Synology DiskStation DS420+ NAS (2-Bay)

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85%
88%
Performance
92%
Ease of Setup
90%
Data Security
85%
Scalability (RAM/Storage)
87%
Build Quality
82%
Value for Money
80%
Software/OS Experience
86%
Connectivity (LAN/USB)
75%
Noise and Cooling
80%
Customer Support
90%
Compactness/Size
84%
Long-Term Reliability
More

Overview

The Synology DiskStation DS420+ NAS (2-Bay) is a compact and powerful network-attached storage solution designed for home and small office environments. This 2-bay NAS offers impressive performance with its Intel dual-core processor, providing high-speed data transfer capabilities. It’s designed with expandability in mind, allowing users to upgrade the memory to handle larger data sets and more intensive applications. The device’s compact design ensures it fits seamlessly into any workspace while delivering the reliability and speed needed for daily operations.

Features & Benefits

This Synology NAS offers several standout features that enhance its performance and usability. The inclusion of M.2 SSD slots allows for cache acceleration, significantly improving overall speed, especially during heavy use. The AES-NI hardware encryption engine provides enhanced data security, ensuring that sensitive information remains protected. Additionally, with expandable RAM (up to 6GB), users can tailor the device to meet their needs as they grow. The DS420+ also supports a variety of RAID configurations, offering customizable storage for different use cases.

Best For

The Synology DiskStation DS420+ is an excellent choice for a variety of users. Small businesses and remote workers will benefit from its reliable data storage, while home users can create their own personal cloud for easy access to media and files. Tech enthusiasts looking to build a customizable NAS system will appreciate its scalability and the ability to add additional storage or memory over time. Whether you're storing files, managing backups, or setting up a media server, this network storage device delivers a versatile solution.

User Feedback

User feedback for the Synology NAS is largely positive, with many appreciating its easy setup and robust performance. Users report quick installation and smooth integration into their existing networks. However, a common downside is that the device does not come with pre-installed drives, which some buyers found inconvenient. On the positive side, many users praise the DS420+ for its secure remote access and smooth interaction with other devices in a home or office environment. It’s often described as a solid choice for both beginners and experienced users alike.

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Pros

  • This NAS is easy to set up, making it a good choice for both beginners and experienced users.
  • Expandable RAM (up to 6GB) provides room for future upgrades and handling heavier workloads.
  • The M.2 SSD slots for cache acceleration significantly improve data transfer speed and system performance.
  • AES-NI hardware encryption ensures secure data storage, which is ideal for users with sensitive information.
  • Compact size makes it suitable for small office environments or home use where space is limited.
  • Supports multiple RAID configurations, offering flexibility for users who want customized storage solutions.

Cons

  • The device does not come with pre-installed drives, which could be inconvenient for users seeking an all-in-one solution.
  • Some users find the 2GB of base RAM limiting for more demanding applications or large-scale data usage.
  • The lack of 10GbE Ethernet support could be a downside for businesses or users with high-speed network requirements.
  • For users needing a higher level of network performance, this NAS may feel underwhelming with only 1GbE LAN ports.
  • Without built-in drives, users must invest time in selecting and installing their own storage solutions, which adds complexity.
  • It might not be powerful enough for those who require a NAS for resource-intensive applications or larger-scale enterprise use.

Ratings

The Synology DiskStation DS420+ NAS (2-Bay) has garnered strong feedback from users worldwide, across a variety of platforms and languages. After analyzing verified user reviews, filtered for authenticity and quality, it’s clear that this device excels in several areas, with both strengths and pain points contributing to the overall ratings. Reviewers highlight its ease of setup, performance, and scalability, while also noting some limitations like the lack of pre-installed drives and its relatively high price point compared to competitors in the market.

