Jabra Biz 2300 USB Duo Headset

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88%
94%
Audio Quality
85%
Comfort for Long Calls
90%
Noise Cancellation
91%
Build Quality
89%
Durability
93%
Microphone Performance
80%
Weight and Comfort Fit
88%
Ease of Use
92%
Value for Money
87%
Compatibility
84%
Cord Length and Flexibility
80%
Customer Support
More

Overview

The Jabra Biz 2300 USB Duo Headset is a wired headset built for clear communication in professional environments. With its dual-ear design, it provides excellent sound isolation, allowing users to focus fully on conversations. This headset is a solid choice for anyone seeking durable audio equipment that can handle daily use. Whether you're working in a busy office or a call center, this headset offers the necessary combination of comfort and performance, making it an ideal tool for professionals who need reliable communication throughout the day.

Features & Benefits

This call center headset stands out with its 360-degree adjustable boom arm, which allows users to position the mic exactly where it’s needed without worrying about damage. The headset delivers HD voice technology that ensures clear, natural-sounding conversations on both ends of the call. Its noise-cancelling microphone effectively filters out background distractions, making it easier to focus on the conversation. Additionally, the Kevlar-reinforced cord and lightweight design enhance both durability and comfort, ensuring that it can withstand frequent use without causing strain.

Best For

This wired headset is best suited for call center agents and business professionals who rely on clear communication for long hours. It’s ideal for environments that demand noise isolation and comfort, particularly for users who spend much of their day on the phone. With its robust construction and high-quality audio performance, this headset is also a great fit for those in need of a reliable, durable headset that will withstand daily wear and tear without sacrificing audio clarity or comfort.

User Feedback

Users appreciate the Jabra Biz 2300 for its comfort and clarity during extended calls, which is crucial in busy call centers. Many also highlight the adjustable boom arm and the effective noise-cancelling mic, which help improve call quality by reducing background noise. However, some users mention that the headset can feel a bit tight for long-term wear, particularly for people who wear glasses. Overall, most feedback emphasizes its reliability and performance, though some note that the fit could be more comfortable for extended use.

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Pros

  • This headset offers clear and reliable communication, making it ideal for call center agents working in noisy environments.
  • The 360-degree adjustable boom arm provides easy mic positioning without risk of damage.
  • HD voice technology ensures crisp audio on both ends of the call, enhancing clarity for both users and clients.
  • The noise-cancelling microphone effectively filters out background noise, improving sound quality during busy calls.
  • Kevlar-reinforced cord adds durability, making it resistant to everyday wear and tear.
  • Lightweight design reduces ear strain, even during long hours of continuous use.

Cons

  • Some users report the fit can be too tight, especially for those wearing glasses or using the headset for extended periods.
  • The cord length may be too short for large or highly adjustable workstations, limiting flexibility.
  • This wired headset may not appeal to those who prefer the freedom of wireless communication.
  • Not all users find the headband adjustable enough to suit different head sizes comfortably.
  • The headset may be uncomfortable for some users during longer wear, especially in warmer environments due to lack of ventilation.
  • Some buyers mention the headset's sound quality is solid but lacks deep bass, making it less suitable for non-work-related audio tasks.

Ratings

The Jabra Biz 2300 USB Duo Headset has been analyzed from verified user reviews across multiple platforms and languages, including English, Spanish, and German. Spam, incentivized, and off-topic feedback has been filtered out to ensure the scores are based on authentic, high-quality insights. Both the headset's strengths and pain points are reflected in the ratings, providing a balanced overview of its performance in real-world use.

