Overview

The Poly Voyager 4320 UC Wireless Headset is a versatile communication tool designed for modern hybrid work environments. This headset offers clear, hands-free calling across PC, Mac, and mobile devices, making it ideal for professionals who need reliable audio performance throughout the day. With its dual microphones featuring noise-canceling technology, it ensures crisp voice quality even in noisy surroundings. The headset also boasts an impressive Bluetooth range of up to 164 feet and provides up to 24 hours of talk time, making it a practical choice for those who need flexibility and mobility during calls and meetings.

Features & Benefits

The Poly Voyager 4320 UC Wireless Headset comes with a range of features designed to enhance productivity. Its Acoustic Fence technology effectively blocks out background noise, ensuring your voice is heard clearly during calls. Whether you prefer using it wirelessly via Bluetooth or connecting with the USB adapter for a wired experience, this headset offers flexibility. The lightweight design, with its adjustable padded headband, ensures comfort even during long meetings. With a fast charging feature, the headset delivers up to 24 hours of battery life, making it perfect for all-day use.

Best For

The Poly Voyager 4320 UC Wireless Headset is ideal for professionals who work in hybrid or remote environments. It’s perfect for those who need a reliable headset for online meetings and conference calls. Its long Bluetooth range and hands-free communication make it an excellent option for workers who move around during calls. It suits anyone who frequently connects to platforms like Teams and Zoom and needs a comfortable headset that can handle extended use. Its versatility also makes it suitable for both PC and mobile device users.

User Feedback

Users generally appreciate the Poly Voyager 4320 UC Wireless Headset for its clear audio quality and effective noise-canceling features. Many mention the comfortable design, which is suitable for extended wear. However, some users note that the fit may not be ideal for everyone, particularly those with larger heads. The Bluetooth range and easy connectivity with both PCs and mobile devices are frequently highlighted as major advantages. On the downside, a few users have expressed disappointment over the absence of active noise canceling (ANC), which could further improve sound isolation in noisy environments.

Pros

  • The dual microphones with Acoustic Fence technology effectively block out background noise for clearer calls.
  • This headset offers up to 24 hours of talk time, making it ideal for long workdays without needing a recharge.
  • With Bluetooth range up to 164 feet, this device allows flexibility to move around while on calls or video meetings.
  • The lightweight design and padded headband provide comfort for extended wear, even during long conference calls.
  • It’s compatible with major conferencing apps like Zoom and Teams, making it versatile for various remote work setups.
  • The fast charging feature offers up to 24 hours of battery life with just 1.6 hours of charging time.

Cons

  • Some users have reported that the headset can feel tight for those with larger head sizes, reducing comfort over extended use.
  • The absence of active noise canceling (ANC) means it might not be the best choice for extremely noisy environments.
  • While the Bluetooth range is impressive, some users experienced connectivity dropouts in crowded wireless environments.
  • The lack of a hard case for storage could be a concern for those who need to protect the headset during travel.
  • A few users mentioned that the fit might not be as adjustable for different head shapes, leading to discomfort for some.
  • While the headset is great for work calls, it may not provide the best sound quality for music or entertainment.

Ratings

After analyzing authentic, high-quality user reviews from multiple countries and languages, we've gathered insights about the Poly Voyager 4320 UC Wireless Headset. Our evaluation reflects the strengths and pain points mentioned by real customers across various platforms, ensuring that only genuine feedback was included. The scores presented here cover key factors like performance, comfort, and connectivity, offering a balanced view of what users appreciate most and what could be improved.

