Overview

The Seagate One Touch Hub 8TB External Hard Drive offers a reliable and high-capacity storage solution for users who need large amounts of space. With 8TB of storage, this external hard drive ensures plenty of room for personal, professional, or creative data. It features both USB-C and USB 3.0 ports, providing broad compatibility across different systems. Additionally, it includes essential tools like password protection and data recovery services, giving users peace of mind when it comes to security and backup needs.

Features & Benefits

This Seagate external hard drive provides fast data transfer speeds of up to 5Gbps via USB 3.0 and USB-C ports, ensuring that large files are moved efficiently. Out of the box, it offers seamless compatibility with both Windows and Mac systems, making it convenient for users with different operating environments. The included Seagate Toolkit software simplifies backup and file management, while the added layer of password protection ensures your data remains secure. With 8TB of space, it is a robust and reliable storage option for those needing extra capacity.

Best For

The Seagate One Touch Hub 8TB External Hard Drive is best suited for users who need large-scale storage solutions. It's ideal for professionals and creatives who require ample space for high-resolution media files or project data. It's also perfect for those looking for a reliable backup solution that includes encryption and data recovery services. Whether you're working on a Windows or Mac system, this external hard drive is a flexible, easy-to-use option for managing and protecting important files.

User Feedback

With a solid rating of 4.1 stars from over 2,600 reviews, this Seagate external hard drive is generally well-regarded. Many users appreciate its ease of use and quick setup, especially for both PC and Mac. However, some have reported occasional issues with transfer speeds and software compatibility, particularly when managing very large files. Despite these minor drawbacks, users find the inclusion of data recovery services and password protection valuable, particularly for securing important files.

Pros

  • This device offers an impressive 8TB of storage, ideal for users with large data needs.
  • Fast data transfer speeds of up to 5Gbps make backing up or transferring large files quick and easy.
  • Seamless compatibility with both Windows and Mac systems makes it versatile for cross-platform users.
  • Preloaded Seagate Toolkit simplifies backup and file management, which is convenient for non-technical users.
  • Password protection and included data recovery services provide peace of mind for sensitive data storage.
  • The drive’s desktop form factor offers stable performance, with a 7200 RPM rotational speed ensuring reliability during extended use.

Cons

  • Some users have reported occasional slowdowns in transfer speeds, especially with larger files.
  • The device is quite bulky and not ideal for those needing a portable storage solution.
  • Despite its high storage capacity, it's a mechanical HDD, which may result in slower access times compared to SSDs.
  • A few buyers noted that the setup process could be slightly more intuitive for beginners.
  • Not designed with rugged features, making it less suitable for users needing a highly durable, drop-resistant drive.
  • Some users experienced minor issues with software compatibility when using the drive on non-standard systems.

Ratings

The Seagate One Touch Hub 8TB External Hard Drive has received a wide range of reviews from users across various regions and platforms. RR-AI has analyzed these verified reviews from multiple languages, ensuring that spam, bot-driven, or exaggerated feedback was filtered out. This analysis reflects both the strengths and pain points mentioned by real customers, giving you a comprehensive view of the product’s performance. The ratings were shaped by genuine user experiences, with a focus on key factors like usability, performance, and reliability.

