StarTech 56K USB Dial-Up & Fax Modem

StarTech 56K USB Dial-Up & Fax Modem — image 1
StarTech 56K USB Dial-Up & Fax Modem — image 2
StarTech 56K USB Dial-Up & Fax Modem — image 3
StarTech 56K USB Dial-Up & Fax Modem — image 4
82%
18%
87%
Performance
70%
Compatibility with OS
92%
Ease of Setup
94%
Portability
85%
Reliability
91%
Value for Money
75%
Fax Performance
80%
Caller ID and Voice Functionality
83%
Build Quality
68%
Customer Support
66%
Software/Firmware Experience
96%
Size and Weight
More

Overview

The StarTech 56K USB Dial-Up & Fax Modem offers a reliable solution for users needing dial-up and fax capabilities. This external USB modem is specifically designed for areas where high-speed internet is unavailable, making it an ideal option for remote locations or users on legacy systems. With its simple setup and broad compatibility, this modem works well across multiple platforms, including Windows, macOS, and Linux. Whether you’re connecting for personal or business use, it provides essential communication options, especially in rural areas where traditional broadband isn't an option.

Features & Benefits

The 56K modem supports data transfer speeds up to 56Kbps and fax transmission at 14.4Kbps, providing reliable performance for everyday communication needs. It features hardware-based processing, which helps reduce the load on your computer’s CPU, ensuring smooth and efficient operation. The inclusion of caller ID support and voice functionality makes it versatile, whether for personal calls or business use. Its compact, lightweight design makes it portable and USB-powered, simplifying setup without the need for an external power supply.

Best For

This modem is best suited for users in areas where high-speed internet is not available, especially those relying on dial-up connections for their online activities. It's also a great fit for businesses needing fax functionality or security systems that require stable communication in low-tech environments. Additionally, it's a practical solution for remote workers or anyone who needs a reliable, low-cost internet connection for basic browsing and communication tasks in locations with limited infrastructure.

User Feedback

Users generally appreciate the easy installation and consistent performance of this modem, with many noting that it works well even in areas with limited signal strength. However, some have reported occasional compatibility issues with newer operating systems, particularly with Windows 10 and macOS updates. On the positive side, the compact size of the device makes it a convenient choice for frequent travelers, offering a portable solution for those who need a dial-up connection on the go. Still, some would like to see more robust support for modern OS versions.

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Pros

  • Simple and quick installation process, making it user-friendly even for those with minimal technical knowledge.
  • Ideal for areas with limited internet access, offering a reliable dial-up solution where broadband options are unavailable.
  • Compact size allows for easy portability, making it convenient for users who need internet access on the go.
  • Works well across a variety of operating systems, including Windows, macOS, and Linux, providing broad compatibility.
  • Caller ID support and voice functionality offer added convenience for users who also rely on fax communication.
  • USB-powered design eliminates the need for an additional power source, simplifying setup and reducing clutter.

Cons

  • Some users have experienced compatibility issues with newer operating system versions, affecting performance and connectivity.
  • The 56Kbps data transfer speed may be too slow for users needing faster internet for activities like streaming or large downloads.
  • A few users have mentioned the modem may not perform as reliably with certain ISPs, leading to occasional disconnects.
  • While portable, its compact design can make it easy to misplace or lose during travel.
  • Not ideal for heavy-duty or long-term use, especially in environments where faster internet speeds are a priority.
  • Lack of modern features, such as Wi-Fi support, limits its usefulness in a world that increasingly relies on faster, wireless connections.

Ratings

The scores for the StarTech 56K USB Dial-Up & Fax Modem were produced by RR-AI after analyzing verified user reviews from a variety of platforms and languages. Spam, bot/incentivized, duplicated, and off-topic reviews were filtered out, ensuring that only authentic, high-quality feedback informed the results. While this modem receives praise for its reliable performance and compact design, some users have raised concerns about its compatibility with newer operating systems. Both strengths and pain points are reflected in the following categories, providing a balanced view based on diverse user experiences worldwide.

