Jabra Biz 1500 USB Duo Wired Call Center Headset

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87%
88%
Comfort for Long Shifts
91%
Noise-Canceling Performance
80%
Build Quality & Durability
94%
Ease of Setup
86%
Sound Clarity
85%
Microphone Flexibility
89%
Ergonomics & Fit
90%
Call Quality in Noisy Environments
92%
Value for Money
87%
Volume Control & Call Management
88%
Remote Work Compatibility
75%
Aesthetic & Design
More

Overview

The Jabra Biz 1500 USB Duo Wired Call Center Headset is a purpose-built solution for professionals who need reliable audio equipment for call center or remote work environments. This headset features a dual-ear design for optimal sound isolation, which helps users stay focused during calls. Its USB connection ensures seamless compatibility with PCs and softphone applications, making it easy to set up without additional adapters. Designed to reduce background noise, this headset includes a noise-canceling microphone that enhances communication clarity, even in noisy environments.

Features & Benefits

The Jabra Biz 1500 USB Duo headset is packed with features that cater to long hours of use in demanding work environments. The noise-canceling microphone effectively minimizes distractions, ensuring clear and professional conversations. Comfort is a key feature, with soft foam ear cushions providing a snug yet comfortable fit for extended wear. The headset also offers convenient volume control and mute buttons directly on the cord, giving users quick access to call management features. Additionally, the 270-degree adjustable boom arm ensures that the microphone is always positioned for optimal sound capture.

Best For

This headset is best suited for call center professionals who require a durable, high-quality headset for daily use. It’s also an ideal choice for remote workers using softphone applications like Zoom or Teams, where clear audio is essential. The Jabra Biz 1500 USB Duo is a reliable option for users who need long-lasting comfort and performance in a noisy environment. Additionally, its affordable pricing makes it a great option for those looking for a cost-effective wired headset that doesn’t sacrifice on quality or functionality.

User Feedback

Overall, users praise the Jabra Biz 1500 USB Duo for its comfort and ease of use, especially during long shifts. Many have noted that it holds up well under heavy use, with some mentioning its impressive durability. However, a few users have pointed out that the design may feel a bit basic compared to other high-end models. While the sound quality is generally excellent, especially for the price, some users have wished for even more advanced audio features. Still, the positive feedback on its noise reduction and reliability outweighs the occasional design critique.

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Pros

  • This headset is comfortable enough for long shifts, with soft foam ear cushions that reduce ear fatigue.
  • USB connectivity makes setup quick and easy with PC and softphone applications like Zoom or Teams.
  • The noise-canceling microphone effectively blocks out background distractions, ensuring clear communication.
  • Ideal for call center professionals who need a reliable and durable headset for daily use.
  • The adjustable boom arm allows for customizable mic positioning, enhancing overall usability.
  • Lightweight design ensures it's easy to wear for extended periods without causing discomfort.

Cons

  • The design feels basic, which may not appeal to users looking for a more stylish headset.
  • Some users find the ear cushions too small, especially those with larger ears or heads.
  • Lack of Bluetooth connectivity may limit mobility for users who prefer wireless solutions.
  • The headset is not ideal for environments with extremely high noise levels, as some ambient sounds still get through.
  • Durability may be an issue for users in heavy-use scenarios, such as those working in fast-paced environments.
  • The build quality feels somewhat utilitarian, lacking the premium feel of higher-end models.

Ratings

After analyzing verified user reviews from multiple platforms and languages worldwide, the ratings for the Jabra Biz 1500 USB Duo Wired Call Center Headset reflect both its strengths and areas for improvement. Only high-quality, authentic feedback was considered, excluding spam, bot-incentivized, and off-topic reviews. The scores below offer a comprehensive look at its performance, user satisfaction, and key features, ensuring a balanced perspective for prospective buyers.

