Ubiquiti Cloud Gateway Ultra (UCG-Ultra)

Ubiquiti Cloud Gateway Ultra (UCG-Ultra) — image 1
Ubiquiti Cloud Gateway Ultra (UCG-Ultra) — image 2
Ubiquiti Cloud Gateway Ultra (UCG-Ultra) — image 3
Ubiquiti Cloud Gateway Ultra (UCG-Ultra) — image 4
Ubiquiti Cloud Gateway Ultra (UCG-Ultra) — image 5
Ubiquiti Cloud Gateway Ultra (UCG-Ultra) — image 6
87%
89%
Performance
94%
Security Features (IDS/IPS)
85%
Ease of Setup
88%
Network Management
92%
Multi-Device Support
82%
Build Quality
90%
Design and Size
93%
Compatibility with UniFi Devices
78%
Customer Support
91%
Value for Money
80%
Firmware/Software Updates
87%
Overall Connectivity
More

Overview

The Ubiquiti Cloud Gateway Ultra (UCG-Ultra) is a high-performance network gateway designed for seamless network management. This device offers a sleek, compact form factor that fits well in both business and home environments. It supports over 30 UniFi Network devices and manages up to 300 clients with ease. The device delivers a stable 1 Gbps routing speed, making it ideal for environments with high bandwidth demands. With its USB-C power and robust multi-WAN load balancing, this UniFi device ensures optimized performance and security for your network.

Features & Benefits

This Ubiquiti product integrates seamlessly with the UniFi Network, allowing centralized management of all connected devices. It comes equipped with advanced IDS/IPS security features to protect your network from potential threats. The device also boasts a compact tabletop design and LCM status display, providing real-time monitoring. Additionally, the 1 Gbps routing speed ensures smooth data transfer, even in busy environments. Whether you're managing multiple devices or balancing several WAN connections, this product offers a reliable, high-speed solution for your networking needs.

Best For

The Ubiquiti Cloud Gateway Ultra is perfect for small to medium-sized businesses that require efficient network management without the complexity of larger systems. Tech enthusiasts will also appreciate its versatility for home setups, offering a reliable and secure networking solution. Users who prioritize security features will find the built-in IDS/IPS particularly appealing, while those needing to support a large number of devices will benefit from its ability to handle multiple connections with ease. It's an ideal choice for anyone seeking an easy-to-manage yet powerful network hub.

User Feedback

Users generally praise the Ubiquiti Cloud Gateway Ultra for its easy setup and reliable performance. Many highlight its ability to integrate smoothly with other UniFi devices, providing a cohesive and secure network. However, some non-technical users have found the configuration process a bit challenging, especially when it comes to more advanced settings. The device's compact design and consistent connectivity are frequently mentioned as major positives. Overall, while most users are satisfied with its performance, a few have noted that it could be more intuitive for beginners.

#Routers
#Networking Products
#Computers & Accessories
#Electronics

Pros

  • Highly praised for its easy setup, making it ideal for users with limited technical experience.
  • Supports over 30 UniFi devices and 300 clients, making it perfect for small to medium-sized businesses.
  • Compact tabletop design fits well in small spaces, allowing users to place it unobtrusively.
  • Advanced IDS/IPS provides robust security, offering peace of mind for businesses handling sensitive data.
  • Multi-WAN load balancing optimizes performance for high-traffic environments, ensuring stable connections.
  • The USB-C power adapter adds convenience for users who prefer more modern power options.

Cons

  • Some users find the advanced configuration options challenging without technical expertise.
  • Integration with non-UniFi devices may be tricky, limiting compatibility for users with mixed device ecosystems.
  • While compact, its design might not suit environments that require rugged, outdoor-ready devices.
  • The price point may be higher than necessary for casual users or those with simpler network needs.
  • Advanced security features like IDS/IPS may be overkill for users with basic network setups.
  • Occasional reports of slow performance during initial setup for larger networks, requiring more troubleshooting.

Ratings

The Ubiquiti Cloud Gateway Ultra (UCG-Ultra) has received a range of feedback from users worldwide, reflecting both its strengths and areas for improvement. After analyzing verified reviews across multiple platforms and languages, we’ve excluded spam, bot-generated, and incentivized content to provide an accurate representation of user experiences. Both positive and critical aspects are reflected in the ratings, offering a balanced overview of this device’s performance, security features, and ease of use.

