WD My Cloud EX4100 8TB NAS

WD My Cloud EX4100 8TB NAS — image 1
WD My Cloud EX4100 8TB NAS — image 2
85%
88%
Performance
90%
Ease of Setup
91%
Data Transfer Speed
86%
Reliability
89%
Data Protection Features
85%
RAID Options
72%
Software/Firmware Stability
90%
Media Streaming (Plex Integration)
78%
User Interface
80%
Customer Support
88%
Build Quality
87%
Remote Access
More

Overview

The WD My Cloud EX4100 8TB NAS is a reliable network-attached storage solution designed to provide centralized storage with easy access. This device offers 8TB of capacity, making it ideal for users who need a secure and accessible data hub. It allows remote access, so you can manage and stream your files from anywhere with an internet connection. With its compact design and quiet performance, this NAS fits seamlessly into both home and small office environments, providing a flexible storage solution without the complexity of cloud subscriptions.

Features & Benefits

This NAS device stands out with its impressive data transfer speeds—up to 114 MB/s for uploads and 108 MB/s for downloads—ensuring quick file access and smooth media streaming. Powered by a dual-core Marvell ARMADA 388 processor and 2GB of DDR3 memory, it delivers reliable performance for everyday tasks. The inclusion of multiple RAID options ensures enhanced data protection, while the Plex Media Server integration allows you to easily stream and organize your media. It’s a strong choice for users seeking both performance and security in a storage solution.

Best For

The WD My Cloud EX4100 is best suited for individuals or small businesses that require a dependable and scalable storage system. Whether you're a remote worker looking for reliable centralized storage or a media enthusiast aiming to stream content smoothly across devices, this device offers the right blend of functionality. It’s perfect for users who need an efficient way to manage large amounts of data, as well as those looking for a secure backup solution. Its remote access capabilities make it a versatile option for home offices and small enterprises.

User Feedback

The WD My Cloud EX4100 has received praise for its easy setup and smooth data transfer speeds, which help streamline workflow in small businesses. Many users appreciate its robust data protection options and backup features. However, some have reported occasional software glitches, particularly with the My Cloud OS interface. While these issues are not widespread, they have been mentioned in a few reviews. Overall, the device is highly recommended for users needing an affordable, secure, and reliable NAS for both personal and professional use.

#Network Attached Storage
#Data Storage
#Computers & Accessories
#Electronics

Pros

  • The 8TB capacity offers ample storage for both personal and business use.
  • Data transfer speeds of 114 MB/s upload and 108 MB/s download provide efficient performance.
  • Multiple RAID options offer enhanced data protection, ensuring secure backups.
  • The integration with Plex Media Server makes streaming content simple and smooth.
  • Setup is quick and straightforward, even for users with minimal technical experience.
  • Its remote access feature is ideal for home offices and small businesses that require off-site data access.

Cons

  • Some users report occasional software glitches that affect performance.
  • The device is bulky and may not be suitable for users with limited space.
  • Certain configurations require manual RAID setup, which may be challenging for less experienced users.
  • While the device is reliable, it may not be the fastest option for users with large-scale data needs.
  • A few users have experienced slowdowns when streaming high-definition content with multiple users.
  • The device’s weight (10.49 pounds) makes it cumbersome for those needing portability.

Ratings

The ratings for the WD My Cloud EX4100 8TB NAS are based on verified user reviews from multiple platforms and languages. Spam, incentivized, and off-topic reviews have been filtered out to ensure only authentic feedback was considered. The scores reflect both strengths and areas where users have encountered issues, offering a balanced view of this device's performance in real-world use across different contexts like home, small business, and media streaming.

