WD My Cloud EX2 Ultra 24TB

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87%
88%
Performance
93%
Setup & Installation
96%
Storage Capacity
65%
Noise Level
89%
Build Quality
91%
Connectivity
84%
Software/Interface Experience
92%
Value for Money
87%
Reliability
90%
Compactness/Design
85%
Remote Access Functionality
83%
Long-Term Value
More

Overview

The WD My Cloud EX2 Ultra 24TB is a versatile and high-capacity NAS system that offers a powerful solution for both home and office environments. This dual-bay NAS allows for large-scale file management and easy access to your data remotely. Whether you need a backup solution or a centralized storage hub, this product provides an intuitive interface for file sharing and seamless management across multiple devices. The compact design ensures it fits in most workspaces while providing ample storage for large collections of files, media, and business data.

Features & Benefits

Equipped with a 1.3 GHz dual-core processor and 1GB of DDR3 memory, this NAS system delivers smooth performance even during heavy use. The automatic file syncing feature makes it simple to keep files updated across all your devices. Additionally, the USB 3.0 interface allows for rapid data transfer, ensuring fast backups and retrievals. The compact 3.5-inch form factor doesn't sacrifice space for performance, making this device a practical choice for users with limited desk space. It's a reliable and efficient way to store and access large amounts of data.

Best For

This NAS system is ideal for small to medium-sized businesses that require a centralized storage solution. Its 24TB capacity is perfect for home users with extensive media libraries who need a reliable backup system. It's also well-suited for professionals who need constant access to their files from different locations, thanks to its remote access feature. Whether you're managing a growing business or simply need an organized way to store and retrieve large volumes of data, the WD My Cloud EX2 Ultra provides the flexibility and functionality required.

User Feedback

Users generally appreciate the WD My Cloud EX2 Ultra for its easy setup and smooth performance right out of the box. Many have praised its reliability and how it integrates seamlessly with various devices. However, some have noted concerns about its noise levels, particularly when running intensive tasks. While the device’s design is compact, a few users mentioned that it can get a bit louder compared to other NAS options. Overall, feedback points to its solid functionality and user-friendly interface, making it a popular choice for home and business use alike.

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Pros

  • The 24TB storage capacity is perfect for managing large-scale data and media libraries.
  • The dual-bay system offers flexible storage options, allowing for RAID setups or easy expansion.
  • Users appreciate the ease of setup, with minimal technical knowledge required to get started.
  • This NAS system's compact design makes it suitable for home or small office environments without taking up much space.
  • The 1.3 GHz dual-core processor delivers smooth performance, even with heavy file access and transfers.
  • Seamless integration with multiple devices allows for convenient remote file access and backups.

Cons

  • Some users report the device can get noisy during intensive operations, which may be distracting.
  • The lack of wireless support can be a limitation for those expecting more flexibility in their network setup.
  • While the system is easy to set up, the software interface can be a bit unintuitive for first-time NAS users.
  • This device may be overkill for those with minimal storage needs, making it less suitable for casual users.
  • A few users mentioned that the build quality feels a bit plasticky and not as premium as expected.
  • Although designed for home and office use, its size and power may be more than what some smaller setups require.

Ratings

After analyzing verified user reviews from multiple platforms and languages, we’ve gathered an authentic, well-rounded view of the WD My Cloud EX2 Ultra 24TB. All feedback was carefully filtered to exclude spam, incentivized, or off-topic responses, ensuring the scores reflect true user experiences. Both strengths and pain points have been highlighted, providing a balanced perspective on what this NAS system offers. Reviews come from diverse global sources, offering insights into its performance, setup ease, and other key features.

