Jabra Evolve 20 UC Stereo Headset

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83%
85%
Sound Quality
90%
Comfort for Long Use
77%
Noise-Cancelling Performance
92%
Ease of Setup
80%
Build Quality
82%
Microphone Clarity
87%
Value for Money
94%
Compatibility with UC Platforms
78%
Portability and Weight
68%
Customer Support
89%
Reliability in Professional Use
75%
Noise Isolation (General Use)
More

Overview

The Jabra Evolve 20 UC Stereo Headset is a wired headset designed for business and professional use. This stereo headset delivers high-quality sound for both calls and music, making it ideal for productive work environments. The noise-cancelling microphone ensures that background distractions are minimized, allowing for clearer communication. UC (Unified Communications) optimization means this headset integrates effortlessly with popular platforms like Skype and Microsoft Teams, offering a simple, reliable solution for professionals on the go.

Features & Benefits

One of the standout features of this Jabra headset is its active noise cancellation, which helps reduce distractions in busy environments. It also offers easy-to-use call controls, including volume, mute, and call answering options, providing seamless management of conversations. Comfort is a key consideration, with foam ear cushions and an over-the-head design that supports all-day use. Setup is a breeze thanks to the USB connection, allowing users to plug it in and start using it without needing additional drivers or software.

Best For

The Evolve 20 UC is best suited for business professionals who need clear, reliable audio for calls and meetings. Its noise-cancelling microphone and comfortable fit make it an excellent choice for remote workers or those in noisy environments. The headset is also a great option for individuals looking for a budget-friendly solution without compromising on sound quality. Companies using unified communications platforms such as Skype, Zoom, or Microsoft Teams will find this product especially useful for improving communication during virtual meetings.

User Feedback

Users generally appreciate the comfortable design of the Evolve 20 UC, particularly its foam ear cushions that allow for long hours of use without discomfort. The sound quality is another highlight, with many praising its clarity for both music and calls. However, some users feel that it lacks more advanced features, such as active noise cancellation, which can be found in higher-end models. Despite this, the headset’s simplicity and reliable performance make it a solid choice for most work environments.

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Pros

  • This headset is ideal for business professionals who need reliable audio during calls and meetings.
  • The foam ear cushions provide a comfortable fit, making it suitable for extended use without discomfort.
  • Its plug-and-play USB setup makes it easy to connect to a computer without any additional software.
  • Users appreciate the clear sound quality for both calls and music, making it versatile for different uses.
  • The noise-cancelling microphone reduces background distractions, improving call clarity in office environments.
  • This device integrates seamlessly with UC platforms like Skype, Microsoft Teams, and Zoom, enhancing productivity.

Cons

  • Some users report that the lack of active noise cancellation affects performance in noisy environments.
  • The headband can feel tight on larger heads, causing discomfort after long periods of use.
  • The sound quality is good for calls but lacks depth and richness for music lovers.
  • It is not as durable as higher-end models, which may affect long-term use in demanding conditions.
  • The microphone does not isolate background noise as effectively as more advanced noise-cancelling models.
  • Not suitable for those who need a highly adjustable or custom fit for all-day comfort.

Ratings

After analyzing a wide range of verified user reviews from multiple platforms and languages, we’ve compiled the scores for the Jabra Evolve 20 UC Stereo Headset. Only high-quality, authentic feedback was used, filtering out spam, incentivized, and off-topic reviews. Both strengths and weaknesses are reflected in the scores, offering an accurate picture of the product’s overall performance and user satisfaction.

