Overview

The WD 20TB Elements Desktop External Hard Drive offers a massive 20TB of storage space, making it ideal for users who need high-capacity external storage. This plug-and-play device works seamlessly with Windows PCs and can easily be reformatted for Mac systems. Whether you're looking for a solution to back up large files or expand your storage for media collections, this desktop hard drive provides a reliable and user-friendly experience. Fast transfer speeds and durable construction ensure that it performs consistently over time, even with heavy workloads.

Features & Benefits

This desktop hard drive boasts a huge 20TB storage capacity, allowing you to back up extensive files and media with ease. Its USB 3.0 interface ensures fast data transfer speeds, making it a great choice for transferring large files quickly. The device is plug-and-play for Windows users, while Mac users can reformat it to suit their needs. With no additional software required, file management is simple—just drag and drop. The compact design and reliable performance make it a practical choice for everyday use.

Best For

This external hard drive is best for individuals who need significant storage, such as home users with large media collections or small businesses looking to back up crucial files. It is also ideal for content creators and video editors who require large data storage for video projects and other media. Its easy-to-use setup and compatibility with both Windows and Mac systems make it a versatile option for users who need dependable, large-capacity storage. If you’re working with large files, this is a perfect solution for managing them.

User Feedback

Users generally praise this WD external hard drive for its large storage capacity and ease of use. Many appreciate the fast transfer speeds and the fact that it's compatible with both Windows and Mac, though Mac users should be aware of the reformatting requirement. Some users have mentioned minor complaints about the drive’s noise during operation, but these concerns are not widespread. Overall, most reviews highlight its reliability and the convenience of having such a large storage capacity in a compact, durable form.

Pros

  • Large 20TB storage capacity is ideal for users with heavy media and backup needs.
  • Fast USB 3.0 transfer speeds make moving large files quick and efficient.
  • Plug-and-play setup for Windows is straightforward and hassle-free.
  • Compact design allows for easy storage, fitting into most desk setups.
  • No extra software required, enabling quick drag-and-drop file management.
  • Reliable long-term performance with a durable exterior, ensuring consistent use over time.

Cons

  • Reformatting is required for Mac users, which may cause inconvenience.
  • Some users reported operational noise during use, which can be distracting in quiet environments.
  • Larger form factor and weight may not suit users looking for portability.
  • While great for large file storage, this hard drive may be overkill for users with lighter needs.
  • Mac users may need additional steps to access the full storage capacity after reformatting.
  • Power-hungry design may be less suitable for users seeking energy-efficient external drives.

Ratings

After analyzing verified user reviews from multiple countries and languages, the WD 20TB Elements Desktop External Hard Drive shows consistent praise for its large storage capacity and ease of use, with some minor complaints about noise during operation. The ratings reflect a balanced mix of strengths and pain points, filtered for authenticity, ensuring that only high-quality feedback informed these scores. Across diverse platforms, this device has proven to be a reliable solution for high-capacity storage needs.

