Overview

The ARRIS G20 Cable Modem Router Combo is a powerful solution for high-speed internet access. It combines the latest DOCSIS 3.1 technology with Wi-Fi 6 (AX3000) to deliver speeds up to 1 Gbps for both uploads and downloads. This modem router combo is compatible with major ISPs like Xfinity, Spectrum, and Cox, ensuring broad coverage and seamless performance. With the G20, users can experience smoother streaming, faster downloads, and more reliable internet for multiple devices. Whether you're upgrading your home network or eliminating rental fees, this ARRIS device offers solid performance and value.

Features & Benefits

The ARRIS G20 offers several key features that improve internet performance and security. DOCSIS 3.1 technology enhances speed and security, while Wi-Fi 6 provides broader coverage and reduced latency for a more stable connection. With dual-band Wi-Fi support, it minimizes congestion on crowded networks, ensuring that your connection remains fast even with multiple devices. Additionally, the G20 includes 2 Ethernet ports for reliable wired connections to gaming consoles, computers, or other high-bandwidth devices. These features make the G20 a future-proof solution for modern home networks.

Best For

The ARRIS G20 is an ideal choice for users who need fast internet for activities like gaming, streaming, or working from home. It's well-suited for homes with multiple devices that require strong Wi-Fi coverage across large areas. If you're looking to save on rental fees, owning this modem router combo can help you avoid recurring costs. It’s also perfect for customers with high-speed internet plans, especially those who need speeds up to 1 Gbps. This modem router combo is designed to handle the demands of a connected home efficiently and effectively.

User Feedback

Users generally praise the ARRIS G20 for its fast speeds and reliable performance. Many appreciate the easy setup process, as the device is straightforward to configure and works seamlessly with major ISPs. However, some customers have reported occasional range issues in larger homes or multi-story buildings, where the Wi-Fi signal may not cover the entire area effectively. Despite this, the overall feedback highlights its strong value for money, especially for users looking to replace expensive rental modems. The G20 is well-regarded for delivering solid performance at a competitive price.

Pros

  • This modem router combo provides reliable and fast speeds up to 1 Gbps, ideal for gaming and streaming.
  • Wi-Fi 6 support ensures wider coverage and reduced latency, especially in multi-device households.
  • Easy setup process with minimal configuration required, making it beginner-friendly.
  • Dual-band functionality enhances network stability by reducing interference and improving speed.
  • It’s compatible with major ISPs like Xfinity, Spectrum, and Cox, offering broad flexibility.
  • Owning this device helps save on recurring modem rental fees, providing long-term value.

Cons

  • Some users report range issues, especially in larger homes or multi-story buildings.
  • The device may struggle to maintain optimal speeds when many devices are connected simultaneously.
  • A few users found the setup instructions lacking clarity, leading to some confusion during installation.
  • The design could be bulky for those with limited space or specific aesthetic preferences.
  • While suitable for most households, heavy users in ultra-large homes may need additional equipment for full coverage.
  • Occasionally, performance dips were noted when using the device for high-demand tasks like 4K streaming or large file transfers.

Ratings

After analyzing verified user feedback worldwide, across multiple platforms and languages, we evaluated the ARRIS G20 Cable Modem Router Combo. The scores reflect both strengths and areas for improvement, with authentic reviews considered—free from spam, bot-generated content, and incentivized feedback. Our analysis incorporates insights from diverse sources, ensuring a balanced perspective of this modem router's overall performance and reliability.