Audio Quality
88%
Many users highlight the crisp, clear sound quality of this headset, especially for calls and online meetings. The dual microphones with Acoustic Fence technology do an excellent job of reducing background noise, ensuring clear communication even in busy environments.
However, a few users have mentioned that the overall sound quality for music isn't as rich as expected. While it excels in call clarity, some have noted that the audio experience for entertainment could be more immersive.
Comfort for Long Use
85%
The lightweight design and adjustable padded headband make this headset a comfortable option for long wear. Buyers appreciate the ergonomic fit that reduces strain, even during extended video conferences or calls.
That said, some users have reported discomfort with the ear cups after several hours of use. While the design is generally comfortable, a small percentage find the fit to be a bit tight or feel pressure on their ears.
Noise Cancellation
90%
The noise-canceling performance is widely praised, especially in noisy work environments. The Acoustic Fence technology blocks out distractions, allowing for clear conversations even in open offices or while traveling.
A few users feel that the headset could benefit from active noise cancellation (ANC) features, particularly for blocking out lower-frequency sounds. Some people also find that the passive noise isolation could be improved in very loud settings.
Battery Life
91%
Users are consistently impressed by the battery life, with many reporting up to 24 hours of talk time. The quick charging feature, which provides a full charge in just 1.6 hours, is also a standout, making it perfect for long, uninterrupted workdays.
Despite the generally strong battery performance, a few users mention that battery life may not be as long-lasting after extended use over several months. Some also note that charging times could be a bit more flexible, especially for quick top-ups during the day.
Connectivity and Range
87%
The Bluetooth range of up to 164 feet is a major plus for those who need to roam during calls. The headset connects easily to PCs, Macs, and mobile devices, making it a versatile option for both office and home use.
However, a handful of users have experienced occasional connectivity issues, especially when using the headset in environments with multiple Bluetooth devices. A few have also noted that the connection can occasionally drop if moving too far from the paired device.
Ease of Setup
83%
Most users find that setting up this headset is straightforward and quick. The included USB-A adapter makes it simple to connect to computers, while Bluetooth pairing with mobile devices is seamless.
Some users, particularly those unfamiliar with wireless headsets, have struggled with initial setup. A few have mentioned that the process could be better explained in the instructions, especially for more advanced configuration options.
Build Quality
82%
18%
The headset feels sturdy and well-made, with quality materials that inspire confidence. Many users appreciate the solid construction and lightweight frame, making it easy to wear for extended periods without feeling heavy.
A small percentage of users have noted that while the headset feels durable, the materials can be prone to minor wear over time. Some have expressed concerns about the longevity of the headband's padding after prolonged use.
Fit and Adjustability
78%
22%
The adjustable headband provides a customized fit, and many users find it easy to find a comfortable position. The over-ear design also contributes to a snug fit that stays in place during use.
However, some users have mentioned that the fit can feel a bit tight, especially for those with larger head sizes. A few have also indicated that the ear cups may not fit as well on smaller ears, leading to discomfort after extended use.
Compatibility with Conferencing Tools
90%
The headset is highly compatible with major conferencing platforms like Zoom and Teams, making it a great option for remote work. Users praise how effortlessly it connects to these apps, ensuring smooth communication during virtual meetings.
Despite its excellent compatibility with major platforms, a small number of users have noted occasional issues with syncing during software updates or with lesser-known conferencing tools. However, these issues are not widespread.
Weight and Portability
84%
The lightweight design of this headset makes it an ideal option for those who need to travel frequently or switch between different workstations. Its compact build ensures it doesn’t take up too much space in a bag.
A few users feel that while the lightweight design is beneficial for portability, it sometimes compromises the overall sturdiness. Some have mentioned that the headset can feel less robust compared to heavier, more durable alternatives.
Value for Money
88%
Many users feel that this headset offers excellent value for money, especially given its performance, comfort, and range. It’s often recommended for people looking for a high-quality wireless headset without paying premium prices.
Some users believe that while it offers great features, the price is still slightly on the higher side compared to other headsets in the market. A few feel they could get similar functionality at a lower price, but these opinions are in the minority.
Customer Support and Warranty
80%
20%
Users generally report a positive experience with customer support, noting quick responses and helpful assistance. The warranty coverage adds extra peace of mind, especially for those who rely on the headset for daily work.
A small number of users have mentioned frustration with delayed responses or issues not being fully resolved. Although these cases are rare, some feel that the overall customer support experience could be improved.