Performance
88%
Many users praise the overall performance of this device, noting its smooth operation and consistent data transfer speeds, especially when handling large file transfers. With the Marvell ARMADA dual-core processor and 2GB of RAM, it effectively manages multiple tasks at once without noticeable lag.
Some users mention that the device can experience occasional slowdowns when handling heavy multi-tasking, especially in a network with multiple active devices. These minor performance dips can be frustrating for those with high-demand needs.
Ease of Setup
90%
The setup process is highly rated by most users, with many commenting on its intuitive installation steps and quick configuration. The included setup guide and My Cloud OS interface make it easy for even non-technical users to get started quickly, with minimal troubleshooting required.
A few users report issues during the initial setup, mentioning that some configuration steps were unclear or required extra effort to complete. A handful of people also noted that software updates can occasionally interrupt the process.
Data Transfer Speed
91%
This device excels in data transfer speed, with users highlighting its impressive 114 MB/s upload and 108 MB/s download rates. Many are satisfied with its efficiency, especially in a business or media environment where fast access to large files is essential.
Some users have pointed out that transfer speeds can fluctuate depending on network conditions, and in certain setups, the speed does not consistently meet expectations. This is particularly noticeable when multiple devices are connected to the same network.
Reliability
86%
The reliability of this storage solution is generally praised, with many users finding it stable for regular backups and media storage. Its performance during extended use shows it can handle continuous operation without overheating or crashing.
However, there are a few reports of occasional drops in connectivity or intermittent access issues, especially when accessing remotely over extended periods. These problems, though not widespread, can be frustrating for users relying on consistent uptime.
Data Protection Features
89%
The multiple RAID options are a big hit, allowing users to customize data protection according to their needs. Many customers appreciate the peace of mind provided by this feature, especially for those storing sensitive or critical business files.
A small number of users express frustration with the setup of RAID configurations, citing that the documentation for some advanced options could be clearer. Additionally, some report that restoring data from RAID protection could be more seamless.
RAID Options
85%
The device’s RAID support allows users to choose the most suitable configuration for their needs, enhancing flexibility. This is particularly beneficial for those who prioritize data redundancy and protection against disk failure.
While RAID configurations are highly valued, some users find the setup process to be a bit complicated, particularly for less tech-savvy individuals. A few also mentioned that the user interface for RAID settings could be more intuitive.
Software/Firmware Stability
72%
28%
When the device works as intended, the software runs smoothly, and many users report that the My Cloud OS is a solid platform for managing data. The system provides a user-friendly dashboard with useful features like remote access and file sharing.
Unfortunately, there are some recurring issues with software bugs and firmware stability. A few users have experienced software crashes or incompatibilities after updates, which can lead to frustration, especially if data integrity is affected.
Media Streaming (Plex Integration)
90%
For media enthusiasts, this storage device offers excellent Plex Media Server integration. Users love the seamless streaming experience for movies and music across devices, making it an ideal choice for home entertainment setups.
A few users have mentioned occasional buffering issues or delays during streaming, particularly with high-definition content. This may be more related to network performance than the device itself, but it can be a slight drawback for those relying on consistent streaming quality.
User Interface
78%
22%
The My Cloud OS user interface is functional and provides an organized way to manage files and settings. It’s intuitive enough for most users, making it easy to navigate and access files remotely when needed.
However, some users find the interface to be a bit dated and unintuitive in places. Navigating through advanced features, such as RAID configuration or advanced backups, can be cumbersome for those unfamiliar with network-attached storage.
Customer Support
80%
20%
Western Digital's customer support is generally well-received, with many users finding the team responsive and helpful. The availability of online resources like FAQs and forums adds to the overall positive experience with support.
A few users report mixed experiences with customer support, mentioning that responses can sometimes be delayed or generic. Some also feel that issues with advanced configurations or troubleshooting could be better addressed with more detailed guidance.
Build Quality
88%
The build quality of this NAS device is sturdy, with many users noting the durable aluminum and glass materials. It feels premium and well-constructed, which helps in ensuring longevity, even in environments with continuous use.
Although most users are satisfied with the build, a few have mentioned that the device could be slightly more compact, as it takes up a significant amount of space. Additionally, the weight might be a concern for users looking for a more portable storage solution.
Remote Access
87%
Remote access is a standout feature of this NAS device, with users reporting a smooth experience when accessing files from anywhere. The My Cloud OS platform makes it simple to manage and retrieve data securely, even when away from the home or office.
However, some users report intermittent connection issues when accessing remotely, particularly in areas with unstable internet. While not a widespread issue, it can be a frustrating limitation for those who rely on remote access for business or personal use.