Sound Quality
85%
Many users appreciate the clear and vibrant sound quality, which performs well for both calls and music. The balanced stereo sound is particularly praised for making conference calls and music playback easy on the ears, even for long sessions.
However, some users feel that the sound could be richer or more immersive, especially in noisier environments. A few also mention that higher-end models offer better bass and sound depth for music enthusiasts.
Comfort for Long Use
90%
The foam ear cushions and over-the-head design provide an excellent level of comfort, making it ideal for extended use. Many buyers find it lightweight and well-padded, which helps reduce discomfort even after hours of wear.
Despite the positive feedback on comfort, some users note that the headband can become a bit tight for those with larger heads, causing discomfort after long periods. A few also wish for more adjustable features to ensure a custom fit.
Noise-Cancelling Performance
77%
23%
The noise-cancelling microphone helps reduce background noise, making it easier for others to hear you clearly during calls. Many users find this feature effective for professional use in moderate noise environments.
However, some buyers feel that the noise-cancelling feature isn’t as powerful as on more premium models. In particularly noisy areas, the mic can still pick up some ambient sounds, which may detract from call quality.
Ease of Setup
92%
Setup is a breeze with the USB connection, and most users report that the headset is recognized immediately without needing to install drivers. This plug-and-play feature makes it perfect for quick use in busy work environments.
A few users report occasional connectivity issues on certain devices, especially if the USB port is not fully compatible or if other software is running. These issues can be resolved but may cause frustration in the short term.
Build Quality
80%
20%
The sturdy design of this headset feels solid and durable, even with extended use. The materials used are mostly appreciated for their resilience, making it suitable for daily wear in both home and office environments.
However, some buyers mention that the headset feels a bit plasticky, and the build quality doesn't quite match that of higher-end models. A few users also noted minor concerns about the longevity of the adjustable parts over time.
Microphone Clarity
82%
18%
The microphone delivers clear audio, with users frequently highlighting its effectiveness for business calls and online meetings. Its noise-cancelling feature further ensures your voice comes through clean and crisp during conversations.
On the downside, the microphone may pick up some unwanted noise in very noisy surroundings, reducing call clarity. This headset’s microphone is good for general use but may not meet the standards of high-end models used in professional audio production.
Value for Money
87%
This headset offers excellent value for its price, particularly for business professionals looking for a reliable and comfortable tool without breaking the bank. Users appreciate the combination of performance and affordability, making it a great choice for small businesses and remote workers.
Some users argue that while it's affordable, the lack of premium features like advanced noise cancellation and sound quality may leave those accustomed to higher-end models wanting more. However, for the price, the trade-off is generally considered acceptable.
Compatibility with UC Platforms
94%
This headset integrates smoothly with popular UC platforms like Microsoft Teams, Zoom, and Skype, offering a seamless experience for remote work. Many users highlight the ease of connecting it to their systems without complications.
While compatibility with UC platforms is generally praised, a few users have encountered occasional glitches when switching between different software. These issues are typically rare and may be caused by system-specific configurations.
Portability and Weight
78%
22%
Weighing just 5 ounces, this headset is light and easy to carry, making it a great option for professionals who travel frequently. The compact design allows users to pack it without hassle, even in a small bag or backpack.
Although lightweight, some users feel that the design could be more compact for easier storage. A few note that the larger earcups can make it a bit bulky for certain travel scenarios, especially when trying to fit it in smaller compartments.
Customer Support
68%
32%
When users have reached out to customer support, many report prompt responses and helpful troubleshooting assistance. Some positive feedback centers around the efficient handling of warranty claims and product issues.
However, a significant number of users mention delays in response time and less-than-satisfactory solutions for issues like connectivity or comfort. This inconsistency has caused some frustration, especially for those needing timely resolutions.
Reliability in Professional Use
89%
This headset is widely praised for its reliability during professional calls, video conferences, and daily work activities. Many users rely on it for consistent performance, whether at the office or in home office settings, and it consistently delivers for work-related tasks.
A few users note that while reliable, the headset may not be the best option for highly demanding professional settings, such as extensive conference calls or environments requiring advanced audio features. Some wish it had better sound isolation or more customization options.
Noise Isolation (General Use)
75%
25%
The headset provides moderate noise isolation, which is adequate for quiet to moderately noisy environments. It helps block out general office or home noise during calls and meetings.
However, in very noisy environments, users report that the isolation is not enough to block out background sounds completely. Some buyers feel that the noise isolation is one of the product's weaker features compared to premium models.

Suitable for:

The Jabra Evolve 20 UC Stereo Headset is ideal for business professionals who need reliable, high-quality audio for calls and meetings. Its simple plug-and-play setup and compatibility with popular UC platforms like Skype, Microsoft Teams, and Zoom make it a great choice for remote workers or anyone who relies on these platforms for daily communication. The lightweight design and foam ear cushions also ensure comfort during extended use, making it well-suited for individuals who spend long hours on conference calls. Additionally, users who need an affordable, yet functional headset will find this device meets their needs without breaking the bank.

