Overview

The EKSA H12E USB Headset with Microphone is a reliable, wired headset designed for clear communication in professional settings. This USB headset is built to connect effortlessly to PCs, laptops, and UC platforms, offering both versatility and ease of use. Its noise-canceling microphone ensures that your voice is transmitted clearly, even in noisy environments. Whether you're attending a video conference or making important calls, this communication headset provides an effective solution for staying connected. With its lightweight design and user-friendly features, it stands out as a solid option for remote work and office tasks.

Features & Benefits

The EKSA H12E offers a variety of features that enhance the user experience. One of its key highlights is the advanced environmental noise cancellation, which filters out background noise, ensuring clear audio. The headset is designed with comfort in mind, featuring memory foam ear pads and a lightweight build, making it ideal for long hours of use. In addition, the in-line controls allow for easy microphone muting and volume adjustments, providing convenience during calls and meetings. These attributes make it a highly functional and comfortable choice for those in need of professional audio equipment.

Best For

This wired headset is perfect for a variety of professional users. It’s best suited for office workers and remote teams who rely on communication platforms like MS Teams and Zoom. The noise-canceling capabilities make it an excellent choice for call centers where clear voice transmission is crucial. Furthermore, its lightweight design and comfortable fit cater to professionals who spend long hours on calls, making it ideal for anyone who needs a reliable, high-quality headset for extended periods of use. It ensures great performance in both business meetings and casual video chats.

User Feedback

Users generally appreciate the comfort of this headset, especially for extended use, thanks to its lightweight design and memory foam ear pads. The noise cancellation feature is highly praised, with many noting that it effectively reduces background sounds during calls. However, a few users have mentioned that the mic quality could be better in extremely noisy environments, where it sometimes struggles to filter out all the noise. Overall, the EKSA H12E has received positive reviews for its comfort and clarity in most professional settings, making it a reliable option for office and remote work.

Pros

  • The lightweight design and memory foam ear pads make it comfortable for long hours of use.
  • Effective environmental noise cancellation ensures clear audio even in moderately noisy environments.
  • In-line controls for mic mute and volume adjustment are convenient for quick adjustments during calls.
  • Compatible with various communication platforms like MS Teams and Zoom, making it versatile for different work setups.
  • This headset is an excellent choice for remote teams and office workers who need reliable communication tools.
  • Its 2.1-meter cable length offers ample freedom of movement during calls and meetings.

Cons

  • Some users report that the microphone could be more effective in very noisy environments.
  • The fit may not be ideal for users with larger heads, causing some discomfort during extended use.
  • The sound quality, especially for music, may not satisfy audiophiles looking for richer audio depth.
  • Not the best option for extremely loud environments, as its noise cancellation is only effective up to a point.
  • A few users noted that the headset feels a bit fragile and may not be the most durable for heavy, everyday use.
  • While the design is comfortable, it may not be suitable for those who need full noise isolation in busier settings.

Ratings

After analyzing verified user reviews worldwide from multiple languages and platforms, the scores for this wired headset reflect both its strengths and areas for improvement. Spam, bot-generated, and exaggerated reviews have been filtered out, ensuring that only high-quality feedback has contributed to these ratings. The EKSA H12E USB Headset with Microphone has received a mix of praise for its comfort, noise-canceling features, and reliability, along with some concerns about its microphone performance in noisy environments.

