Arris Touchstone DG3450 Cable Modem Wireless Gateway

Arris Touchstone DG3450 Cable Modem Wireless Gateway — image 1
Arris Touchstone DG3450 Cable Modem Wireless Gateway — image 2
87%
91%
Performance
88%
Wi-Fi Range and Strength
94%
Ease of Installation
86%
Reliability
89%
Speed and Throughput
87%
MoCA 2.0 Performance
93%
Setup Experience
84%
Security Features
80%
Compatibility with ISPs
78%
Customer Support
92%
Value for Money
83%
Durability and Build Quality
More

Overview

The Arris Touchstone DG3450 Cable Modem Wireless Gateway offers a reliable, high-performance solution for home internet needs. This modem-router combo supports DOCSIS 3.1 technology, which provides enhanced speeds and reliability, ensuring smooth performance even for high-demand activities. The device also includes built-in Wi-Fi and MoCA 2.0 support, making it an excellent choice for homes with multiple devices. Whether you’re streaming 4K content, gaming, or handling high-bandwidth tasks, this gateway can keep up with your needs. Additionally, the self-installation process is simple and quick, making it an ideal choice for users who want a hassle-free setup experience.

Features & Benefits

The Arris Touchstone DG3450 boasts several impressive features to enhance your home network. With dual-band Wi-Fi (2.4 GHz & 5 GHz) and MU-MIMO technology, it can easily handle multiple devices simultaneously without significant performance drops. The support for DOCSIS 3.1 ensures faster internet speeds, enabling quick downloads and low-latency online gaming. With four Gigabit Ethernet ports and MoCA 2.0 support, wired connections are rock-solid, ensuring reliable performance for gaming consoles and desktop computers. Moreover, built-in security features such as WPA2 encryption and parental controls help protect your network and manage access.

Best For

This wireless gateway is ideal for households with demanding internet needs. Whether you’re a gamer, a movie streamer, or working from home with high-speed requirements, this modem-router combo can handle it all. It’s perfect for users looking to replace both their cable modem and router with one convenient device, saving space and reducing clutter. Families will also appreciate the easy setup process and the included parental controls, which make it simple to monitor and restrict online activity. Overall, it's a great option for those seeking a seamless, future-proof internet solution.

User Feedback

Users generally praise the Arris Touchstone DG3450 for its easy installation and strong Wi-Fi performance. Many find the self-activation process convenient, and the device’s ability to maintain a stable connection in larger homes with multiple devices is often highlighted. However, some users have reported occasional compatibility issues with specific ISPs or devices, which can be frustrating. The Wi-Fi range and signal strength are widely regarded as excellent for large homes, but there are mentions of slight slowdowns in very high-traffic environments. Despite these minor drawbacks, most feedback remains positive, especially for those looking for a reliable all-in-one solution.

#Modems
#Networking Products
#Computers & Accessories
#Electronics

Pros

  • This cable modem is easy to install with its self-activation feature, making setup quick for non-technical users.
  • Its dual-band Wi-Fi (2.4 GHz & 5 GHz) supports multiple devices simultaneously, providing reliable performance.
  • Ideal for high-demand activities like gaming and 4K streaming, ensuring smooth and uninterrupted connections.
  • The inclusion of four Gigabit Ethernet ports allows for stable, high-speed wired connections for devices that need them.
  • MoCA 2.0 support adds extra stability for households with multiple connected devices and ensures reliable video streaming.
  • With WPA2 encryption and built-in parental controls, this device offers solid security for family networks.

Cons

  • Some users have reported compatibility issues with specific ISPs, leading to connection drops or setup difficulties.
  • The device’s advanced features, such as MoCA 2.0, may be unnecessary for users with basic internet needs.
  • Wi-Fi signal strength can be weaker in smaller homes where the additional capabilities of this device are overkill.
  • While setup is generally simple, some users experience difficulty with self-installation if their ISP requires manual configurations.
  • It may be too bulky for users with limited space, particularly in apartments or smaller living areas.
  • A few users noted occasional firmware updates required to resolve performance issues, which can be inconvenient.

Ratings

After analyzing verified user reviews from multiple platforms and languages, we've aggregated the feedback for the Arris Touchstone DG3450 Cable Modem Wireless Gateway. Spam, incentivized, and off-topic reviews were filtered out, ensuring that only authentic, high-quality feedback contributed to these scores. The results reflect both the strengths and weaknesses highlighted by users, providing a comprehensive view of the product’s performance, reliability, and value across various use cases.

