Callez C502EC1 Wired Computer Headset

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85%
88%
Audio Quality
91%
Comfort for Long Use
84%
Noise Cancellation Effectiveness
80%
Microphone Flexibility
90%
Compatibility with Devices
86%
Build Quality
92%
Ease of Setup
82%
Cable Length and Flexibility
87%
Value for Money
85%
Durability
79%
In-line Control Functionality
75%
Customer Support Experience
More

Overview

The Callez C502EC1 Wired Computer Headset is a versatile and comfortable audio solution designed for professional use. This wired headset is compatible with PCs, laptops, Macs, iPhones, and Android devices, offering flexibility for various work environments. Featuring both 3.5mm and USB-C connectivity options, it ensures easy integration with most devices. The lightweight design, combined with an adjustable headband, provides a comfortable fit even during long hours of use. Whether you're working from home, managing calls in a call center, or participating in remote meetings, this headset delivers clear, reliable communication for all your needs.

Features & Benefits

This wired headset stands out due to its noise-canceling microphone, which effectively filters out background sounds for clear, uninterrupted communication. The 28mm speakers provide rich, natural sound, making it ideal for both voice calls and multimedia use. With its 330° rotatable mic, users can adjust it for optimal positioning, whether on the left or right side. The headset also includes in-line controls for quick volume adjustments and call management, along with a 5.2ft cable that provides ample freedom to move during calls, ensuring a smooth user experience.

Best For

The Callez C502EC1 is a perfect choice for home office workers and professionals who need clear, reliable communication during extended calls. It's especially well-suited for call center agents, remote workers using Zoom or Teams, and those who rely on video conferencing. The headset's lightweight design and adjustable headband ensure that it's comfortable for long hours of use, making it a great option for users who require a headset that balances comfort and performance. Its flexibility also makes it ideal for users with a variety of devices, from PCs to smartphones.

User Feedback

Users have praised this headset for its comfortable fit and lightweight design, making it ideal for long hours of use without causing discomfort. Many appreciate the crisp, clear audio quality, which enhances communication during calls and meetings. However, some users have mentioned minor issues with mic positioning, especially when trying to find the optimal angle. Overall, the headset's performance, comfort, and versatility have garnered positive feedback, with users highlighting its value as a practical, everyday work tool for remote communication.

#Computer Headsets
#Audio & Video Accessories
#Computer Accessories & Peripherals
#Computers & Accessories
#Electronics

Pros

  • This headset provides clear, professional audio quality, making it ideal for video calls and remote meetings.
  • The noise-canceling microphone effectively filters out background noise, ensuring clearer communication.
  • Users appreciate the lightweight design, making it comfortable for long hours of wear.
  • The adjustable headband allows for a customized fit, improving comfort during extended use.
  • Both USB-C and 3.5mm connectivity options offer flexibility for use with a wide range of devices.
  • The 5.2ft cable provides ample length, giving users the freedom to move around during calls.

Cons

  • The microphone positioning can be awkward for some users, leading to occasional discomfort.
  • Some users report that the headset doesn't block all ambient noise in very loud environments.
  • The sound quality, while clear for calls, may not satisfy those seeking high-fidelity audio for music or gaming.
  • The fit might not be comfortable for users with larger heads or those who wear glasses.
  • Although it’s designed for comfort, users have occasionally noted ear pressure after several hours of use.
  • The lack of a detachable mic may make this headset less versatile for users who prefer to use the headphones independently.

Ratings

The Callez C502EC1 Wired Computer Headset has been analyzed based on verified user reviews from multiple platforms and languages. Only authentic, high-quality feedback was considered, filtering out spam, bot-generated, and exaggerated reviews. The scores reflect both the strengths and the pain points highlighted by users across the globe, giving you a balanced understanding of this headset's performance in real-world use.

