U.S. Robotics USR5637 56K USB Fax Modem

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80%
20%
82%
Performance
93%
Ease of Setup
88%
Compatibility
90%
Value for Money
85%
Portability
80%
Voice Support
77%
Build Quality
78%
Speed for Dial-up Internet
70%
Customer Support
75%
Durability
85%
Faxing Capability
55%
Modern Broadband Compatibility
More

Overview

The U.S. Robotics USR5637 56K USB Fax Modem is an external USB modem that brings both fax and voice support, making it a versatile choice for those relying on dial-up internet and fax communication. This modem is designed for easy installation, offering a plug-and-play setup with no complex configurations needed. It supports a range of operating systems, including Windows, Mac, and Linux, ensuring broad compatibility. Whether you need to connect to the internet through dial-up or send a fax, this device is built to handle the job with reliable performance.

Features & Benefits

This USB modem integrates powerful communications processing, which helps maintain reliable performance without overwhelming the computer’s resources. It is compatible with multiple operating systems, from Windows to Linux, making it ideal for a wide range of users. The modem’s USB connectivity ensures it can easily connect to modern PCs and laptops, while its compact design means it’s portable and convenient. Additionally, the voice support functionality allows users to enhance their fax communication, making this device a more versatile option for remote offices or small businesses.

Best For

The USR5637 modem is best suited for individuals or small businesses that require a reliable dial-up connection for faxing or internet use. It’s an excellent choice for users in remote areas or home offices where broadband connections might be unavailable or cost-prohibitive. Those with older operating systems or legacy systems that need modem support will find it particularly useful. Additionally, it’s a good option for small businesses that need a dependable way to send and receive faxes without the need for a dedicated phone line.

User Feedback

Many users have praised the USR5637 modem for its simple setup and stable connection. It’s particularly appreciated for working well with older operating systems, allowing those with legacy setups to stay connected without issues. Some users have mentioned that while the modem performs admirably for basic tasks like emailing or sending faxes, it might not be ideal for high-speed internet needs. A few customers have noted that it feels a bit outdated, especially with the rise of faster broadband, but for those who need a reliable dial-up solution, it remains a solid choice.

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Pros

  • Easy plug-and-play installation, making setup quick and hassle-free.
  • Compatible with Windows, Mac, and Linux, ensuring broad device compatibility.
  • Compact and lightweight design, ideal for portability and use in tight spaces.
  • Reliable connection for basic internet tasks like email and browsing.
  • Works well with legacy systems that still rely on dial-up connections.
  • Affordable option for users in remote areas with limited broadband access.

Cons

  • Not suitable for high-speed internet tasks like streaming or large downloads.
  • Some users report that it struggles with modern broadband speeds and can feel outdated.
  • Performance may be inconsistent in areas with high-speed broadband availability.
  • Limited features for users seeking advanced faxing capabilities or voice features.
  • May not be durable enough for heavy daily use in a business environment.
  • Lack of modern features makes it less ideal for tech-savvy users expecting faster connections.

Ratings

The reviews for the U.S. Robotics USR5637 56K USB Fax Modem reflect a well-rounded view of its performance, with feedback sourced from multiple countries and platforms. After filtering out unreliable or off-topic reviews, the overall ratings highlight both its strengths and areas for improvement. This modem is appreciated for its solid performance in specific use cases, though some users mention limitations for modern broadband speeds. The following ratings are based on verified user experiences worldwide, spanning several languages and providing a comprehensive perspective.