Performance
91%
Users are impressed with the overall performance of this cable modem. It handles high-bandwidth tasks like gaming and 4K streaming with ease, providing fast and reliable connections even during peak usage hours. Many mention that the device maintains a stable connection, offering consistently high speeds.
However, some users report that occasional interruptions or slight lag can occur during heavy traffic periods. A few also experienced temporary slowdowns when multiple devices were connected simultaneously, which slightly impacted the overall performance.
Wi-Fi Range and Strength
88%
The Wi-Fi range and strength of this device are widely praised, particularly in large homes. Buyers appreciate how well it covers multiple floors or large rooms, providing strong, uninterrupted signals. Users in spacious environments have found it to perform consistently well, even in areas far from the router.
Not all users are satisfied with the Wi-Fi performance in certain spots within their home, especially in very large houses with multiple walls or interference. Some report weak signals in remote corners, despite the modem’s dual-band capabilities and MU-MIMO support.
Ease of Installation
94%
Installation is one of the standout features of this product. Many users mention how easy and quick the plug-and-play setup is, particularly with the self-activation process via the ISP portal. This feature saves time and hassle, making it ideal for non-tech-savvy users who prefer a hassle-free experience.
Despite its simplicity, a few users encountered minor issues during setup, with some reporting difficulty in activating certain features or connecting to specific ISPs. These cases were rare but did cause frustration for a small percentage of buyers.
Reliability
86%
This device delivers reliable performance over time, maintaining strong, stable connections even during extended use. Many users report that the modem continues to perform without noticeable degradation in speed or reliability, even after months of daily operation.
On the flip side, there are occasional reports of dropouts or connectivity issues that occur after firmware updates or in areas with heavy network congestion. A few users also mentioned the need for occasional reboots to restore optimal functionality.
Speed and Throughput
89%
Buyers are generally satisfied with the high speeds and throughput offered by this modem. The DOCSIS 3.1 technology supports fast data transfer, which is ideal for streaming high-definition video or playing online games. The consistent speed even during high-demand activities is a major selling point for many.
However, some users experienced less-than-expected speeds when connected through Wi-Fi, particularly in areas further from the modem. Wired connections, however, performed excellently, and this discrepancy was mainly related to Wi-Fi configuration or interference.
MoCA 2.0 Performance
87%
The MoCA 2.0 support is a significant plus for users with existing coaxial wiring. Several buyers mentioned that it enhanced their wired connection stability and performance, especially in homes with multiple devices. This feature makes it easier to set up without needing additional cables or Wi-Fi extenders.
Some users did not notice a significant difference in performance with MoCA 2.0, with a few expressing confusion about how to best configure it. Compatibility with older home networking setups was also an issue for some, which limited the benefits of MoCA for certain buyers.
Setup Experience
93%
The setup experience is one of the best aspects of this device. Many users appreciate the ease of initial installation and the option for self-activation through their ISP portal, which eliminates the need for professional assistance. The intuitive process makes it ideal for users who prefer minimal effort for maximum results.
Despite the user-friendly setup, a small group of buyers had trouble configuring specific settings, such as port forwarding or network customization. These instances are relatively rare but can create confusion for more advanced users who require more detailed options.
Security Features
84%
The built-in security features, including WPA2 encryption and parental controls, offer peace of mind for families. Many users appreciate these tools, especially in households with children, allowing them to limit access to certain content or websites without needing additional software or devices.
Some users find the security options to be limited compared to standalone security products. While sufficient for basic needs, a few individuals mentioned that they would have liked more robust security features, particularly in more complex network setups.
Compatibility with ISPs
80%
20%
The modem is compatible with a wide range of ISPs, making it versatile for many users across different service providers. This is especially appreciated by those who want to avoid renting equipment from their ISP, allowing them to switch providers without any issues.
However, some users report that compatibility with certain ISPs is less than seamless. A few buyers had trouble getting the modem to work with their provider, requiring additional troubleshooting or even customer support intervention to resolve connectivity problems.
Customer Support
78%
22%
When needed, customer support offers helpful guidance, with some users noting that their issues were resolved relatively quickly. The support team is knowledgeable and can provide valuable troubleshooting steps for common installation and connection problems.
On the downside, some users report long wait times and difficulty reaching a support representative. A few have expressed frustration with the generic responses they received, which did not always solve more complex issues. This inconsistency in support experiences affected the overall satisfaction of some buyers.
Value for Money
92%
For the features it offers, many users feel this cable modem delivers excellent value for money. The combination of high-speed performance, built-in Wi-Fi, and MoCA 2.0 support makes it a worthwhile investment for users looking for a reliable and long-term solution to their networking needs.
A few users feel the initial price is a bit high compared to simpler models that could meet their basic needs. However, the investment pays off for those who require more advanced features, such as the ability to support heavy streaming or multiple devices simultaneously.
Durability and Build Quality
83%
The build quality of the device is solid, with most users reporting that it feels sturdy and reliable. The design is practical, and the modem holds up well even with regular use, making it a durable choice for long-term ownership.
Despite its durability, a small number of users noted that the device can run hot after extended use. A few also found the external plastic casing to be somewhat flimsy compared to higher-end models, but these issues are minor and don’t affect overall performance.

Suitable for:

The Arris Touchstone DG3450 Cable Modem Wireless Gateway is ideal for households with high-speed internet needs, such as those involved in gaming, 4K streaming, or heavy video conferencing. Its ability to handle high-bandwidth activities with stable performance makes it well-suited for large homes with multiple devices connected at once. Users looking to consolidate their modem and router into a single device will also appreciate its ease of installation and plug-and-play setup, which eliminates the need for multiple pieces of equipment. Additionally, families or tech-savvy individuals seeking advanced features like MoCA 2.0 support and WPA2 encryption will benefit from this device’s seamless connectivity and security features.