Audio Quality
88%
Many users report that the audio quality is clear and natural, making it ideal for calls and meetings. The 28mm speakers provide rich sound that enhances communication during professional tasks like Zoom or Teams meetings. This is a key advantage for users looking for a reliable and crisp audio experience.
A few users noted that the audio could be slightly tinny at higher volumes. Some felt that the sound quality did not match up to more premium models, especially for longer listening sessions. While suitable for calls, it may not fully satisfy audiophiles or users seeking top-tier sound quality for entertainment.
Comfort for Long Use
91%
The lightweight design and adjustable headband make this headset comfortable for extended use. Many users highlight the soft ear pads, which provide a snug fit without causing discomfort, even after hours of continuous wear. This makes it an excellent option for remote workers or call center employees who need comfort during long shifts.
While generally well-received, some users with larger head sizes reported that the headset could feel tight after prolonged use. A few mentioned that the ear cups may not provide the same level of comfort as other models for people with glasses or sensitive ears.
Noise Cancellation Effectiveness
84%
The noise-canceling microphone is a standout feature, effectively minimizing background sounds during calls. Users working in busy environments like open offices or home offices with children appreciate how it helps focus on conversations without distractions. The mic's ability to filter out ambient noise ensures clearer communication during virtual meetings.
Some users found the noise cancellation to be less effective in very noisy environments. While suitable for standard office settings, it may struggle to eliminate high levels of background noise, such as loud music or conversations in bustling locations.
Microphone Flexibility
80%
20%
The 330° rotatable mic allows users to position it comfortably either on the left or right side, which adds versatility for both right- and left-handed users. Many buyers appreciate the flexibility in adjusting the mic to suit their preferences, ensuring optimal sound pickup during calls.
A few users mentioned that the mic could be difficult to adjust smoothly at times. Some reported that the mic didn't always stay in place after repositioning, which could be frustrating during longer conversations.
Compatibility with Devices
90%
This headset's dual connectivity options—3.5mm jack and USB-C—ensure seamless compatibility with a wide range of devices. Whether on a PC, laptop, Mac, iPhone, or Android device, users find it easy to connect without hassle. The flexibility makes it convenient for those who switch between different devices throughout the day.
A few users experienced occasional connectivity issues when switching between USB-C and 3.5mm on some devices. While the headset is highly versatile, certain older devices may require adapters or additional troubleshooting to achieve the best connection.
Build Quality
86%
The Callez headset is praised for its solid construction, with a durable yet lightweight frame. Many users find it well-built for daily use, handling regular wear and tear without showing signs of damage. The adjustable headband and flexible microphone add to its overall durability.
Some users found the plastic material to be slightly flimsy, especially around the joints. A few mentioned concerns about long-term durability, particularly if the headset is frequently adjusted or dropped. While sturdy, it may not match the robustness of more expensive models.
Ease of Setup
92%
Setting up this headset is a breeze, thanks to its plug-and-play functionality. Most users report no issues connecting it to their devices, whether through USB-C or the 3.5mm jack. It's a user-friendly option for those who want a quick and hassle-free installation without needing extra software.
A small number of users had issues with the headset not being immediately recognized by some older devices, particularly with the USB-C connection. In those cases, a quick reboot or device-specific troubleshooting was required.
Cable Length and Flexibility
82%
18%
The 5.2ft cable gives users plenty of room to move around during calls without feeling restricted. It's especially useful for those who like to stand up or walk around during meetings. The cable's length provides greater freedom compared to shorter alternatives in this price range.
A few users found the cable too long for their needs, creating clutter or tangling when not in use. Additionally, some reported that the cable could be a bit stiff, making it less flexible compared to more premium headsets with softer cables.
Value for Money
87%
For the price, this headset offers excellent value with solid sound quality, comfort, and versatile connectivity. Many buyers believe it provides a good balance of affordability and functionality, especially for home offices or remote work. It's a reliable choice for those looking for a budget-friendly yet durable headset.
While most users find the price reasonable, a few feel that the headset could offer even better sound quality or build at this price point. Some also felt that additional features like a longer warranty or extra accessories would improve the overall value.
Durability
85%
The headset's build quality is generally solid, with most users noting its resistance to wear and tear during regular use. Many buyers report that it remains in good condition even after months of daily use, which makes it a reliable option for professionals working from home or in call centers.
A few buyers experienced issues with parts of the headset, such as the headband or ear pads, wearing down more quickly than expected. While it's generally durable, it may not stand up to heavy, constant use as well as some higher-end models.
In-line Control Functionality
79%
21%
The in-line controls for volume and call management provide convenient adjustments without needing to reach for the device. Many users appreciate the ease of adjusting settings on the fly, which is particularly useful during virtual meetings or conference calls.
Some users noted that the in-line controls can be a bit unresponsive or tricky to use at times. A few felt that the buttons could be more intuitive or better placed, as they can be difficult to locate without looking down during use.
Customer Support Experience
75%
25%
Some users had positive experiences with customer support, especially when reaching out for troubleshooting or technical assistance. In general, the support team is responsive and helpful for users with specific issues related to setup or connectivity.
Others found the support process slow or unhelpful. A few users experienced delays in receiving responses or had their issues unresolved, which led to frustration. While customer service generally addresses concerns, the overall support experience could be improved.

