Overview

The Synology DS1823xs+ 8-Bay NAS is a high-performance storage solution designed to meet the needs of small to medium-sized businesses. This NAS unit is equipped with an AMD Ryzen V1780B processor, ensuring smooth operation even under heavy workloads. Its modular design supports up to 18 drives with expansion units, offering substantial storage scalability. The diskless setup gives users the flexibility to choose their own drives. Moreover, it's built with robust data protection features, providing an ideal solution for backup and recovery needs in dynamic business environments.

Features & Benefits

This NAS unit supports hot-swappable drives, making upgrades and maintenance straightforward without any downtime. Equipped with 8GB of DDR4 ECC memory, it ensures high data integrity for mission-critical operations. Network connectivity is enhanced with 2 x 1GbE and 1 x 10GbE ports, enabling rapid data transfer speeds. Additionally, Synology High Availability minimizes system disruptions, offering continuous service even during failures. For businesses with expanding storage needs, this network storage solution allows for easy scalability using DX517 expansion units.

Best For

The Synology 8-Bay NAS is best suited for small to medium-sized businesses that require reliable and scalable network storage. IT administrators will appreciate the data protection and disaster recovery features, ensuring vital business data is secure. Businesses with increasing storage needs and a demand for high-speed networking will find this unit particularly beneficial. The NAS unit is also ideal for organizations looking to implement a flexible, modular storage solution with options for future upgrades.

User Feedback

Many users praise this network storage solution for its easy setup and high-speed performance, especially for businesses with growing data needs. The Synology backup and recovery software is frequently mentioned as a valuable feature, offering seamless data management. However, some users have expressed frustration over the lack of pre-installed drives, which could add extra cost and complexity for certain buyers. Overall, this NAS unit receives positive reviews for its reliability and long-term performance in managing and protecting data.

Pros

  • The high-performance AMD Ryzen V1780B CPU handles demanding workloads efficiently.
  • Customizable diskless setup allows users to choose their preferred drives.
  • Supports up to 18 drives with expansion units, providing excellent scalability.
  • The 10GbE network port ensures fast data transfers and improved network performance.
  • Hot-swappable drives make upgrading and maintenance easy without downtime.
  • Synology High Availability minimizes system interruptions, ideal for business continuity.

Cons

  • The diskless setup can be challenging for users unfamiliar with storage configuration.
  • Some users find the initial cost of the unit and required drives to be high.
  • Not all users were satisfied with the lack of pre-installed drives, which can be inconvenient.
  • The device may generate significant noise during intensive data access or transfers.
  • Some users reported the setup process as more complex compared to simpler NAS solutions.
  • This unit may not be ideal for smaller offices or home use due to its size and capabilities.

Ratings

The Synology DS1823xs+ 8-Bay NAS has garnered a mix of positive and constructive feedback from users around the world, with reviews sourced from multiple platforms and languages. After analyzing verified customer experiences, we’ve filtered out low-quality or incentivized reviews to focus on genuine, high-quality feedback. The scores reflect both the standout features that users appreciate and areas where this NAS device could improve. Overall, this product has received strong marks for performance and scalability, while some users have noted concerns regarding its diskless nature and initial setup complexity.

