Overview

The Seagate One Touch 5TB External Hard Drive is a portable and reliable storage solution for those who need to back up large amounts of data. This external drive features USB 3.0 connectivity for fast data transfers and is compatible with both Windows and Mac devices. While reformatting is required for use with Time Machine on Macs, it's an easy process. Along with a generous 5TB of storage, this drive comes with a two-year warranty and two years of data recovery services, offering peace of mind in case of any unforeseen data loss.

Features & Benefits

This Seagate external hard drive offers an impressive 5TB of storage, providing ample space for files, photos, and backups. Its one-touch backup functionality makes it simple to set up automatic backups with just a click, while the compact and sleek design ensures easy portability. Users also benefit from a free one-year subscription to Mylio Create and a four-month Adobe Creative Cloud Photography Plan, making it an excellent choice for photographers and content creators. Additionally, the included data recovery service ensures that your files are protected even in case of hardware failure.

Best For

This external hard drive is ideal for anyone needing high-capacity, portable storage. It's perfect for photographers and creatives who need quick and reliable backups on the go, as well as tech-savvy individuals looking for an easy-to-use solution for managing their files. It's also great for laptop or desktop users who need additional storage space without sacrificing portability. Whether you're looking to store large files or create automated backups, this portable storage solution fits a variety of user needs.

User Feedback

User reviews of this Seagate external hard drive are generally positive, with many highlighting the ease of setup and user-friendly one-touch backup system. The 5TB capacity is praised by those who need to store large files, and the drive's compact design makes it ideal for frequent travel. However, a few users have reported compatibility issues when reformatting for Time Machine on Macs, though this can be easily addressed. Overall, most users appreciate the speed and reliability of the drive, especially for daily backups and storing multimedia files.

Pros

  • The 5TB capacity offers plenty of storage for large files, photos, and backups.
  • One-touch backup feature makes it easy for non-technical users to protect their data.
  • USB 3.0 connectivity ensures fast transfer speeds for large file movements.
  • Compact and sleek design makes this external drive highly portable for travel.
  • Comes with a 2-year data recovery service for peace of mind in case of drive failure.
  • Includes free subscriptions to Mylio Create and Adobe Creative Cloud, adding great value for photographers and creatives.

Cons

  • Some users report compatibility issues after reformatting the drive for Time Machine on Mac.
  • The drive’s plastic casing feels somewhat flimsy, making it less durable for heavy use or frequent travel.
  • Larger file backups can take a bit longer due to the drive’s rotational speed of 7200 RPM.
  • Not the best option for users who need extremely compact or ultra-light external drives.
  • The 5TB capacity might be overkill for those who don’t need such a large amount of storage space.
  • Some users experience slower-than-expected transfer speeds on older USB 2.0 ports.

Ratings

The Seagate One Touch 5TB External Hard Drive has received a mix of positive and critical feedback from verified users worldwide. After analyzing reviews from multiple platforms and languages, we filtered out spam, bot-generated, and exaggerated responses to provide an authentic assessment of this device. Both the strengths and limitations reported by users have been reflected in the following scores, offering a balanced view of its performance and value.

