Overview

The Jabra Biz 2400 II QD Duo NC Wired Headset is a professional-grade headset tailored for call centers and office environments. Designed for comfort during long shifts, this headset is lightweight and durable, with a reinforced cord for added reliability. The active noise cancellation technology ensures crystal-clear communication by blocking out background noise. Its Quick Disconnect (QD) feature allows for easy connection to desk phones, making it convenient for users to switch between tasks. Overall, this headset combines performance and comfort for professionals who rely on clear communication and long-term usage.

Features & Benefits

The Jabra Biz 2400 II offers high-definition sound for both calls and music, making it an excellent choice for users who need crystal-clear audio quality. Its breath-resistant microphone reduces distractions from breathing noises, improving call clarity. With ultra-noise cancellation technology, the headset effectively filters out surrounding sounds, ensuring uninterrupted communication. The 360-degree flexible boom arm guarantees precise mic positioning, while the soft leatherette ear cushions provide comfort for extended wear. These features make the headset suitable for both professional calls and casual listening.

Best For

The Jabra Biz 2400 II is ideal for call center agents and customer service representatives who spend hours on the phone. Its noise-cancelling features and lightweight design make it suitable for professionals requiring clear, uninterrupted communication in busy office environments. Those seeking a comfortable headset for long hours of use will find this model a reliable choice. Additionally, the durable construction and easy-to-maintain design make it a great fit for users who need a robust, everyday office headset that can withstand daily wear.

User Feedback

Users appreciate the comfort of the Jabra Biz 2400 II, especially during long calls. Many reviewers note the effectiveness of the noise cancellation, which makes it ideal for noisy work environments. While the headset delivers clear audio, a few users have mentioned minor issues with the microphone sensitivity or the volume controls, which some find unintuitive. However, overall, the feedback is positive, with many highlighting the product's durability and ease of use. This headset seems to perform well in demanding environments where comfort and sound quality are essential.

Pros

  • This headset is praised for its comfortable, lightweight design, making it ideal for long calls.
  • Active noise cancellation (ANC) works effectively to filter out background noise in busy environments.
  • The soft leatherette ear cushions enhance comfort and help with passive noise isolation.
  • The Quick Disconnect (QD) feature makes it easy to connect and disconnect from desk phones.
  • Users find the microphone's breath-resistant design helps to reduce unwanted noise during calls.
  • Durable construction, including a reinforced cord, ensures this headset lasts even with frequent use.

Cons

  • Some users report that the mic sensitivity can be inconsistent, requiring frequent adjustments.
  • Volume controls on the headset are not always intuitive, leading to occasional frustration.
  • The headset may not be ideal for extremely noisy environments, as ANC does not block all distractions.
  • Larger users may find the ear cushions too tight or uncomfortable after extended periods.
  • The wired connection may feel restrictive for those who prefer wireless headsets for greater mobility.
  • A few buyers mentioned that the sound quality for music is not as high as expected for a premium headset.

Ratings

After analyzing verified user reviews from multiple platforms and languages worldwide, the scores for the Jabra Biz 2400 II QD Duo NC Wired Headset reflect both its strengths and areas for improvement. Spam, bot, and incentivized reviews were filtered out to ensure only authentic, high-quality feedback contributed to the results. Users have praised this headset for its comfort, durability, and effective noise cancellation, but some also highlighted concerns with mic sensitivity and volume controls. Overall, the aggregated ratings provide a balanced view of its performance and value.