Storage Capacity
97%
Many users love the massive 20TB storage, making it perfect for backing up large amounts of data, videos, and media files. This substantial capacity is especially beneficial for those with extensive collections or businesses that need to store a vast amount of information.
Some users felt the large storage capacity might be overkill for casual use, and a few pointed out that the drive might be more than necessary for those only needing a few terabytes of storage.
Ease of Setup
91%
Buyers consistently highlight the plug-and-play functionality for Windows users, making setup incredibly easy. For Mac users, the option to reformat and get started quickly is also appreciated, saving time and hassle for those who don’t want to deal with complex installations.
A few users mentioned that Mac compatibility could be a hassle, requiring a reformat, which might be inconvenient for some users who prefer seamless cross-platform compatibility.
Data Transfer Speed
89%
Reviewers frequently mention the fast USB 3.0 data transfer speeds, which make copying large files, such as 4K videos, smooth and efficient. This speed is a big plus for users working with large media files or frequent backups.
A small group of users reported that while the speeds are generally good, transferring huge amounts of data over extended periods can sometimes cause a slight slowdown. This might be an issue for those who rely on quick transfers for large projects.
Build Quality
88%
The compact, sturdy design is a standout feature for many. The durable exterior offers peace of mind knowing that the drive will withstand daily use and protect data from potential bumps or accidental drops.
Some users have mentioned that while the build is solid, it feels somewhat bulkier compared to other external hard drives in the same category, making it less convenient for those looking for a more portable solution.
Noise Levels
65%
35%
A majority of users find the device relatively quiet during operation, especially for those who don’t mind background noise while working. The drive performs well in everyday environments without significant distraction.
However, some buyers have pointed out that the hard drive can be noisy during heavy use, especially when transferring large files. This could be a turnoff for users in noise-sensitive environments or those who expect a completely silent experience.
Compatibility with Mac
80%
20%
Despite the reformatting requirement, users appreciate the drive's ability to work with both Windows and Mac systems. Those familiar with reformatting for Mac find it a straightforward process to get it up and running.
For some users, the need to reformat for Mac is an inconvenient step, especially for those who expect a true plug-and-play experience across both platforms without additional setup.
Design and Portability
87%
The sleek and compact design of the hard drive is appreciated by users who value space-saving solutions. It doesn’t take up much room on a desk and can be easily stored when not in use.
While compact, its overall size and weight may make it less portable compared to smaller external drives, which could be a downside for those who need something easy to carry while traveling.
Software/Management Tools
78%
22%
Several users enjoy the simplicity of the drag-and-drop file management, which doesn’t require additional software. This straightforward approach makes using the drive hassle-free for most people.
A few users wish there were more advanced features like automated backup software or more robust management tools, which could enhance the overall user experience for more technical users.
Reliability/Durability
92%
The drive’s reliability is frequently praised, with many users reporting years of use without any issues. Its durable construction and stable performance make it an excellent choice for long-term storage needs.
Though most users are satisfied with its durability, some have expressed concerns about potential wear over time, particularly when using it in environments that require frequent plugging and unplugging.
Customer Support
75%
25%
When users need assistance, customer support is generally seen as responsive and helpful, providing solutions for common issues quickly.
Some buyers feel that customer support could be more proactive, particularly when dealing with technical difficulties or more complex setup issues. A few have noted slow response times in certain cases.
Value for Money
94%
The exceptional storage capacity combined with its reliable performance makes this hard drive a great value for users in need of large-scale storage. For its price, the quality and features justify the investment.
While many feel it's a great value, some users believe that the price might be steep for those who don’t require 20TB of storage and only need a more modest-sized external hard drive.
Long-Term Performance
90%
Many users report that after several months or years of use, the device continues to perform as expected. Its long-term reliability makes it an attractive option for users seeking a durable storage solution.
A small number of users did have early failure issues, particularly with older models, but these appear to be isolated cases rather than a widespread problem.

Suitable for:

The WD 20TB Elements Desktop External Hard Drive is an ideal solution for users who need massive storage capacity for extensive file backup, media, and project storage. It excels for home users with large media collections, small businesses seeking efficient and reliable backup, or content creators like photographers, videographers, and video editors who handle large media files. The plug-and-play setup for Windows makes it effortless for those on PCs, and the reformat option for Mac users adds flexibility. If you regularly work with large datasets or need a dependable long-term storage solution, this hard drive can meet those needs with its easy setup and high-speed data transfer.

Not suitable for:

However, this hard drive may not be the best fit for users who prioritize portability or those with lighter storage needs. Its bulky desktop form factor and weight may be cumbersome for users who need a compact, travel-friendly solution. Additionally, the requirement to reformat for Mac users can be inconvenient for those seeking a true plug-and-play experience across platforms. If you're someone with limited storage needs or if you are working in a noise-sensitive environment, this device might be overkill, as some users have reported operational noise under heavy use.

