Logitech Group USB HD Video and Audio Conferencing System

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86%
94%
Ease of Setup
89%
Video Quality
88%
Audio Performance
82%
Microphone Coverage
90%
Noise Cancellation
91%
Compatibility with Conferencing Apps
78%
Expansion Mic Effectiveness
85%
Build Quality
80%
Zoom and Camera Controls
84%
Long-Term Durability
75%
Customer Support Experience
92%
Value for Money
More

Overview

The Logitech Group USB HD Video and Audio Conferencing System is an all-in-one solution designed for medium to large meeting rooms. This video conferencing system is perfect for teams looking for a reliable, plug-and-play device that integrates seamlessly with most conferencing apps. With support for up to 14 people, and optional expansion microphones to extend that to 20, it’s well-suited for a variety of professional settings. The system connects easily via USB, making setup hassle-free and quick, allowing your team to focus on the meeting rather than tech troubleshooting.

Features & Benefits

This conferencing solution provides HD 1080p video with autofocus, ensuring that every participant is clearly visible, no matter where they sit. Its Zeiss-certified optics deliver sharp, high-quality visuals, while the advanced noise cancellation feature ensures crystal-clear sound, even in larger spaces. The full-duplex speakerphone, equipped with four omni-directional microphones, picks up voices from all directions. Compatible with major apps like Skype, WebEx, and Microsoft Lync, this system fits smoothly into existing workflows, offering flexibility and ease of use.

Best For

The Logitech Group system is ideal for businesses and teams in medium to large conference rooms that require high-quality video and audio. Its plug-and-play nature makes it perfect for teams using USB-based video conferencing tools. Companies with remote workers will appreciate the system’s reliable performance, ensuring clear communication across distances. Additionally, its optional microphones allow businesses to scale the system for larger groups, making it a versatile solution for various professional environments.

User Feedback

Users have consistently praised this system’s ease of setup and its compatibility with various platforms, making it simple for teams to get up and running. Many have highlighted the system’s exceptional video and audio quality, even in larger rooms. However, some have noted that adding extra microphones might be necessary for groups exceeding 14 participants. A few reviewers have mentioned occasional issues with the auto-focus feature, though this doesn’t seem to be a widespread concern. Overall, the Logitech Group system has earned a strong reputation for its reliable performance and user-friendly features.

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Pros

  • Easy plug-and-play setup with USB connection simplifies installation for all users.
  • Clear HD 1080p video quality ensures sharp visuals even in larger meeting rooms.
  • Advanced noise cancellation significantly reduces background sounds for better audio clarity.
  • Full-duplex speakerphone and 4 omni-directional microphones capture clear sound from all directions.
  • Compatible with major video conferencing apps like Skype and WebEx, offering flexibility in communication.
  • Optional expansion microphones can support up to 20 participants for larger groups, adding scalability.
  • Wide field of view (90°) covers medium to large conference rooms effectively.
  • Zeiss-certified optics provide high-quality image clarity and autofocus performance.

Cons

  • Additional microphones are often needed for larger groups to ensure full coverage.
  • Occasional issues with auto-focus functionality, especially in lower lighting conditions.
  • Not the most portable solution for frequent travelers or mobile workspaces.
  • The digital pan/tilt/zoom is limited and may not satisfy users needing more advanced camera controls.
  • Some users find the system overkill for small meetings or home offices.
  • May not be cost-effective for small teams that don’t require the full 14-person capacity.

Ratings

After analyzing verified user reviews from multiple sources and languages, the ratings for the Logitech Group USB HD Video and Audio Conferencing System reflect a wide range of experiences. Authentic feedback from global users shows both strengths and pain points, providing a balanced perspective on this device’s performance. Spam, bot, and incentivized reviews were filtered out to ensure a genuine evaluation, focused on quality and reliability across various platforms and use cases.

