TruVoice HD-500 Headset

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89%
91%
Build Quality
88%
Comfort
94%
Microphone Clarity
89%
Speaker Audio Quality
90%
Noise Cancellation
87%
Durability
85%
Ease of Use
92%
Compatibility
93%
Quick Disconnect Functionality
86%
Weight & Portability
84%
Long-Term Comfort
88%
Value for Money
90%
Professional Environment Fit
83%
Ease of Adjustment
More

Overview

The TruVoice HD-500 Headset is a wired office headset designed for clarity and comfort during extended work sessions. This headset features a compact on-ear design and a lightweight frame at just 94 grams, making it suitable for long periods of use without fatigue. Equipped with a noise-canceling microphone, calls remain clear even in busy office environments. Compatibility with multiple desk phone brands ensures versatility, while the durable build maintains its structure over time. Users will find that the TruVoice headset balances professional audio quality with a practical design, providing a reliable solution for daily office communication.

Features & Benefits

This headset offers a 270° rotatable microphone boom that allows precise positioning for any user, paired with HD speakers that deliver detailed sound and acoustic shock protection for safer listening. The die-cast aluminum frame provides both strength and a sleek look, while the Quick Disconnect feature adds mobility, allowing users to step away from their desk without interrupting calls. Premium leatherette ear cushions enhance comfort for long workdays, and touch-based volume control makes adjustments intuitive. Together, these features create a headset experience that balances durability, convenience, and audio clarity for professional environments.

Best For

The TruVoice headset is ideal for call center agents and office professionals who spend extended hours on desk phones. Remote workers will benefit from its reliable wired connection and consistent audio quality, ensuring effective communication with clients or colleagues. Users who wear headsets for long periods can appreciate the lightweight frame and comfortable ear cushions. Additionally, individuals managing multiple phone systems or switching between devices frequently will find the Quick Disconnect feature especially practical. Its compatibility with brands like Mitel, Avaya, Polycom, and others makes this headset a versatile choice for diverse professional setups, maintaining productivity and convenience.

User Feedback

Users often highlight the TruVoice headset for its lightweight design and comfortable fit during long work sessions. Many report that the noise-canceling microphone improves call clarity in shared office spaces, while the Quick Disconnect functionality simplifies device switching. Some users mention that minor adjustments to the headband or ear placement are needed initially to achieve the best fit. Overall, the headset is praised for balancing durability, comfort, and practical features, though a few note that the single-ear design may not provide complete isolation from background noise. These insights offer a realistic view of day-to-day usage for office environments.

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Pros

  • This headset offers a lightweight design that reduces fatigue during long work sessions.
  • Noise-canceling microphone ensures clear voice transmission even in busy office environments.
  • HD audio speakers provide crisp sound for calls and conference meetings.
  • Quick Disconnect feature allows users to step away without unplugging the headset.
  • Rotatable microphone boom supports flexible positioning for optimal comfort.
  • Leatherette ear cushions enhance comfort during extended wear.
  • Durable die-cast aluminum frame resists daily wear and tear.
  • Compatible with multiple desk phone brands, making it versatile for office setups.
  • Touch volume control allows convenient adjustments without reaching for the phone.

Cons

  • Some users find minor fit adjustments are needed for optimal comfort.
  • The wired design may limit mobility compared to wireless alternatives.
  • Bass response is not as strong, which may affect multimedia audio.
  • Not ideal for environments requiring full sound isolation from background noise.
  • A few users reported that ear cushions may feel slightly warm during prolonged use.
  • This device may not suit users looking for portable audio for travel.
  • Switching between different phone systems can sometimes require reconfiguration.
  • Headset jack compatibility requires specific desk phone models, limiting universal plug-and-play.
  • Occasional minor cable tangling reported during daily movement around the desk.

Ratings

The TruVoice HD-500 Headset has been evaluated using verified user reviews from multiple countries and languages. RR-AI analyzed authentic feedback while filtering out spam, incentivized, duplicate, off-topic, and exaggerated reviews to provide reliable scores. These ratings reflect both strengths and potential drawbacks, offering a balanced overview of how this headset performs across diverse work environments and professional setups.