Specifications

  • Storage Capacity: Offers a total storage capacity of 20TB for large-scale data storage and backups.
  • Interface: Utilizes a USB 3.0 interface for fast data transfer speeds.
  • Power: Requires an AC power adapter for operation, not powered through USB.
  • Compatibility: Works with Windows PCs out of the box; Mac users need to reformat the drive.
  • Form Factor: Has a desktop form factor, designed for stationary use rather than portability.
  • Dimensions: Measures 5.31 x 1.89 x 6.53 inches (L x W x H), making it compact for its large storage.
  • Weight: Weighs approximately 1.98 pounds, suitable for desktop storage.
  • Data Transfer Rate: Supports high-speed data transfer via USB 3.0 for efficient file management.
  • Drive Type: External hard disk drive (HDD) offering reliable and long-term storage.
  • Durability: Built with a durable exterior to withstand regular use and provide reliable performance.
  • Software: No additional software required; simple drag-and-drop file management for users.
  • Operating System: Compatible with Windows 10, 8, and 7; Mac users must reformat the drive.
  • Environmental Protection: Designed for use in normal office and home environments; not suitable for extreme conditions.
  • File System: Pre-formatted with NTFS for Windows, but can be reformatted for Mac use.
  • Noise: Some users report moderate noise during operation, though it is generally not disruptive.
  • Warranty: Includes a limited 2-year warranty from Western Digital for peace of mind.
  • Backup Solution: Provides an excellent backup solution for large volumes of files, including media and documents.
  • Security Features: Does not include hardware encryption, but can be used with third-party software for secure file storage.
  • Temperature Range: Operates within a standard temperature range of 41°F to 95°F (5°C to 35°C).

FAQ

Setting up this desktop hard drive is simple and requires no software installation. For Windows users, it's a plug-and-play device. Just connect it to your computer via the USB 3.0 cable, and it's ready to use. Mac users will need to reformat the drive for compatibility, which can be done through the Disk Utility app.

Yes, the WD 20TB Elements Desktop External Hard Drive is compatible with both Windows PCs and Macs. It works out of the box with Windows via plug-and-play. For Mac users, the drive will need to be reformatted for use, but this process is straightforward and can be done using macOS's Disk Utility.

This external hard drive offers a massive 20TB of storage space, making it an ideal choice for those with large data storage needs such as media files, backups, and content creation projects.

The WD 20TB Elements Desktop External Hard Drive uses a USB 3.0 interface, allowing for fast data transfer speeds. Expect fast read and write speeds when backing up large files or moving media between devices, provided your computer supports USB 3.0 for maximum performance.

Although the WD 20TB Elements Desktop External Hard Drive is compact and easy to store, it is not designed for portability. It requires AC power, so it's best suited for use in a fixed location, like a desktop or home office, rather than for travel.

This hard drive is perfect for home users with large amounts of media, small businesses that need to back up data regularly, and content creators or video editors who work with massive files. Its large capacity is especially beneficial for anyone who needs reliable storage for extensive backups or media libraries.

No, the WD 20TB Elements Desktop External Hard Drive doesn't require any additional software for basic operation. You can simply plug it in and start transferring files. It's designed for ease of use, with a simple drag-and-drop file management system.

Some users have reported minor operational noise while using the WD 20TB Elements Desktop External Hard Drive. While it's generally not loud, it can be noticeable in quiet environments, especially when the drive is actively transferring data.

Yes, the WD 20TB Elements Desktop External Hard Drive is built for long-term reliability. With its durable exterior and large storage capacity, it's an excellent option for archiving data over extended periods. Just be sure to back up your files regularly to avoid data loss due to unforeseen issues.

This desktop hard drive is powered via an AC adapter, meaning it requires an electrical outlet to function. Unlike portable drives, it doesn't rely on the USB port for power, which is why it's better suited for stationary use rather than for on-the-go storage.