Ease of Setup
94%
Many users are impressed with the simplicity of the setup. The plug-and-play functionality allows for quick installation without technical expertise, which makes it ideal for businesses and remote teams. Users also appreciate the seamless integration with various platforms, such as Skype and WebEx, ensuring smooth video and audio conferencing sessions.
A few users mention that while the setup process is easy, occasional compatibility issues can arise with specific operating systems or older hardware. Some also report needing to adjust camera and mic settings manually after initial setup to optimize performance for their specific environment.
Video Quality
89%
The HD 1080p video quality with Zeiss-certified optics is frequently praised by users. It delivers crisp, clear images even in larger rooms, making it ideal for professional video conferences. Autofocus ensures that the camera stays sharp and focused, providing a superior visual experience for remote participants.
However, a few users report occasional autofocus issues, especially in low-light conditions or when multiple people move around the room. This can be frustrating during longer meetings where constant adjustments are needed for optimal clarity.
Audio Performance
88%
The full-duplex speakerphone with four omni-directional microphones provides clear and natural sound. Users appreciate the impressive audio coverage, which works well even in mid-sized to larger rooms, allowing everyone to be heard without distortion. The advanced noise cancellation further enhances clarity, making it ideal for conference calls with multiple participants.
While the audio performance is generally strong, some users note that it struggles to pick up voices from further away. In larger rooms, additional microphones are often required to ensure full coverage. A few users also mention occasional issues with background noise leaking through despite the noise-canceling feature.
Microphone Coverage
82%
18%
Users who work in medium-sized conference rooms find that the microphone coverage is more than sufficient for clear communication. The four omni-directional microphones pick up voices from all directions, ensuring a wide audio range. This is a big plus for collaborative meetings where participants may not always be seated close to the speakerphone.
However, in larger rooms or with more than 14 people, some users mention the need for additional expansion mics to ensure optimal audio quality. Without these extra mics, distant voices can become hard to hear, especially in noisy environments.
Noise Cancellation
90%
The advanced noise cancellation feature is widely praised for reducing background distractions during meetings. This ensures that all participants can focus on the conversation without interference from external noises, such as air conditioning or office chatter. It's particularly useful in busy environments where maintaining clear audio is essential.
Despite its effectiveness, a small number of users report that some low-frequency noises, like hums from nearby equipment, occasionally slip through. This can slightly degrade the audio experience during critical calls, although it's not a common issue.
Compatibility with Conferencing Apps
91%
One of the standout features of this device is its broad compatibility with popular video conferencing applications like Skype, WebEx, and Microsoft Lync. Users appreciate the seamless integration, which eliminates the need for additional software or drivers. This ensures a smooth conferencing experience right out of the box.
A few users report that while the device is compatible with most major apps, some lesser-known platforms may require additional configuration or troubleshooting. These occasional compatibility issues can be frustrating for users who rely on niche software for their meetings.
Expansion Mic Effectiveness
78%
22%
For teams working in larger spaces, the optional expansion microphones can extend the system’s reach, ensuring everyone is heard clearly. These mics are useful for groups of more than 14 people and help to enhance the overall audio quality in larger settings, which many users find beneficial.
Some users feel that the expansion mics don’t provide as significant a boost as expected, especially in very large rooms. A few users have mentioned that even with the additional microphones, sound quality can still be inconsistent, particularly in larger, more acoustically challenging environments.
Build Quality
85%
The build quality of this device is generally well-received, with many users highlighting its solid, durable construction. It’s built to withstand frequent use in office environments and conference rooms. The compact, sleek design also makes it easy to transport for teams on the go.
However, a handful of users report that the plastic housing can feel somewhat flimsy if handled roughly. Although this is not a widespread issue, it’s something to consider if the device will be frequently moved or stored.
Zoom and Camera Controls
80%
20%
The zoom and camera controls are flexible and provide users with the ability to adjust the view for better focus. Digital pan, tilt, and zoom features allow for more versatile camera movement during calls, which users find helpful for keeping all participants in view.
However, some users mention that the zoom function could be smoother and more responsive. The digital pan/tilt adjustments, while useful, can sometimes be a bit slow to react, leading to minor delays when repositioning the camera.
Long-Term Durability
84%
Most users report that the device has held up well over time, with minimal signs of wear. Its durable construction, combined with its relatively low maintenance, makes it a reliable long-term investment for businesses needing consistent performance from their conferencing system.
Despite its durability, a few users have experienced issues with the camera autofocus after prolonged use. Some also report that after several months of use, the microphone sensitivity can decrease slightly, requiring occasional recalibration.
Customer Support Experience
75%
25%
When users have needed assistance, the customer support team is generally responsive, offering solutions for common issues. The online resources, including setup guides and troubleshooting tips, are also helpful for resolving minor problems quickly.
Some users report frustration with slower-than-expected response times from customer support for more complex issues. Others mention that the troubleshooting process could be more efficient, as some solutions require multiple contacts or escalations to resolve effectively.
Value for Money
92%
Many users feel that this conferencing system offers excellent value for money, given its high-quality video, audio, and ease of use. It’s an affordable option for businesses that need professional-grade equipment for remote meetings without the high cost of custom setups.
A few users feel that while the price is reasonable, additional features, such as better camera zoom or advanced mic array options, could have been included at this price point. However, these concerns don’t overshadow the overall value for most users.