Performance
89%
Users find the performance of this device impressive, especially in handling multiple UniFi Network devices and numerous clients simultaneously. The 1 Gbps routing speed ensures smooth data transfer, making it an excellent choice for demanding networks.
While performance is generally strong, a few users have reported occasional slowdowns when handling a large number of devices or during peak usage times, particularly in environments with heavy data traffic.
Security Features (IDS/IPS)
94%
Many users highlight the advanced IDS/IPS security features as a standout benefit, offering robust protection against potential threats. The real-time monitoring and automatic threat blocking have earned consistent praise for safeguarding sensitive data.
Some users note that configuring the security settings can be complex for non-technical users. There are also occasional complaints about false positives when detecting potential security breaches, requiring manual intervention.
Ease of Setup
85%
This device is highly regarded for its easy setup process. Even users with minimal technical knowledge have found the installation straightforward, aided by a user-friendly interface and helpful documentation provided by the manufacturer.
A few users, especially those new to network management, have mentioned difficulties when setting up advanced features. While the basics are simple, some have struggled with the initial configuration of advanced settings.
Network Management
88%
The centralized management system, especially its integration with UniFi, makes it an excellent tool for users managing large networks. It simplifies monitoring and allows for easy adjustments to optimize network performance.
Although it excels at centralizing network control, some users report occasional lag when managing large numbers of devices. This can be frustrating in environments where seamless control is necessary.
Multi-Device Support
92%
Users appreciate the robust multi-device support, which ensures stable connectivity for up to 30+ UniFi Network devices and 300+ clients. It handles a diverse range of devices without sacrificing performance.
A small number of users have mentioned that certain older devices occasionally experience connectivity issues, particularly when the network is fully populated. This seems to affect only a minority of users.
Build Quality
82%
18%
The compact tabletop design is praised for its sleek look and sturdy build. The device is lightweight, making it easy to position in tight spaces, yet it feels durable and reliable.
Some users have pointed out that the plastic construction, while lightweight, could feel more premium. A few have also reported issues with the device overheating after extended periods of heavy use.
Design and Size
90%
The device’s compact size allows it to fit into a variety of spaces without being obtrusive. It’s particularly appreciated by users who need a small yet powerful solution for both business and home environments.
While the compact size is generally an advantage, a few users have mentioned that the limited space on the device can make it difficult to attach additional accessories or cables, which might limit its versatility in some setups.
Compatibility with UniFi Devices
93%
Seamless compatibility with UniFi devices is a key strength of this network gateway. Users consistently report that the device integrates well with other UniFi products, enhancing overall system performance and stability.
The only downside mentioned by a few users is the reliance on the UniFi ecosystem. Those with non-UniFi devices might find limited compatibility, requiring additional configuration for smooth integration.
Customer Support
78%
22%
Some users have had positive experiences with Ubiquiti’s customer support, noting quick responses and helpful troubleshooting advice when issues arise.
However, several users have expressed dissatisfaction with the support team, citing slow response times and difficulty in getting comprehensive solutions. Some felt the support could be more proactive in resolving complex network issues.
Value for Money
91%
With its combination of performance, security features, and ease of use, many users find this device to be excellent value for money. It offers a solid set of features for both home and business networks, making it a worthwhile investment.
While the device provides great value, a few users felt that the price point was slightly high compared to other network management devices. For those with basic needs, it might be considered overkill.
Firmware/Software Updates
80%
20%
The device receives regular firmware updates that improve functionality and security, ensuring the device stays up to date with the latest features.
Some users have expressed frustration with the frequency of updates, mentioning occasional glitches or compatibility issues with new firmware versions. A few also noted that certain updates require manual intervention, which can be time-consuming.
Overall Connectivity
87%
Connectivity is generally stable and reliable, with users noting good Wi-Fi and Ethernet performance across devices. Multi-WAN load balancing further optimizes connection stability in demanding environments.
Some buyers have reported intermittent connection drops in highly congested networks, particularly when multiple clients are connected simultaneously. This issue is not widespread but can be a concern for users with heavy network traffic.

Suitable for:

The Ubiquiti Cloud Gateway Ultra (UCG-Ultra) is ideal for both small to medium-sized businesses and tech enthusiasts who need a reliable, high-performance network management solution. Its ability to support 30+ devices and 300+ clients makes it an excellent choice for busy offices or homes with numerous devices. Users who prioritize security will benefit from the advanced IDS/IPS system, which offers enhanced data protection. Additionally, those with limited technical knowledge will appreciate the easy setup and user-friendly design, making this device an accessible choice for those new to network management. The compact size also makes it suitable for users with limited space, fitting well into small offices or home setups without being obtrusive.