Suitable for:

The Callez C502EC1 Wired Computer Headset is ideal for home office workers and remote employees who need a reliable, clear, and comfortable headset for long calls and meetings. With its lightweight design and adjustable headband, this device is perfect for individuals who spend hours on Zoom, Teams, or Skype without feeling discomfort. Additionally, its noise-canceling microphone makes it a great choice for users in busy environments like open-plan offices or call centers, ensuring clear communication even amidst distractions. The versatility of both USB-C and 3.5mm connectivity options also makes it a solid fit for users with different devices, including PC, laptop, Mac, and mobile phones.

Not suitable for:

While the Callez C502EC1 offers great value for its price, it may not be the best choice for audiophiles or those seeking top-tier sound quality. Users who need a headset for high-fidelity audio or immersive media experiences might find the audio performance lacking at higher volumes. Additionally, those with very large heads or sensitive ears could find the fit a bit tight or uncomfortable after extended use. Lastly, individuals in extremely noisy environments, such as those surrounded by constant loud sounds, might find the noise-canceling mic insufficient for total clarity, as some users reported limited background noise filtering in such settings.

Specifications

  • Connectivity: Supports both 3.5mm jack and USB-C connections for versatile compatibility with various devices.
  • Microphone: Equipped with a noise-canceling microphone to reduce background noise for clearer communication.
  • Speakers: 28mm speakers deliver clear, natural sound, ideal for professional calls and meetings.
  • Microphone Rotation: 330° rotatable microphone allows for flexible positioning on either side of the face.
  • Cable Length: Features a 5.2ft cable, providing enough length for users to move comfortably during calls.
  • Headband: Adjustable headband ensures a customizable fit, enhancing comfort during extended use.
  • Weight: Weighs just 6.4oz, offering a lightweight design that reduces pressure on the head during long sessions.
  • Form Factor: On-ear design provides a balance between comfort and portability.
  • Controls: In-line controls for quick and easy volume adjustment and call management.
  • Compatibility: Compatible with PCs, laptops, Macs, iPhones, and Android devices, making it versatile for different setups.
  • Intended Use: Ideal for home offices, call centers, and remote work environments.
  • Sound Quality: The speakers offer clear, distortion-free sound that enhances the audio experience during calls.
  • Design: Lightweight and ergonomic design ensures comfort during prolonged use without causing strain.
  • Durability: Built to withstand regular daily use, though not designed for heavy-duty, high-impact environments.
  • Microphone Positioning: The microphone's 330° rotation ensures users can find the optimal position for clear communication.
  • Noise Isolation: The noise-canceling feature of the microphone helps to isolate voice from surrounding distractions.
  • Professional Use: Designed to perform well in professional communication tools like Zoom, Teams, and Skype.
  • Adjustable Fit: The adjustable headband allows users to customize the fit for better comfort, especially during extended use.

FAQ

This wired headset is compatible with a wide range of devices, including PCs, laptops, Macs, iPhones, and Android devices. It offers both 3.5mm jack and USB-C connectivity options for flexibility.

The noise-canceling microphone on this headset helps to filter out background sounds, making it ideal for clear, uninterrupted communication. This feature is especially beneficial in noisy environments like home offices or call centers.

Yes, this headset is designed with comfort in mind. Its lightweight construction and adjustable headband make it comfortable for extended use, even during long video calls or meetings.

Absolutely! The headset is compatible with both PC and mobile devices, thanks to its versatile connectivity options (3.5mm jack and USB-C). It’s ideal for remote workers or anyone who needs flexibility across different devices.

The headset features a 5.2ft cable, offering ample length for users to move around freely while on calls. Whether you're at a desk or standing, the length provides good flexibility.

Yes, this headset is perfect for professional environments, including Zoom, Teams, or Skype. The noise-canceling mic and clear audio make it ideal for uninterrupted calls on these platforms.

Yes, the Callez C502EC1 comes with a 330° rotatable microphone, allowing you to position it on either side of your face for comfort and optimal sound quality during calls.

While this headset is generally comfortable for long use, some users who wear glasses might feel slight pressure on their ears. The lightweight design and adjustable headband help minimize discomfort, but it's something to consider for extended sessions.

The 28mm speakers deliver clear and natural sound, making it great for calls and meetings. While it excels in communication, those seeking high-quality audio for music or gaming might find it lacking in deep bass.

A few users have mentioned that the microphone positioning can sometimes be awkward, particularly during long calls. However, the overall audio quality for professional calls is highly rated, with clear voice transmission in most environments.