Suitable for:

The Logitech Group USB HD Video and Audio Conferencing System is an excellent choice for businesses or teams that need a reliable, high-quality video conferencing solution for medium to large meeting rooms. With its HD 1080p video, advanced noise cancellation, and full-duplex speakerphone, it ensures clear communication even in larger spaces. This system is particularly beneficial for teams using USB-based video conferencing tools like Skype and WebEx, offering plug-and-play setup for hassle-free operation. It is ideal for remote teams, businesses conducting frequent virtual meetings, or organizations seeking an easy-to-use, all-in-one system for up to 14 people (20 with optional expansion mics).

Not suitable for:

This device may not be the best fit for smaller teams or individuals who primarily need a more portable solution. The Logitech Group is designed for medium to large spaces, and its microphone coverage may not be ideal for very small rooms or one-on-one meetings. Additionally, users with a need for extensive zoom functionality or advanced camera controls may find the digital pan/tilt/zoom a bit limited. Lastly, those on a tight budget may find that the optional expansion microphones and additional features, such as the camera's autofocus, can add extra costs or may not be fully utilized in smaller setups.

Specifications

  • Video Resolution: Provides HD 1080p video quality for clear and detailed visuals during video calls.
  • Field of View: Offers a 90° field of view, ensuring wide coverage of the meeting room.
  • Audio Range: Captures audio within a 20 ft. diameter for effective sound pickup in medium to large rooms.
  • Microphones: Equipped with 4 omni-directional microphones for full-duplex audio during calls.
  • Optics: Features Zeiss-certified optics for enhanced image clarity and sharpness.
  • Zoom Capability: Supports digital pan/tilt/zoom functionality to adjust the video feed during calls.
  • Tilt Range: Offers a tilt range of +35° / -45° for flexible camera positioning.
  • USB Connection: Utilizes a simple plug-and-play USB connection for easy setup with compatible devices.
  • Expansion Mics: Supports optional expansion microphones to extend audio coverage for larger groups (up to 20 people).
  • Compatibility: Works with Windows 7, 8.1, 10, and macOS 10.10 or higher for cross-platform compatibility.
  • Certifications: Certified for use with Skype for Business, Microsoft Lync, and Cisco WebEx.
  • Noise Cancellation: Incorporates advanced noise cancellation technology to reduce background sounds and improve call clarity.
  • Auto-Focus: Features autofocus for optimal video clarity, particularly in well-lit environments.
  • Dimensions: Measures approximately 13.5 inches in width, designed for easy setup in meeting rooms.
  • Weight: Weighs around 3.5 lbs, offering a stable and sturdy setup for professional environments.
  • Power Source: Powered via the USB connection, requiring no additional power adapters.
  • Microphone Type: Equipped with omni-directional microphones that pick up sound equally from all directions.
  • Software Support: Compatible with most major video conferencing software, including Skype, WebEx, Zoom, and Microsoft Teams.

FAQ

Setting up this device is simple and plug-and-play. Just connect the system via USB to your computer or laptop, install any required drivers, and it will be ready to use. The system integrates smoothly with popular video conferencing apps like Skype and WebEx.

Yes, this device is compatible with most major video conferencing platforms, including Zoom and Microsoft Teams, in addition to Skype and WebEx. Simply plug it in, and the system will work seamlessly with your software.

The system supports up to 14 participants out of the box, but you can expand the capacity to 20 by adding optional expansion microphones, making it perfect for medium to large conference rooms.

The Logitech Group system offers HD 1080p video quality, providing clear and sharp visuals, even in larger rooms. It also features Zeiss-certified optics with autofocus to ensure crisp images at all times.

The system has an audio range of up to 20 feet in diameter, allowing it to capture sound effectively in medium to large-sized meeting rooms. It also features four omni-directional microphones for full-duplex sound pickup.

Yes, this system includes advanced noise cancellation, which significantly reduces background noise during calls, ensuring that conversations are clear and easy to follow, even in busy environments.

For groups larger than 14 people, additional expansion microphones are recommended to ensure full coverage and better audio pickup. These optional microphones are sold separately.

While the autofocus feature generally works well, some users have noted occasional issues in lower lighting conditions. It performs best in well-lit environments, so ensuring good lighting can improve the system's performance.

Although the Logitech Group system is designed for medium to large meeting rooms, it can also be used in a home office if you need high-quality video and audio for meetings. However, it might be overkill for small spaces.

The Logitech Group system works with a wide range of video conferencing software, including Skype for Business, Microsoft Lync, and Cisco WebEx. It also supports popular platforms like Zoom, Microsoft Teams, and others via USB connection.