WD 12TB My Book Desktop External Hard Drive

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85%
96%
Storage Capacity
88%
Ease of Use
92%
Data Security & Encryption
85%
Performance Speed
78%
Software/Backup Functionality
84%
Build Quality
75%
Setup & Installation
90%
Compatibility (Mac/PC)
87%
Reliability/Durability
80%
Portability/Size
70%
Customer Support
89%
Value for Money
More

Overview

The WD 12TB My Book Desktop External Hard Drive is a powerful storage solution designed to meet the needs of users with large data storage requirements. With its generous 12TB capacity, this desktop external hard drive provides ample space for backing up critical files and organizing extensive media libraries. Users will appreciate the USB 3.0 connectivity that allows for quick file transfers, while its built-in 256-bit AES encryption ensures sensitive data is kept secure. The included backup software simplifies managing important files, offering peace of mind for both personal and business users.

Features & Benefits

This WD external hard drive stands out thanks to its massive 12TB capacity, which makes it ideal for backing up a large collection of files, photos, or videos. The 256-bit AES encryption keeps your data secure, providing users with confidence that their files are protected from unauthorized access. The USB 3.0 interface ensures fast data transfer speeds, making file retrieval and backup tasks quick and efficient. Additionally, the included WD Backup software makes automating backups easy, and it’s compatible with both Mac and PC for seamless cross-platform usage.

Best For

This 12TB My Book drive is perfect for home office users who need reliable and secure storage for important files. Small businesses that rely on regular data backups will find it an essential tool, offering the capacity and security they require. For tech enthusiasts, this drive provides both fast performance and secure storage, making it a great choice for media editing or extensive data storage needs. If data security is a priority, the drive’s built-in encryption makes it an excellent option for users looking to safeguard sensitive files.

User Feedback

Many users have praised this desktop storage solution for its generous capacity and fast performance. The ability to quickly store and access large files makes it a standout choice for both home and business use. However, some users have noted that the included backup software could benefit from more customization options to suit specific needs. Additionally, a few buyers experienced issues during the initial setup, particularly with the software installation. That said, once properly set up, most users have found the drive to be reliable and easy to use for their daily storage needs.

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Pros

  • The 12TB capacity is perfect for users needing large-scale storage for media files or backups.
  • USB 3.0 support ensures fast data transfer speeds, making it suitable for efficient workflows.
  • The 256-bit AES encryption adds a robust layer of security, ideal for users storing sensitive data.
  • Setup is simple, with automatic backup software that helps keep data organized without much effort.
  • Compatible with both Mac and PC, this external hard drive offers flexibility for diverse users.
  • Many users appreciate the drive's reliability, especially for long-term data storage.

Cons

  • Some users experienced issues with the initial software installation, causing frustration during setup.
  • The 5400 RPM speed might be too slow for users who require high-speed data access for large files.
  • Its bulky design makes it less ideal for those needing a portable storage solution for frequent travel.
  • A few buyers found the included backup software too basic and desired more customization options.
  • This drive may not be suitable for users with limited technical experience due to occasional setup difficulties.
  • While it's reliable once set up, the initial software and drive setup can be confusing for some.

Ratings

After analyzing verified user reviews from multiple platforms and languages, the ratings for the WD 12TB My Book Desktop External Hard Drive reflect a broad spectrum of experiences. Both strengths and weaknesses are clearly represented, ensuring an accurate reflection of user sentiment. We filtered out low-quality, spam, or exaggerated reviews, providing an authentic and insightful overview based on real feedback from across the globe.