Performance
87%
Many users are satisfied with the solid data transfer rate of up to 56Kbps, which meets the needs of basic internet browsing and email. The hardware-based modem offers efficient performance by reducing the load on the CPU, resulting in smooth and reliable operation for those in need of a simple internet solution.
However, some users have noted that performance can be inconsistent with certain network setups or in areas with poor signal quality. A few reviewers mentioned that the modem struggles with heavy internet tasks, limiting its appeal for more demanding applications like video streaming.
Compatibility with OS
70%
30%
The modem's compatibility with Windows, macOS, and Linux makes it a versatile option for users across multiple platforms. Many buyers appreciate the straightforward installation process, which doesn't require additional drivers or complex setups on most systems.
Despite its broad compatibility, some users have faced issues with newer operating system versions. These problems include failure to recognize the device or unstable performance after OS updates, leading to frustration for users relying on newer OS environments.
Ease of Setup
92%
A key benefit that many users highlighted is the device’s simple setup. Plug-and-play functionality, with no need for extra software or complicated configurations, makes it easy for even novice users to get started without hassle.
However, there have been some complaints from users who experienced connection drops or slow initialization on certain computers. While this is not common, it can pose an issue for those unfamiliar with troubleshooting USB devices.
Portability
94%
This device's compact size and lightweight design are frequently praised, particularly by travelers. The small form factor makes it easy to carry in a bag or even a pocket, allowing users to have a reliable internet connection wherever they go.
However, some users have mentioned that the small size can be a downside when it comes to the durability of the USB port connection, which may wear out over time with constant plugging and unplugging.
Reliability
85%
Users appreciate the overall reliability of this modem, especially for basic internet needs in rural or remote areas. Once set up, it delivers consistent service for light browsing and email communication.
On the downside, a few users reported occasional disconnections or instability, particularly in regions with weaker signals. This inconsistency, though not widespread, can be a dealbreaker for users needing a constant, reliable connection.
Value for Money
91%
This modem offers great value, especially for users on a budget or in areas with limited internet options. For its price, the combination of a functional dial-up connection and fax capability is a strong offering, making it a cost-effective solution for those with basic connectivity needs.
While the price is appealing, some users feel that the modem's capabilities are too limited for modern internet demands, especially when compared to higher-speed alternatives. These users often consider upgrading to more advanced modems for faster, more stable connections.
Fax Performance
75%
25%
For users who need fax capabilities, the modem performs reliably for basic faxing tasks, supporting speeds up to 14.4Kbps. It serves well for essential communication needs in environments where faxing is still a necessity.
However, some buyers have reported that the fax functionality is slower than expected, especially when dealing with larger documents. There are occasional delays in transmission, which can be inconvenient for users who need faster faxing services.
Caller ID and Voice Functionality
80%
20%
Many users appreciate the added convenience of the caller ID and voice functionality, especially in a home or small office setup. This feature allows for better call management and enhances the overall utility of the modem beyond just data transfer.
On the flip side, some customers have encountered issues with these features, noting that they sometimes fail to work properly on certain operating systems or in areas with poor phone signal quality.
Build Quality
83%
The build quality of this device is generally praised for being sturdy and compact. The small dimensions and USB-powered design contribute to its portability without sacrificing structural integrity, making it durable enough for everyday use.
Despite its solid construction, some users have expressed concerns about the long-term durability of the USB connection, particularly after repeated plugging and unplugging. Over time, the USB port may show signs of wear, affecting the modem's overall reliability.
Customer Support
68%
32%
When users needed help, many reported that customer support responded quickly and addressed basic inquiries, particularly around installation and setup. For straightforward issues, the support was adequate and efficient.
However, there were complaints about the quality of support for more complex issues, especially when it comes to compatibility with newer operating systems. Several users felt that the support staff lacked detailed knowledge of technical problems, leaving them without satisfactory solutions.
Software/Firmware Experience
66%
34%
For the most part, users found the modem’s software to be easy to use and effective for its intended purpose. Basic settings and adjustments are straightforward, and the software does not require regular updates, ensuring a consistent experience.
Unfortunately, some users reported occasional issues with the modem's software, such as bugs or crashes during installation or operation. These issues have been more frequent in newer operating systems, leaving users frustrated with a lack of timely software updates.
Size and Weight
96%
One of the most frequently mentioned advantages of this modem is its ultra-compact size and light weight. It is incredibly easy to pack and carry, making it perfect for mobile use in environments where space is limited or portability is essential.
Despite the positive feedback about its size, a few users noted that its small form factor makes it feel somewhat fragile. Though it's generally sturdy, the compact design can make it more susceptible to damage if not handled carefully during transport.

