HP 14″ Touchscreen Laptop, Intel Celeron N4020, 16GB RAM, 192GB Storage

79%

21%

Performance

Display Quality

Battery Life

Build Quality

Portability

Connectivity

Storage Flexibility

Ease of Setup

Software/Included Features

Value for Money

Multitasking Performance

User Interface (Windows 11)

Customer Support

Overview

The HP 14″ Touchscreen Laptop, Intel Celeron N4020, 16GB RAM, 192GB Storage is a solid choice for those seeking an affordable, portable device. This 14-inch touchscreen model offers a decent combination of performance and versatility. With an Intel Celeron N4020 processor and 16GB of DDR4 RAM, it’s equipped to handle light computing tasks and multitasking with ease. The laptop also provides 192GB storage (64GB eMMC + 128GB Micro SD), offering ample space for everyday files. Running on Windows 11, it gives users a modern OS experience without the premium price tag.

Features & Benefits

This HP laptop comes packed with features that make it an excellent option for daily use. The HD touchscreen is responsive and great for interactive work, browsing, and media consumption. With 16GB of DDR4 RAM, multitasking is seamless, even when juggling several apps at once. Its compact and lightweight design makes it easy to carry around, making it a great choice for those who need a portable device. The dual storage options, eMMC plus Micro SD card, provide flexibility, while USB-C, HDMI, and Wi-Fi 5 offer reliable connectivity for a wide range of devices.

Best For

This affordable laptop is an excellent choice for students who need a reliable device for everyday tasks like research, note-taking, and online learning. It also suits home users who want a budget-friendly laptop for light productivity and entertainment. The portable design makes it ideal for people who are constantly on the go and need something that can be easily carried around. Those who prefer a simple setup with a touchscreen interface will appreciate this all-in-one solution for casual computing needs.

User Feedback

Overall, users are happy with the HP 14″ laptop’s performance for light tasks. The 16GB RAM is praised for improving multitasking capabilities, making it easier to switch between applications. However, some users have noted that the screen resolution (1366 x 768 pixels) isn’t ideal for media-heavy tasks, such as video editing or watching HD content. Battery life is another common concern, with many finding the average 5-hour battery life a bit limiting for extended work sessions. Despite these minor drawbacks, most users agree it offers great value for its price.

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Pros

The 16GB of RAM makes multitasking smooth, even with multiple apps running.
Its lightweight and compact design makes it easy to carry for students or commuters.
The 14-inch touchscreen provides an interactive experience for casual use and media consumption.
With dual storage options, it offers flexibility for users needing extra space without paying for a larger SSD.
Users appreciate the affordability for the features provided, making it a solid budget-friendly option.
Windows 11 enhances the overall user experience with a modern interface and good compatibility with apps.

Cons

The screen resolution (1366 x 768) may feel limiting for users who want sharper visuals for media-heavy tasks.
Battery life averages only 5 hours, which might not be enough for long work sessions or travel without a charger.
While the Intel Celeron N4020 is fine for basic tasks, it struggles with more demanding applications or heavy multitasking.
Some users find the performance slow when running more than just light programs.
The build quality feels lightweight, and some users have expressed concerns about its durability over time.
The laptop lacks a higher resolution display option, which could be disappointing for those seeking more detailed graphics.

Ratings

After analyzing verified user reviews from multiple platforms and languages, we gathered balanced insights on the HP 14″ Touchscreen Laptop, Intel Celeron N4020, 16GB RAM, 192GB Storage. The feedback, free from spam, bots, and exaggerated claims, reflects both the device’s strengths and areas where it could improve. These scores were determined through careful aggregation of real-world experiences from a variety of users across the globe, showcasing a well-rounded evaluation of its performance and features.

Performance

81%

19%

Users generally find this laptop responsive for daily tasks, thanks to the 16GB RAM and Intel Celeron N4020 processor. The combination delivers decent performance for basic productivity tasks, such as browsing, word processing, and light multitasking, without noticeable lag. Many appreciate how well it handles everyday use, making it a great choice for students and home users.