Performance
89%
Many users are impressed with the overall performance of this device, especially for tasks like streaming and online gaming. The DOCSIS 3.1 technology ensures that speeds remain consistent even during peak usage times, providing a smooth experience for most household needs.
While performance is generally strong, some users have noted occasional slowdowns, especially when multiple devices are connected simultaneously. This is particularly evident in larger homes or when using the full 1 Gbps bandwidth with several users online at once.
Wi-Fi Coverage
83%
The Wi-Fi coverage is generally well-regarded, with Wi-Fi 6 offering faster speeds and wider coverage compared to previous generations. For most users, this modem router ensures reliable connections across average to large homes with multiple devices.
In larger homes or multi-story buildings, some users have reported reduced signal strength, especially at the farthest corners. Although it works well in most setups, some may need a mesh network to fully extend coverage in challenging environments.
Ease of Setup
91%
Setup is straightforward, with many users praising how easy it is to get this device up and running. The step-by-step instructions and intuitive interface make it accessible even for those who aren't very tech-savvy.
While setup is generally easy, a small number of users experienced connectivity issues right out of the box, requiring a few troubleshooting steps. This isn't common, but some buyers wished the process were more seamless for everyone.
Speed Consistency
85%
Users report that the speed consistency is generally excellent, especially for downloading and streaming in HD or 4K. The device handles high-demand activities with ease, maintaining stable speeds for most users.
Occasionally, users have noticed drops in speed during heavy traffic periods, such as when multiple users are streaming or gaming. This can be more noticeable in households with many connected devices, leading to temporary slowdowns.
Compatibility with ISPs
93%
This device is praised for its broad compatibility with major ISPs like Xfinity, Spectrum, and Cox. It seamlessly integrates with these services, making it an excellent choice for users who want to cut rental fees without sacrificing performance.
A few users have mentioned minor configuration issues when setting up with less common ISPs. While this is rare, it can cause frustration for those with non-standard setups or providers.
Build Quality
87%
The build quality of this modem router is solid, with a compact design that fits well in most spaces. The materials feel durable, and users have mentioned that it can handle the heat of extended use without issue.
While the device feels sturdy, some users feel it could benefit from a more modern or sleek design. Additionally, a few noted that it runs warmer than expected during extended use, though this hasn't affected performance for most.
Value for Money
92%
This modem router combo offers great value for money, especially when compared to ISP-provided devices that often come with rental fees. Buyers appreciate the long-term savings and reliable performance at a reasonable price point.
Although many find it to be a great value, some users feel that the upfront cost could be higher than other alternatives. However, most agree the investment is worthwhile for the long-term benefits.
Security Features
88%
Security is a key strength of this modem router, with the latest DOCSIS 3.1 technology providing enhanced protection against potential threats. Users feel confident that their home network is secure, especially with the integrated firewall features.
A few users have mentioned that the security features are not as customizable as they would like. While the default settings are robust, advanced users may wish for more granular control over firewall settings and security protocols.
Range in Larger Homes
72%
28%
For smaller to medium-sized homes, the range of this device is sufficient and offers strong signal strength throughout the house. Many users find it works well in typical apartment or house configurations.
In larger homes or multi-story buildings, users report reduced Wi-Fi range, especially at the edges of the house. Those with larger properties may need to invest in additional equipment like mesh systems to ensure full coverage.
Device Support
84%
This modem router combo supports a wide range of devices, making it a good option for households with multiple connected gadgets. Users can easily connect smart TVs, gaming consoles, and more, without issues.
Some users have experienced occasional drop-offs when connecting multiple devices at once. While it's typically not a major issue, those with a high number of simultaneous connections may notice occasional interruptions.
Customer Support
79%
21%
Customer support is responsive and generally helpful, with many users noting that their issues were resolved quickly. The support team is easy to reach via chat or phone and provides clear instructions for troubleshooting.
Some users reported slow response times or difficulty reaching support during peak hours. A few customers wished for more comprehensive troubleshooting guides to avoid having to contact support for common issues.
Design & Size
82%
18%
The compact design of this device makes it easy to place in any room without taking up too much space. It has a sleek appearance that doesn't clash with most home décor, making it suitable for living rooms or home offices.
A few users have mentioned that the design feels a bit basic compared to more modern routers. While it doesn't take up much space, some would prefer a more visually appealing or futuristic look for their tech equipment.

Suitable for:

The ARRIS G20 Cable Modem Router Combo is an excellent choice for users who require fast, reliable internet for high-demand activities like gaming, streaming, or working from home. With Wi-Fi 6 support and DOCSIS 3.1 technology, it excels in providing speeds up to 1 Gbps, making it ideal for households with multiple devices. For instance, families with several smart devices or gamers who need a stable connection will appreciate the strong performance and reduced latency. Additionally, those looking to cut down on rental fees from their ISP will benefit from owning this device, as it is compatible with major providers like Xfinity, Spectrum, and Cox, offering a long-term value proposition.

Not suitable for:

However, this device may not be the best fit for users in large homes or multi-story buildings where Wi-Fi coverage can be an issue. While it offers excellent speeds, the range may be limited, requiring additional equipment like mesh systems for larger properties. Additionally, users with many simultaneous connections or those using the device in crowded environments may experience occasional slowdowns. If you're looking for a high-performance modem router for a smaller apartment or home, this product will likely meet your needs. But for very large homes or users with demanding setups, other solutions might be more appropriate.