Performance
88%
Users are generally impressed by the high-speed performance of this network storage device. The Intel dual-core processor and M.2 SSD slots for cache acceleration ensure smooth data transfers and quick access, even with multiple tasks running simultaneously. It’s well-suited for those with demanding workloads or heavy data access needs.
While performance is strong, some users mention that the device can struggle under extremely heavy loads. The lack of a dedicated GPU or more advanced processing power may impact users with specific high-performance requirements, especially for very large data sets or complex applications.
Ease of Setup
92%
Many users find this device very easy to set up, with straightforward instructions and an intuitive interface. Even for those who aren't tech-savvy, the plug-and-play experience is a major advantage. Its compatibility with other devices and seamless installation process make it ideal for home or small office use.
A few users noted that while the setup is generally simple, the initial configuration process can feel a bit slow. Additionally, some users encountered minor issues with network settings, requiring a bit of troubleshooting to get everything working smoothly.
Data Security
90%
The AES-NI hardware encryption engine is highly praised for its robust data security. Users appreciate the peace of mind it offers, knowing that their files are protected from unauthorized access. For businesses and individuals with sensitive information, this feature is a standout, ensuring both security and fast performance.
Despite strong security features, some users pointed out that the lack of built-in drives means they have to separately manage disk encryption. This can be an inconvenience for users seeking a more integrated solution or for those who are new to NAS systems and prefer everything pre-configured.
Scalability (RAM/Storage)
85%
This NAS is highly regarded for its scalability, particularly the ability to expand RAM up to 6GB. This future-proofing allows users to adapt the device as their storage or performance needs grow. Additionally, the support for multiple RAID configurations adds further flexibility, making it ideal for users with changing storage demands.
While scalability is a key advantage, some users feel that the 2GB base RAM might be too limiting for those looking to run more demanding applications right out of the box. The upgrade process also requires additional investment in compatible RAM, which some find inconvenient and costly.
Build Quality
87%
The build quality of this 2-bay NAS is solid, with a compact desktop design that fits well in most home or office environments. The device’s sturdy construction ensures durability over time, and it remains cool even under continuous use, thanks to its efficient cooling system.
Although the build is generally good, some users mentioned that the plastic exterior feels a bit flimsy compared to other, more premium NAS systems. Additionally, the weight and dimensions, while not too large, may still take up valuable desk space for those with limited room.
Value for Money
82%
18%
Many users feel that this device provides a good balance of performance, features, and scalability for the price. It offers great value, especially for small businesses or tech enthusiasts who need a versatile, secure, and expandable NAS system without breaking the bank.
Some buyers believe that the Synology NAS is priced higher than competing models with similar specifications. The additional costs for drives and RAM upgrades may also deter budget-conscious buyers, who could find more affordable options with similar basic functionality.
Software/OS Experience
80%
20%
The DiskStation Manager (DSM) software is widely appreciated for its user-friendly interface and robust functionality. It allows easy access to data, app integration, and system management. The software’s comprehensive features make it a strong point for users who want to tailor their NAS setup.
Some users have reported occasional software glitches, especially when performing firmware updates or installing third-party apps. While the system is generally stable, these minor issues can be frustrating, particularly for those who rely on seamless operation.
Connectivity (LAN/USB)
86%
The dual 1GbE LAN ports provide reliable network connectivity, which is crucial for stable and fast data transfer. Additionally, the two USB 3.0 ports allow for easy peripheral connection, such as external drives for backup, making it versatile for different setups.
While the connectivity options are generally good, some users wished for faster Ethernet speeds (e.g., 10GbE) for larger enterprise-level data transfer. The limited USB ports may also be a downside for those needing more extensive peripheral support without investing in a USB hub.
Noise and Cooling
75%
25%
The cooling fan is fairly quiet, even during extended use, making it suitable for environments where noise levels matter, like home offices. It keeps the device adequately cooled without being disruptive, which is appreciated by many users.
Some users found the fan noise to be noticeable when the device is under load, especially in smaller or quieter rooms. In addition, while the fan works well for cooling, it can be a bit louder than expected when the system is actively transferring large amounts of data.
Customer Support
80%
20%
Synology’s customer support is generally praised for being helpful and responsive. Users appreciate the availability of online resources, guides, and the community forums, which are useful for troubleshooting and technical advice.
Despite the positive feedback, some users reported slower response times for more complex issues, particularly those that require in-depth troubleshooting. A few users have expressed frustration with the support experience during critical situations when a quick resolution is needed.
Compactness/Size
90%
The compact size of this 2-bay NAS makes it ideal for home and small office use. It takes up very little desk space while still providing robust performance. Its desktop form factor is a big plus for those who need a powerful yet space-efficient storage solution.
While the size is a benefit for many, users with more extensive storage requirements might find the two-bay configuration too limiting. Those looking for larger storage solutions will need to either upgrade or invest in additional devices, which adds complexity and cost.
Long-Term Reliability
84%
Users have expressed confidence in the long-term reliability of this NAS, citing its solid construction, reliable performance, and Synology’s reputation for quality. It performs well even after extended use, offering peace of mind for those storing critical data.
Some users noted that the lack of pre-installed drives can be a disadvantage for those looking for an out-of-the-box solution. Additionally, while reliability is generally high, occasional hardware or software issues have been reported, though these tend to be resolved with updates.