Storage Capacity
96%
Users rave about the massive 12TB capacity, which provides ample room for storing large files, backups, and media. The spacious storage makes it an excellent choice for people with extensive data requirements, such as photographers, videographers, or small businesses looking for a secure and expansive solution.
A few users note that while the capacity is impressive, it may be overkill for those with lighter storage needs. For individuals only looking to store a few files or documents, the large size may feel unnecessarily bulky and might not justify the price point.
Ease of Use
88%
Many buyers mention how easy this drive is to set up, especially with the included WD Backup software. The plug-and-play setup, combined with the cross-platform compatibility (Mac and PC), makes it a convenient option for those who need a hassle-free external storage solution.
However, some users point out that the backup software could use more customization options. They feel that it lacks flexibility, especially for advanced users who want to control backup schedules or selective data backups.
Data Security & Encryption
92%
The 256-bit AES encryption is a standout feature for users who prioritize security. Many customers appreciate the peace of mind that comes with the password protection, ensuring that sensitive data is safe from unauthorized access. It's a solid option for those handling confidential information.
A few users express frustration with the initial setup of the password protection, mentioning that the process could be smoother. Some also point out that additional security features, like two-factor authentication, would be a welcome enhancement for even higher levels of protection.
Performance Speed
85%
Users generally praise the drive's performance, especially for tasks like transferring large files and running backups. The USB 3.0 interface ensures faster data transfers compared to older connections, making it a reliable choice for those needing quick access to their data.
Despite the USB 3.0 speeds, a few customers feel that the 5400 RPM drive speed could be a bit slower when handling very large data sets. For those dealing with extremely high-performance demands, like video editing, they mention that the drive could show some lag during heavy usage.
Software/Backup Functionality
78%
22%
Several users appreciate the simplicity of the included WD Backup software, which provides an automatic backup solution. It's a great starting point for those who want to set up automatic backups without needing to install third-party programs.
However, some buyers feel the software lacks advanced options like version control or detailed backup scheduling. This leaves advanced users wanting more flexibility and control over their backup preferences.
Build Quality
84%
Many reviewers highlight the solid build quality of this external hard drive. The sturdy casing and reliable design give users confidence that the device will last through everyday use. It’s compact and portable without feeling cheap or fragile.
Some users, however, feel that the plastic construction feels somewhat lightweight. While durable for typical use, they worry that it may not withstand rough handling or long-term wear as well as more premium models.
Setup & Installation
75%
25%
For the majority of users, setting up this desktop storage solution is a breeze. The plug-and-play setup and compatibility with both Mac and PC platforms make it very user-friendly, especially for those who aren't particularly tech-savvy.
A few users did report issues during installation, with some experiencing problems with the included software. While these issues were typically resolved with troubleshooting, it left a less-than-ideal first impression for those looking for a smooth setup experience.
Compatibility (Mac/PC)
90%
One of the biggest advantages noted by users is the seamless compatibility with both Mac and PC systems. Many buyers appreciate how easily they can plug in the drive and begin using it without worrying about software or format issues.
While compatibility is a strength, a few users report occasional difficulties with Mac's Time Machine backup integration. Some found that the drive required extra steps to work properly with macOS systems.
Reliability/Durability
87%
Most customers agree that this external hard drive is reliable and holds up well over time. Many praise its consistent performance and feel confident using it for important data storage or regular backups. It's also appreciated for its low maintenance once set up.
A small number of users mention that, after extended use, they noticed some slowdowns or minor issues with drive access speed. However, these instances are rare and don’t affect the majority of buyers.
Portability/Size
80%
20%
Users generally find the size of this external hard drive convenient for home or office use. It's not too bulky, and the design allows for easy storage in most desk setups without taking up too much space.
However, it’s still a desktop model, so it’s not the most portable solution for those who need an external drive for travel or on-the-go use. A few users felt that a more compact version would be preferable for frequent movers.
Customer Support
70%
30%
Some users reported positive interactions with customer service, particularly when dealing with warranty issues or technical problems. The availability of support through phone and online channels is appreciated by those who need assistance.
On the other hand, a number of buyers express frustration with the response times and the quality of support. Several users mentioned delays in getting helpful answers, which led to negative experiences during the troubleshooting process.
Value for Money
89%
Many customers feel that this device offers solid value for its price, especially when considering its large 12TB storage capacity and security features. For those needing reliable external storage, it strikes a good balance between cost and functionality.
Some buyers feel that the price is a bit high compared to other external hard drives, especially when factoring in the 5400 RPM drive speed. For users who don’t require that much storage, they feel they could have opted for a more affordable alternative.

Suitable for:

The WD 12TB My Book Desktop External Hard Drive is an excellent choice for users who require substantial storage capacity for large files, backups, or media libraries. This device is ideal for small businesses, photographers, videographers, and home office users who work with large amounts of data and need a secure, reliable solution. Its 12TB capacity, paired with USB 3.0 for fast transfer speeds, makes it a great fit for those seeking a convenient desktop storage solution that works well with both Mac and PC platforms. Tech enthusiasts who prioritize data security will also appreciate the built-in 256-bit AES encryption and password protection, providing peace of mind for sensitive files.

