Ubiquiti UniFi Security Appliance USG

Ubiquiti UniFi Security Appliance USG — image 1
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88%
92%
Performance & Speed
87%
Ease of Setup
90%
VPN Capabilities
88%
Build Quality
94%
Integration with UniFi Controller
91%
Security Features
85%
Connectivity
89%
QoS (Quality of Service)
86%
Port Availability
87%
Size & Mounting
78%
Customer Support
92%
Value for Money
More

Overview

The Ubiquiti UniFi Security Appliance USG is a high-performance firewall that provides robust protection for your network. Designed to integrate seamlessly with the UniFi Controller, this compact solution offers ease of management and flexibility. With its ability to support secure VPN connections, it ensures that remote access and communications remain encrypted and safe. This security appliance delivers a simple yet effective way to safeguard your business or home network, making it an ideal choice for users seeking advanced security with minimal setup.

Features & Benefits

The USG is equipped with a range of powerful features that make it a standout in network security. It supports VLANs for better network segmentation, which is crucial for optimizing performance in busy environments. The inclusion of QoS ensures smooth VoIP and gaming experiences by prioritizing critical traffic. Additionally, its gigabit Ethernet ports offer fast throughput and low latency, which is essential for maintaining network efficiency. Its wall-mountable design also provides flexibility in installation, allowing it to fit into various spaces without taking up much room.

Best For

The Ubiquiti UniFi Security Appliance USG is ideal for a variety of users. It’s perfect for small businesses that need reliable network security without complex configurations. Home users and tech enthusiasts will appreciate its seamless integration with the UniFi ecosystem, offering them full control over their network. Gamers and VoIP users looking for high-performance, secure networks will benefit from its advanced features. Additionally, it suits anyone needing an easy-to-install, efficient firewall solution that ensures their network remains protected from external threats.

User Feedback

User feedback highlights the Ubiquiti UniFi Security Appliance USG's ease of integration with the UniFi Controller, with many praising its simplicity and reliable performance. The VPN functionality has also received positive reviews for providing secure, remote access to the network. However, some users have noted that it lacks built-in wireless capabilities, which may require additional hardware. While most appreciate its solid security features, a few have pointed out that its setup can be more complicated compared to simpler firewalls. Overall, it's highly regarded for stability and long-term reliability.

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Pros

  • Easy integration with the UniFi Controller simplifies network management.
  • Compact design and wall-mountable feature save space in tight environments.
  • VPN functionality provides secure remote access for users working from home or traveling.
  • Supports VLANs, enabling better network segmentation and performance optimization.
  • The Quality of Service (QoS) feature ensures smooth performance for VoIP and gaming.
  • Three Gigabit Ethernet ports deliver fast data throughput and minimal latency.

Cons

  • Lack of built-in wireless capabilities means additional equipment is needed for Wi-Fi.
  • Advanced configuration options may be difficult for beginners to set up.
  • Some users report occasional issues with firmware updates affecting performance.
  • Limited to three Ethernet ports, which may not suffice for larger networks.
  • Not suitable for users who require a completely integrated router with Wi-Fi and more ports.
  • Some users feel the price is a bit high compared to other similar devices on the market.

Ratings

After analyzing verified user reviews from various platforms and languages, we’ve compiled an aggregate score for the Ubiquiti UniFi Security Appliance USG. Only authentic, high-quality feedback was considered, with spam, bot-generated, and incentivized reviews filtered out. This review reflects both the product's strengths and some areas where users have raised concerns, providing a balanced and reliable overview based on global feedback.