Suitable for:

The StarTech 56K USB Dial-Up & Fax Modem is ideal for users in rural or remote locations where internet connectivity options are limited. Its compatibility with Windows, macOS, and Linux ensures it works across a wide range of systems, making it a versatile choice for homes or small offices with low-budget or legacy internet needs. This modem is also a good option for individuals who need basic dial-up internet or reliable fax functionality, such as remote workers, security systems, and POS systems. The compact, portable design makes it easy to carry, making it a practical solution for users who travel frequently and need a portable internet connection on the go.

Not suitable for:

However, the StarTech 56K USB Dial-Up & Fax Modem may not be the best choice for users seeking high-speed internet or those who require a stable connection for more demanding online tasks. Users who need fast browsing, streaming, or gaming will likely find its 56Kbps speed inadequate. Additionally, while the modem is compatible with older operating systems, some users have reported compatibility issues with newer OS versions, leading to connection instability. Those looking for a modem with more robust features or faster performance may want to explore other options better suited to modern internet demands.

Specifications

  • Modem Type: External USB modem designed for dial-up and fax functionality.
  • Data Transfer: Supports data transfer speeds up to 56Kbps for dial-up internet connections.
  • Fax Transfer: Supports fax transfer speeds up to 14.4Kbps.
  • Power Source: USB-powered, eliminating the need for an additional power adapter.
  • Caller ID: Supports caller ID functionality for managing incoming calls.
  • Voice Functionality: Includes voice functionality for use with voice-enabled services.
  • Operating Systems: Compatible with Windows, macOS, and Linux operating systems.
  • Dimensions: Measures 3″L x 1.1″W x 0.8″H, compact and portable in design.
  • Weight: Weighs 0.986 ounces, making it lightweight and easy to carry.
  • Connectivity: Features a single RJ11 telephone jack for phone line connection.
  • Compression: Supports V.44 compression for improved data transfer efficiency.
  • Compatibility: Supports various modem standards including V.92, V.90, V.34, and V.32bis.
  • USB Interface: Connects to devices through a standard USB interface for easy setup.
  • Installation: Requires minimal installation; drivers are automatically installed on most systems.
  • Portability: Compact and lightweight design ideal for travel or mobile use.
  • Temperature Range: Operates within a standard temperature range suitable for general indoor use.
  • Warranty: Backed by a manufacturer warranty for quality assurance.
  • Faxing Applications: Ideal for users requiring reliable fax services in remote areas.
  • Connection Type: Works with standard telephone lines for dial-up and faxing services.
  • System Requirements: Requires a device with a USB port and an available telephone line for operation.

FAQ

Setting up this device is straightforward. Simply plug the USB modem into an available USB port on your computer, install any necessary drivers (if prompted), and connect a phone line to the RJ11 jack. The modem is USB-powered, so no additional power source is required.

This modem is compatible with Windows, macOS, and Linux operating systems, offering flexibility for users across different platforms. Ensure that your operating system has the necessary drivers for optimal performance.

Yes, the StarTech 56K USB Dial-Up & Fax Modem supports fax functionality, allowing you to send and receive faxes at speeds of up to 14.4Kbps. It’s especially useful for users who need reliable fax capabilities in areas with limited internet access.

Yes, this modem is ideal for areas with limited internet connectivity, such as rural or remote locations. With its 56Kbps data transfer speed, it offers a reliable option where broadband services might not be available.

The modem supports a maximum data transfer speed of 56Kbps, which is suitable for basic internet browsing, email, and light data usage. However, it may not be ideal for high-bandwidth tasks such as streaming video or large file downloads.

While the modem is compatible with most operating systems, some users have reported occasional compatibility issues with newer OS versions. It’s recommended to check for driver updates or support from the manufacturer if you encounter problems on recent system updates.

This modem has a compact and lightweight design, measuring just 3″L x 1.1″W x 0.8″H and weighing only 0.986 ounces. This makes it easy to carry around, making it an excellent choice for those needing a portable dial-up solution for travel.

Yes, this modem supports caller ID functionality, which can be especially helpful for users who also need to manage phone calls alongside their internet or fax services. The feature adds convenience by allowing you to see incoming caller information.

Yes, this modem is well-suited for security systems, POS (Point of Sale) credit authorization, and other applications where dial-up connectivity is required. Its reliability and low-cost operation make it a popular choice for such needs.

The main limitation of this modem is its slower 56Kbps data transfer rate, which may not be sufficient for tasks that require higher speeds like video conferencing or large file transfers. Additionally, some users have experienced compatibility issues with newer operating systems, which could impact overall reliability.