Storage Capacity
94%
Users consistently praise the generous 8TB capacity, making it ideal for storing large files like videos, backups, and professional-grade projects. Many appreciate the ample space it provides, especially for creative professionals and home users who need substantial storage without managing multiple drives.
However, some users report that the large size can feel cumbersome for those needing a more portable solution. Additionally, the device is more suitable for desktop use, making it less ideal for those looking for a compact, travel-friendly storage option.
Performance/Transfer Speeds
86%
The high-speed data transfer capabilities are highly valued by users who regularly work with large files. With speeds of up to 5Gbps via USB 3.0 and USB-C, users find this external hard drive efficient for quick backups, media editing, and data transfers, significantly reducing wait times.
While many users are satisfied with the speed, some note occasional slowdowns during extensive file transfers. A few have mentioned that the speed can be inconsistent depending on the connected device or software used, which can be frustrating for heavy-duty users.
Ease of Use/Setup
90%
Most buyers highlight the straightforward setup process, with the device working seamlessly on both Windows and Mac without requiring additional drivers. The included Seagate Toolkit also simplifies file management and backup tasks, making it an attractive option for both tech-savvy and less experienced users.
A small number of users mentioned that the initial setup took a bit longer than expected due to the preloaded software, though this was typically a minor issue. Some also noted that the software interface could be more intuitive, especially for those unfamiliar with backup tools.
Compatibility (Windows/Mac)
92%
The device’s out-of-the-box compatibility with both Windows and Mac makes it a versatile option for users across different platforms. Many users appreciate not having to deal with complex setup processes or compatibility issues, as it works instantly on both operating systems.
Though most users report no issues, a few have encountered minor compatibility problems with specific software on older operating systems. However, these instances seem to be isolated and do not reflect the overall performance of the device.
Build Quality
87%
The build quality is generally well-regarded, with many users commenting on its sturdy, reliable design. The external hard drive has a solid feel, and its sleek form factor adds a professional touch to workspaces. Users feel confident in its durability for everyday use.
On the downside, a few users felt the drive could benefit from a more robust casing to withstand accidental drops. The lack of shockproof features might make it less ideal for those who need a portable, rugged storage solution.
Software Experience (Seagate Toolkit)
81%
19%
The Seagate Toolkit, preloaded on the device, offers an easy way to back up files, create scheduled backups, and manage stored data. Many users appreciate the software’s simple interface and how it enhances the overall experience by making file management more efficient.
However, a number of users have pointed out that the software can be buggy at times, especially when running multiple tasks simultaneously. Some also find the software’s features limited compared to other third-party alternatives, which may deter users looking for advanced options.
Data Protection (Password Encryption)
88%
The password protection feature is widely appreciated by those who need to secure sensitive data. Many users value the added peace of mind knowing that their personal or professional information is encrypted and safeguarded against unauthorized access.
On the flip side, a few users mentioned that the password encryption setup could be more straightforward, especially for beginners. Some also reported occasional difficulties unlocking the drive after setting up the password protection.
Data Recovery Service
84%
The included data recovery service is a major selling point for users who want to ensure their files are protected. Many find it reassuring to know they can recover lost data if the drive encounters issues, adding an extra layer of security to their investment.
That said, some users noted that they’ve never needed to use the recovery service, so it remains an underutilized feature for many. A few expressed concern over how complicated the recovery process might be in case of failure.
Noise Levels
75%
25%
For the most part, users find the device to be relatively quiet during normal operation, especially when compared to other external hard drives with similar storage capacities. It’s a welcome feature for those who work in noise-sensitive environments.
Some users reported that the drive can be noticeably noisy during heavy file transfers, which may disrupt a quiet workspace. The noise level might also increase with prolonged use, which can be a point of irritation for certain users.
Portability/Size
78%
22%
The device is compact for its storage size, making it a convenient choice for users who need a reliable desktop solution that doesn’t take up too much space. Its sleek design allows it to blend well in most workspaces without looking bulky or out of place.
However, it’s still relatively large compared to portable hard drives, and some users expressed concerns about carrying it around for travel. The lack of a more compact or portable option makes it less suitable for on-the-go storage needs.
Customer Support
80%
20%
Several users have had positive experiences with Seagate's customer support, noting their helpfulness in troubleshooting issues and offering timely solutions. Many appreciate the responsive support team when it comes to warranty claims or technical inquiries.
On the other hand, some customers reported long wait times and less helpful responses from Seagate support. A few expressed frustration over the lack of follow-up in certain cases, which could delay resolution for users facing issues with their devices.
Long-Term Durability
82%
18%
Users who have had the device for an extended period tend to be satisfied with its longevity. The device shows minimal signs of wear and tear, even after months or years of use, which makes it a solid choice for long-term storage needs.
However, some users have reported occasional failures or performance degradation after extended use. Though rare, these issues could be a concern for users looking for a truly hassle-free experience in the long run.

