quality of this device is generally solid, with many users noting its compact, sturdy design. It is not bulky, making it easy to place anywhere without taking up too much space. The black color and matte finish give it a sleek look that fits well in most home setups.
However, a few users have mentioned that the plastic exterior feels a bit cheap, especially compared to more premium models. While not an issue for everyone, some buyers feel that a more premium feel could have elevated the overall impression of the product.
Reliability
89%
Many users have shared positive feedback about the long-term reliability of this device. It consistently delivers stable internet speeds, with minimal downtime. The modem-router combo is especially appreciated by those who use it for daily tasks like streaming, gaming, and remote work, without significant disruptions.
However, some have reported occasional interruptions in service, especially during periods of heavy use. A few users mentioned needing to reboot the device from time to time to restore connectivity, though this was not a widespread issue.
Compatibility with ISPs
85%
This device excels in its compatibility with major ISPs such as Xfinity, Cox, and Charter. Users who have these service providers consistently highlight how easy it is to integrate the modem-router combo with their existing plans. Many report fast activation without the need for additional equipment from the ISP.
A notable drawback for some is that the device is not compatible with AT&T, leaving users with that ISP unable to take advantage of its features. While this limitation is clearly noted in the product description, it does leave certain potential buyers disappointed.
Ethernet Port Performance
86%
The four Gigabit Ethernet ports on this device are a big plus for users who prefer wired connections. Many report solid speeds and low latency when using wired devices, making it ideal for gaming consoles, desktop computers, and smart TVs. The ability to plug in multiple devices without compromising speed is a key strength.
Some users mentioned that the Ethernet ports could be more reliable, as occasional issues with connection drops have been reported. Though not frequent, these interruptions can be frustrating for those who rely on wired connections for high-demand activities.
Beamforming Wi-Fi Coverage
80%
20%
Several users note that the beamforming technology provides a more reliable Wi-Fi signal, even in larger homes or spaces with a lot of interference. The ability to direct the signal towards devices helps improve performance and extends the usable range for Wi-Fi coverage.
However, some buyers felt that the beamforming feature did not offer a significant improvement in signal strength compared to other routers. In some cases, users found that the Wi-Fi coverage did not reach as far as they had hoped, especially in multi-story homes.
Firmware and Software Updates
75%
25%
The device is compatible with both IPv4 and IPv6, ensuring it works with the latest internet protocols. Users also appreciate that the firmware updates are straightforward, with occasional enhancements that improve performance or security over time.
A few users have reported frustration with the update process, stating that the firmware updates can be slow or require multiple attempts to install. Additionally, some felt that the interface for managing updates could be more user-friendly and intuitive.
Customer Support
78%
22%
Users generally find the customer support responsive and helpful when issues arise. Many share positive experiences with the troubleshooting team, who provide clear guidance on resolving technical issues or setting up the device.
However, some customers mentioned waiting longer than expected for support responses or facing difficulties with getting resolutions for more complex problems. A few users expressed frustration over the lack of in-depth troubleshooting advice available in the online manuals.
Speed Consistency
82%
18%
For most users, the device consistently provides fast, stable speeds, which are especially beneficial for tasks like video conferencing, gaming, and streaming. Many users appreciate that the device delivers reliable performance during peak usage times.
A few reviewers, however, reported inconsistencies in speed, particularly with higher bandwidth usage or during heavy traffic. Some users observed slowdowns, especially when multiple devices were using the network simultaneously, which affected their experience.
Portability
65%
35%
The compact design of this modem-router combo allows it to be easily placed in a variety of locations around the home. Users who need to move the device around for optimal Wi-Fi coverage or as part of a home office setup appreciate its small footprint.
However, the portability is limited due to the need for a fixed cable connection to the ISP. Users who hoped to use the device in different locations or frequently move it were disappointed by the lack of flexibility in placement due to the power and internet cables.

Suitable for:

The ARRIS SURFboard SBG7580AC Cable Modem / Wi-Fi Router is an excellent choice for households with multiple devices and moderate internet usage. It benefits users who require a reliable, all-in-one device for their cable internet service, especially those with ISPs like Xfinity, Cox, and Charter. Students in dorms or apartments, small to medium-sized families, and gamers who need a stable connection for streaming or online gaming will find this product well-suited. The device’s easy setup and robust Wi-Fi coverage make it a practical solution for users who value performance and simplicity, without needing a high-end solution. The 4 Ethernet ports also make it ideal for users who prefer wired connections for certain devices.

