Motorola MT7711 Cable Modem/Router

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86%
89%
Performance
86%
Wi-Fi Coverage & Speed
91%
Setup & Installation
92%
Value for Money
94%
Compatibility with Xfinity
83%
Build Quality
79%
Customer Support
88%
Network Stability
84%
Guest Network Security
90%
Voice Service Quality
80%
Range for Larger Homes
78%
Device Compatibility
More

Overview

The Motorola MT7711 Cable Modem/Router is an ideal choice for users who need a high-performance solution for both internet and voice services. This device combines a modem and router into a single unit, supporting DOCSIS 3.0 for faster speeds and enhanced reliability. It is particularly suited for Xfinity (Comcast) customers who subscribe to both internet and voice services, with the added convenience of two dedicated telephone ports for Xfinity Voice. For households seeking to streamline their home networking, this modem-router combo delivers an all-in-one solution that eliminates the need for separate devices.

Features & Benefits

This Motorola modem-router offers impressive specifications with AC1900 Wi-Fi speeds, ensuring stable and fast internet for activities like streaming and gaming. It features four Gigabit Ethernet ports for wired connections, ensuring high-speed, uninterrupted access for devices that require it. The inclusion of AnyBeam beamforming technology improves Wi-Fi range and overall performance. Additionally, the device can support up to 253 devices, making it perfect for large households or smart homes. For added security, guest network access is also available, providing visitors with internet without compromising your private network.

Best For

The Motorola MT7711 is perfect for households with multiple devices and users who demand high-speed internet for activities like gaming, video conferencing, or streaming. Xfinity Internet and Voice customers will find this device particularly beneficial, as it supports both services in a single unit. Users looking for an easy-to-set-up and reliable modem-router combo will appreciate its simplicity and performance. It is also a great choice for people who want to upgrade their home network without the hassle of managing separate modem and router units.

User Feedback

Overall, reviews for the Motorola MT7711 Cable Modem/Router are largely positive. Many users praise its stable Wi-Fi performance, especially for HD streaming and gaming. The setup process is noted to be straightforward, with a helpful guide included in the box. However, some users have reported compatibility issues when trying to use the device with non-Xfinity services, which could be a drawback for those who wish to switch ISPs. Despite this, many find it a great value for Xfinity Voice users who are looking for a reliable modem-router combo that consolidates their networking needs into a single unit.

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Pros

  • Easy setup with clear instructions, especially for Xfinity users.
  • Reliable Wi-Fi performance, suitable for both streaming and gaming.
  • Supports up to 253 devices, making it ideal for busy households.
  • Incorporates AnyBeam beamforming for enhanced Wi-Fi range and performance.
  • Xfinity Voice compatibility adds extra value for users with voice service.
  • Four Gigabit Ethernet ports provide fast and stable wired connections.

Cons

  • Compatibility issues reported with non-Xfinity services and devices.
  • Wi-Fi range may not cover very large homes without additional equipment.
  • Limited customization options for advanced network configurations.
  • Some users found the device's size larger than expected for tight spaces.
  • Not suitable for users outside the Xfinity ecosystem.
  • A few users reported occasional drops in connection under heavy usage.

Ratings

After analyzing verified user feedback worldwide across multiple platforms and languages, the scores for this Motorola MT7711 Cable Modem/Router reflect both its strengths and areas where users have raised concerns. Only authentic, high-quality reviews were considered, with spam, bot, and exaggerated feedback filtered out. The results offer a balanced view of its performance, build quality, and ease of use, helping you make a more informed decision based on real-world experiences.