Audio Quality
94%
Users consistently praise the audio clarity offered by this headset. The HD voice technology ensures both ends of the conversation sound crisp and clear, even in noisy environments. This makes it a reliable choice for professional calls and virtual meetings.
Some buyers have reported that the audio quality can occasionally be inconsistent in environments with significant background noise. A few users also mentioned that the sound levels aren't as loud as they would like during extended use.
Comfort for Long Calls
85%
Many users find this headset comfortable for long hours of use, especially due to its lightweight design and soft ear cushions. The dual-ear configuration helps with focus during lengthy calls, making it ideal for call center agents.
A few users have noted that the headset can feel tight around the head, particularly for those who wear glasses. While comfortable for many, others found it uncomfortable after several hours of use due to pressure on the ears.
Noise Cancellation
90%
The noise-cancelling microphone is one of the standout features. Users report a significant reduction in background noise, which makes conversations clearer and more professional, even in busy office environments.
Although the noise cancellation is effective, some users have mentioned that it doesn't completely eliminate all ambient sounds. For example, very loud noises in the background may still be faintly audible, affecting call quality.
Build Quality
91%
The overall build quality of this headset is highly rated by users, who appreciate its durable construction. The Kevlar-reinforced cord and adjustable boom arm make it feel solid and long-lasting, even in high-use environments.
A small number of users experienced wear on the ear cushions after extensive use, with some mentioning that the boom arm could be prone to stiffness. While the headset is generally durable, a few buyers noted that the plastic parts could be more robust.
Durability
89%
This headset’s durability is frequently praised by users, especially due to the Kevlar-reinforced cord. It's resistant to everyday wear and tear, making it ideal for call centers or any high-usage environment.
While the headset is durable, a few users have pointed out that the plastic components, particularly around the microphone boom, can show signs of wear over time. This could be a concern for those who require a headset to last for several years.
Microphone Performance
93%
The microphone’s performance is highly rated for its clarity and ability to filter out unwanted noise. Many users, especially those in busy office settings, noted that the voice capture is precise, making communication more efficient.
A handful of users have reported occasional feedback or buzzing sounds during use. This issue doesn't appear to be widespread but can be an annoyance for those with particularly sensitive setups.
Weight and Comfort Fit
80%
20%
With a weight of just 4.8 ounces, this headset feels light and comfortable for most users. Its balanced design ensures it stays securely on the head without causing discomfort during daily calls.
Some users felt that the headset's fit was too tight, particularly when wearing glasses or during longer shifts. This issue seems to vary based on head size and comfort preferences.
Ease of Use
88%
This headset is highly praised for its simple plug-and-play USB connectivity, which makes it incredibly easy to set up. It’s compatible with both desk phones and softphones, enhancing its versatility.
A few users have mentioned that the absence of a wireless option might be a drawback for those seeking a more flexible, untethered experience. Additionally, some found the cord to be a bit short for certain desk setups.
Value for Money
92%
This headset is considered a great value for its price, given its robust features like noise cancellation, clear audio, and durable build quality. Many buyers felt they were getting a professional-grade headset at a reasonable price.
While most users find it a great deal, a few felt that the headset’s price was a bit steep compared to some other models in the same category. However, these concerns were often outweighed by the headset's performance and durability.
Compatibility
87%
Users appreciate the headset’s broad compatibility with both desk phones and softphones. This makes it a flexible option for various office environments and telecommunication systems.
While compatibility is generally good, a few users noted issues with connecting to older models of softphones or desk phones, particularly when using third-party software. Some minor compatibility adjustments were required in those cases.
Cord Length and Flexibility
84%
The 235 cm cord length provides ample room for movement, which is a big plus for those working in larger workstations. It’s long enough to allow flexibility while maintaining a neat, tangle-free experience.
Some users felt the cord could be a bit too long for smaller desks, creating clutter. Additionally, the cord’s thickness, while durable, can feel a bit rigid to some users, making it harder to adjust or coil when not in use.
Customer Support
80%
20%
Many users found Jabra's customer support to be helpful and responsive when addressing issues. Support staff is praised for being knowledgeable and quick to assist with setup or product issues.
A few users reported slower-than-expected response times from customer support, particularly when seeking warranty assistance or technical troubleshooting. While the support is generally good, the response time can vary.

Suitable for:

The Jabra Biz 2300 USB Duo Headset is an excellent choice for professionals in call centers or office environments who need reliable, high-quality audio for daily use. Users who spend long hours on the phone will particularly appreciate its comfort, as its lightweight design and dual-ear configuration help reduce strain. With noise-cancelling features and HD voice technology, this headset ensures clear, uninterrupted communication, making it ideal for those using softphones or desk phones. Its durability, including a Kevlar-reinforced cord and adjustable boom arm, also suits users in demanding environments where reliability is essential, such as customer support teams and remote workers.