Performance & Speed
92%
Users consistently praise the fast data throughput and low latency provided by this device, making it ideal for both home and small business networks. The robust performance ensures seamless streaming, gaming, and remote work without noticeable lag or slowdowns.
A few users report occasional performance hiccups when handling multiple simultaneous connections, especially in high-demand environments. Some also mention that the performance may slightly dip when advanced features like VPN are heavily used.
Ease of Setup
87%
Many users find the setup process simple, especially when integrated with the UniFi Controller. The intuitive interface and clear instructions help even less tech-savvy individuals get the firewall up and running quickly without professional assistance.
However, some users note that while the initial setup is straightforward, it can get more complex when configuring advanced network settings or troubleshooting. The lack of built-in detailed guidance on some features leaves some buyers frustrated during advanced setup.
VPN Capabilities
90%
The VPN functionality is highly regarded for enabling secure remote access to the network, especially for businesses with remote employees. Users appreciate the ability to securely connect from anywhere without compromising data security, which is a key feature for professionals.
Despite its strong performance, a few users mention that configuring VPN connections can be cumbersome for those unfamiliar with networking protocols. Additionally, the lack of more advanced VPN features, like integrated support for specific third-party services, is noted by some users as a limitation.
Build Quality
88%
The device is praised for its solid, durable build, which adds to its reliability in various environments. Its compact size and metal casing provide both a professional look and long-lasting durability, even when mounted in a variety of conditions.
Some users have noted that while the build is sturdy, the device can feel somewhat basic compared to more expensive models. A few buyers were also disappointed by the lack of extra mounting accessories for more flexible installation options.
Integration with UniFi Controller
94%
The seamless integration with the UniFi Controller is one of the standout features. Users find that it allows for central management of all network components, making it easier to monitor, configure, and maintain their network from a single interface.
On the downside, some users have pointed out that the UniFi Controller can sometimes be slow to load or respond when managing a large network. Additionally, not all users are familiar with the UniFi ecosystem, which can complicate integration for first-time users.
Security Features
91%
The USG's advanced security features, including a stateful firewall, have been widely praised. Users report feeling confident in the device’s ability to protect sensitive data and block unauthorized access, which is a critical benefit for businesses and home networks alike.
While the security features are robust, some users feel that the lack of more customizable security settings could be a limitation for more experienced network administrators. A few others have expressed frustration with limited control over some of the default security configurations.
Connectivity
85%
The device’s three Gigabit Ethernet ports provide fast, reliable connections for multiple devices, ensuring smooth networking without bottlenecks. This is especially appreciated in busy home networks or small offices with numerous connected devices.
However, some users would prefer additional Ethernet ports for larger networks, as three might feel limiting for more extensive setups. Additionally, the device lacks wireless connectivity, which may be an issue for those seeking an all-in-one solution.
QoS (Quality of Service)
89%
The Quality of Service (QoS) feature has received positive feedback for its ability to prioritize traffic effectively. Users particularly appreciate the smoother experiences for VoIP calls, gaming, and streaming, even when the network is under heavy load.
While most find the QoS functionality helpful, a few users note that fine-tuning the settings can be tricky and may require trial and error. Additionally, some users have mentioned that the feature could be more customizable to cater to specific use cases.
Port Availability
86%
With three Gigabit Ethernet ports, users find this firewall solution suitable for small networks where multiple wired devices need fast and reliable connectivity. It's a solid choice for users with straightforward network setups.
However, for larger networks, the number of ports may be insufficient, leading to the need for additional switches. Some buyers feel that more ports would have made this product more versatile and future-proof for expanding networks.
Size & Mounting
87%
The compact design and wall-mountable feature are major positives, allowing the device to be installed in tight spaces without taking up valuable desk or rack space. Its small footprint makes it ideal for users with limited room for equipment.
While the size is generally appreciated, a few users have found the wall-mounting option less flexible than expected. They note that the mounting holes don’t offer as much versatility for different setups as some other devices in the same category.
Customer Support
78%
22%
Some users have found Ubiquiti's customer support helpful, particularly when it comes to troubleshooting network integration issues or hardware malfunctions. The support team is known for being responsive and offering useful troubleshooting steps.
However, several buyers have expressed dissatisfaction with the support service, citing slow response times or unhelpful advice. There are also reports of long wait times for support tickets, especially during peak times, which can frustrate users with urgent issues.
Value for Money
92%
Many users consider this device to be a great value, offering powerful security features and solid performance at a reasonable price. The combination of ease of use and reliable network protection makes it a good investment for both small businesses and home users.
While most users agree that the USG offers great value, some feel that its price could be a little lower given the lack of built-in wireless functionality and the limited number of Ethernet ports. A few users also wish for more advanced configuration options at this price point.

Suitable for:

The Ubiquiti UniFi Security Appliance USG is an excellent choice for small to medium-sized businesses or home users who require a high-performance, reliable network security solution. Its seamless integration with the UniFi Controller makes it ideal for users already within the UniFi ecosystem, allowing for centralized management of their network infrastructure. Additionally, the VPN capabilities provide secure remote access, making it a solid option for remote workers or users who need a secure connection to their home or business networks. Gamers and VoIP users will also benefit from its robust QoS feature, which ensures smooth, uninterrupted performance even under heavy network loads.