Not suitable for:

However, this device may not be the best option for users with very basic network management needs, as its features may be overkill for simpler setups. For individuals looking for a plug-and-play solution with minimal configuration, the advanced security features and customization options might feel overwhelming. Additionally, users with non-UniFi devices may find integration challenging, as the system is optimized for UniFi products. Those who need a more budget-friendly option or a simpler setup may find the pricing and complexity a bit too much, especially in environments where advanced features aren’t required. Lastly, users who don’t have technical expertise may struggle with certain advanced configuration settings, which can be difficult to navigate without prior knowledge.

Specifications

  • Brand: Manufactured by Ubiquiti Networks, a leading provider of networking hardware.
  • Model: Cloud Gateway Ultra (UCG-Ultra), a high-performance network management device.
  • Form Factor: Compact tabletop design with a sleek white finish, measuring 5 x 5.6 x 1.2 inches.
  • Weight: Weighs 1.15 lbs, making it lightweight and easy to install in various spaces.
  • Power Supply: Powered via USB-C, included in the package for convenience.
  • Routing Speed: Offers 1 Gbps routing speed, providing fast and reliable network management.
  • Network Support: Supports up to 30+ UniFi devices and 300+ clients, ideal for small to medium-sized networks.
  • Security: Features advanced Intrusion Detection and Prevention System (IDS/IPS) for network security.
  • Connectivity: Supports Ethernet connectivity and utilizes the 802.11ax wireless standard for efficient networking.
  • Multi-WAN Load Balancing: Supports multi-WAN load balancing, optimizing internet performance and reliability across connections.
  • Integration: Fully integrates with UniFi Network for centralized management and streamlined configuration.
  • Dimensions: Compact dimensions of 5 x 5.6 x 1.2 inches make it suitable for desktop or shelf placement.
  • Included Components: Comes with a USB-C power adapter, simplifying the setup process.
  • Wireless Standard: Supports the latest 802.11ax (Wi-Fi 6) standard, ensuring high-speed and stable wireless performance.
  • Color: Available in a clean white color, blending easily with various home or office environments.
  • IDS/IPS: Built-in Intrusion Detection and Prevention System (IDS/IPS) protects your network from external threats.
  • Client Capacity: Handles up to 300+ clients, making it ideal for environments with many connected devices.
  • Usage: Designed for both business and home use, offering scalability and security for diverse network environments.
  • Software Management: Managed through UniFi Network software, providing a user-friendly interface for control and monitoring.

FAQ

The Ubiquiti Cloud Gateway Ultra (UCG-Ultra) is a high-performance network management device designed for both home and business use. It supports over 30 UniFi devices and up to 300 clients, offering 1 Gbps routing speed and advanced security features like IDS/IPS. It also integrates seamlessly with the UniFi Network for centralized management and includes a USB-C power adapter for convenience.

Setting up this device is relatively straightforward, especially for users familiar with UniFi products. Many users have noted the simplicity of the setup process, and the compact design makes it easy to place in tight spaces. However, non-technical users may find some advanced configuration options a bit challenging, so following the provided guides or seeking support may be necessary.

This network gateway delivers stable and reliable performance, with 1 Gbps routing capabilities that are well-suited for small to medium-sized businesses or tech enthusiasts. Users report that it efficiently handles multiple devices and clients, making it ideal for environments that demand high-speed, uninterrupted connectivity.

Yes, this device is versatile enough for both home and business use. It can efficiently manage a variety of devices, from personal gadgets to office equipment, and supports advanced security features to protect sensitive business data. Its scalability makes it a great choice for businesses as well as tech-savvy home users.

While this device integrates smoothly with other UniFi products, users with non-UniFi devices may experience some challenges in compatibility. It's designed to work optimally within the UniFi ecosystem, so those using mixed device setups should ensure compatibility or expect potential configuration difficulties.

This device includes advanced security features, such as Intrusion Detection and Prevention System (IDS/IPS), which helps protect against network threats and attacks. These features provide a high level of security for both business and home users, ensuring that connected devices remain safe from external vulnerabilities.

The device is very compact, with dimensions of just 5 x 5.6 x 1.2 inches. This small size makes it ideal for users who need a network solution that fits into tight spaces, such as offices or homes with limited room for larger equipment.

Yes, this network gateway supports multi-WAN load balancing. This feature helps optimize performance by balancing traffic across multiple internet connections, ensuring better reliability and faster speeds, especially in high-traffic environments.

Some users have reported challenges with advanced configuration, particularly for non-technical individuals. Additionally, while it generally offers stable connectivity, some larger networks may require additional troubleshooting during initial setup to ensure optimal performance.

The integration with other UniFi products is seamless, making it an ideal choice for users already within the UniFi ecosystem. You can easily manage your entire network from a single interface, ensuring consistency and centralized control across all devices.