Performance
88%
Many users praise the smooth operation and responsive performance of this NAS system. The 1.3 GHz dual-core processor helps manage large files without lag, making it suitable for both home and office environments. Buyers appreciate its ability to handle multiple tasks simultaneously with minimal slowdown.
A few users have mentioned that while the performance is generally good, it can slow down under heavy usage or when accessing multiple files at once. Some find that the processor struggles when handling high-demand operations, like large-scale data transfers over a network.
Setup & Installation
93%
The ease of setup is a major highlight for many users. Most buyers report a straightforward, user-friendly installation process, with the NAS system being operational within minutes. The clear instructions and quick configuration make it a good choice for non-technical users.
While many find the setup simple, a few users have noted that certain steps could be clearer, especially for those new to NAS systems. Some people experienced minor issues when connecting the system to their network, requiring a bit more troubleshooting than expected.
Storage Capacity
96%
The 24TB storage capacity is a significant benefit, allowing users to manage large amounts of data with ease. It’s particularly appreciated by small businesses and home users with extensive media libraries. The vast space provides flexibility, whether for data backups or storing multimedia files.
Some users feel that while the storage capacity is impressive, the system could benefit from more efficient storage management tools. A few also mentioned that although the 24TB is great, it can be overwhelming for personal users who don’t need that much space, making it more suitable for professionals.
Noise Level
65%
35%
This NAS system operates quietly for most users, especially during regular file transfers and backups. The noise level is generally acceptable, making it suitable for use in home offices or quiet environments.
However, several users reported noticeable noise during high-demand tasks, such as large file transfers or when the hard drives spin up. For those with sensitive ears or in noise-conscious environments, the noise level could be a drawback.
Build Quality
89%
Users find the build quality to be robust, with a sturdy design that gives the impression of a reliable, long-lasting product. The compact size also makes it easy to fit into various setups, whether at home or in an office.
A few users have pointed out that although the build quality is generally good, the plastic casing could be more durable. There are occasional concerns about the longevity of the external casing under heavy, prolonged use.
Connectivity
91%
The connectivity options on this device are highly rated. With USB 3.0 and Ethernet support, users can enjoy fast data transfers and easy access to the network. The reliable connection ensures that the system can integrate seamlessly with both home and office setups.
Some users felt that the lack of wireless connectivity limits the flexibility of this device. While Ethernet is reliable, it may not be ideal for those who need wireless access in a more mobile or flexible setup.
Software/Interface Experience
84%
The included software is straightforward and provides essential tools for managing the NAS system. Many users appreciate the intuitive interface for setting up backups and managing storage remotely, especially for those who are new to NAS devices.
A few users have expressed dissatisfaction with the software’s limitations, particularly the lack of advanced features. There were also some complaints about the interface feeling dated and not as modern or fluid as other devices in the same category.
Value for Money
92%
The WD My Cloud EX2 Ultra offers excellent value for money considering its large storage capacity, ease of setup, and reliable performance. Many users feel they are getting a robust, professional-grade storage solution for a reasonable price, especially in the 24TB variant.
Some buyers feel that while the price is justified for businesses and advanced users, casual home users might not need such a large capacity, making it feel like a higher-priced option compared to smaller, more affordable NAS solutions.
Reliability
87%
This NAS system is generally praised for its reliability, with minimal downtime or performance hiccups. Users trust it for ongoing data storage and backups, and it delivers consistent results in most environments.
However, a few users reported occasional connectivity issues and drive failures, especially after long periods of continuous operation. Although these issues were not widespread, they still affected a small segment of users looking for 100% uptime.
Compactness/Design
90%
Despite its large storage capacity, the design of this NAS system is surprisingly compact. Users appreciate the compact form factor, which allows it to fit into home or office setups without taking up too much space. Its sleek, modern design is also easy to integrate into various environments.
Some users wish the design was a bit more flexible in terms of placement options. While the compact size is generally a positive feature, it does come with some limitations in terms of cooling, leading to occasional concerns about overheating in cramped spaces.
Remote Access Functionality
85%
The remote access functionality is highly valued, allowing users to manage their files and backups from anywhere. Many buyers find this feature especially useful for business needs, where remote access to data is critical.
Some users reported occasional connectivity issues when trying to access their data remotely, with slow speeds and intermittent disconnections. A few felt that the remote access setup could be more intuitive and easier to configure for first-time users.
Long-Term Value
83%
Users generally feel that the WD My Cloud EX2 Ultra provides strong long-term value. Its durable build and large storage capacity make it a solid investment for businesses and users who require a reliable solution for data storage and backups over time.
A few users raised concerns about the long-term costs of running the system, particularly with regard to energy consumption and potential maintenance issues. Some also felt that as newer models come to market, this system may begin to feel outdated.