Build Quality
91%
Many buyers highlight the solid construction and premium materials used in this headset. The die-cast aluminum frame gives a sense of durability, and users report that the device withstands daily office use without noticeable wear. Overall, the build feels robust and professional for extended periods of use.
Some users note that despite the strong frame, minor scratches or scuffs can appear with heavy use. A few mentioned that the plastic parts near the ear cups feel less durable compared to the metal components, which might concern long-term durability.
Comfort
88%
Users often praise the lightweight design and soft leatherette cushions, making long work sessions manageable. Several reviewers mention that the on-ear design reduces pressure points and keeps the headset comfortable over hours of continuous use. The adjustable headband also helps tailor the fit for different head sizes.
Not everyone agreed on comfort; some report that the single-ear design may press slightly against the top of the ear. A few users experienced minor heat buildup during extended usage, which could affect comfort in warmer environments.
Microphone Clarity
94%
The noise-canceling microphone receives high marks for keeping calls crisp and clear. Users frequently note that background office chatter is effectively filtered out, making communication reliable for client calls or team meetings. The flexible boom allows for precise positioning, further enhancing clarity.
A small number of reviewers mentioned that if the microphone is not adjusted correctly, voices can sound slightly muffled. Additionally, some found that in extremely noisy environments, minor background sounds still come through.
Speaker Audio Quality
89%
This headset delivers balanced audio suitable for phone calls and basic media playback. Users appreciate the HD speakers and acoustic protection, which provide a clear listening experience without sudden loud spikes. Calls sound natural, with voices remaining distinct and easy to understand.
Some buyers felt the bass response is limited, making music or media less full-bodied. Others noted that the on-ear design offers less isolation from ambient noise, which can slightly reduce audio immersion in busy environments.
Noise Cancellation
90%
Many reviewers are satisfied with how well this device blocks out background chatter during calls. The noise-canceling mic ensures colleagues or clients hear a clear voice even in open office settings. It works consistently across different environments and is particularly helpful in shared workspaces.
A few users reported that the headset does not completely eliminate low-frequency noise like air conditioning hums or distant machinery. In extremely loud areas, some ambient sounds may still be partially audible.
Durability
87%
Users report that the headset holds up well over months of use, with minimal loosening or component wear. The combination of metal and reinforced plastic contributes to a long-lasting feel. Regular office handling generally does not degrade its performance or structure.
Some buyers noted that repeated detaching of the Quick Disconnect cable may slightly loosen connections over time. A few observed minor wear on the ear cushions after extended heavy use.
Ease of Use
85%
This headset is simple to set up and operate, with intuitive controls and a straightforward Quick Disconnect feature. Users appreciate that switching between devices or making small volume adjustments is quick and convenient. Minimal effort is required to integrate it with desk phones.
Not all users found the controls immediately intuitive, with some needing time to learn the touch volume adjustments. Additionally, cable routing can be slightly cumbersome in cluttered desk setups.
Compatibility
92%
Many users are pleased with the wide compatibility across multiple phone brands, including Mitel, Avaya, Polycom, and more. This makes the headset versatile for offices with mixed systems or changing devices. Plug-and-play operation simplifies integration for most setups.
A few users reported minor compatibility issues with less common or older desk phone models. Occasionally, adapters or additional cables were needed to achieve full functionality.
Quick Disconnect Functionality
93%
The Quick Disconnect feature is frequently praised for allowing users to leave their desk without dropping a call. Users enjoy being able to switch between phones or computers seamlessly. It adds noticeable convenience in busy office environments.
Some reviewers noted that the QD connector can feel slightly loose initially, requiring careful handling. A few experienced minor clicking or resistance when reconnecting after extended use.
Weight & Portability
86%
Users find the headset lightweight and unobtrusive, which makes it comfortable for long hours. Its slim form factor and minimal bulk enhance portability around office spaces. Moving between desks or workstations is effortless.
A few users noted that the lightweight design sacrifices some padding, causing slight pressure points for extended wear. Portability is limited by the wired connection, which requires careful cable management.
Long-Term Comfort
84%
Reviewers mention that the leatherette ear cushions remain comfortable throughout long shifts, reducing fatigue. The adjustable headband also contributes to a better fit for various head sizes. Extended use rarely results in soreness when worn correctly.
Some users experience mild discomfort after several hours of continuous wear, particularly on top of the ear. The single-ear design may not provide enough support or isolation for all users.
Value for Money
88%
Many buyers feel the headset provides strong performance for the price, combining solid audio quality, comfort, and durability. It is seen as a reasonable investment for office and call center use, offering features comparable to higher-priced models. Users appreciate the practical balance of cost and functionality.
A few users believe the price is slightly high compared to basic alternatives without advanced noise-canceling or Quick Disconnect features. Some feel minor comfort limitations reduce the overall perceived value.
Professional Environment Fit
90%
The headset integrates smoothly into office and call center environments, with minimal setup required. Users report it supports clear communication for daily business tasks and handles long sessions comfortably. Its design aligns well with professional workspaces.
Not all offices have ideal conditions; some reviewers noted that background noise can still intrude in extremely loud environments. A few also mentioned that cable length may restrict mobility in larger setups.
Ease of Adjustment
83%
Users generally find the headband and microphone adjustments straightforward, allowing for a customized fit. Minor repositioning throughout the day is easy and intuitive. This contributes to consistent comfort during long shifts.
Some buyers observed that adjustments can loosen slightly over time, requiring occasional re-tightening. A few also noted that the microphone boom needs careful handling to avoid bending or misalignment.