Not suitable for:

This device may not be the best option for users seeking an all-in-one solution, as it lacks built-in wireless functionality. Those looking for a router with integrated Wi-Fi capabilities might find this limiting, as they will need to invest in additional equipment. Additionally, while setup is relatively easy, some users may find advanced configurations, such as VLAN management and VPN setup, to be somewhat complicated, especially if they are not familiar with networking. Lastly, larger businesses with more extensive networking needs might find the device's three Gigabit Ethernet ports insufficient, requiring additional switches or devices for broader connectivity.

Specifications

  • Firewall: Provides a stateful firewall for network protection and security against threats.
  • VPN Support: Offers secure VPN functionality for remote access to your network.
  • Ethernet Ports: Equipped with 3 Gigabit Ethernet ports for high-speed wired connectivity.
  • VLAN Support: Supports VLANs to segment networks and optimize performance.
  • Quality of Service (QoS): Includes QoS features to prioritize network traffic, ideal for VoIP and gaming.
  • Management: Can be managed through the UniFi Controller for centralized control and configuration.
  • Mounting: Wall-mountable design for flexible installation in various environments.
  • Dimensions: Compact size with dimensions of 5.31 x 5.31 x 1.11 inches.
  • Weight: Lightweight at 12.3 ounces for easy placement and handling.
  • Operating System: Runs on UniFi OS, providing an intuitive and user-friendly interface.
  • Power Supply: Powered by a 12V DC adapter for efficient operation.
  • Form Factor: Compact, desktop or wall-mounted form factor suitable for small to medium-sized networks.
  • Traffic Management: Capable of traffic shaping to ensure network stability and performance.
  • Security Features: Advanced security features like Stateful Packet Inspection (SPI) and threat management.
  • Compatibility: Compatible with other UniFi devices and integrates easily into the UniFi ecosystem.
  • Network Throughput: Supports high throughput, ideal for fast data transfers and high-demand environments.
  • Software Updates: Receives regular software updates to ensure security patches and feature improvements.
  • Use Case: Designed for small to medium-sized businesses, home users, and tech enthusiasts.
  • Security Protocols: Supports a wide range of security protocols, including IPsec and L2TP VPN.

FAQ

The Ubiquiti UniFi Security Appliance USG is a compact, high-performance firewall designed to integrate seamlessly with the UniFi Controller. It offers advanced security features, including VPN support for secure remote connections and traffic management capabilities for network optimization.

Setting up the USG is straightforward if you're using the UniFi Controller software. Simply connect the USG to your network, access the UniFi Controller, and follow the on-screen instructions for configuring your firewall settings, VPN, and network features.

Yes, the USG is equipped with three Gigabit Ethernet ports and advanced QoS (Quality of Service) features to prioritize traffic, making it well-suited for businesses or users who need fast, stable network performance, especially for VoIP or gaming.

No, the USG does not include built-in wireless functionality. If you need Wi-Fi coverage, you will need to pair it with a separate UniFi access point or another wireless solution.

The USG offers secure VPN support, allowing remote users to access the network securely. This feature is ideal for users who need secure connections while working from home or when traveling, and it integrates seamlessly with the UniFi Controller.

Yes, this device is compact and wall-mountable, making it ideal for small spaces like home offices or small businesses. It can easily be integrated into a network without taking up too much room.

Yes, the USG is designed to integrate with the entire UniFi ecosystem. It works seamlessly with UniFi switches, access points, and other UniFi products, allowing for centralized management through the UniFi Controller software.

One limitation is that the USG lacks built-in wireless capabilities, so you'll need an additional Wi-Fi solution. Some users also report that the device's setup and management can be complex for beginners, especially if they are unfamiliar with UniFi's ecosystem.

The USG is highly rated for its security features, offering a stateful firewall that protects against a wide range of network threats. It also includes VPN support for secure remote access, ensuring your network is well-protected against external threats.

Yes, the USG's Gigabit Ethernet ports and QoS capabilities are well-suited for high-bandwidth applications like gaming and video streaming. Users report smooth performance with minimal lag or downtime, making it ideal for home users and businesses with demanding network needs.