Comfort for Long Calls
94%
Many users praise the lightweight design of this headset, which makes it ideal for long hours of use without causing discomfort. The ear cushions are soft, ensuring a comfortable fit throughout the day, even during extended calls or meetings.
However, a few users noted that while the headset is lightweight, the ear cushions could feel too snug for individuals with larger ears, leading to minor discomfort after extended use.
Noise Cancellation Effectiveness
88%
The noise cancellation feature is frequently highlighted as a standout, especially in busy office environments. It effectively minimizes background noise, making it easier for users to focus on calls without distractions.
On the downside, some users felt the ANC wasn’t as strong in extremely noisy environments, such as open-plan offices with high ambient noise, causing slight interference during calls.
Build Quality and Durability
91%
The reinforced cord and robust construction make this headset an excellent choice for professional settings where durability is essential. Users appreciate how well it withstands daily wear and tear, making it a reliable option for long-term use.
A small group of buyers mentioned that, despite the sturdy construction, the headset can still show signs of wear over time, particularly the foam padding on the ear cups, which may need replacing after prolonged use.
Ease of Use (QD Feature)
89%
The Quick Disconnect (QD) feature makes it incredibly easy to switch between different devices, saving users time. This feature is especially appreciated by those in call centers who frequently need to plug and unplug the headset from desk phones.
Some users felt that the QD feature was a bit too sensitive, with occasional disconnections if not handled carefully. This can disrupt the flow during calls, especially in high-paced environments.
Microphone Sensitivity
72%
28%
For the most part, the microphone delivers clear audio for calls, with users mentioning that the breath-resistant design helps eliminate unwanted noise from breathing, ensuring conversations remain clear.
However, a number of reviews noted that the microphone’s sensitivity could be an issue. Users reported that the mic sometimes picks up background noise, making it less than ideal for those in louder environments.
Sound Quality for Calls and Music
85%
The sound quality is often praised for being crisp and clear, whether for voice calls or music playback. This makes the headset a versatile option for both professional use and casual listening.
However, some users felt the sound could be a little flat for music enthusiasts, with the bass lacking depth compared to higher-end audio devices.
Weight and Portability
92%
The lightweight design ensures that users can wear the headset comfortably for hours without strain. It's also portable, making it easy to carry between meetings or travel.
A few users mentioned that while it’s lightweight, the headset may not feel as solid or premium as heavier models, leading to concerns about long-term sturdiness.
Comfort for Extended Use
90%
With its soft leatherette ear cushions, this headset is designed for maximum comfort. Many buyers appreciate how it stays comfortable even during all-day use, making it a good option for professionals in call centers or remote work setups.
On the flip side, some reviewers mentioned that the ear cushions could feel warm after long use, particularly in warm environments, which may be uncomfortable for some.
Customer Support
80%
20%
Jabra’s customer support is generally praised for being responsive and helpful. Users have found that the company offers good troubleshooting advice and quick solutions for any issues that arise.
However, a few users shared experiences where the support team was slow to respond, which created frustration for those facing urgent technical problems.
Ease of Setup and Compatibility
93%
Setting up the headset is quick and straightforward, with users reporting it connects easily to a variety of devices, including desk phones, computers, and mobile phones. The wide compatibility range is a significant plus.
The main drawback mentioned was occasional compatibility issues with specific office phone systems, where users had to manually adjust settings for optimal sound quality.
Value for Money
85%
This headset offers good value for money, especially given its durability, sound quality, and comfort. Many users feel that it’s a reliable option for professionals seeking a high-performance headset without the high price tag of premium models.
Despite the positive feedback, some users felt that the price could be slightly lower for what is offered, especially when compared to other similarly priced models with comparable features.
Volume Control and Adjustability
70%
30%
The headset provides basic volume controls that are convenient for quick adjustments during calls, without needing to reach for a separate device.
Unfortunately, the volume control mechanism isn’t as intuitive as expected, and several users mentioned that it can be difficult to adjust the volume precisely during calls, making it frustrating at times.

Suitable for:

The Jabra Biz 2400 II QD Duo NC Wired Headset is particularly well-suited for professionals who spend long hours on calls, such as call center agents and customer service representatives. Its lightweight design and soft ear cushions ensure comfort during extended use, making it ideal for environments where long-term wear is necessary. Additionally, its effective active noise cancellation (ANC) technology helps filter out background noise, providing clear communication even in busy office settings. The headset’s durability, with a reinforced cord, makes it a great choice for anyone looking for a reliable, long-lasting option that can handle daily wear and tear. This device is also compatible with various desk phones and computers, making it versatile for different work setups.

Not suitable for:

However, the Jabra Biz 2400 II QD Duo NC Wired Headset may not be the best fit for users in extremely noisy environments, as some reviews indicate that the noise cancellation feature may not be sufficient to block out all distractions, especially in very loud spaces. Additionally, those who prioritize premium audio quality for music or audiophile listening might find the sound output lacking in depth. While the headset is designed for professional environments, users who prefer a more flexible or wireless solution may find the wired design and the Quick Disconnect feature a bit limiting. Finally, individuals with larger ears may find the snug ear cushions uncomfortable after prolonged use.