Suitable for:

The TruVoice HD-500 Headset is well-suited for office workers, call center agents, and remote professionals who rely on consistent, clear audio throughout the day. Users who spend long hours on calls will benefit from the lightweight design and comfortable ear cushions, while those needing compatibility across multiple desk phone systems will find this device versatile. Its noise-canceling microphone and HD speakers make it ideal for environments where clear communication is essential, such as client calls or virtual meetings. Additionally, the Quick Disconnect feature supports users who frequently move between workstations or need to step away without interrupting calls.

Not suitable for:

This headset may not be ideal for users who require complete sound isolation in extremely noisy environments, as some background sounds can still be audible. Gamers or multimedia enthusiasts seeking rich bass or immersive audio might find this device lacking in low-end performance. People needing fully wireless solutions or highly portable audio for travel may also find it restrictive due to its wired design. A few users noted minor comfort adjustments are necessary, so those sensitive to ear pressure might need to test fit before extended use.

Specifications

  • Brand: TruVoice manufactures the headset, ensuring compatibility with professional office environments.
  • Model: HD-500 is the specific model designed for desk phone use.
  • Form Factor: On-ear design provides a balance of comfort and awareness of surroundings.
  • Connectivity: Wired connection via RJ9 jack for stable audio performance.
  • Microphone: Noise-canceling microphone with 270° rotatable boom allows flexible positioning for clear voice capture.
  • Speakers: HD audio speakers with acoustic shock protection deliver clear, safe sound levels.
  • Frame: Die-cast aluminum frame offers structural durability for daily office use.
  • Ear Cushions: Premium leatherette cushions provide comfort during extended wear.
  • Weight: The headset weighs 94 grams, reducing fatigue over long sessions.
  • Quick Disconnect: Allows temporary detachment from the desk phone without unplugging cables.
  • Compatibility: Supports Mitel, Nortel, Avaya, Poly, Polycom, Shoretel, Digium, ESI, and Fanvil phone systems.
  • Frequency Range: Speakers cover 20 Hz to 20,000 Hz for professional voice clarity.
  • Control: Touch-sensitive volume adjustment is available on the headset for easy audio control.
  • Cable Length: Wired connection includes sufficient cable length for desk mobility and reach.
  • Rotatable Boom: Microphone boom rotates up to 270° to accommodate left- or right-side wearers.
  • Durability: Construction materials and design ensure the headset withstands daily office handling.
  • Audio Protection: Acoustic shock protection prevents sudden loud sounds from reaching the ears.

FAQ

The TruVoice HD-500 Headset is designed with a lightweight on-ear form and noise-canceling microphone, making it comfortable for long hours and ideal for clear communication in office and call center environments.

This device works with a wide range of desk phones including Mitel, Nortel, Avaya, Poly, Polycom, Shoretel, Digium, ESI, and Fanvil models via the RJ9 connector.

The microphone boom rotates 270°, allowing flexible positioning near your mouth. Adjust it so the mic is close but not touching your lips for clear audio without distortion.

Yes, the HD-500 model features premium leatherette ear cushions and weighs only 94 grams, reducing strain during long calls or workdays.

The Quick Disconnect feature lets you temporarily detach the headset from the phone system without unplugging, so you can step away quickly while keeping calls accessible.

This device has a die-cast aluminum frame and sturdy construction, ensuring it withstands regular office handling and long-term daily use.

The HD audio speakers cover a range of 20 Hz to 20,000 Hz, delivering clear voice and audio quality suitable for professional communication.

This headset features touch-sensitive volume adjustment directly on the device, allowing quick and precise audio control without reaching for the phone.

Some users have reported minor adjustments may be needed to achieve the most comfortable fit, especially for prolonged use or different head shapes.

Yes, this headphone provides reliable call clarity, noise-canceling mic performance, and lightweight comfort, making it a solid choice for remote workers and home office setups.