Value for Money
92%
Many users praise the overall value of this external hard drive, especially considering its large 5TB capacity and included data recovery services. The affordable price point for the storage space, combined with the extra software subscriptions, makes it a strong option for those seeking reliable backup solutions without breaking the bank.
A few users mention that while the storage capacity is great, they feel the product could be priced lower, especially when compared to other external drives with similar features. Some also noted that the inclusion of a limited warranty may not be enough for long-term users who rely heavily on the drive.
Ease of Setup
88%
The drive is widely praised for its user-friendly setup process. Many non-technical users report that it was easy to get up and running, with plug-and-play functionality on both Windows and Mac systems. The included software for backup further simplifies the process, especially for those looking for an automatic solution.
Some users experienced difficulties with Time Machine setup on Macs, requiring additional steps like reformatting the drive. A small number of reviews mentioned that the setup process could be confusing for those not familiar with external hard drives or backup software.
Data Recovery Service
90%
The two-year data recovery service is frequently highlighted as a major selling point. Buyers appreciate the peace of mind it provides, knowing that their files are protected in case of accidental drive failure. This service adds significant value, especially for those who store irreplaceable files or sensitive data.
A few users feel that the data recovery service might not be necessary for casual users who are unlikely to experience a failure. Some also reported that the process for accessing recovery services could be cumbersome and not as straightforward as expected.
Storage Capacity
95%
The 5TB capacity is a standout feature that many users love. It provides ample space for a large number of files, including photos, videos, and backups. For photographers, creatives, and professionals who need significant storage, this device offers a reliable solution without requiring constant offloading or additional drives.
Although the large capacity is appreciated, some users find the physical size of the drive a bit bulky compared to smaller alternatives. Additionally, a few reviewers mentioned that they only utilize a fraction of the storage, so they feel the extra space is not always necessary.
Portability
85%
This device’s compact and sleek design makes it a solid option for people on the go. Users frequently highlight its portability for travel, business, or personal use, allowing them to easily store and transport large files without feeling weighed down. The small form factor doesn’t compromise on performance, making it ideal for those with limited space.
A few users report that while the drive is portable, it can feel a little flimsy, especially when handled frequently. Some find the compact design to be less durable than expected, and the plastic casing may be prone to scratches or dents over time.
Transfer Speed
87%
Users generally appreciate the USB 3.0 connectivity, which ensures fast data transfer speeds. Many report that transferring large files or backing up data is quick and efficient, even when dealing with massive media files. The speed is one of the factors that make this external hard drive stand out in its category.
While most users are happy with the transfer speeds, a few reported occasional slowdowns, particularly when backing up large data sets or running multiple operations simultaneously. Some believe that the speed could be faster for users working with particularly high-resolution files or professional video editing.
Design & Build Quality
83%
The drive’s sleek design and slim profile are well-received by users. Many appreciate the smooth, modern appearance, which makes it an attractive addition to a workspace or home office setup. The compact size is convenient for people who need to store their drive alongside other equipment or carry it in a laptop bag.
Some users feel that the build quality could be more robust. The plastic construction is a common point of contention, with complaints about it feeling less durable compared to metal-bodied alternatives. A few customers noted that the drive could be more scratch-resistant, especially if used frequently while traveling.
Mac Compatibility
70%
30%
For most Windows users, this Seagate drive works seamlessly, offering great compatibility and ease of use. Many users who primarily use Windows report no issues with the drive at all, and the plug-and-play functionality makes it ideal for everyday tasks.
Mac users seem to face more challenges, particularly with Time Machine backups. The requirement for reformatting the drive for Mac use is an inconvenience that some users find frustrating, especially if they are not familiar with how to set up external drives for use with Apple software.
Software Subscription Value
78%
22%
The inclusion of free subscriptions to Mylio Create and Adobe Creative Cloud Photography Plan is a valuable bonus for users who need photo management or creative tools. The 1-year subscription to Mylio Create is particularly helpful for organizing and managing photos, while Adobe Creative Cloud adds extra value for those working on creative projects.
Some users feel the software subscriptions are not particularly useful for everyone. If you're not a photographer or creative professional, these services might go unused, leaving the drive’s full potential underutilized. Additionally, a few users wished for longer subscription periods or alternative software options.
Customer Support
82%
18%
Many customers have praised Seagate's customer support for being responsive and helpful, particularly in addressing issues related to setup, product inquiries, and warranty claims. The support staff is often noted for their professionalism and willingness to assist with any technical problems.
Some users report mixed experiences with customer support, particularly when it comes to more complex issues. A few found the support team’s responses slow or insufficient, which led to frustration when resolving drive-related issues.
Noise Levels
76%
24%
Most users find the drive to be relatively quiet during operation. The 7200 RPM speed doesn't seem to produce any significant noise during typical usage, making it a good option for quiet environments like home offices or libraries.
A few users have noted that the drive can get somewhat noisy when performing large transfers or during heavy use. The sound isn’t overwhelming, but it is noticeable for users who require a completely silent working environment.
Reliability/Durability
90%
Users generally report that the drive performs reliably over time, with most experiencing no issues after months of use. The combination of Seagate’s brand reputation and the inclusion of data recovery services adds confidence that the drive will last and that data will remain secure.
While the drive is generally reliable, some users have expressed concerns about its long-term durability, particularly regarding the plastic casing and the potential for wear-and-tear over time. A small number of users also noted that the drive’s performance could degrade after extensive use.

Suitable for:

The Seagate One Touch 5TB External Hard Drive is an excellent choice for users who need high-capacity storage and reliable data protection. It’s ideal for photographers, videographers, and creatives who work with large files and need a simple, efficient way to back up their work. With its one-touch backup feature and fast USB 3.0 transfer speeds, this device is also a great fit for tech-savvy individuals looking for a no-fuss, external backup solution. Additionally, those frequently on the move will appreciate the portable design and the included data recovery service, which adds an extra layer of peace of mind for both casual users and professionals who rely on their data being safe and accessible at all times.