Performance
89%
Many users are impressed with the overall performance of this device, particularly its ability to handle high-speed internet without issues. It effectively supports both high-bandwidth activities like gaming and streaming, making it a solid choice for households with multiple users. The modem/router combo delivers reliable, stable performance even with heavy usage.
Some users report that the performance drops slightly when too many devices are connected at once, especially in larger homes. Additionally, a few buyers experienced inconsistent speeds when using the device with non-Xfinity services, which can be a dealbreaker for some.
Wi-Fi Coverage & Speed
86%
The AC1900 Wi-Fi offers great speed and coverage for most users, especially in medium-sized homes. Many appreciate the strong connection for streaming HD content and playing online games. Users report that this modem/router maintains a solid signal in most areas, with few dead spots or interruptions in service.
Some users have noted that the Wi-Fi coverage struggles in larger homes or multi-floor environments. While it works well in smaller spaces, there may be occasional signal degradation or slower speeds as distance from the router increases. Users with large properties may need to invest in additional equipment like range extenders.
Setup & Installation
91%
The setup process is often highlighted as a major positive by users. Many mention that the included guide makes installation quick and easy, especially for those who aren't tech-savvy. With clear instructions and minimal steps, even first-time users can get this device up and running in no time.
A few users pointed out that the setup process can be more complicated for those using non-Xfinity services, requiring additional steps or troubleshooting. There were some complaints about the lack of a more user-friendly app to guide users through the setup process, which could improve the experience for less experienced users.
Value for Money
92%
For Xfinity Voice customers, this device offers excellent value by combining both the modem and router into one unit. Many users find the price to be justified, given its reliable performance, coverage, and the convenience of not having to buy separate devices. It’s considered a good investment for anyone seeking a hassle-free home network setup.
While the device offers great value for Xfinity customers, those with other ISPs may find it less cost-effective. Some users feel that the price is higher than average for users who don’t need the additional voice service features, making it harder to justify if you're only interested in the modem/router functions.
Compatibility with Xfinity
94%
As expected, this device performs flawlessly with Xfinity services. It provides seamless compatibility with both Xfinity internet and Voice, allowing users to set up their home network and telephone service without complications. Many buyers appreciate that it’s officially supported, reducing the chance of connectivity issues.
While it works perfectly with Xfinity, some users have reported compatibility issues with other ISPs. It’s clear that this product is designed with Xfinity customers in mind, so those using alternative providers may face challenges or limited functionality when attempting to set up the device.
Build Quality
83%
The build quality of this device is generally seen as solid. Users appreciate the compact, sturdy design that fits well in most home setups. The materials used feel durable, and the device maintains its integrity even after prolonged use. Many users also find the design aesthetically pleasing and unobtrusive in their home offices or living spaces.
A few users have mentioned that while the device feels solid, it could benefit from better heat management. Some report that it tends to get warm after extended use, which could affect performance or longevity. Additionally, there are occasional concerns about the device being a bit bulky, especially for those with limited space.
Customer Support
79%
21%
Several users have reported a positive experience with customer support when they encountered issues with the device. The support team is generally responsive and willing to help with troubleshooting, offering solutions to most common problems. Many appreciate the availability of helpful online resources and FAQs to guide them.
A portion of users felt that customer support could be more efficient, with some reporting long wait times when seeking help. There were also complaints about receiving generic responses that didn’t fully address specific issues, leading to frustration for some users who needed more personalized assistance.
Network Stability
88%
The network stability of this device is frequently praised. Users report that it consistently delivers a reliable connection with minimal interruptions, even during heavy usage. The modem-router combo works well for video calls, streaming, and gaming, providing smooth service for all household members.
There were some occasional reports of network drops or slowdowns during peak usage times. Some users found that the connection could be affected when many devices are connected simultaneously, especially in larger households with multiple streaming or gaming activities happening at once.
Guest Network Security
84%
The guest network feature is appreciated for keeping personal devices safe from unwanted access. Users like the ability to create a secure, separate network for visitors without compromising their main home network. This feature is especially useful for families who entertain guests frequently.
While the guest network security feature is a positive, some users find it a bit confusing to set up initially. A few buyers report difficulty in configuring guest network access settings, which could be frustrating for those who want an easy and straightforward setup process.
Voice Service Quality
90%
For Xfinity Voice customers, the voice service functionality is one of the standout features of this device. Users praise the clear call quality, easy integration with their home phones, and the reliability of the service. The inclusion of two telephone ports is often highlighted as a key advantage for those with multiple phone lines.
A small number of users have experienced occasional dropped calls or poor call quality, particularly in areas with weak Wi-Fi signals. Additionally, some buyers found that the voice service didn’t always work as seamlessly as they hoped, requiring extra troubleshooting to get things running smoothly.
Range for Larger Homes
80%
20%
In medium-sized homes, this device provides a solid connection across most rooms, delivering reliable internet speeds. Users in these environments enjoy stable streaming and browsing performance with minimal interference. The device works well for typical household sizes and configurations.
In larger homes, users report that the Wi-Fi range can sometimes struggle to cover multiple floors or expansive areas. Those with larger properties may need additional equipment like Wi-Fi extenders to ensure consistent coverage throughout the home, which adds to the overall cost.
Device Compatibility
78%
22%
Many users find that the device works seamlessly with a wide range of devices, from smartphones to laptops and smart TVs. It easily connects with other smart home products, ensuring that all connected devices receive a stable, reliable internet connection. Buyers appreciate the versatility in supporting both wired and wireless connections.
A few users have encountered compatibility issues with specific devices, especially older or less common models. While it works well for most modern gadgets, some buyers report difficulties connecting certain devices or experiencing slow speeds with specific brands or types of equipment.

Suitable for:

The Motorola MT7711 Cable Modem/Router is ideal for households with multiple devices and users, particularly those subscribed to Xfinity services. Its high-speed DOCSIS 3.0 compatibility and AC1900 Wi-Fi make it an excellent choice for families or shared living situations where reliable internet for streaming, gaming, and working from home is essential. Xfinity customers will especially benefit from its integrated voice service, as it eliminates the need for separate devices. This device is a great fit for people who value convenience, high performance, and ease of use, particularly for those who want to simplify their home networking setup with a single, reliable solution.