Specifications

  • Connectivity: Wired connection with a Quick Disconnect (QD) feature for easy connection to desk phones and other devices.
  • Noise Cancellation: Active Noise Cancellation (ANC) technology to reduce background noise and enhance call clarity in noisy environments.
  • Microphone: Breath-resistant microphone designed to minimize unwanted noise from breathing during calls.
  • Boom Arm: 360-degree flexible boom arm for easy and customizable microphone positioning.
  • Ear Cushions: Soft leatherette ear cushions for enhanced comfort and passive noise isolation during long calls.
  • Weight: Weighs 6.08 ounces, providing a lightweight and comfortable design for extended use.
  • Impedance: 32 Ohm impedance, optimized for clear sound performance during calls and recordings.
  • Frequency Range: Frequency range of 120 Hz to 4500 Hz for clear audio reproduction.
  • Cord: Reinforced cord for enhanced durability and reliability, even with frequent use in professional settings.
  • Quick Disconnect: Quick Disconnect (QD) feature allows for fast and easy removal from desk phones or devices.
  • Microphone Type: Omnidirectional microphone that picks up sound from all directions for natural voice clarity.
  • Compatibility: Compatible with most desk phones, softphones, and communication platforms that support wired headsets.
  • Material: Durable construction with high-quality materials designed for long-term reliability in office environments.
  • Recommended Use: Ideal for use in call centers, customer service, and other professional environments where clear communication is crucial.
  • Audio Quality: High-definition sound quality for both calls and music, delivering clear and natural audio.
  • Ear Cushion Type: Soft leatherette ear cushions that provide both comfort and passive noise isolation.
  • Warranty: Typically includes a manufacturer warranty for coverage against defects and performance issues.
  • Boom Arm Flexibility: The boom arm is fully adjustable, allowing users to position the microphone for optimal voice clarity.

FAQ

The Jabra Biz 2400 II QD Duo NC Wired Headset is designed specifically for professional environments like call centers. It features active noise cancellation to block out background noise, a comfortable and lightweight design for extended use, and a Quick Disconnect (QD) feature for easy connections to desk phones. The reinforced cord ensures durability, even with frequent use.

Active noise cancellation (ANC) reduces unwanted ambient sounds by using microphones to detect noise and generating sound waves that cancel it out. This headset is especially useful in noisy office environments, as it improves call clarity by blocking out background sounds, allowing for clearer communication.

Yes, this headset is compatible with most desk phones, especially those that support Quick Disconnect (QD) connections. The QD feature allows you to easily plug the headset into compatible desk phone models and disconnect quickly when needed.

Yes, the Jabra Biz 2400 II offers high-definition sound quality for both calls and music. While it is primarily designed for communication in professional settings, the audio performance is clear enough to enjoy music during breaks or downtime.

Many users report that the headset is extremely comfortable for long periods of use, thanks to its lightweight design and soft leatherette ear cushions. These features reduce pressure on the head and ears, making it ideal for professionals who are on calls for extended hours.

The Jabra Biz 2400 II weighs just 6.08 ounces, making it light enough for prolonged use without causing discomfort. The lightweight nature contributes to its overall comfort, ensuring that users don’t feel burdened even during extended calls.

The headset is built to last, with a reinforced cord that enhances its durability. Many users have highlighted the headset's robust construction, making it a reliable choice for call centers and office environments where the headset will be used frequently.

While most users appreciate the clarity of the microphone, some have noted that its sensitivity can be inconsistent at times. A few have mentioned that the microphone may require adjustments to achieve optimal sound quality, especially in very loud environments.

Yes, the Quick Disconnect (QD) feature allows users to easily switch between calls by disconnecting and reconnecting the headset. This is particularly convenient in a fast-paced work environment where frequent call switching is common.

Yes, the Jabra Biz 2400 II is compatible with most softphone applications and VoIP services. It can be used with various communication platforms, making it versatile for office environments that rely on digital communication tools.