Suitable for:

The WD My Cloud EX4100 8TB NAS is a great fit for small business owners, home office users, and media enthusiasts who need reliable, centralized storage with easy remote access. With its robust 8TB capacity, it’s ideal for those storing large amounts of data, such as documents, media files, and backups. Users who need seamless integration with Plex for media streaming will find this device particularly beneficial. Small businesses requiring a cost-effective yet scalable data protection solution through multiple RAID options will also appreciate the flexibility and reliability offered by this device. Additionally, its solid performance and quick setup make it accessible for users with limited technical expertise, making it a practical choice for diverse environments like remote workspaces or home entertainment systems.

Not suitable for:

This NAS device may not be the best choice for users seeking high portability or those in need of more advanced network management features. Its weight and relatively large size (10.49 pounds and 9.13 x 6.69 x 7.56 inches) make it cumbersome for users who need to move it frequently or integrate it into a compact setup. Some users also report occasional software glitches and performance slowdowns in more complex configurations, which might be frustrating for tech-savvy users who rely on uninterrupted performance. Additionally, those looking for a more straightforward, plug-and-play experience with minimal configuration might find the RAID setup and software interface a bit challenging or cumbersome.

Specifications

  • Storage Capacity: The device offers 8TB of total storage, providing ample space for files, media, and backups.
  • Processor: Equipped with a Marvell ARMADA 388 1.6GHz dual-core processor for efficient performance.
  • Memory: Comes with 2GB DDR3 RAM for smooth multitasking and file handling.
  • RAID Support: Supports multiple RAID configurations including RAID 0, RAID 1, RAID 5, and JBOD for flexible data management and redundancy.
  • Data Transfer Speed: Supports up to 114 MB/s upload and 108 MB/s download speeds for efficient file transfers.
  • Operating System: Runs on My Cloud OS, offering an intuitive interface for managing data and remote access.
  • Connectivity: Features a Gigabit Ethernet port for fast and reliable network connectivity.
  • Media Server: Integrates with Plex Media Server to stream media content to compatible devices.
  • Weight: Weighs 10.49 pounds, offering a robust build without being overly heavy.
  • Dimensions: Measures 9.13 x 6.69 x 7.56 inches, compact enough for home or small office use.
  • Build Material: Constructed with a durable aluminum and glass design for a premium, heat-dissipating exterior.
  • Expansion Capability: Supports external storage expansion through USB ports for additional storage needs.
  • Backup Features: Provides automated backup options to ensure data is regularly saved and protected.
  • Remote Access: Offers secure remote access to files from anywhere via My Cloud OS.
  • Power Supply: Operates with a standard external power adapter suitable for home and small office environments.

FAQ

Setting up this NAS device is relatively straightforward. After connecting it to your network, you can access it via the My Cloud OS interface for configuration. Most users report quick setup times, especially with the user-friendly instructions provided by WD.

Yes, this NAS solution is designed for remote access. With My Cloud OS, you can access your files securely from anywhere with an internet connection, making it ideal for users needing access to data while traveling or working from home.

The device offers a maximum upload speed of 114 MB/s and download speed of 108 MB/s. These speeds are suitable for most home and small office environments, providing fast file transfers and smooth media streaming.

Yes, it supports multiple RAID options, including RAID 0, RAID 1, RAID 5, and JBOD. These configurations allow for customizable data protection and performance, which is particularly beneficial for users seeking enhanced security and fault tolerance.

Absolutely! This device integrates seamlessly with Plex Media Server, making it a great choice for media enthusiasts. You can store and stream movies, music, and TV shows to any compatible device, ensuring a smooth viewing experience.

Some users have reported occasional software glitches, but these tend to be infrequent and can often be resolved through software updates or a system restart. WD also provides customer support to help resolve these issues quickly.

The device offers 8TB of storage, providing plenty of space for backing up files, storing media, and centralizing important data. It’s perfect for home offices, small businesses, or media libraries.

Yes, this storage solution is an excellent choice for small businesses. With its remote access capabilities, secure data protection options via RAID, and fast performance, it can meet the needs of teams that require centralized storage and easy access to files from multiple locations.

This NAS device weighs 10.49 pounds and measures 9.13 x 6.69 x 7.56 inches. It’s not the most compact NAS on the market, but its size is reasonable given its 8TB capacity and robust features.

No, the RAM (2GB DDR3) and processor (Marvell ARMADA 388 1.6GHz dual-core) are not upgradeable. However, these components are sufficient for most users, providing smooth operation for everyday file storage and streaming needs.