Seagate One Touch Hub 20TB External Hard Drive

Seagate One Touch Hub 20TB External Hard Drive — image 1
Seagate One Touch Hub 20TB External Hard Drive — image 2
Seagate One Touch Hub 20TB External Hard Drive — image 3
Seagate One Touch Hub 20TB External Hard Drive — image 4
Seagate One Touch Hub 20TB External Hard Drive — image 5
Seagate One Touch Hub 20TB External Hard Drive — image 6
Seagate One Touch Hub 20TB External Hard Drive — image 7
Seagate One Touch Hub 20TB External Hard Drive — image 8
Seagate One Touch Hub 20TB External Hard Drive — image 9
Seagate One Touch Hub 20TB External Hard Drive — image 10
Seagate One Touch Hub 20TB External Hard Drive — image 11
Seagate One Touch Hub 20TB External Hard Drive — image 12
Seagate One Touch Hub 20TB External Hard Drive — image 13
Seagate One Touch Hub 20TB External Hard Drive — image 14
Seagate One Touch Hub 20TB External Hard Drive — image 15
84%
94%
Storage Capacity
86%
Data Transfer Speed
91%
Setup and Installation
90%
Compatibility (Windows & Mac)
88%
Data Security (Encryption & Backup Tools)
85%
Build Quality and Durability
83%
USB Hub Functionality
61%
Noise Levels
87%
Warranty and Customer Support
92%
Value for Money
80%
Long-Term Reliability
67%
Power Management
More

Overview

The Seagate One Touch Hub 20TB External Hard Drive is a powerful solution for users needing large-scale storage. This 20TB hard drive combines reliable performance with robust security features, making it ideal for heavy data users. With USB-C and USB 3.0 connectivity, it ensures compatibility with a wide range of devices. The built-in password protection and encryption offer added peace of mind for sensitive data. Additionally, the included Seagate Toolkit makes backup and file mirroring simple, ensuring that your important files are always protected and accessible.

Features & Benefits

This Seagate external drive is designed to deliver high-speed performance and broad compatibility. It supports both Windows and Mac systems, thanks to the exFAT file system. The 7200 RPM speed enables rapid data transfer, while the front-facing USB hub allows for easy connection of additional devices. Users also benefit from a two-year warranty with Rescue Data Recovery Services, providing extra assurance against potential data loss. Whether for personal or business use, this drive offers convenience and security, making it a reliable choice for long-term storage.

Best For

The Seagate One Touch Hub 20TB External Hard Drive is best suited for users with large data storage needs. Professionals like video editors, photographers, or graphic designers will appreciate its ample capacity and fast data transfer. It also fits well for small businesses needing reliable backup solutions. The drive is a great option for anyone seeking a secure, high-capacity external storage solution, particularly for storing critical data or managing extensive media libraries. Those in need of dependable, high-performance storage will find this product well-suited to their needs.

User Feedback

With over 2,600 reviews, this Seagate external drive holds a solid 4.1-star rating. Many users praise its easy setup and cross-platform compatibility, making it a seamless choice for both Windows and Mac. The included Seagate Toolkit is also frequently highlighted as a helpful feature for managing backups. However, some users have raised concerns about occasional drive noise and power management issues in certain setups. While these issues seem to be limited, they may be a consideration for users with specific needs or sensitive environments.

#External Hard Drives
#Data Storage
#Computers & Accessories
#Electronics

Pros

  • Massive 20TB storage is perfect for users needing large capacity for high-res media and backups.
  • Supports both Windows and Mac systems, making it versatile for different user environments.
  • The front-facing USB hub allows for easy connection of additional devices and charging.
  • The 7200 RPM speed ensures quick data transfer, improving overall workflow efficiency.
  • Seagate Toolkit simplifies the backup process with file mirroring and other useful utilities.
  • Password protection and hardware encryption add a layer of security, keeping sensitive data safe.

Cons

  • The device's large size may not be ideal for users with limited desk space or who need portability.
  • Some users report noticeable noise from the drive, which can be distracting in quiet environments.
  • Power management issues have been raised by some users, affecting its performance in certain setups.
  • While it supports both Windows and Mac, older systems may experience compatibility issues.
  • At a higher price point, it may not be cost-effective for those who need only basic storage.
  • Some users find the initial setup process requires more steps than expected.

Ratings

After analyzing verified user reviews from diverse global sources, including multiple languages and platforms, the Seagate One Touch Hub 20TB External Hard Drive has garnered a well-rounded response. Authentic feedback was filtered to exclude spam, bot-generated, and incentivized reviews, providing a reliable snapshot of this device's strengths and pain points. While many users praise its performance and versatility, a few report issues that may affect specific setups or use cases. The following scores reflect this balanced view of the product's overall quality, with both pros and cons considered.