However, some users mentioned that while the performance is solid for light tasks, it can struggle with more demanding applications. Users working with larger datasets or more resource-heavy applications found it less reliable, with occasional slowdowns or stuttering during multitasking.

Display Quality

65%

35%

The 14-inch touchscreen display offers decent color clarity and a responsive touch experience. It’s functional for basic web browsing, reading, and media consumption. The touchscreen feature adds extra interactivity, which some users find useful for navigating through apps or browsing photos and documents.

While the display is acceptable for daily tasks, the screen resolution of 1366 x 768 pixels can feel limiting for media-heavy work or detailed graphic editing. Several users noted that it struggles with crisp visuals in videos or high-resolution images, making it less ideal for media creators or those seeking a high-quality visual experience.

Battery Life

55%

45%

Many users find the battery life adequate for short sessions of use, such as attending online classes or working for a few hours at a time. The device can last long enough for light tasks, making it suitable for brief daily tasks or for casual use around the house or office.

However, battery life is a common complaint, with many buyers reporting an average of only 5 hours, which falls short for extended use. Heavy users, such as those engaging in long work sessions or streaming, may find themselves needing to plug in frequently, limiting the laptop's convenience and portability.

Build Quality

73%

27%

The laptop’s compact design and lightweight build make it easy to carry around, especially for students or anyone needing a portable device. The body feels sturdy enough for day-to-day use, and the blue color adds a stylish touch. It’s practical and functional for users who value portability without sacrificing too much in terms of durability.

Some users expressed concerns over the plastic build, feeling it doesn’t have the premium feel of more expensive laptops. While sturdy for everyday use, it can show signs of wear and tear more quickly, and some found it prone to flexing under pressure or when carrying it in a bag.

Portability

88%

Weighing just 3.24 pounds, this laptop is highly portable and easy to carry around, making it an excellent choice for students, commuters, or anyone on the go. The lightweight design doesn’t sacrifice functionality, offering a decent balance between portability and performance for everyday use.

While the portability is a clear strength, the relatively small screen size (14 inches) may feel cramped for users who prefer a larger display for productivity work or multitasking. Some found the keyboard also a bit smaller compared to larger laptops, affecting typing comfort during extended sessions.

Connectivity

80%

20%

The inclusion of USB-C, HDMI, and Wi-Fi 5 ensures that this laptop can handle most modern connectivity needs. Users can easily connect external devices, such as monitors or USB peripherals, and the Wi-Fi 5 support provides fast and stable internet connectivity for streaming and browsing.

However, the lack of more advanced connectivity options like Thunderbolt 3 or Wi-Fi 6 was mentioned by a few users, especially those looking for future-proof features. Some also found the limited number of USB ports slightly inconvenient for users who rely on connecting multiple devices at once.

Storage Flexibility

92%

The dual storage options of 64GB eMMC and 128GB Micro SD card are highly appreciated for providing flexibility at this price point. Users can easily expand their storage for additional files, media, or apps without worrying about running out of space. This feature is especially useful for students or casual users who need to store a variety of documents and media.

Though the storage is expandable, some users noted that the initial 64GB eMMC may feel restrictive for those who need to install larger programs or store extensive files. The storage capacity may not be sufficient for heavy users who rely on a large number of apps or media files on a daily basis.

Ease of Setup

90%

Users report a smooth and hassle-free setup process, thanks to the pre-installed Windows 11 operating system. The laptop boots up quickly and is ready to use out of the box with minimal configuration needed, making it ideal for anyone who prefers a plug-and-play experience.

However, some users mentioned the laptop being pre-loaded with unnecessary apps or bloatware, which can slow down performance initially. While easy to set up, these pre-installed programs may require extra time to remove for those looking for a cleaner system.