Comfort for Long Shifts
88%
Many users report that this headset is very comfortable, even for extended periods of use. The soft foam ear cushions and lightweight design make it a suitable option for call center professionals who need to wear it for hours. It's frequently praised for reducing ear fatigue during long shifts.
However, some users feel that the headset could be more padded for extra comfort, especially for those with larger heads. A few mention that the tight fit might cause discomfort after several hours of use, particularly around the ear area.
Noise-Canceling Performance
91%
The noise-canceling microphone is a standout feature, with many users noting its ability to block out background noise, which is crucial for clear communication in busy environments. This makes it ideal for call centers or remote workers in noisy settings who need crisp and clear audio.
While the microphone does well in blocking out most ambient noise, some users feel that it could perform even better in extremely loud environments. A few have mentioned that it struggles to filter out very loud background noises, such as multiple people talking at once.
Build Quality & Durability
80%
20%
The headset is built to be durable, with many users reporting that it holds up well even with frequent use. The materials feel sturdy, and the adjustable boom arm adds to its longevity, making it a solid choice for daily call center tasks.
However, a few users have pointed out that the overall build feels somewhat basic and could be more premium. Some also noted that the headset shows signs of wear after extensive use, particularly around the ear cushions and the boom arm.
Ease of Setup
94%
The headset's USB connection ensures an effortless setup with PCs and softphones, which users appreciate. Many buyers highlight how quick and easy it is to get started with this device, making it a great option for those who need a hassle-free solution for remote work or call centers.
Although the setup is quick for most, a few users have encountered compatibility issues with certain operating systems or softphone applications. Some report that the initial setup can be tricky when connecting to more specialized business software.
Sound Clarity
86%
Users generally praise the sound quality, with clear audio for both calls and music. Many find the dual-ear design helps with better focus and immersion during calls, reducing distractions and enhancing overall call quality.
However, there are a few complaints regarding the overall sound quality. Some users feel that the audio lacks depth or feels somewhat flat, especially in terms of bass, which might be noticeable during longer conversations or calls with multiple participants.
Microphone Flexibility
85%
The adjustable 270-degree boom arm is highly appreciated for its flexibility, allowing users to easily customize the microphone's position for optimal clarity. This feature ensures that the microphone stays in the right place during calls, which helps improve communication.
On the downside, some users feel that the boom arm may not stay in place as securely as they'd like. A few mention that it can occasionally shift during use, especially if the headset is frequently adjusted or if the user has a lot of movement.
Ergonomics & Fit
89%
The headset offers a good fit for most users, with the over-ear design helping to block out ambient noise. Many buyers appreciate the lightweight nature, which adds to the overall comfort, making it suitable for long hours of use in professional settings.
However, there are a few comments about the fit being a bit tight for people with larger heads or ears. Some users have mentioned that they experience slight discomfort if the headset is worn for extended periods.
Call Quality in Noisy Environments
90%
The ability of this headset to maintain clear call quality in noisy environments is one of its strongest selling points. Users working in open office spaces or home offices with background noise frequently commend how well it blocks out distractions, ensuring smooth and professional conversations.
Despite its overall effectiveness, a few users in particularly noisy environments (e.g., offices with heavy machinery) have noted that some background noise does seep through, although it is still manageable.
Value for Money
92%
This headset provides a great balance of affordability and high-quality features. Many users feel that it offers excellent value for money, especially considering the reliable sound quality, comfort, and noise-canceling performance. It's seen as a solid investment for call center workers and remote professionals alike.
Some buyers feel that while the headset is cost-effective, it could be priced lower to reflect its basic design. A few have expressed that while it works well for basic tasks, there are more feature-rich alternatives at a higher price point.
Volume Control & Call Management
87%
The volume control and mute buttons are conveniently placed, making it easy to adjust settings during calls. Many users find this feature helpful for managing conversations without needing to interact with the computer or software interface.
However, some users have found the buttons a bit stiff or difficult to operate at times. A few report that the controls are not as responsive as they'd like, especially when trying to make quick adjustments during busy calls.
Remote Work Compatibility
88%
This headset is highly compatible with various softphone applications like Zoom, Teams, and Skype. Many remote workers appreciate the seamless integration and quick setup, making it an ideal choice for virtual meetings and remote communication.
Despite the overall compatibility, some users have mentioned minor glitches when using it with specific software, especially during video calls. A few also noted that it might take a moment to adjust audio settings when switching between applications.
Aesthetic & Design
75%
25%
The design is functional and straightforward, offering a simple yet effective approach for call center work. Many users find it unobtrusive and easy to wear, with a clean and professional look.
However, some users feel that the design is a bit basic and lacks flair. A few mentioned that while the headset is practical, it could benefit from a more modern or stylish design to appeal to those who care about aesthetics in their workplace gear.