Not suitable for:

This product may not be the best fit for users in small apartments or those with minimal internet usage, as the advanced features like MoCA 2.0 support and dual-band Wi-Fi are most beneficial in larger environments with multiple devices. Users who do not require the high speeds provided by DOCSIS 3.1 technology might find this modem’s price point to be higher than necessary for their basic needs. Some users also reported compatibility issues with specific ISPs or configurations, which could be frustrating for those without the technical expertise to troubleshoot. Those seeking a more straightforward or budget-friendly option may want to consider simpler models that offer less advanced features.

Specifications

  • Modem Technology: Uses DOCSIS 3.1 technology for faster internet speeds and better network efficiency.
  • Wi-Fi Standard: Supports Wi-Fi 802.11ac for reliable and high-speed wireless connections.
  • Dual-Band Wi-Fi: Offers both 2.4 GHz and 5 GHz bands to optimize performance and reduce interference.
  • MU-MIMO Support: Equipped with MU-MIMO technology, enabling simultaneous data streaming to multiple devices.
  • Ethernet Ports: Includes four Gigabit Ethernet ports for stable wired connections to devices.
  • MoCA 2.0 Support: Supports MoCA 2.0 for reliable and fast wired connections between devices across the home.
  • Security Features: Includes WPA2 encryption and parental controls to enhance network security.
  • Channel Bonding: Supports 32×8 DOCSIS 3.0 channel bonding for improved data throughput and performance.
  • Self-Installation: Supports self-installation via ISP portal for quick and easy setup without requiring technician assistance.
  • Dimensions: Measures 11.69 x 9.09 x 3.27 inches, making it a compact and space-efficient device.
  • Weight: Weighs approximately 2 pounds, ensuring a sturdy build while still being portable.
  • Compatibility: Compatible with major cable ISPs, but users should verify with their provider for full compatibility.
  • Advanced Performance: Ideal for high-demand applications such as 4K streaming and online gaming with low latency.
  • Power Supply: Operates on a standard AC power supply with low energy consumption.
  • Color: Comes in a sleek black color, blending seamlessly into most home environments.
  • Manufacturer: Manufactured by Arris, a trusted brand known for high-performance networking equipment.
  • Parental Controls: Includes built-in parental controls to manage and restrict internet access for specific devices.
  • Wi-Fi Range: Provides excellent Wi-Fi coverage, particularly suited for large homes and multi-story buildings.
  • ISP Portal Setup: Self-activation through the ISP portal makes the setup process quick and user-friendly.

FAQ

The Arris Touchstone DG3450 is a high-performance cable modem with built-in Wi-Fi, offering DOCSIS 3.1 technology for faster speeds and future-proofing. It also supports MoCA 2.0 for enhanced wired connections, making it a great choice for households with high-speed internet needs like 4K streaming and gaming.

Setting up this device is straightforward, thanks to its self-activation feature via the ISP portal. Most users can have it up and running without needing technical expertise. Simply follow the on-screen prompts from your ISP, and the device should automatically configure itself for internet access.

DOCSIS 3.1 is the latest cable modem technology, offering higher speeds, better efficiency, and improved network stability compared to earlier versions. This allows for seamless 4K streaming, faster download/upload speeds, and more reliable connections, especially for high-bandwidth activities like online gaming and video conferencing.

The Arris DG3450 functions as both a modem and a router, so if you're replacing an older modem and router combo, you won’t need a separate router. However, if you prefer to use your existing router, you can connect it via one of the four Gigabit Ethernet ports for wired performance.

Yes, this device is ideal for large homes with heavy internet usage. With dual-band Wi-Fi, MU-MIMO support, and MoCA 2.0 for stable wired connections, it can easily handle multiple devices streaming 4K content, gaming, or working remotely without sacrificing performance.

Yes, it includes built-in parental controls, allowing you to manage internet access for specific devices, set time limits, and block inappropriate content. This feature is especially useful for families who want to ensure safe browsing for children or restrict screen time.

The 2.4 GHz band offers wider coverage and is better for devices that don't need high speeds, like smartphones or smart thermostats. The 5 GHz band, on the other hand, supports faster speeds and is ideal for high-demand devices such as streaming media players, gaming consoles, and laptops.

Some users have reported occasional compatibility issues with certain ISPs or older devices, especially during the initial setup. It's recommended to check compatibility with your ISP before purchasing. However, for most modern ISPs, the setup process is smooth and hassle-free.

Absolutely! The Arris DG3450 is designed to handle high-bandwidth activities like gaming and 4K streaming. Its DOCSIS 3.1 technology ensures low latency and fast speeds, while the dual-band Wi-Fi and wired Gigabit Ethernet ports support smooth, uninterrupted connections.

If you experience performance issues, first ensure that your internet plan is sufficient for your usage. Try rebooting the device, checking for firmware updates, or troubleshooting your network settings. If problems persist, contact your ISP for support, as they may need to adjust configurations or check for outages in your area.