Storage Capacity
94%
Many users praise the vast 20TB capacity, which makes it perfect for storing large video files, high-resolution images, and other massive data. Content creators, photographers, and even small businesses appreciate having an enormous amount of space on one drive. This allows them to centralize their important data without constantly needing additional storage devices.
A few buyers note that the massive capacity can be overwhelming for personal use, especially if you're only looking for basic backup. While it's great for heavy data users, some casual users feel it’s overkill and unnecessary for their needs.
Data Transfer Speed
86%
Users frequently highlight the reliable and fast transfer speeds, especially for large file transfers. The 7200 RPM speed provides smooth data movement, making it a suitable option for video editors or those working with large, high-quality files. The USB-C and USB 3.0 connectivity further enhance the transfer experience.
There are occasional mentions of slower transfer speeds when connected through USB 3.0 or during simultaneous use of multiple devices. Some users suggest the drive could be a bit faster under certain conditions, particularly when transferring a lot of small files.
Setup and Installation
91%
Setting up this external drive is simple and quick, with many users mentioning how easily it integrates into their system. The pre-formatted exFAT file system works seamlessly with both Windows and Mac, saving users from having to do additional formatting. Additionally, the included Seagate Toolkit is an appreciated bonus for file backups and mirroring.
A small number of users report issues with initial recognition on certain systems, particularly with older operating systems. While the setup is mostly straightforward, a few mention that the included software could be more user-friendly or feature-rich.
Compatibility (Windows & Mac)
90%
One of the standout features of this external drive is its universal compatibility with both Windows and Mac devices. Users appreciate the ease of use across platforms without the hassle of additional software or compatibility issues. The exFAT file system ensures smooth functionality, making it a versatile choice for users with different operating systems.
Some users with older Mac or Windows systems report occasional connectivity issues. While the drive is designed for cross-platform use, certain older software or configurations can interfere with seamless compatibility.
Data Security (Encryption & Backup Tools)
88%
The inclusion of hardware-based password protection and encryption is a key advantage for those who need secure storage. Many users feel confident knowing their sensitive data is protected. Additionally, the Seagate Toolkit makes backups and file mirroring simple, further enhancing data security for peace of mind.
Some users express concerns about the complexity of setting up the password protection and encryption features. A few feel the software could have been more intuitive, and there are occasional reports of the encryption process being slow or cumbersome.
Build Quality and Durability
85%
Users generally find the build quality solid, with many commenting on its robust design. The drive feels sturdy and well-constructed, making it a reliable choice for users who need dependable storage. Its black casing gives it a sleek and professional look, making it a good fit for both home and office setups.
A few buyers mention that while the drive is durable, it's slightly bulkier than expected. Additionally, some report concerns about the cooling of the drive over extended use, particularly when operating at full capacity for long periods.
USB Hub Functionality
83%
The front-facing USB hub is a feature many users enjoy, as it allows easy connection and charging of other devices. This convenient setup makes it perfect for users who need quick access to peripherals without constantly swapping cables or unplugging devices.
However, some users note that the USB hub is not as powerful as they expected, especially when connecting high-power devices. A few report slower charging times for devices plugged into the hub, which could be frustrating in some use cases.
Noise Levels
61%
39%
For most users, the drive operates quietly under normal conditions, making it a good option for those who need a noise-free workspace. It doesn’t produce any noticeable hums or sounds during typical use, allowing for a more comfortable working environment.
Some users report that the drive can be quite noisy, particularly during heavy data transfers or when it's under load. The noise may be a concern for users with sensitive ears or those working in quiet environments, like recording studios or offices.
Warranty and Customer Support
87%
The two-year warranty, along with Seagate's Rescue Data Recovery Services, provides excellent value for customers. Many users express satisfaction with the level of support available, appreciating the peace of mind knowing they have professional help in case of data loss or issues with the drive.
While most users find the warranty coverage sufficient, there are a few mentions of slow response times from customer support. Some feel that response times could be improved, especially in urgent cases where immediate help is needed.
Value for Money
92%
Many users find this drive offers excellent value, especially considering the large 20TB storage capacity and the inclusion of useful features like encryption and backup tools. The reliable performance and versatile compatibility further enhance its overall worth, making it a top choice for those needing reliable, high-capacity storage.
A few users feel the price is a bit high for general home users who don’t need such a large capacity. Although the drive is great for professionals and businesses, casual users might find the cost a bit steep for their needs.
Long-Term Reliability
80%
20%
Over the long term, this device has proven reliable for many users, offering consistent performance. A few users report that it holds up well even after extended use, and the data recovery services provide additional reassurance in case of hardware failure.
However, some users have concerns about the long-term durability, with a few reporting drive failure after prolonged use. Issues like unresponsiveness and data corruption have been mentioned in rare cases, leading some to worry about its long-term reliability.
Power Management
67%
33%
The power management system seems adequate for most users, with the drive generally powering on and off without issues. It’s suitable for those who need a reliable drive for backup and storage in home or office settings.
Several users point out that power management can be inconsistent, especially when the drive is in use for extended periods. Issues like the drive not entering sleep mode or improper shutdowns have been mentioned, leading to potential wear and tear concerns.

