WD 36TB My Book Duo Desktop RAID External Hard Drive

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82%
18%
88%
Performance & Speed
93%
Data Security (Encryption)
96%
Storage Capacity
85%
Ease of Setup & Use
62%
Noise During Operation
90%
Connectivity Options (USB 3.1, USB-C)
70%
Software Usability
87%
Build Quality & Durability
55%
Portability
78%
Customer Support & Warranty
91%
Value for Money
92%
Compatibility (Mac & PC)
More

Overview

The WD 36TB My Book Duo Desktop RAID External Hard Drive is designed for those who need vast storage and security in one package. This external drive boasts an impressive 36TB capacity, making it ideal for storing large amounts of data. It offers RAID-0 for speed or RAID-1 for redundancy, giving users flexibility based on their needs. With USB 3.1 and USB-C support, this device ensures fast data transfer, while its pre-configured, plug-and-play design makes it easy to use right out of the box. Additionally, the built-in encryption ensures that your data is securely stored.

Features & Benefits

This external hard drive provides a massive 36TB capacity, making it well-suited for individuals or businesses with significant storage requirements. The included RAID configurations allow for customization between performance (RAID-0) and redundancy (RAID-1), ensuring your data is protected. It also supports high-speed data transfer with both USB 3.1 and USB-C, reducing bottlenecks when accessing large files. Built-in backup software makes it easier to manage your data, and the AES hardware encryption ensures your sensitive files are kept safe from unauthorized access.

Best For

The WD My Book Duo is an excellent choice for power users who need vast storage space for large datasets or high-resolution media. It's also perfect for small businesses that require reliable data backup solutions. Creative professionals dealing with large files—such as video editors or graphic designers—will appreciate its secure storage and quick file access. Additionally, its advanced encryption features make it a good fit for users who prioritize data protection, ensuring their critical files are safeguarded.

User Feedback

Users generally praise this external hard drive for its easy setup and reliable performance. Many appreciate the large storage capacity and fast data transfer speeds. However, some reviewers mention that the drive is quite bulky and may not be ideal for those seeking a portable solution. While the included software is helpful for most, a few users expressed preferences for alternative backup tools. Another common concern is the noise during heavy use, with some reporting that the drive can be loud when transferring large amounts of data.

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Pros

  • Massive 36TB capacity is perfect for users with large data storage needs.
  • RAID-0 and RAID-1 configurations offer flexibility for both performance and data protection.
  • USB 3.1 and USB-C connectivity ensure fast data transfer speeds.
  • 256-bit AES hardware encryption ensures the security of sensitive data.
  • Plug-and-play functionality allows for easy setup without complex installation.
  • The device’s reliability and stable performance are frequently praised by users.
  • Its large storage capacity is a strong fit for creative professionals dealing with large files.
  • Works seamlessly with both Mac and PC systems, adding convenience for diverse users.

Cons

  • The device is bulky, making it less portable for users who need mobility.
  • Some users have reported that the included software is not as intuitive as alternatives.
  • It can be noisy during heavy usage, which may be disruptive in quiet environments.
  • Not ideal for users with limited space, as its desktop form factor takes up significant room.
  • A few users found the power adapter less convenient for managing cable clutter.
  • The product's weight and size may make it unsuitable for users who need a compact solution.

Ratings

After analyzing verified user feedback from multiple languages and platforms, we have generated a comprehensive rating for the WD 36TB My Book Duo Desktop RAID External Hard Drive. The reviews were carefully filtered to exclude spam, incentivized content, and duplicates, focusing only on authentic, high-quality feedback. Both strengths and pain points are reflected in the following scores, showcasing the product's performance across several key areas based on real-world usage and diverse user experiences.