Performance
94%
Users consistently praise the high performance of this NAS unit, particularly its ability to handle demanding workloads. The AMD Ryzen V1780B CPU provides smooth operation and fast data processing, making it an excellent choice for businesses with heavy storage needs. Many reviewers highlight its speed during file transfers and multitasking, with minimal lag or downtime.
Despite its impressive performance, some users feel that the unit can become quite noisy under load, especially in environments where a quiet operation is critical. A few also reported that the performance, while strong, does not always justify the relatively high price tag for smaller businesses or home users.
Ease of Setup
84%
Many users appreciate the straightforward setup process of this network storage solution. The intuitive interface and clear instructions make it relatively easy to get started, even for those new to NAS devices. Once configured, it integrates smoothly into most network environments without requiring too much technical expertise.
However, not everyone finds the setup as easy as expected. Some users mentioned that the diskless configuration adds complexity, as they need to source their own drives and ensure compatibility. This extra step can be a bit daunting for those unfamiliar with configuring network storage solutions.
Scalability
91%
This NAS unit is highly praised for its scalability, allowing businesses to easily expand storage as their needs grow. The ability to add up to 18 drives with expansion units provides excellent flexibility for companies anticipating future data growth. Users particularly appreciate the long-term value of being able to scale up without needing to replace the entire system.
While the scalability is a strong feature, some users have noted that adding expansion units can get expensive over time. Additionally, the need for extra space and power considerations when scaling may not be ideal for smaller setups or those with limited physical space.
Reliability
89%
The Synology 8-Bay NAS is often commended for its reliability in handling critical business data. Many users report that it runs continuously without significant issues, making it a dependable choice for businesses with high data availability needs. Its ability to maintain performance over long periods without failure is a key reason for its positive reputation.
Some users have experienced occasional downtime or technical issues, particularly when performing complex backups or during system updates. While these instances are not widespread, they have raised concerns for businesses relying on uninterrupted access to their data.
Data Protection & Backup
87%
Many buyers value the built-in data protection and backup features, particularly the license-free backup solutions. The NAS is designed to offer secure data replication and disaster recovery options, which are essential for businesses prioritizing data safety. This functionality is often highlighted as a key reason for purchasing the unit, as it provides peace of mind.
Despite the useful data protection features, a few users have pointed out that the backup software could be more user-friendly, especially for those not familiar with Synology's ecosystem. Additionally, some felt that more advanced features should be included as standard, rather than requiring separate licenses or additional configuration.
Software Experience
82%
18%
The software that comes with this NAS unit is often noted for its solid performance and integration with other Synology tools. Many users appreciate the user-friendly interface and the range of apps available, which allow them to easily manage storage and backups. The software provides a reliable foundation for both small businesses and IT administrators.
However, some buyers found the software interface somewhat clunky or unintuitive, particularly when configuring advanced settings. A few mentioned that it could be more streamlined, as navigating some of the more complex options might be overwhelming for less experienced users.
Connectivity Options
88%
This NAS device is well-regarded for its broad connectivity options, including multiple network ports such as 10GbE. Many users report that the high-speed connectivity enables fast data transfer and seamless network integration, which is crucial for businesses with large data throughput demands. The inclusion of various ports helps accommodate diverse network configurations.
On the downside, some users felt that the number of available ports might still be limiting for certain high-demand environments. Additionally, some experienced issues when connecting through the 10GbE port, with occasional inconsistencies in network speeds or setup difficulties.
Customization & Flexibility
90%
A standout feature of this device is its flexibility, with users particularly appreciating the diskless setup. This feature allows businesses to choose their preferred drives, ensuring compatibility with existing systems or preferred brands. This customization option is ideal for those who need a tailored storage solution that fits their specific needs and budget.
While the flexibility is appreciated, it also means that users need to be more involved in the setup process. This added complexity may not be ideal for businesses that need a plug-and-play solution or for those who are unsure about which drives to choose for optimal performance.
Noise Level
78%
22%
For many users, the noise level of this NAS device is acceptable and doesn't pose a significant problem in office environments. It runs relatively quietly under normal operation, making it suitable for most businesses that don't require complete silence.
However, some buyers have mentioned that the unit can become quite noisy during heavy workloads or when multiple drives are operating. In quiet office settings or home environments, the noise level can become disruptive, particularly for users expecting a more silent operation.
Build Quality
86%
Users generally find the build quality of this NAS unit to be solid and durable. The chassis feels sturdy, and the overall construction suggests it is built to withstand long-term use, even in demanding business environments. This robust build adds to the feeling of reliability and long-term value.
While the build quality is generally praised, some users have reported that the unit is quite bulky and heavy, making it harder to find an ideal space for placement in small offices. The physical size can be a drawback for those with limited space or for users who require a more compact solution.
Customer Support
79%
21%
Many buyers find Synology's customer support to be helpful, particularly when dealing with technical issues or setup challenges. Several users noted that the support team is responsive and knowledgeable, providing detailed solutions that help resolve issues quickly.
On the flip side, some users have expressed frustration with response times, particularly when dealing with more complex problems. A few reviewers mentioned that it can take longer than expected to get a resolution, which may be problematic for businesses with urgent needs.
Value for Money
92%
This NAS unit offers excellent value for money considering the features it provides, including high performance, scalability, and customizable storage options. Users have noted that it delivers a strong return on investment for small to medium-sized businesses, especially those needing reliable network storage solutions.
Despite the positive feedback, some users believe that the upfront cost is relatively high compared to alternatives, especially for smaller businesses with limited budgets. The need to purchase additional drives and expansion units can also add to the overall cost, which might not make it the best choice for budget-conscious buyers.

Suitable for:

The Synology DS1823xs+ 8-Bay NAS is an excellent choice for small to medium-sized businesses and IT administrators looking for reliable, high-performance network storage. With its robust AMD Ryzen V1780B CPU and 10GbE connectivity, this unit can handle demanding tasks such as large file transfers and continuous data access. Companies that require scalable storage solutions will benefit from the option to expand up to 18 drives, ensuring long-term growth potential. Its customizable, diskless setup also makes it ideal for businesses seeking flexibility in choosing their own storage devices. Additionally, the unit’s data protection and backup features make it suitable for organizations prioritizing disaster recovery and data integrity.

Not suitable for:

However, the Synology DS1823xs+ 8-Bay NAS may not be the best fit for users with limited technical expertise or smaller setups. Its diskless configuration requires some knowledge of storage options, and those unfamiliar with NAS setups may find the installation process more complex than expected. Moreover, businesses with very tight budgets might find the upfront cost prohibitive, especially since additional drives and expansion units can quickly increase the overall price. For those needing a quieter device for office environments, the noise generated during heavy workloads might also be a drawback. Small offices or home users looking for a plug-and-play solution may prefer a simpler, more cost-effective alternative.