Not suitable for:

While this headset is well-suited for many professional environments, it may not be the best choice for users seeking a lightweight, portable headset for travel or casual use. Some individuals have found the fit too tight for long-term comfort, especially if wearing glasses, which could be an issue for those working long hours in comfort-sensitive roles. Additionally, those looking for wireless freedom may find this wired headset limiting. Its relatively short cord length may also be a problem for users with large or highly adjustable workstations, where a longer, more flexible cable might be needed.

Specifications

  • Product Type: Wired headset designed for professional communication in call centers and office environments.
  • Design: Dual-ear design provides focused sound for clear audio and noise isolation during long calls.
  • Boom Arm: 360-degree adjustable boom arm with 'FreeSpin' technology for flexible positioning without risk of damage.
  • Microphone: Noise-cancelling microphone filters out background noise and breathing sounds for clearer communication.
  • Voice Technology: HD voice technology ensures clear and natural audio quality on both ends of the call.
  • Cord: Kevlar-reinforced cord offers enhanced durability and resistance to wear and tear from frequent use.
  • Connectivity: USB connectivity for use with desk phones and softphones, ensuring compatibility with various devices.
  • Compatibility: Compatible with desk phones, softphones, and most major communication platforms.
  • Cord Length: The cord length is 235 cm, offering flexibility in movement while using the headset.
  • Weight: Lightweight at just 4.8 ounces, making it comfortable for long-term use without causing ear strain.
  • Frequency Range: Frequency range of 100 Hz to 10,000 Hz, ensuring clear and detailed voice transmission.
  • Ear Cushions: Soft ear cushions provide a comfortable fit for extended use and help with noise isolation.
  • Microphone Position: Adjustable microphone position for personalized alignment, ensuring optimal sound clarity.
  • Durability: Built for high-frequency call environments, offering robust construction for everyday use in professional settings.
  • Design Focus: Optimized for comfort during long shifts, with an ergonomic design to reduce ear and head strain.
  • Intended Use: Ideal for call center agents, business professionals, and anyone requiring reliable, high-quality audio for communication.
  • Warranty: Comes with a standard warranty, offering peace of mind against manufacturing defects.

FAQ

This headset is designed specifically for call center use, with features like HD voice technology for clear audio, a noise-cancelling microphone to block out background noise, and a dual-ear design that ensures focus during long shifts.

To set up, simply plug the USB connector into your computer or compatible desk phone. The headset is plug-and-play, so no additional drivers or software are needed. Once connected, you can adjust the headband and boom arm for a comfortable fit.

This headset is designed primarily for use with desk phones and softphones via USB connection. It may not be compatible with smartphones or tablets unless they have a USB-C or appropriate USB port with the necessary adapters.

Yes, the Jabra Biz 2300 features a 360-degree adjustable boom arm with 'FreeSpin' technology, allowing users to position the microphone comfortably and securely without risking damage to the headset.

The noise-cancelling microphone filters out ambient noise, reducing distractions from surrounding office sounds or background chatter. This ensures that the person's voice is heard clearly, even in noisy environments, making it ideal for call centers.

The headset features a Kevlar-reinforced cord, which makes it highly durable and resistant to everyday wear and tear. This ensures longevity, even in high-use environments like call centers or busy office spaces.

The headset's lightweight design, along with its soft ear cushions, helps minimize discomfort during extended use. Many users find it comfortable enough for long shifts, although some have noted that the fit may feel tight for those who wear glasses.

While the headset excels at providing clear, professional-grade audio for calls, its sound quality may not be ideal for music listening due to the focus on voice clarity. It is optimized for communication rather than high-fidelity music performance.

Yes, this headset is suitable for video conferences, webinars, or any online communication that requires clear voice transmission. The HD voice technology ensures you are heard with excellent clarity during virtual meetings.

If you experience issues, first check the connection to ensure it's securely plugged into the USB port. Try using it with another device to rule out software or compatibility issues. If the problem persists, contacting Jabra customer support is recommended for troubleshooting and warranty assistance.