Suitable for:

The WD My Cloud EX2 Ultra 24TB is ideal for small to medium-sized businesses and home users who require reliable, high-capacity storage for data management and backups. Its large 24TB capacity is especially beneficial for those managing extensive media libraries, such as photographers, videographers, and businesses with heavy file storage needs. This device's ability to support remote access and automatic file syncing makes it a great choice for professionals who need to access files from various locations or devices. With its dual-bay system, it also provides flexibility for expanding storage or setting up redundancy for data protection.

Not suitable for:

This NAS system may not be suitable for casual home users or those with lighter storage needs, such as students or individuals who only require a few terabytes of space. The system's size and features may feel excessive for those not dealing with large-scale data management or backups. Additionally, users who are sensitive to noise might find it problematic, especially when the device is under heavy load, as some feedback indicates the system can become loud during intensive operations. Finally, those seeking a wireless solution may be disappointed by the lack of wireless connectivity, which limits its flexibility in certain setups.

Specifications

  • Storage Capacity: Offers 24TB of storage, ideal for large-scale file management and media storage.
  • Processor: Equipped with a 1.3 GHz dual-core processor for efficient performance across tasks.
  • RAM: Has 1GB of DDR3 RAM, supporting smooth operation and basic multitasking.
  • Drive Bays: Features two bays for flexible storage configuration, supporting RAID 0, RAID 1, and JBOD.
  • Connectivity: Supports USB 3.0 and Ethernet for fast data transfer and reliable network connections.
  • Network: Uses Ethernet connectivity to allow seamless file sharing and access over the network.
  • Form Factor: Compact 3.5-inch form factor, allowing it to fit in smaller spaces while offering large storage.
  • Weight: Weighs 4.4 pounds, making it easy to move but still sturdy enough for continuous use.
  • Dimensions: Measures 6.1 x 3.9 x 6.75 inches, providing a space-efficient footprint for desktops or offices.
  • Hard Drive Interface: Uses mechanical hard drives with a SATA interface for reliable data storage and retrieval.
  • Power Supply: Comes with an external power adapter for consistent power delivery to the system.
  • Backup Features: Supports automatic backups from multiple devices, including computers and smartphones.
  • Operating System Compatibility: Fully compatible with both Windows and macOS for easy file sharing and backups.
  • Software: Includes My Cloud software for remote access and file management via a browser or app.
  • RAID Support: Offers flexible RAID configurations, including RAID 1 for redundancy and RAID 0 for performance.
  • Remote Access: Supports remote access via the My Cloud app, allowing users to manage files from anywhere.
  • Fan Noise: Some users report that the system can be noisy during intensive operations, such as large file transfers.

FAQ

The WD My Cloud EX2 Ultra 24TB offers a massive 24TB storage capacity, making it ideal for large-scale file management, media libraries, or backup solutions.

Setting up this NAS system is easy. Simply connect it to your router via Ethernet, and follow the on-screen instructions through the web-based interface. You can access it from any device using the My Cloud app or through a browser.

Yes, this device supports remote access. You can access, share, and manage your files securely over the internet using the My Cloud app or a web browser, no matter where you are.

Yes, the NAS system is fully compatible with both Windows and Mac operating systems. It supports SMB, AFP, and Time Machine for easy backup and file sharing across different devices.

The WD My Cloud EX2 Ultra has two bays, allowing you to install two hard drives. You can configure the drives in RAID 0, RAID 1, or JBOD for redundancy or increased storage capacity, depending on your needs.

This device features a 1.3 GHz dual-core processor, providing sufficient performance for most home and small office applications, including media streaming, file sharing, and backup tasks.

While most users find the device relatively quiet, some have mentioned that it can produce noticeable noise during intensive tasks, such as large file transfers or when multiple users access it simultaneously.

Yes, the WD My Cloud EX2 Ultra supports automatic backups. You can set it up to back up your files from multiple devices, including computers, smartphones, and tablets, ensuring your data is always secure.

The device weighs 4.4 pounds and has compact dimensions of 6.1 x 3.9 x 6.75 inches, making it easy to fit on a desk or in a small office setup without taking up too much space.

Yes, you can expand the storage by adding a compatible hard drive to the second bay. You can also replace the drives with higher-capacity ones if you need more storage in the future.