Suitable for:

The Jabra Biz 1500 USB Duo Wired Call Center Headset is ideal for call center professionals and remote workers who need a reliable, comfortable headset for extended use. With its noise-canceling microphone and easy USB connectivity, it's especially suited for environments where clear communication is crucial, such as open office spaces or virtual meetings. Users who spend long hours on calls will appreciate its lightweight design and comfort, particularly the soft foam ear cushions that reduce ear fatigue. It’s also a good fit for people looking for a cost-effective headset with essential features like volume control and a mute button, making it a great option for anyone using softphone applications like Zoom or Teams.

Not suitable for:

While the Jabra Biz 1500 USB Duo headset offers great value for its price, it may not be the best option for users who prioritize premium design or high-end sound quality. Its basic, utilitarian build may not appeal to those looking for a more stylish or visually appealing headset. Additionally, users in extremely noisy environments may find that the noise-canceling microphone doesn't fully block out all background sounds. Those seeking a highly customizable or feature-packed headset might find this model lacking, as it doesn't offer advanced features like Bluetooth connectivity or high-end sound adjustments. It may not suit individuals with larger heads or those who need a more adjustable fit for long-term comfort.

Specifications

  • Connectivity: The headset uses a USB connection for easy plug-and-play compatibility with PCs and softphone applications.
  • Microphone Type: Features a noise-canceling microphone that helps reduce background noise, ensuring clear communication.
  • Audio Design: Dual-ear design provides immersive sound, helping users focus on calls with minimal distractions.
  • Boom Arm: The adjustable 270-degree boom arm allows users to position the microphone for optimal sound quality.
  • Weight: The headset weighs just 5.12 oz, making it lightweight and comfortable for all-day wear.
  • Cushions: Soft foam ear cushions provide comfort during extended use, reducing ear fatigue.
  • Control Buttons: Includes easy-to-reach volume control and mute buttons for efficient call management.
  • Impedance: The headset has an impedance of 150 Ohms, suitable for high-quality sound reproduction.
  • Noise Control: Active noise cancellation technology minimizes background noise for clearer conversations.
  • Compatibility: Compatible with a wide range of devices, including PC, softphones, and some mobile devices.
  • Ear Placement: The headset features over-ear placement for improved sound isolation and comfort.
  • Form Factor: This is an on-ear style headset, designed for call center and professional use.
  • Frequency Response: Offers a frequency response range of 6800 Hz, ensuring clear and accurate sound quality.
  • Warranty: Comes with a warranty statement for additional peace of mind on quality and reliability.
  • Build Quality: Designed to withstand the daily wear and tear of professional call center environments.
  • Color: The headset comes in a sleek black color, fitting most professional environments.
  • Recommended Uses: Ideal for call centers, remote workers, and anyone using softphone applications like Zoom or Teams.

FAQ

Setting up this headset is straightforward. Simply plug the USB cable into an available port on your PC, and it will automatically be recognized by most softphone applications like Zoom or Teams. No additional drivers or software are needed.

Yes, this headset is compatible with both Windows and Mac computers. As it uses a USB connection, it will work with most modern operating systems without needing special drivers.

The headset features a noise-canceling microphone, which helps reduce background noise, making it ideal for use in busy or noisy environments. It ensures that your voice comes through clearly during calls.

Yes, the microphone arm is adjustable, with a 270-degree range, allowing you to position it exactly where you need for optimal sound quality. This ensures clear communication, especially during long calls.

The headset is designed for comfort, featuring soft foam ear cushions that provide a snug fit without causing discomfort over long hours of wear. Its lightweight build also contributes to comfort during extended use.

Many users report that this headset holds up well to daily use, especially in busy environments like call centers. Its durable design, along with the USB connectivity, makes it a reliable choice for frequent, heavy use.

Yes, this headset works seamlessly with popular softphone applications like Zoom and Microsoft Teams. It connects via USB, making it easy to use for remote work or virtual meetings.

If your headset isn't being recognized, try unplugging and re-plugging it into a different USB port. Ensure your PC’s sound settings are configured to use the headset as the default device. If the issue persists, check if your system requires any updates or drivers.

Yes, the volume control and mute buttons on the headset are universally compatible with any application that uses standard audio devices, such as softphones, video conferencing tools, and VoIP programs.

While the headset is optimized for professional call center use, its simple, no-frills design might not appeal to those seeking a more stylish or multi-purpose headset for casual or multimedia use.