Not suitable for:

This headset may not be the best choice for users who prioritize advanced features such as premium noise cancellation or immersive audio quality. While the noise-cancelling microphone performs well in moderate environments, it doesn't isolate background noise as effectively as higher-end models, which could be a drawback for those in loud, bustling environments. Audiophiles or users seeking superior sound quality for music might find the stereo sound somewhat lacking in depth. Additionally, those who require a highly adjustable, custom fit may be dissatisfied, as some users report the headband could feel too tight for long-term comfort.

Specifications

  • Connection Type: Wired USB connection for reliable, plug-and-play use without additional drivers.
  • Sound Type: Stereo sound for clear audio during calls and music playback.
  • Microphone: Noise-cancelling microphone designed to minimize background noise during calls.
  • UC Optimized: Designed for seamless integration with Unified Communications platforms like Skype, Microsoft Teams, and Zoom.
  • Ear Cushions: Foam ear cushions enhance comfort during long-term use by providing a soft, secure fit.
  • Controls: Inline controls for volume adjustment, muting, and call answering for convenience.
  • Impedance: Impedance of 32 Ohms for efficient power usage and good audio quality.
  • Frequency Range: Frequency response of 20 Hz to 20,000 Hz for balanced sound reproduction across the audio spectrum.
  • Sensitivity: Sensitivity of 94 dB for clear, consistent sound output during calls and media playback.
  • Weight: Lightweight design at only 5 ounces, making it comfortable for extended wear.
  • Dimensions: Compact dimensions of 3.56 x 2.79 x 0.54 inches for easy storage and portability.
  • Cable Length: Cable length designed for optimal reach from the user’s computer or device.
  • Compatibility: Compatible with most computers, laptops, and devices that support USB audio input/output.
  • Design: Over-the-head design with a durable, adjustable headband for personalized comfort.
  • Setup: Simple plug-and-play setup with no drivers required for immediate use.
  • Durability: Built for office environments with solid construction and reliable performance.
  • Ideal Use: Ideal for business professionals, remote workers, and everyday office communication.

FAQ

Setting up this headset is simple. Just plug the USB cable into a compatible port on your computer, and it will be automatically recognized without needing additional drivers or software. Once connected, you can immediately use it for calls or music.

Yes, this wired headset is UC optimized, meaning it's designed to integrate seamlessly with popular Unified Communications platforms such as Skype, Microsoft Teams, and Zoom. You can use it for clear, reliable communication without any setup hassles.

While the Jabra Evolve 20 UC has a noise-cancelling microphone that helps block out background sounds during calls, it does not feature active noise cancellation (ANC) for the headphones themselves. This headset is geared toward clearer calls but may not fully block out environmental noise in busy areas.

Yes, the headset includes easy-to-use on-ear controls for adjusting the volume, muting the microphone, and answering calls. These features make it convenient for quick call management without needing to access your computer or phone settings.

Yes, many users praise the Jabra Evolve 20 UC for its all-day comfort. The foam ear cushions and over-the-head design make it suitable for extended use, reducing discomfort during long conference calls or work sessions.

The headset's noise-cancelling microphone helps minimize background distractions, which is useful in office or home environments with moderate noise. However, since it lacks full ANC for the headphones, it may not be the best choice for very loud or noisy surroundings.

While primarily designed for computers, this headset can work with mobile devices that have USB-C or USB-A ports. However, you may need an adapter depending on your device's connection type, as it’s optimized for use with computers and UC platforms.

The Jabra Evolve 20 UC is built for office and professional environments, offering a solid, lightweight design. However, it is not as rugged as higher-end models or those designed for heavy travel or extreme use. For occasional use or in controlled environments, it's quite durable.

Yes, the stereo sound quality of the Jabra Evolve 20 UC is good for both calls and music. While it may not offer the deep bass or audiophile-quality sound of premium headphones, it delivers clear, balanced audio suitable for everyday use.

The headset is quite lightweight, weighing only 5 ounces, which contributes to its comfort during extended use. This makes it a great option for professionals who need a headset that won’t weigh them down throughout the day.