Specifications

  • Model: Synology DS1823xs+ is an 8-bay network-attached storage (NAS) solution designed for small to medium-sized businesses.
  • CPU: Powered by the AMD Ryzen V1780B processor with a 4-core architecture, offering a base clock of 3.35GHz and turbo boost up to 3.6GHz.
  • Memory: Equipped with 8GB DDR4 ECC SODIMM memory, ensuring data integrity with error correction.
  • Max Memory: Supports a maximum of 32GB RAM, allowing for better performance under heavy workloads with dual 16GB DIMMs.
  • Storage Expansion: Supports up to 18 drives with the use of DX517 expansion units, offering scalable storage solutions.
  • Hot-Swappable Drives: Allows users to replace or upgrade drives without shutting down the system, minimizing downtime.
  • Network Ports: Includes 2 x 1GbE and 1 x 10GbE network ports for flexible and high-speed connectivity.
  • PCIe Slot: One PCIe Gen3 x8 slot for adding expansion cards such as 10GbE network adapters or additional storage controllers.
  • High Availability: Supports Synology High Availability (SHA), ensuring business continuity with automatic failover between paired units.
  • Backup Solutions: License-free backup software for data protection, replication, and disaster recovery, included out of the box.
  • Drive Bays: Features 8 drive bays to accommodate 3.5-inch or 2.5-inch SATA HDDs or SSDs.
  • Drive Compatibility: Compatible with most 3.5-inch and 2.5-inch SATA hard drives and SSDs, allowing users to choose drives based on their needs.
  • Form Factor: Tower form factor with a compact design, suitable for businesses with limited space.
  • Dimensions: Measures 8.5 inches (215mm) in height, 8.3 inches (210mm) in depth, and 16.5 inches (420mm) in width.
  • Weight: Weighs approximately 17.6 lbs (8 kg) without drives, making it relatively easy to move or install.
  • Power Supply: Includes a 250W power supply, offering stable and efficient power delivery for continuous operation.
  • Cooling: Equipped with multiple fans for efficient cooling and heat dissipation to maintain optimal performance.
  • Software: Runs on Synology's DiskStation Manager (DSM) OS, providing a user-friendly interface for management and monitoring.
  • Warranty: Comes with a 3-year warranty, providing peace of mind and support for businesses relying on the device.
  • Security: Built-in security features such as AES-256 encryption and multi-factor authentication help protect data from unauthorized access.

FAQ

The Synology DS1823xs+ 8-Bay NAS is primarily designed for small to medium-sized businesses that require reliable and scalable network storage. It offers powerful performance for data backup, protection, and disaster recovery solutions, with an 8-bay configuration that supports up to 18 drives when using expansion units.

Setting up this NAS is straightforward. After connecting the device to your network, use Synology's DiskStation Manager (DSM) software to initialize and configure it. Since it's diskless, you will need to install your own drives. Once your drives are installed, DSM walks you through the setup process, including RAID configurations and network settings.

Yes, this device supports hot-swappable drives, which makes upgrading or replacing drives much easier. You can remove and insert drives without shutting down the NAS, ensuring minimal disruption to your business operations.

The AMD Ryzen V1780B CPU in this NAS offers robust performance with a 4-core architecture and clock speeds ranging from 3.35GHz to 3.6GHz in turbo mode. It handles demanding tasks like large file transfers, data backups, and virtualization without issues, making it ideal for businesses with heavy data usage.

While this device is powerful and versatile, it is primarily designed for small to medium-sized businesses. Its size and enterprise-level features may be overkill for home users who don’t need such extensive storage and performance capabilities. It’s ideal for environments that require high availability and scalable storage.

Yes, the DS1823xs+ can be expanded to support up to 18 drives when paired with the DX517 expansion units. This allows for considerable scalability, making it a great choice for growing businesses with increasing storage demands.

The DS1823xs+ offers multiple network connectivity options, including 2 x 1GbE and 1 x 10GbE ports. The 10GbE port provides high-speed data transfers, which is particularly useful for businesses that require quick access to large files or real-time data processing.

Synology High Availability (SHA) is a feature that ensures minimal downtime by pairing two Synology devices for failover protection. If one device fails, the other takes over automatically, making it ideal for businesses that require uninterrupted access to data and services.

The DS1823xs+ comes with Synology’s backup and recovery software, which is license-free for backup, replication, and disaster recovery. This software enables businesses to automate data protection tasks, ensuring that critical data is always safe and can be quickly restored in case of failure.

One downside of the DS1823xs+ is that it comes diskless, which means you'll need to purchase and install your own hard drives, which adds to the overall cost. Additionally, some users find the setup process a bit complex if they are not familiar with network storage solutions.