Suitable for:

The Seagate One Touch Hub 8TB External Hard Drive is a solid choice for users who require large storage capacities for personal or professional data. It’s especially ideal for creatives, such as photographers, videographers, and designers, who work with large files and need a reliable, high-capacity backup solution. Professionals who frequently switch between Windows and Mac systems will benefit from the device’s seamless compatibility across both platforms. Additionally, its included data recovery services and password protection offer peace of mind for those storing sensitive data. With up to 5Gbps transfer speeds, it's well-suited for users who need quick, efficient data backup or media transfers in their daily workflows.

Not suitable for:

However, the Seagate One Touch Hub 8TB External Hard Drive may not be the best option for users seeking a highly portable or compact solution. Its desktop form factor and large storage capacity can make it cumbersome to carry around, making it less ideal for those who need a drive for travel or on-the-go use. While it offers solid performance, some users have reported occasional slowdowns in transfer speeds, which may be an issue for those who rely on consistently fast transfers for large-scale data tasks. Additionally, users looking for a more rugged or shock-resistant drive might want to consider other options, as this device lacks robust protective features for handling drops or bumps.

Specifications

  • Storage Capacity: Offers 8TB of storage space for large data sets, media files, and backups.
  • Interface: Supports both USB 3.0 and USB-C connections for flexible compatibility.
  • Transfer Speed: Supports data transfer speeds up to 5Gbps, ensuring fast file transfers.
  • Compatibility: Compatible with both Windows and Mac systems out of the box, with no need for additional drivers.
  • Form Factor: Designed as a desktop external hard drive, ideal for stationary setups.
  • Data Protection: Features password encryption for secure storage and data protection.
  • Data Recovery: Includes free data recovery services to safeguard against potential data loss.
  • Preloaded Software: Comes with Seagate Toolkit software for easy backup and file management.
  • Warranty: Includes a 2-year warranty for added peace of mind and product support.
  • Drive Type: Uses a mechanical HDD with a rotational speed of 7200 RPM for reliable performance.
  • Weight: Weighs approximately 1.2 kg (2.6 lbs), providing a stable and robust desktop solution.
  • Power Supply: Powered through the USB connection, requiring no additional power adapter.
  • Software Compatibility: Works seamlessly with Windows 10 and later, as well as macOS Mojave and newer.
  • Portability: While not designed for portability, it is compact enough for easy relocation within a home or office.
  • Security Features: Offers hardware encryption with password protection to keep data secure.
  • Operating System Support: Works with both NTFS (Windows) and HFS+ (Mac) formats out of the box.

FAQ

Setting up this 8TB storage drive is simple. Just plug it into your computer using the included USB-C or USB 3.0 cable. It is compatible with both Windows and Mac systems, so you can use it right out of the box. Once connected, you can start transferring files or use the preloaded Seagate Toolkit for easy backups.

Yes, this device is fully compatible with both Windows and Mac operating systems. You don’t need to install any special drivers—just plug it in and it should be recognized immediately by your computer for seamless use.

This external hard drive supports data transfer speeds of up to 5Gbps via USB 3.0 and USB-C. This ensures fast and efficient file transfers, making it a solid option for backing up large files or transferring high-definition media.

Yes, this device is versatile for both purposes. It’s great for daily backups with its included Seagate Toolkit software, and it can also be used as a general storage drive for personal or professional data. With 8TB of space, it offers ample room for most needs.

Yes, this external hard drive comes with password protection and encryption, providing an extra layer of security for your data. This is especially useful if you store sensitive files or need to ensure privacy.

This external hard drive is designed for desktop use, so it’s not intended for heavy portability. It has a sturdy build but isn’t shockproof or rugged enough for extreme environments. It’s better suited for home or office setups where it will remain stationary.

Yes, it comes with the Seagate Toolkit preloaded, which makes it easy to manage your backups and files. The software is user-friendly, offering one-click backups, scheduled backups, and other file management options.

Yes, you can use this drive with some gaming consoles that support external storage, such as PlayStation or Xbox. However, be sure to format the drive properly based on your console’s requirements to ensure compatibility.

Yes, this drive comes with a 2-year warranty, offering protection against defects or failures during normal use. Make sure to register your product with Seagate to take full advantage of the warranty.

Some users have reported occasional issues with transfer speeds slowing down when transferring large files. Additionally, while it’s compatible with most systems, a few users have experienced minor compatibility issues with certain software. These problems are generally rare and may be resolved with updates or troubleshooting.