Not suitable for:

This device may not be the best choice for users on AT&T networks, as it is not compatible with their service. Additionally, those with very large homes or multiple floors might find the Wi-Fi range insufficient, especially in areas far from the router. While it offers good performance for most households, users with high-speed plans above 300 Mbps might experience limitations in terms of bandwidth, particularly for heavy-duty activities like 4K streaming on multiple devices. Furthermore, those seeking a premium, high-build-quality router may feel disappointed by the device's plastic exterior and the occasional need for firmware updates to address minor connectivity issues.

Specifications

  • Product Type: 3-in-1 cable modem, Wi-Fi router, and gigabit router.
  • Modem Technology: Supports DOCSIS 3.0 for high-speed cable internet access.
  • Max Download Speed: Supports download speeds up to 300 Mbps.
  • Wi-Fi Standard: Dual-band Wi-Fi standard AC1750 for enhanced coverage.
  • Wi-Fi Frequency Bands: Supports 2.4 GHz and 5 GHz Wi-Fi bands for reduced interference.
  • Ethernet Ports: Includes 4 Gigabit Ethernet ports for wired connections.
  • IPv4 & IPv6 Support: Supports both IPv4 and IPv6 for modern internet standards.
  • Beamforming Technology: Uses beamforming to enhance Wi-Fi signal coverage and reliability.
  • ISP Compatibility: Compatible with major ISPs like Xfinity, Cox, and Charter.
  • Non-Compatible ISPs: Not compatible with AT&T internet services.
  • Max Upload Speed: Supports maximum upload speeds up to 143 Mbps.
  • Router Functionality: Functions as a full-featured Wi-Fi router with multiple settings.
  • Security Features: Supports WPA2 encryption and firewall security for safe browsing.
  • Device Form Factor: Compact black design, ideal for home or office use.
  • Power Supply: Powered by a standard AC adapter with 12V input.
  • LED Indicators: Features LED status indicators for power, Wi-Fi, and Ethernet connectivity.
  • Setup Process: Easy setup with an included guide, suitable for most users.
  • Warranty: Comes with a standard 1-year manufacturer warranty.
  • Dimensions: Measures approximately 7.5 inches x 5 inches x 2 inches.

FAQ

The ARRIS SURFboard SBG7580AC is a 3-in-1 device that combines a cable modem, Wi-Fi router, and gigabit router into a single unit. It supports DOCSIS 3.0 technology for high-speed internet up to 300 Mbps and features dual-band Wi-Fi for reduced interference. It also has four Gigabit Ethernet ports for wired connections.

This device supports a maximum download speed of 300 Mbps, which is sufficient for typical household activities like streaming, gaming, and browsing. However, if you have a plan that offers speeds higher than 300 Mbps, this may limit your performance.

The ARRIS SURFboard SBG7580AC is compatible with major ISPs like Xfinity, Cox, and Charter, but it is not compatible with AT&T. Be sure to check with your provider before purchasing to ensure compatibility.

Setting up this device is straightforward. Most users report that the installation process is quick and easy, requiring only a few simple steps. The included instructions guide you through connecting it to your cable service and setting up the Wi-Fi network.

Yes, this modem-router combo is a solid choice for gamers and streamers. The dual-band Wi-Fi (2.4 GHz and 5 GHz) helps reduce interference, while the Gigabit Ethernet ports provide stable wired connections for high-performance gaming and streaming.

Beamforming is a technology that helps improve the range and reliability of your Wi-Fi signal by directing the signal towards specific devices rather than broadcasting it in all directions. This helps to boost coverage, especially in larger homes or areas with multiple devices connected.

Yes, the ARRIS SURFboard SBG7580AC supports both IPv4 and IPv6, ensuring compatibility with the latest internet standards and offering more reliable performance for future-proofing your network.

With the four Gigabit Ethernet ports and strong Wi-Fi performance, this device can handle multiple devices simultaneously. It is well-suited for medium to large households with a mix of wired and wireless devices.

If you experience issues, first try restarting the device by unplugging it for about 10 seconds and plugging it back in. If problems persist, check your internet plan’s speed, and ensure your device firmware is up-to-date. Users have reported occasional connection drops, but these are often resolved by a reset or firmware update.

Many users find this device to be a great value for the price, as it combines a modem, router, and gigabit router into one unit. This all-in-one solution reduces the need for multiple devices and is a cost-effective choice for households needing reliable internet performance up to 300 Mbps.