Software/Included Features

75%

25%

This laptop comes with a 1-year subscription to Office 365, which adds value for students or home users looking for office productivity tools. The inclusion of Windows 11 ensures a modern, user-friendly operating system with regular updates and features like a revamped start menu and virtual desktops.

Some users felt that the pre-loaded software was overly focused on Microsoft-related products and lacked a diverse range of options for casual users. Additionally, the laptop's hardware may not fully unlock the potential of some software applications, particularly for more demanding tasks.

Value for Money

92%

For those on a budget, this laptop offers exceptional value with its 16GB RAM and dual storage options, providing a solid balance between performance and price. The overall package, including the touchscreen, USB-C support, and Windows 11, is well-suited for anyone seeking an affordable but functional laptop for basic tasks and productivity.

While the value is strong for budget-conscious buyers, those looking for higher-end performance, such as for gaming or professional video editing, may feel that the laptop doesn’t offer enough processing power. The resolution and battery life also limit its appeal for more demanding users.

Multitasking Performance

82%

18%

With 16GB of RAM, this laptop handles multitasking relatively well. Users can switch between tabs, applications, and video calls without significant slowdowns, which is particularly useful for students and professionals juggling different tasks. The large memory makes it a good choice for general productivity and web browsing.

Some users reported that while multitasking is generally smooth, performance can degrade under heavy workloads. When multiple applications are running simultaneously, particularly resource-heavy programs, the laptop may show signs of lag, which can be frustrating for those looking to do more advanced multitasking.

User Interface (Windows 11)

85%

The new Windows 11 interface has been well-received by most users, offering a clean, modern design and intuitive features such as the revamped Start Menu, better multi-monitor support, and virtual desktops. The system’s smooth integration with the hardware provides an efficient experience for day-to-day tasks.

A few users noted that Windows 11 might feel overwhelming at first, especially for those accustomed to older versions of the OS. Some found certain settings and configurations harder to navigate, and the system can occasionally run into compatibility issues with older software.

Customer Support

70%

30%

HP customer support is available through multiple channels, including online chat, phone, and forums, offering assistance for troubleshooting or warranty claims. Users appreciate the availability of helpful resources, such as FAQs and setup guides, for resolving basic issues quickly.

However, some users felt that the response time from HP’s support team was slower than expected, and a few mentioned unhelpful or generic responses when addressing technical problems. This can be frustrating, especially for users who encounter issues requiring more in-depth assistance.

Suitable for:

The HP 14″ Touchscreen Laptop, Intel Celeron N4020, 16GB RAM, 192GB Storage is a solid choice for budget-conscious users, particularly students or home users who need an affordable laptop for everyday tasks. With 16GB of RAM, it performs well for light multitasking such as web browsing, word processing, and video streaming. Its compact and lightweight design makes it a great option for those who need a portable solution, especially for use in classrooms or during commutes. The 14-inch touchscreen also enhances interactivity, making it ideal for users who prefer a more hands-on experience. Additionally, the laptop's dual storage options offer flexibility for basic media storage, ideal for users who don't need extensive space but still want some room for files and apps.

Not suitable for:

However, this laptop may not meet the needs of users who require higher performance for more demanding tasks. Professionals or creatives working with heavy applications like graphic design software, video editing tools, or advanced multitasking might find its Intel Celeron processor limiting. The screen resolution of 1366 x 768 pixels is another constraint for those who want high-quality visuals, particularly for media creation or consumption. Furthermore, the battery life, averaging only 5 hours, may fall short for individuals who need a laptop that can last throughout a full workday or during long travel periods without needing to recharge.