Not suitable for:

However, the Motorola MT7711 Cable Modem/Router may not be the best choice for users outside of the Xfinity ecosystem. Those using other internet service providers (ISPs) may face compatibility issues, limiting its effectiveness. Additionally, in larger homes with multiple floors or extensive square footage, the Wi-Fi range may not be sufficient, leading to potential dead spots unless additional equipment is used. Users looking for a more customizable setup or those who need to connect specialized devices might find this device’s capabilities too limited, particularly given its design for Xfinity Voice service integration.

Specifications

  • DOCSIS Standard: Supports DOCSIS 3.0 for faster internet speeds and reliable connections.
  • Wi-Fi Standard: AC1900 Wi-Fi for fast and stable wireless performance suitable for streaming and gaming.
  • Ethernet Ports: Equipped with four Gigabit Ethernet ports for high-speed wired connections.
  • Telephone Ports: Includes two telephone ports for Xfinity Voice service, enabling VoIP calls.
  • Wi-Fi Range: Uses AnyBeam beamforming to improve Wi-Fi range and performance across larger spaces.
  • Guest Network: Supports the creation of a guest network to enhance security by isolating guest devices.
  • Device Support: Can support up to 253 devices simultaneously without significant performance degradation.
  • Voice Support: Designed for compatibility with Xfinity Voice service, offering high-quality voice calls.
  • Wi-Fi Boost: Includes Wi-Fi power boost technology for better signal strength and coverage.
  • Compatibility: Primarily compatible with Xfinity Internet and Voice services; limited compatibility with other ISPs.
  • Dimensions: Measures 8.25 x 2.25 x 9 inches, making it compact and suitable for most home setups.
  • Weight: Weighs approximately 1.1 pounds, making it light and easy to place in different locations.
  • Security Features: Includes WPA2 encryption for secure Wi-Fi connections, ensuring data protection.
  • Setup Ease: Setup is straightforward with a guided installation process, ideal for users without technical expertise.
  • Firmware Updates: Supports automatic firmware updates to ensure optimal performance and security.
  • Power Requirements: Operates on a standard AC power supply with low energy consumption, designed for continuous use.
  • Xfinity Certification: Certified for use with Xfinity's Internet and Voice services, ensuring full compatibility.
  • Ports: Features one coaxial port for cable connection and four Gigabit Ethernet ports for wired devices.

FAQ

The Motorola MT7711 Cable Modem/Router is a high-speed internet device that combines a modem and Wi-Fi router. It supports DOCSIS 3.0 technology, which allows for faster internet speeds, and is ideal for users with Xfinity Internet and Voice services. It also includes two telephone ports for Xfinity Voice, providing a complete home networking solution.

Setting up this device is straightforward. First, connect the coaxial cable from your cable outlet to the modem. Then, plug in the power cord and connect your computer or router to one of the Ethernet ports. Follow the setup guide included with the device or use the Xfinity activation website for voice service setup. The process is user-friendly, with minimal technical knowledge required.

The Motorola MT7711 is primarily designed for Xfinity Internet and Voice services. While it can work with other cable providers that support DOCSIS 3.0, some users have reported compatibility issues outside the Xfinity network. It is best suited for those specifically using Xfinity services.

This device can support up to 253 devices simultaneously, making it ideal for large households or environments where multiple devices are connected at the same time. Its strong Wi-Fi and Ethernet ports ensure that multiple devices can stream, game, or work without significant slowdown.

The Motorola MT7711 features AC1900 Wi-Fi, providing solid range and reliable performance for typical homes. However, for very large homes or those with multiple floors, additional range extenders or mesh networks may be required to cover the entire space effectively.

Yes, this device supports guest network access. This feature allows you to provide internet access to guests without giving them access to your main home network, ensuring greater security for your personal devices and data.

Yes, it includes AnyBeam beamforming technology, which enhances the Wi-Fi range and performance by directing the signal more effectively to connected devices. This helps improve stability, especially for devices that are farther from the router.

Some users have reported occasional connectivity drops, particularly under heavy usage, and issues with compatibility when used with non-Xfinity providers. Additionally, while setup is generally easy, certain advanced features may not be customizable enough for tech-savvy users.

The Motorola MT7711 is equipped with four Gigabit Ethernet ports, which allow for fast, stable wired connections for devices like gaming consoles, desktops, or smart TVs. These ports ensure high-speed internet access without any significant lag or drop in performance.

Yes, the Motorola MT7711 is ideal for both streaming and gaming. Its AC1900 Wi-Fi ensures reliable connections with sufficient bandwidth for HD or 4K streaming, and its stable performance is suitable for online gaming without noticeable lag. Additionally, the four Gigabit Ethernet ports provide fast and reliable wired connections for gaming consoles.