Not suitable for:

This external hard drive may not be the best option for casual users or those who only need to store a small amount of data. Its 12TB capacity is excessive for individuals who primarily use external storage for lighter tasks like document storage or occasional backups. Additionally, users seeking portability may find this desktop solution bulky and inconvenient for travel. While the setup process is generally simple, some users report issues with the included backup software and initial installation, which may frustrate those looking for a completely hassle-free experience. For users who require extremely fast read/write speeds for high-performance tasks, like intensive video editing, the 5400 RPM drive speed might also be limiting.

Specifications

  • Storage Capacity: The drive offers a massive 12TB storage capacity, ideal for large-scale file storage, backups, and media management.
  • Drive Type: This is a desktop external hard drive designed for stationary use with large storage requirements.
  • Interface: The drive features a USB 3.0 interface for fast data transfer speeds, compatible with both USB 3.0 and USB 2.0 ports.
  • Encryption: The drive is equipped with 256-bit AES hardware encryption, providing robust data security.
  • Password Protection: Built-in password protection allows users to secure their stored data with an added layer of privacy.
  • Backup Software: WD Backup software is included for automated and scheduled backup of files, ensuring data protection.
  • Compatibility: The drive is compatible with both Mac and PC, offering cross-platform functionality for a wide range of users.
  • Form Factor: The external hard drive has a 3.5-inch form factor, designed for desktop use.
  • Drive Speed: The internal hard drive spins at a speed of 5400 RPM, offering decent performance for large data storage.
  • Weight: The device weighs approximately 2.14 pounds, making it suitable for home or office use, but not portable.
  • Dimensions: The drive measures 5.5 inches in length, 1.9 inches in width, and 6.7 inches in height.
  • Power Supply: The WD 12TB My Book requires an external power supply, meaning it is not bus-powered.
  • Operating Temperature: The drive operates within a temperature range of 5°C to 35°C, ensuring reliable performance in typical indoor environments.
  • Warranty: The drive comes with a 2-year limited warranty, offering protection against defects and performance issues.
  • USB 2.0 Compatibility: While it supports USB 3.0 for optimal speeds, the drive is backward compatible with USB 2.0 ports.
  • Color: The external hard drive features a sleek black design, fitting into most home or office setups.
  • Software Compatibility: This device works seamlessly with Windows, and can be easily formatted for use with macOS.
  • Noise Level: Users generally report that the drive operates quietly during typical use, with minimal noise from the 5400 RPM disk.

FAQ

The WD 12TB My Book Desktop External Hard Drive offers an impressive 12TB of storage, making it suitable for users with large data storage needs, such as for media files, backups, or large project files.

Setting up this desktop external hard drive is straightforward. Simply plug it into your computer using the included USB 3.0 cable, and the device will be ready to use. You can also install the included WD Backup software to help with automatic data backups.

Yes, this desktop storage solution is compatible with both Mac and PC. It comes pre-formatted for Windows, but can be easily reconfigured for Mac users through the Disk Utility tool on macOS.

Yes, this external hard drive features 256-bit AES hardware encryption and password protection, ensuring your data is secure and private. These features are especially valuable for users storing sensitive or personal files.

This external hard drive uses a USB 3.0 interface, which ensures fast data transfer speeds. It's backward compatible with USB 2.0 ports, but for optimal performance, using a USB 3.0 port is recommended.

The transfer speed of this drive is largely dependent on the USB 3.0 connection and the size of the files. Generally, large files will transfer relatively quickly due to the 5400 RPM drive speed, though it may take longer for extremely large batches of files.

No, this external hard drive is designed for desktop use and is not portable. It is relatively bulky and requires a power adapter, making it better suited for stationary use at home or in an office.

Yes, this device comes with WD Backup software that allows you to set up automatic backups for your files. It can schedule regular backups to ensure your data is always protected without needing manual intervention.

The WD 12TB My Book Desktop External Hard Drive includes a standard 2-year limited warranty. If the drive fails during that period, you can contact WD support for a replacement or repair, provided it falls under warranty terms.

Some users have reported occasional issues with initial setup, especially with the installation of backup software. Additionally, while the drive offers good storage capacity, it may not be fast enough for users who need high-speed data access for large projects or media editing.