Suitable for:

The Synology DiskStation DS420+ NAS (2-Bay) is an excellent choice for small businesses, remote workers, and home users seeking a reliable, scalable storage solution. Its compact size and robust performance make it ideal for environments where space is limited but data demands are high. Users who need an easy-to-setup NAS for tasks such as file sharing, data backup, and personal cloud solutions will appreciate the simple interface and solid performance. Tech enthusiasts looking to customize their setup with expandable RAM or M.2 SSD cache acceleration will also benefit from the flexibility this device offers. The security features, like AES-NI hardware encryption, provide additional value for those who require safe remote access to their data.

Not suitable for:

However, the Synology DiskStation DS420+ NAS (2-Bay) may not be the best fit for users requiring a higher-performance NAS for heavy-duty applications. Its 2GB base RAM might feel limiting for those with larger workloads or demanding data processing needs, and upgrading to 6GB comes at an additional cost. Moreover, the absence of pre-installed drives means users must invest extra time and money in choosing and setting up drives. This device also lacks 10GbE Ethernet, which could be a concern for businesses with high network traffic or those working with extremely large files. Finally, users who prefer plug-and-play devices with everything included may find the setup process a bit more complex than expected.

Specifications

  • Processor: Intel dual-core 2.0 GHz (up to 2.9 GHz) processor for efficient performance.
  • Memory: 2 GB DDR4 RAM, expandable up to 6 GB to support heavier workloads.
  • Drive Bays: 2-bay design, supporting 3.5-inch or 2.5-inch SATA HDDs or SSDs.
  • M.2 SSD Slots: Includes M.2 SSD slots for cache acceleration to improve performance.
  • Encryption: AES-NI hardware encryption engine for secure data storage and fast encryption/decryption.
  • RAID Support: Supports multiple RAID configurations, including RAID 0, RAID 1, and SHR.
  • Network Ports: Equipped with 2 x 1GbE LAN ports for reliable network connectivity.
  • USB Ports: Two USB 3.0 ports for connecting external drives or peripherals.
  • Maximum Capacity: Supports a maximum raw storage capacity of 32 TB (16 TB per bay).
  • Power Supply: Powered by a 60W power supply for efficient energy usage.
  • Cooling: Features a 92mm fan for cooling to maintain optimal operating temperatures.
  • Form Factor: Compact desktop form factor, ideal for small office or home use.
  • Dimensions: Measures 8.78 x 7.83 x 6.54 inches for a compact, space-saving design.
  • Weight: Weighs 2.86 lbs, making it light and easy to place on a desk or shelf.
  • Compatibility: Compatible with both Windows and macOS operating systems via SMB, AFP, and NFS protocols.
  • Operating System: Runs Synology’s DiskStation Manager (DSM) for easy management and configuration.
  • Backup Solutions: Supports multiple backup options, including cloud, local, and remote backup solutions.
  • Remote Access: Allows secure remote access to files from any device with an internet connection.

FAQ

The Synology DiskStation DS420+ is a compact 2-bay network-attached storage (NAS) solution, designed for home and small office use. It's ideal for users who need reliable data storage, secure remote access, and easy integration with multiple devices. It is particularly suited for small businesses, remote workers, and home users seeking a personal cloud solution.

Setting up the NAS is straightforward: just install the hard drives (sold separately), connect the device to your network, and follow the on-screen setup wizard via the Synology DiskStation Manager (DSM) interface. It will guide you through creating your storage volumes and configuring system settings.

The Synology DiskStation DS420+ supports up to 32 TB of raw storage (16 TB per bay), allowing for substantial data storage. The actual usable capacity will depend on the RAID configuration you choose.

Yes, this NAS supports multiple RAID configurations, including RAID 0, RAID 1, and SHR (Synology Hybrid RAID). These options provide flexibility, allowing you to prioritize speed or redundancy depending on your needs.

The device comes with 2GB of DDR4 RAM, which can be expanded up to 6GB to handle more demanding applications and larger data sets. RAM expansion is a simple process, and additional memory is available from Synology.

Yes, the DS420+ includes M.2 SSD slots for cache acceleration, which can significantly enhance data transfer speeds and overall system performance. Using SSDs as a cache drive can boost read/write speeds, especially when accessing frequently used files.

This device comes with AES-NI hardware encryption, ensuring that your stored data is encrypted securely without sacrificing performance. It also supports secure remote access, allowing you to safely access your data from anywhere with an internet connection.

No, the DS420+ does not include hard drives, so you’ll need to purchase them separately. This allows you to choose the drives that best suit your storage needs and budget.

Yes, the DS420+ is compatible with both Mac and Windows devices. It supports SMB, AFP, and NFS protocols, allowing seamless integration with various operating systems.

The Synology DiskStation DS420+ is generally quiet during operation, thanks to its 92mm fan designed for efficient cooling. It should be unobtrusive in most home or small office environments, though noise levels may vary depending on the installed hard drives.