Performance & Speed
88%
Many users are impressed with the fast data transfer speeds, especially when transferring large files. The RAID configurations allow for excellent performance, making it a strong choice for power users who need efficient data access. The device performs well for both backups and real-time file editing, which users appreciate in high-demand environments.
Some users have noted that while the device offers good performance, it can slow down slightly under heavy usage or when handling large numbers of small files. A few buyers reported occasional bottlenecks, particularly with data-heavy applications, which could be a concern for users needing ultra-fast continuous performance.
Data Security (Encryption)
93%
Buyers value the 256-bit AES hardware encryption, which ensures their data remains secure even when stored externally. The security features are particularly praised by those who deal with sensitive information, offering peace of mind against unauthorized access. The encryption setup is integrated smoothly, making it easy for users to enable without technical expertise.
While many users appreciate the built-in encryption, some have mentioned that the process of setting up encryption can be slightly more complicated for first-time users. Additionally, a few users feel that the encryption process may slow down transfer speeds, particularly when working with large amounts of data.
Storage Capacity
96%
The massive 36TB storage capacity is widely recognized as a standout feature, offering ample space for both professional and personal use. It’s ideal for users who need to store large amounts of data, including high-resolution videos, large software collections, or database backups. For businesses, this drive offers scalability without frequent upgrades.
While the large capacity is perfect for many, some users pointed out that it can feel overkill for those with lighter storage needs. For home users with minimal data, the device might seem excessive, leading to a higher upfront cost than necessary for their purposes.
Ease of Setup & Use
85%
Many users found the setup process to be simple and hassle-free, particularly with its plug-and-play functionality. The device is pre-configured, which makes it ideal for those who are not technically inclined. The included backup software further streamlines the installation, offering an easy way to start backing up data immediately.
Some users have reported that the initial setup, while mostly straightforward, can be slightly confusing for those unfamiliar with RAID configurations. A few have expressed frustration with software prompts or the need to manually adjust settings for optimal performance.
Noise During Operation
62%
38%
For the most part, users find the drive to be fairly quiet during normal use. The passive cooling system (no fans) contributes to reduced noise levels, which is appreciated by those who work in quieter environments. Many buyers feel that the device operates quietly during routine data backups or file transfers.
Several users have mentioned that the device can become noticeably loud during intensive data operations. The noise is particularly noticeable when large files are being transferred or when the drive is under heavy load for extended periods. This may be a dealbreaker for those who work in noise-sensitive environments or use the drive for long durations.
Connectivity Options (USB 3.1, USB-C)
90%
Users are satisfied with the wide variety of connectivity options, especially the inclusion of both USB 3.1 and USB-C. This provides flexibility, allowing users to connect the drive to a range of devices, from older systems to the latest hardware. The fast transfer rates supported by both connections ensure smooth data handling and high-speed transfers.
A few users have mentioned compatibility issues with older systems, where the USB-C connection might not be fully supported, leading to slower speeds. Some have also pointed out that users without USB-C ports may need an additional adapter, which adds inconvenience for those with older devices.
Software Usability
70%
30%
The backup software included with the device simplifies the process of managing and protecting data. Many users find it useful for automating backups and scheduling regular data protection tasks, reducing the need for manual intervention. This is particularly appreciated by business users who require reliable backup systems.
However, feedback on the software is mixed. Some users have found the software to be clunky or unintuitive, preferring to use alternative programs. Others report occasional issues with the software not recognizing the drive or failing to back up data as intended, which can be frustrating for less tech-savvy users.
Build Quality & Durability
87%
Many users are impressed with the sturdy build quality of the device, which feels robust and durable. The external hard drive’s casing offers solid protection, and it is able to withstand daily use without showing signs of wear. The compact design makes it a practical option for both home and office settings.
On the downside, a few users have pointed out that while the build quality is good, the device’s relatively bulky design makes it less portable. For those looking for a sleek, travel-friendly storage solution, this may not be the ideal choice due to its weight and size.
Portability
55%
45%
Some users find the device manageable for occasional transport between home and office, especially if they do not need to move it frequently. The sturdy casing adds a layer of protection when transporting the device, and it remains relatively secure despite its size.
The primary issue with portability is the device’s large size and weight, making it inconvenient to carry around. Users who need a more mobile storage solution for travel or remote work may find this external hard drive cumbersome and impractical to transport regularly.
Customer Support & Warranty
78%
22%
Customer support is generally rated positively, with users noting that responses are timely and helpful. The warranty also provides peace of mind, offering coverage in case of hardware failure. This is particularly important for businesses and power users relying on the device for critical data storage.
However, a few customers have reported delays in receiving assistance or resolving complex issues. Some users also noted that the warranty coverage can feel limited compared to other products, especially when it comes to extended service plans or more comprehensive support options.
Value for Money
91%
Users generally feel that the value for money is excellent, particularly given the large 36TB capacity and the included RAID functionality. It provides high-end features and ample storage for a reasonable price, making it an attractive option for businesses and professionals who need reliable data protection without breaking the bank.
A few users have mentioned that the price might be steep for those with simpler storage needs, as the massive capacity may not be necessary for everyone. However, for those seeking a more affordable option with similar specs, there are alternatives with slightly smaller capacities available.
Compatibility (Mac & PC)
92%
Users appreciate the seamless compatibility with both Mac and PC, which allows flexibility when using the device across different systems. This cross-platform support ensures that it is versatile for use in mixed-device environments, making it a reliable solution for both personal and professional applications.
However, some users with older systems have experienced issues with compatibility, particularly with Mac systems running older OS versions. A small subset of users have also mentioned that the drive requires additional software installation for certain features to work optimally on specific operating systems.