Not suitable for:

While the Seagate One Touch 5TB External Hard Drive offers great features, it may not be the best fit for users with very specific needs, particularly those who require seamless compatibility with Time Machine on Mac. The drive requires reformatting for proper use with Time Machine, which could be a hassle for less tech-savvy individuals. Additionally, if you're someone who needs ultra-portability or prefers smaller, more durable drives, this product’s larger form factor and plastic casing may feel cumbersome and fragile. Lastly, users who do not need 5TB of storage might find this device too large for their needs, especially if they don’t plan on storing extensive media or backups.

Specifications

  • Capacity: Offers a large 5TB storage capacity, ideal for extensive file backups, media storage, and data archiving.
  • Connectivity: Uses USB 3.0 for fast data transfer speeds, supporting up to 5Gbps.
  • Compatibility: Compatible with both Windows and Mac systems, with reformatting required for Time Machine on Mac.
  • Form Factor: Compact and portable design, easy to carry and store.
  • Data Recovery Service: Includes a two-year data recovery service to help recover lost or damaged data.
  • Warranty: Comes with a two-year limited warranty for product defects and quality issues.
  • Backup Method: One-touch backup feature for automatic and hassle-free data protection.
  • Rotational Speed: Has a 7200 RPM rotational speed for efficient data retrieval and storage.
  • Included Software: Includes free subscriptions to Mylio Create for 1 year and Adobe Creative Cloud Photography Plan for 4 months.
  • Weight: Weighs approximately 0.5 pounds, making it lightweight and easy to carry.
  • Dimensions: Measures 4.6 x 3.2 x 0.6 inches, compact enough for portability.
  • Operating Temperature: Designed to operate within a temperature range of 5°C to 35°C (41°F to 95°F).
  • File System Format: Pre-formatted with NTFS for use with Windows, requires reformatting for Mac users using Time Machine.
  • USB Port: Includes a USB 3.0 port for high-speed data transfer and is backward compatible with USB 2.0.
  • Shock Resistance: Designed with built-in shock resistance to protect data from accidental bumps or drops.
  • Encryption: Offers 256-bit AES hardware encryption for added security (software required for setup).
  • Operating Systems: Supports Windows 10, 8, 7, and macOS 10.12 and higher (after reformatting for Time Machine).
  • Power Source: Powered directly through the USB connection, no external power adapter is needed.
  • Rotational Technology: Uses traditional hard disk drive (HDD) technology with a 7200 RPM speed for optimal performance.

FAQ

This portable hard drive is designed for users who need high-capacity storage for files, photos, and backups. It offers 5TB of space, making it ideal for those who store large media files or perform frequent backups on both Windows and Mac systems.

Setting up this device is straightforward. Simply connect it to your computer using the included USB 3.0 cable, and it should be ready to use. For Mac users, you may need to reformat the drive for Time Machine compatibility, which is easy to do via Disk Utility.

Yes, this external hard drive is compatible with both Windows and Mac operating systems. However, if you plan to use it with Time Machine on a Mac, you'll need to reformat the drive first.

Yes, the Seagate One Touch 5TB offers a one-touch backup feature that allows you to back up your files with a single press. This feature is designed for ease of use, especially for non-technical users who want to automate their data protection.

Along with the hard drive, you get free subscriptions to Mylio Create (1 year) for photo management and Adobe Creative Cloud Photography Plan (4 months) for photo editing. These extras are especially useful for photographers and creatives.

The Seagate One Touch 5TB offers USB 3.0 connectivity, ensuring fast transfer speeds, typically up to 5Gbps. This is ideal for quickly moving large files or performing system backups.

Yes, this external hard drive is designed to be compact and sleek, making it very portable. It fits easily into most laptop bags, making it a great option for on-the-go use, whether for travel or work.

Yes, the device comes with a two-year limited warranty and two years of data recovery services, which can provide peace of mind in case of unexpected drive failure.

If your drive isn’t recognized, ensure the cable is properly connected and try using a different USB port. If you're using a Mac, you may need to reformat the drive for compatibility with Time Machine. Also, check if the device is powered properly and restart your computer.

While the Seagate One Touch 5TB is primarily designed for data storage and backups, you can use it for gaming purposes like storing game files. However, it is not designed to be a boot drive, so performance for running games directly from it might not be optimal compared to internal SSDs.