Performance
82%
18%
Many users find this modem delivers solid and consistent performance for basic dial-up internet and faxing tasks. The reliable connection even on older systems is appreciated, especially for users with limited broadband access. It does what it promises without fail, providing stable service for daily use in remote or legacy setups.
Some buyers feel that the performance doesn’t meet the speed demands for modern high-bandwidth applications. For users accustomed to broadband speeds, this modem feels quite slow. It also struggles with large file transfers or multimedia tasks, which limits its versatility in today’s internet landscape.
Ease of Setup
93%
Setup is simple and straightforward, with many users praising its plug-and-play functionality. The device works seamlessly with all major operating systems, and installing it is typically a matter of just plugging it in. This ease of installation makes it a great choice for users who aren’t tech-savvy or prefer hassle-free solutions.
While most find setup easy, a few users report minor driver installation issues, especially on older operating systems. There were also mentions of needing to restart the system for the device to be fully recognized. These minor frustrations, though infrequent, can be inconvenient for some buyers.
Compatibility
88%
The modem's compatibility with Windows, Mac, and Linux is a standout feature. Users appreciate the broad support for different operating systems, especially in environments where they may be working across multiple platforms. This makes it a versatile option for users with mixed-system setups.
Some users report issues with compatibility on less common or outdated versions of operating systems, requiring additional configuration. Additionally, while it works across a variety of platforms, some advanced system setups or configurations might require additional tweaks, making it less plug-and-play in these cases.
Value for Money
90%
At its price point, this device offers excellent value, especially for users in need of a simple, reliable dial-up solution. Its straightforward performance and broad compatibility make it a great option for those who don’t need the latest tech but want a dependable modem for specific use cases. The low cost compared to modern broadband solutions is also a significant draw.
However, some users feel the device's features may not justify the price for those expecting higher speeds or more advanced features. With the shift towards broadband, this device may seem outdated to those looking for cutting-edge solutions or higher data speeds, despite being a solid performer for basic tasks.
Portability
85%
The compact design of this modem makes it easy to carry and store, making it ideal for users who need a portable solution. Weighing only 4.2 ounces and with its slim dimensions, it can easily fit into a laptop bag or a briefcase, perfect for remote work or business travel.
Although it is small, its reliance on a USB connection limits some portability aspects, as it needs a computer to function. Some users also find that its portability is overshadowed by the fact that dial-up connections are not always available in remote locations, which could make it less useful on the go.
Voice Support
80%
20%
Voice support for faxing tasks adds versatility, allowing users to send and receive faxes without needing a separate phone line. This makes it a good option for home offices or small businesses where faxing is still an essential communication tool.
Despite the voice support, some users find that the quality and reliability of fax communication could be better. Occasionally, users experience poor audio quality or dropped signals, especially in areas with weak connections, which can limit the effectiveness of faxing.
Build Quality
77%
23%
The modem is lightweight and compact, which many users find convenient for travel and storage. It feels sturdy enough for daily use, and its plastic casing protects the internal components well.
A few users noted that the build quality feels somewhat cheap, especially when compared to other tech devices. There were also mentions of occasional wear and tear over time, which might affect its longevity, though this is not a widespread concern.
Speed for Dial-up Internet
78%
22%
For dial-up users, the 56K speed is adequate for basic browsing and light online tasks. Users in areas with limited broadband access find that this modem performs well enough for email and text-based web activities.
While sufficient for basic tasks, many users find the speed of this modem far too slow for modern web applications. Streaming, downloading large files, and other high-speed tasks are not feasible, which can be frustrating for those who have upgraded to faster internet connections.
Customer Support
70%
30%
The customer support team is responsive and typically helpful in resolving basic setup and troubleshooting issues. Some users reported positive experiences when contacting them for driver assistance or compatibility queries.
However, several users have had negative experiences with customer service, mentioning long wait times or generic responses that didn’t resolve their issues. In cases of more complex problems, some felt that support was not as knowledgeable or helpful as expected.
Durability
75%
25%
The modem's durability is satisfactory for users who only require it for occasional use. It’s a functional device that performs as expected over time without any major issues.
For those who need a modem for frequent, long-term use, the build may not hold up well under constant use. Some reports mention occasional malfunctions after extended periods, such as connectivity issues, which can reduce the device’s overall reliability.
Faxing Capability
85%
Fax functionality is a major strength of this modem, especially for users who still rely on faxing for communication. It handles sending and receiving faxes without requiring a separate phone line, which is ideal for home offices and small businesses.
Some users have found that the fax feature can be hit or miss, with occasional errors during transmission or reception. This can be frustrating, particularly in professional settings where reliability is critical.
Modern Broadband Compatibility
55%
45%
While the modem performs well for dial-up connections, it serves as a reliable solution for those who need it in areas without broadband access. It continues to provide functionality in situations where no other options are available.
This modem falls short for modern broadband connections, struggling with the demands of fast internet speeds. For users seeking faster speeds or compatibility with newer broadband technologies, this device feels outdated and insufficient.