Comfort for Extended Use
88%
Many users appreciate the lightweight design and memory foam ear pads that make this headset comfortable for long hours of use. The ergonomic fit ensures it remains cozy throughout extended conference calls or meetings, making it ideal for professionals who spend hours on the phone or virtual meetings.
Not everyone agrees on the level of comfort, as some users have mentioned that the headset can feel a bit tight after prolonged wear. Additionally, the padding might not be sufficient for those with larger heads, leading to minor discomfort over time.
Noise Cancellation Effectiveness
90%
The advanced environmental noise cancellation system works well in most work environments, especially in open offices or noisy home settings. Many users find that background noise is effectively minimized, allowing for clear communication during calls, making it an excellent choice for remote teams and office workers.
A few buyers have reported that the noise cancellation feature is less effective in extremely noisy environments, like crowded cafes or near large machinery. Some users felt that the feature could be improved for handling more disruptive sounds.
Microphone Quality
75%
25%
The microphone on this headset delivers clear sound, especially for indoor and quiet settings. It is effective for most work-related calls and video conferences, ensuring your voice comes through cleanly without distortion or muffling.
However, some users have noted that the microphone doesn't perform as well in noisy environments. It struggles to pick up clear audio when there are background sounds, and some report that their voice can sound distant or unclear in such settings.
Ease of Setup
94%
Setting up this headset is incredibly straightforward, with plug-and-play functionality on PCs, laptops, and UC platforms. Users find it simple to connect, especially with its USB interface, requiring no additional software or drivers for basic functionality.
While setup is easy, some users have mentioned that advanced settings (such as adjusting microphone sensitivity or equalizer settings) are limited or absent, requiring additional software from third-party sources for full customization.
In-Line Controls
85%
The in-line mute and volume adjustment controls are a highly appreciated feature, giving users quick and easy access to microphone and audio settings during calls. This convenience makes it a great choice for those who need to adjust settings on the fly without interrupting their workflow.
A few users found that the in-line controls are somewhat rigid and can be difficult to operate with precision. Additionally, the positioning of the controls may not be ideal for everyone, especially those who prefer having the buttons closer to the headset itself.
Compatibility with Communication Platforms
92%
This headset is compatible with a wide range of communication platforms, such as MS Teams, Zoom, and Skype, making it versatile for both personal and professional use. Users highlight how easily it integrates with their existing work setups.
However, a few buyers have noted occasional issues with microphone recognition or functionality on specific software platforms. While generally compatible, some users have experienced glitches when switching between platforms.
Build Quality
84%
The build quality is generally solid, with durable materials that ensure the headset can withstand daily use. It feels robust without being overly heavy, offering a good balance between strength and weight.
Despite its durable construction, some users have reported that the plastic frame feels a bit flimsy in certain areas, especially when adjusting the headband. This could potentially lead to long-term wear-and-tear concerns for heavy users.
Sound Quality
80%
20%
For voice clarity during calls and meetings, this headset performs well. The audio quality is clear, and many users find that both the speaker output and microphone quality meet their daily needs for work communications.
However, when it comes to music or high-fidelity audio, some users feel the sound lacks depth and richness. The bass response is particularly underwhelming for those who expect a more dynamic audio experience.
Weight and Portability
90%
The headset is lightweight at only 160 grams, which makes it easy to wear for long periods without causing strain. Its portability is also a plus for those who need to take it on the go or travel for work.
While the light weight is generally an advantage, a few users mentioned that the headset feels a bit too light for their taste, leading to concerns about its long-term durability, particularly if it’s packed frequently for travel.
Durability
78%
22%
Users report that the headset is durable enough for regular office use, with a strong frame that can withstand typical wear and tear. The adjustable headband and padded ear cups are built to last.
However, some have experienced issues with the headband becoming loose over time. After several months of use, there are reports of parts not fitting as snugly, leading to discomfort or a less secure fit.
Value for Money
91%
Many users find this headset to offer great value for its price, providing reliable performance and essential features at an affordable cost. It’s particularly praised for its comfort, noise cancellation, and ease of use, making it a solid investment for office work or remote communication.
On the flip side, some users feel that the microphone performance and build quality could be improved, especially considering its price. While the headset is reasonably priced, a few believe that higher-end models offer better overall quality.
Suitability for Call Centers
88%
The headset is a solid choice for call centers, with its clear audio, comfort, and ease of use. The noise cancellation feature helps users maintain focus and communication in noisy environments.
However, some call center workers have reported that the microphone quality is inconsistent in high-noise situations, making it challenging to use in very loud environments. Some also find the headset less comfortable for full-day wear in more intensive settings.

Suitable for:

The EKSA H12E USB Headset with Microphone is well-suited for office workers, remote teams, and professionals who need a reliable, comfortable headset for long calls. Its lightweight design and memory foam ear pads provide comfort during extended use, while the advanced environmental noise cancellation ensures clear communication in typical office and home settings. This device is ideal for users who frequently engage in video conferencing, virtual meetings, or customer support, especially those using communication platforms like Zoom and MS Teams. Additionally, its ease of setup and in-line volume and mic controls make it a practical choice for individuals who need a straightforward solution for work-related calls.