Specifications

Display: 14-inch HD touchscreen with a resolution of 1366 x 768 pixels.
Processor: Intel Celeron N4020 processor with a base clock speed of 1.1 GHz and turbo boost up to 2.8 GHz.
Memory: 16GB of DDR4 RAM for smooth multitasking and handling light workloads.
Storage: 64GB eMMC storage plus 128GB Micro SD card slot for additional storage expansion.
Operating System: Pre-installed with Windows 11, offering an updated and user-friendly experience.
Graphics: Integrated Intel UHD graphics, suitable for basic tasks and light media consumption.
Connectivity: Includes USB-C, USB 3.1 Type-A, HDMI, and Wi-Fi 5 for flexible connectivity options.
Audio: Equipped with a webcam and microphone combo for basic video calls and audio recording.
Battery Life: Average battery life of approximately 5 hours, depending on usage.
Weight: Weighs approximately 3.24 pounds, making it lightweight and portable.
Ports: 1x USB 3.1 Type-C, 2x USB 3.1 Type-A ports for peripheral connections.
Color: The laptop is available in a sleek blue color.
Camera: Built-in webcam for video conferencing and online meetings.
Software: Comes with a 1-year subscription to Office 365 for productivity software.
Microphone: Integrated microphone for voice input and communication.
Resolution: The 14-inch touchscreen has a resolution of 1366 x 768 pixels, providing decent clarity for everyday use.
Build: Compact design with a slim profile, making it ideal for portability and travel.
Wi-Fi: Supports Wi-Fi 5 for stable internet connectivity.
Compatibility: Compatible with a variety of external devices through USB and HDMI ports.

FAQ

The HP 14″ Touchscreen Laptop features a 14-inch HD touchscreen, an Intel Celeron N4020 processor, 16GB of DDR4 RAM, and 192GB of storage (64GB eMMC plus 128GB Micro SD). It runs on Windows 11 and weighs just 3.24 pounds, making it a lightweight, portable option for everyday use.

To set up your new HP laptop, simply power it on, follow the on-screen prompts to select your language and region, and connect to Wi-Fi. You'll then sign in to your Microsoft account, and the laptop will guide you through Windows 11's setup process. It also includes a 1-year subscription to Office 365 to help with productivity right away.

The HP 14″ Touchscreen Laptop offers an average battery life of about 5 hours under typical usage. To maximize battery life, you can reduce screen brightness, disable unused apps, and turn off background processes. If you need more time, consider carrying a portable charger for longer use.

Unfortunately, the RAM on this model is not upgradeable as it is soldered to the motherboard. However, you can expand the storage using the available microSD card slot or by replacing the eMMC storage with a larger drive, though this would require advanced technical skills.

This laptop is best for light tasks such as browsing the web, word processing, and media consumption. The Intel Celeron N4020 processor and integrated Intel UHD graphics make it unsuitable for demanding applications like gaming or video editing. For light gaming or casual media use, it should perform fine, but expect limitations with heavier workloads.

The 14-inch HD touchscreen display provides a clear image with decent color accuracy, but with a resolution of 1366 x 768 pixels, it may not be sharp enough for detailed media-heavy tasks. It's well-suited for everyday browsing, video streaming, and basic productivity.

The HP 14″ Touchscreen Laptop offers solid connectivity options, including USB-C, USB 3.1 Type-A, HDMI, and Wi-Fi 5. These ports make it easy to connect to a variety of devices, such as external monitors, USB drives, and headphones, enhancing its versatility.

Yes, this laptop is a great option for students, especially those on a budget. With 16GB of RAM, it handles multitasking well, and its lightweight design makes it easy to carry between classes. It’s perfect for taking notes, browsing, and working on assignments, though its battery life may need to be managed during long school days.

For basic tasks such as browsing the web, watching videos, or working with documents, the HP 14″ Touchscreen Laptop performs smoothly thanks to its 16GB of RAM. However, more demanding tasks like photo editing or multitasking with resource-heavy apps might cause some lag, as it's powered by an entry-level Intel Celeron processor.

Yes, this laptop comes with Windows 11 pre-installed, along with a 1-year subscription to Office 365, giving you immediate access to productivity apps like Word, Excel, and PowerPoint. It also includes basic utilities for managing system settings and files.