Suitable for:

The U.S. Robotics USR5637 56K USB Fax Modem is ideal for individuals or small businesses who still rely on dial-up connections for basic internet use or faxing. It's well-suited for home offices in remote locations with limited broadband access, where modern high-speed options may not be available. The modem's easy plug-and-play installation is particularly beneficial for users who need a simple, no-fuss solution. Legacy system users or those with older operating systems will also appreciate its reliable performance. Additionally, students or professionals on a budget, requiring a stable but low-cost connection for essential tasks, will find this device valuable for their needs.

Not suitable for:

However, this modem may not meet the needs of users who require high-speed internet access or frequent data-heavy tasks like streaming, large downloads, or gaming. It is clearly not suitable for those in areas where modern broadband is available or users looking to upgrade to faster, more reliable connections. This external fax modem also falls short for businesses that need high-performance faxing or advanced voice capabilities. Users expecting the latest technology or faster speeds should look elsewhere, as the U.S. Robotics USR5637 modem can feel outdated when compared to modern broadband demands.

Specifications

  • Type: External USB modem designed for dial-up internet and faxing use.
  • Speed: Supports a maximum connection speed of 56K for internet and fax communications.
  • Fax Support: Includes built-in support for sending and receiving faxes.
  • Voice Support: Provides voice capabilities for enhanced fax communication.
  • Connectivity: Connects via USB, ensuring compatibility with modern PCs and laptops.
  • Operating Systems: Compatible with Windows, Mac, and Linux operating systems.
  • Plug-and-Play: Features plug-and-play installation, requiring no complex setup.
  • Weight: Lightweight at 4.2 oz, offering easy portability.
  • Dimensions: Compact dimensions of 6 x 7.75 x 1.5 inches for easy storage and portability.
  • Modem Compatibility: Compatible with major modem services like AT&T and Verizon.
  • Processor: Uses a controller-based processor for reliable communications processing.
  • USB Version: Works with USB 2.0 and higher ports for fast and stable data transfer.
  • Power Source: Powered through the USB connection, eliminating the need for an external power adapter.
  • Compatibility with Legacy Systems: Ideal for legacy systems that require a traditional dial-up modem.
  • User Feedback: Known for stable performance, especially on older operating systems.
  • Environmental Conditions: Operates effectively in environments with limited broadband availability.
  • Installation: Requires no technical expertise for installation, making it user-friendly.
  • Durability: Compact and durable enough for everyday home office use.
  • Support: Provides support for basic internet tasks like browsing and emailing, but not suitable for high-speed activities.

FAQ

The setup process is straightforward, as the modem features plug-and-play functionality. Simply connect it to a USB port on your computer, install any necessary drivers (if required), and you're ready to go. No complex installation steps are involved, making it easy for users of all technical levels.

Yes, the U.S. Robotics USR5637 56K USB Fax Modem is compatible with all major operating systems, including Windows, Mac, and Linux. This broad compatibility ensures that it will work seamlessly with various computers, whether you're using an older machine or a newer model.

Yes, this device is specifically designed for both dial-up internet connections and faxing. It supports 56K speeds, which are suitable for basic browsing, email, and fax communication, making it a versatile choice for users who still rely on dial-up services.

This modem supports a maximum connection speed of 56K, which is typical for dial-up connections. It’s best suited for basic tasks like browsing the web or sending faxes, but not ideal for streaming or downloading large files due to its limited speed.

This modem is compact and lightweight, weighing only 4.2 oz. Its small size and USB connectivity make it easy to carry around and use on different computers, making it a good choice for users who need a portable solution.

Yes, the USR5637 modem supports voice functionality for enhanced fax communication. This feature allows you to send and receive faxes with better audio quality compared to some basic modems, providing added convenience for users who rely on voice and fax services.

While the USR5637 is reliable for dial-up connections, it is not suited for modern broadband requirements. If you rely on high-speed internet for streaming, gaming, or large downloads, you may want to look for a more modern modem that supports higher speeds.

No, this modem is designed for traditional dial-up connections and does not support mobile hotspots or cellular networks. It’s best for users who still need a physical landline connection for internet or faxing.

This modem is ideal for users in remote locations with limited broadband access or for those using legacy systems that require a modem. It’s also a practical solution for small businesses or home offices where faxing is still needed alongside basic internet connectivity.

Many users report stable performance on older operating systems like Windows XP or older versions of Mac OS. The modem’s reliable connection, even on older setups, is one of its most appreciated features, making it a solid choice for users with legacy systems.