Suitable for:

The WD 36TB My Book Duo Desktop RAID External Hard Drive is an ideal solution for professionals and businesses that require massive storage space and reliable data security. Creative professionals dealing with large media files, such as video editors or graphic designers, will benefit greatly from its enormous 36TB capacity. Small to medium-sized businesses that rely on data backup and storage for day-to-day operations will also find this device extremely valuable. Users who prioritize data protection will appreciate the built-in 256-bit AES encryption and the option to configure RAID-0 or RAID-1 for performance or redundancy. This device is also great for power users who demand high-capacity storage and fast data transfer speeds for demanding tasks like data analysis or content creation.

Not suitable for:

However, the WD 36TB My Book Duo Desktop RAID External Hard Drive may not be suitable for casual users or those seeking a portable solution. Its bulky size and weight make it less than ideal for people who need a compact, easy-to-carry storage device. Additionally, the device’s performance can be hindered during intense usage, leading to potential slowdowns when transferring large amounts of data or working with numerous small files. Users with lighter storage needs or those on a budget may find the capacity and price to be overkill, making this external hard drive a less optimal choice. Those seeking a quieter device may also be disappointed by the occasional noise during heavy use, which could be disruptive in quiet workspaces.

Specifications

  • Storage Capacity: The device offers a total storage capacity of 36TB, providing substantial space for large data storage needs.
  • Drive Type: This external hard drive uses a dual-drive setup, allowing for both performance and redundancy through RAID configurations.
  • RAID Support: The device supports RAID-0 for performance and RAID-1 for data redundancy, giving users flexibility in managing their data.
  • Encryption: It features 256-bit AES hardware encryption, ensuring secure storage and protection of sensitive data.
  • Connectivity: Supports both USB 3.1 and USB-C connectivity, allowing for fast data transfer between the device and compatible computers.
  • Form Factor: The external hard drive has a desktop form factor, making it ideal for stationary use in home or office environments.
  • Weight: Weighing 7.04 pounds, the device is relatively heavy for its storage capacity, which can limit portability.
  • Dimensions: The external drive measures 6.3 x 3.94 x 7.09 inches, providing a compact yet robust design for desktop use.
  • Cooling: The device uses passive cooling, meaning it operates without any internal fans, ensuring quieter operation but potentially higher heat retention.
  • Compatibility: The external hard drive is compatible with both Mac and PC systems, offering broad usability across different platforms.
  • Backup Software: Included backup software simplifies data management by automating backup processes for users.
  • Power Supply: It is powered by an external power adapter, ensuring consistent performance without relying on USB power alone.
  • USB Ports: The device includes both USB 3.1 and USB-C ports for fast and versatile data transfers, ensuring compatibility with modern devices.
  • Security Features: In addition to AES hardware encryption, the device offers password protection, enhancing data security.
  • Setup: This external hard drive is pre-configured for plug-and-play use, requiring no complex setup or installation process.
  • Performance: With RAID-0 configured for speed, the drive delivers high performance suitable for large file transfers and intensive tasks.
  • Software Compatibility: It is compatible with a variety of backup and data management software, but some users have expressed mixed feedback on the included software.
  • Drive Configuration: The dual-drive setup can be configured to suit specific needs, either for speed (RAID-0) or data protection (RAID-1).
  • Color Options: The device is available in black and grey colors, offering a sleek and professional look.

FAQ

This external hard drive offers a massive 36TB of storage, providing ample space for large-scale data storage needs, making it ideal for professionals, businesses, and users with high-volume storage requirements.

The device is pre-configured for easy plug-and-play use. Simply connect it to your computer via the included USB 3.1 or USB-C cable, and it will be ready to use without needing any complex setup or installation steps.

This device supports both RAID-0 (performance) and RAID-1 (redundancy) configurations, allowing you to choose between faster data access speeds or data protection in case of drive failure.

Yes, the WD 36TB My Book Duo Desktop RAID External Hard Drive is fully compatible with both Mac and PC, making it versatile and suitable for various users across different platforms.

This external hard drive offers 256-bit AES hardware encryption to ensure the security of your data. This level of encryption is highly secure and is ideal for users who prioritize data protection and privacy.

While the device offers substantial storage, it is not particularly portable due to its desktop form factor and weight (7.04 pounds). It's more suitable for stationary setups rather than on-the-go use.

The WD 36TB My Book Duo Desktop RAID External Hard Drive includes built-in backup software to help you manage and automate backups easily. However, user feedback is mixed, with some users finding it useful while others prefer third-party alternatives.

Some users have reported that this device can be noisy during heavy use, especially when transferring large amounts of data or running backups. If noise is a concern, this may be something to consider for quieter environments.

With support for both USB 3.1 and USB-C connectivity, this external hard drive offers fast data transfer speeds, allowing for efficient file access and quick backup operations, ideal for users working with large files.

The WD 36TB My Book Duo measures 6.3 x 3.94 x 7.09 inches and weighs 7.04 pounds. While compact for the storage capacity it offers, it is still relatively bulky compared to portable drives.