Suitable for:

The Seagate One Touch Hub 20TB External Hard Drive is ideal for users with substantial storage needs, such as video editors, photographers, and small to medium-sized businesses that require reliable backup solutions. Its massive 20TB capacity is perfect for heavy data users who need to store and organize large files, like 4K video or high-resolution images. Professionals who work across both Windows and Mac platforms will appreciate its exFAT file system and easy cross-platform compatibility. Additionally, its robust data security features, including hardware password protection and encryption, make it a great choice for anyone needing to safeguard sensitive data. This device’s inclusion of the Seagate Toolkit for easy backups further enhances its value for users managing large quantities of critical files.

Not suitable for:

However, this external hard drive is likely not the best option for casual users or those who don't require such a high capacity. For instance, individuals only looking for a simple backup solution for basic files may find the 20TB storage excessive and unnecessarily expensive. Users with limited space or who need a more portable solution might also find this device bulky and cumbersome. Some feedback has raised concerns about occasional drive noise and inconsistent power management, which could be problematic in quiet environments or for users sensitive to noise. Those with older systems may experience some compatibility issues, particularly when using the drive with outdated software or hardware.

Specifications

  • Storage Capacity: This device offers 20TB of storage space, ideal for users with large data needs like video editors or businesses with extensive file storage requirements.
  • Connectivity: Supports both USB-C and USB 3.0 connectivity for versatile and fast data transfer across different devices.
  • File System: Pre-formatted with the exFAT file system, ensuring compatibility with both Windows and Mac systems without additional setup.
  • Data Transfer Speed: Equipped with a 7200 RPM hard drive, this device offers fast data transfer speeds for efficient file backups and transfers.
  • Security Features: Includes hardware password protection and encryption to secure your sensitive data from unauthorized access.
  • Software Included: Comes with Seagate Toolkit software, which enables automatic backups and file mirroring for added convenience and data protection.
  • Warranty: Offers a two-year warranty with Rescue Data Recovery Services, providing peace of mind in case of hardware failure or data loss.
  • USB Hub: Features a front-facing USB hub, allowing you to connect and charge additional devices while using the hard drive for storage.
  • Compatibility: Compatible with both Windows and Mac operating systems, making it a flexible choice for users across different platforms.
  • Power Management: Powered by the connected device through USB, eliminating the need for an external power supply in most setups.
  • Form Factor: Compact and sleek black enclosure that fits easily into a desktop or workspace without taking up much room.
  • Drive Type: Uses a traditional hard disk drive (HDD) with spinning disks, offering a balance of performance and cost for high-capacity storage.
  • Operating Temperature: Designed to operate in typical room temperatures, ensuring stable performance during everyday use.
  • Dimensions: Measures approximately 5.4 x 7.7 x 1.6 inches, providing a compact design for convenient storage and portability.
  • Weight: Weighs approximately 2.2 pounds, making it a manageable size for both home and office use.
  • Rescue Data Recovery: Includes access to Seagate's Rescue Data Recovery Services for professional recovery in case of hardware failure or data loss.
  • Color: Available in a black finish, providing a sleek and professional look that fits into most workspaces.

FAQ

This device offers a massive 20TB storage capacity, making it perfect for users who need substantial space for large files, like video editors, photographers, or small businesses requiring extensive backup solutions.

Setting up the Seagate One Touch Hub is simple. Just plug it into your computer using the USB-C or USB 3.0 cable, and it's ready for use. The drive comes pre-formatted with an exFAT file system for compatibility with both Windows and Mac, so no additional formatting is necessary.

Yes, this device supports both Windows and Mac devices thanks to its exFAT file system, ensuring cross-platform compatibility without the need for additional software or drivers.

Seagate Toolkit is a software that helps you set up automatic backups, file mirroring, and system backups. It's especially useful for ensuring data security and making regular backups easy and automated.

Yes, this 20TB external hard drive can be used for game storage, especially for large game files and backups. The 7200 RPM speed ensures smooth performance for gaming, though users should consider whether they need such a large capacity for their specific gaming needs.

The Seagate One Touch Hub comes with hardware-based password protection and encryption, offering strong security for sensitive data, whether you're storing personal files or business information.

Yes, it includes a two-year warranty and Seagate's Rescue Data Recovery Services, which can be invaluable if the drive experiences technical issues or data loss.

Some users have reported issues with drive noise and power management, particularly in certain setups. It’s important to ensure your device is connected properly and in an optimal environment to avoid these issues.

The Seagate One Touch Hub features a 7200 RPM drive, ensuring fast data transfer speeds. This makes it suitable for tasks like video editing or large file transfers where speed is crucial.

Yes, the front-facing USB hub allows for additional devices to be connected and even charged while using the external drive for storage, making it convenient for setups with multiple devices.