Not suitable for:

However, the headset may not be the best option for users working in extremely noisy environments, such as busy call centers or open-air locations. Although its noise cancellation feature is effective in moderate noise, some users have reported that it struggles to filter out louder distractions. Additionally, those looking for a headset with high-quality audio for music or multimedia consumption might find the sound quality lacking, particularly in terms of bass response. Finally, users with larger heads may experience some discomfort over long periods due to the headset's fit, as noted by a few reviewers.

Specifications

  • Product Type: Wired USB headset designed for clear communication in professional settings.
  • Microphone: Noise-canceling microphone for clear audio during calls and meetings.
  • Compatibility: Compatible with PCs, laptops, and UC platforms like Microsoft Teams and Zoom.
  • Noise Cancellation: Advanced environmental noise cancellation (ENC) reduces background distractions.
  • Design: Lightweight design with memory foam ear pads for comfort during extended use.
  • In-line Controls: Built-in controls for quick microphone mute and volume adjustment.
  • Cable Length: Cable length of 2.1 meters (6.9 feet) for flexible movement during use.
  • Weight: Weighs 160 grams, offering a lightweight and comfortable fit.
  • Audio Drivers: Equipped with 40mm audio drivers for clear sound reproduction.
  • Microphone Orientation: Unidirectional microphone designed to focus on voice and minimize background noise.
  • Frequency Response: Frequency response range of 20Hz–20,000Hz for full-range sound clarity.
  • Build Quality: Durable construction suited for everyday office and remote work environments.
  • Ear Pads: Memory foam ear pads designed for a snug, comfortable fit over long periods.
  • USB Connectivity: Uses USB-A connection for simple plug-and-play functionality with no additional drivers required.
  • Microphone Sensitivity: Optimized sensitivity to ensure voice clarity during calls without picking up unnecessary background sounds.
  • Usage Scenario: Ideal for office workers, call centers, and remote teams using communication platforms.
  • Control Buttons: Includes buttons for easy microphone muting and volume control directly on the cable.
  • Portability: Lightweight and foldable design makes it portable for easy storage and travel.
  • Warranty: Includes a standard warranty for customer peace of mind and support.

FAQ

To set up the headset, simply plug the USB cable into a compatible port on your PC, laptop, or UC platform. No additional drivers are needed as it is plug-and-play. Once connected, you can adjust audio settings directly through your computer's sound preferences.

Yes, this USB headset is compatible with popular platforms like Microsoft Teams, Zoom, Skype, and other UC (Unified Communications) platforms. It works seamlessly with PCs and laptops, ensuring you have clear communication during virtual meetings or calls.

The noise cancellation on this headset is designed to block out background noises in moderately noisy environments. While it works well for home offices or quiet workspaces, it may not fully block out very loud or chaotic sounds, such as a bustling open office or outdoor settings.

The cable length of this wired headset is 2.1 meters (6.9 feet), offering you plenty of movement freedom during calls or meetings without feeling tethered to your desk.

Yes, many users find the lightweight design and memory foam ear pads comfortable for extended use. However, some may find the fit less ideal for larger head sizes, so it’s best to try it on for comfort before long-term use.

This headset is primarily designed for professional settings like office work, remote teams, and call centers. While it can work for gaming, it may not offer the best sound quality or mic performance for serious gaming setups, which require specialized gaming headsets.

Yes, the headset features in-line controls, allowing you to easily mute the microphone and adjust the volume during calls or meetings. This makes it very convenient for on-the-fly adjustments.

The headset is built with a lightweight design, making it comfortable for daily use. However, some users have reported that it may not be as durable for rough handling or heavy use, especially in demanding environments like travel or construction.

This headset provides clear audio with a frequency response range of 20Hz–20,000Hz. It’s designed for professional communication, so while it's excellent for voice clarity, it may not provide deep bass or premium sound for music or entertainment.

To maintain the headset, wipe down the ear pads and microphone with a dry cloth to remove dirt or oils. Avoid using harsh chemicals. If the ear pads become worn over time, they are replaceable with compatible parts.