Specifications

  • Technology: Supports DOCSIS 3.1, the latest cable modem standard, for faster speeds and improved security.
  • Wi-Fi Standard: Offers Wi-Fi 6 (AX3000) for faster, more efficient wireless connectivity with improved range.
  • ISP Compatibility: Compatible with major ISPs including Xfinity, Spectrum, and Cox for seamless internet access.
  • Max Download Speed: Supports up to 1 Gbps download speed, ideal for high-speed internet plans.
  • Max Upload Speed: Offers up to 1 Gbps upload speed, suitable for uploading large files and high-quality video streaming.
  • Ethernet Ports: Equipped with 2 Ethernet ports for wired connections, allowing stable connections for devices like PCs and consoles.
  • Dual-Band Support: Provides both 2.4 GHz and 5 GHz bands for more reliable and faster Wi-Fi connections.
  • Security Features: Incorporates enhanced security features with DOCSIS 3.1, offering better protection against cyber threats.
  • Dimensions: Measures 9.53 x 7.68 x 4.41 inches, compact enough to fit in most home setups.
  • Weight: Weighs 2.4 pounds, which is standard for a modem-router combo of this type.
  • Form Factor: Designed as a modem-router combo to simplify setup and reduce the need for additional devices.
  • Setup Process: Easy setup with a simple plug-and-play process for most ISPs, typically completed within minutes.
  • Wi-Fi Coverage: Provides strong Wi-Fi coverage for medium to large homes, with potential range limitations in larger multi-story buildings.
  • Network Latency: Wi-Fi 6 technology helps reduce network latency, offering smoother performance for gaming and video streaming.
  • Speed Tier Compatibility: Designed for high-speed internet plans, supporting speeds up to 1 Gbps for both downloads and uploads.
  • Modem + Router Combo: Combines both modem and router functionalities into a single device, simplifying home networking.

FAQ

The ARRIS G20 is a DOCSIS 3.1 modem router combo designed for high-speed internet. It combines the functions of a modem and router in one device, supporting Wi-Fi 6 (AX3000) for faster speeds and wider coverage, making it suitable for users who need reliable internet for gaming, streaming, and multiple device connections.

Setting up the ARRIS G20 is straightforward. Simply connect the device to your cable outlet, plug in the power adapter, and follow the on-screen instructions through the browser interface. It's compatible with major ISPs like Xfinity, Cox, and Spectrum, making it easy to integrate with your service provider.

The ARRIS G20 is compatible with several major ISPs, including Xfinity, Spectrum, and Cox. Before purchasing, confirm your ISP's support for DOCSIS 3.1 and the G20's speed capabilities to ensure optimal performance with your internet plan.

The ARRIS G20 supports maximum speeds of 1 Gbps for both downloads and uploads, thanks to its DOCSIS 3.1 technology. This makes it ideal for users with high-speed internet plans, enabling fast gaming, streaming, and downloading without significant lag.

Wi-Fi 6 provides faster speeds, improved range, and lower latency compared to older Wi-Fi technologies. With the ARRIS G20, you’ll experience more stable connections, especially in homes with multiple devices, reducing congestion and improving overall network performance.

Yes, the ARRIS G20 offers two Ethernet ports, allowing you to directly connect wired devices like desktop computers, gaming consoles, or streaming boxes. This ensures high-speed, stable connections for devices that require uninterrupted bandwidth.

While the ARRIS G20 offers strong Wi-Fi coverage, some users report occasional range issues in larger homes or multi-story buildings. You may need a Wi-Fi extender or mesh network system to improve coverage in expansive areas.

By purchasing the ARRIS G20 modem router combo, you can avoid monthly rental fees charged by your ISP for renting their modem. This provides long-term savings, especially if you plan to use the device for several years.

Some users note that the ARRIS G20 can experience connectivity issues in large homes or areas with many walls. Additionally, some find that the setup process can be a bit confusing for those unfamiliar with networking equipment.

Yes, the ARRIS G20 is designed to handle high-demand activities such as gaming and 4K streaming, thanks to its high-speed capabilities and Wi-Fi 6 support. However, performance can dip if multiple devices are heavily using the network simultaneously, especially if the router's coverage range is stretched.