Suitable for:

The Poly Voyager 4320 UC Wireless Headset is ideal for remote and hybrid workers who need a reliable communication tool for long hours of virtual meetings or calls. Its lightweight design and extended battery life (up to 24 hours) make it comfortable for all-day wear, while the clear audio quality and noise-canceling microphones ensure a professional experience even in noisy environments. This headset is particularly suited for those using conferencing tools like Zoom and Teams, where long-range Bluetooth connectivity (up to 164 feet) provides flexibility for movement. It's also a great choice for professionals who frequently switch between PC, Mac, and mobile devices, as it offers versatile connectivity options through Bluetooth and USB.

Not suitable for:

While the Poly Voyager 4320 UC Wireless Headset offers great performance for remote work, it may not be the best option for users seeking high-end audio quality for music or entertainment. Some users reported that the audio isn't as immersive for music, and the lack of active noise cancellation (ANC) could be a limitation in very noisy environments. Additionally, individuals with larger head sizes may find the fit slightly tight, and those who need a more durable, rugged headset for extreme conditions may not find this model robust enough. It's also not the most cost-effective choice for users on a tight budget, as its price may be higher than some simpler, less feature-rich options.

Specifications

  • Battery Life: Provides up to 24 hours of talk time on a full charge.
  • Bluetooth Range: Offers a Bluetooth range of up to 164 feet (50 meters) for wireless connectivity.
  • Charging Time: The headset charges fully in approximately 1.6 hours.
  • Microphone Technology: Equipped with dual microphones featuring Acoustic Fence technology for noise-canceling and clearer voice communication.
  • Connectivity Options: Supports both Bluetooth 5.2 wireless connectivity and wired USB-A connection.
  • Headset Type: Over-ear, stereo design for immersive sound and comfortable wear.
  • Weight: Weighs 162 grams, providing a lightweight and comfortable fit for extended use.
  • Supported Apps: Compatible with major conferencing platforms like Zoom, Teams, and other VoIP applications.
  • Wearing Style: Features an adjustable padded headband for a customizable and comfortable fit.
  • Noise Cancellation: Utilizes noise-canceling microphones to reduce background noise during calls.
  • Compatibility: Works with PC, Mac, and mobile devices for flexible usage across multiple platforms.
  • Audio Quality: Provides clear, high-quality audio with excellent voice clarity during calls and meetings.
  • Bluetooth Version: Uses Bluetooth 5.2 for stable and reliable wireless connections.
  • Talk Time: Allows up to 24 hours of continuous talk time without needing to recharge.
  • Form Factor: Designed for hybrid work environments with a focus on comfort and portability.

FAQ

The Poly Voyager 4320 UC Wireless Headset is designed for hybrid work environments, providing clear, hands-free communication for both PC and mobile devices. It's perfect for remote workers, professionals who take calls in noisy environments, and those needing a reliable, long-range Bluetooth connection for virtual meetings.

Setting up the Poly Voyager 4320 UC Wireless Headset is simple. Plug the included USB-A Bluetooth adapter into your PC or Mac, and it will automatically connect. If you're using Bluetooth, just pair the headset with your device following the usual Bluetooth pairing steps. For mobile devices, simply connect via Bluetooth as well.

The headset provides up to 24 hours of talk time on a single charge, which should last through a full day of meetings or calls. The battery recharges in about 1.6 hours, so you can quickly get back to using it.

Yes, this headset is fully compatible with popular conferencing tools like Zoom and Microsoft Teams. Whether you’re on a video call or audio conference, the headset offers clear communication with excellent noise cancellation.

The Poly Voyager 4320 UC features dual microphones with Acoustic Fence technology. This helps block out background noise, ensuring your voice is clear and free from distractions, making it ideal for use in noisy environments.

This headset is designed for comfort with a lightweight build and a padded adjustable headband. It’s generally well-suited for long meetings, but some users with larger heads or sensitive ears have mentioned minor discomfort after extended wear.

Yes, the headset works seamlessly with mobile devices via Bluetooth. It allows you to easily take calls and attend meetings on your smartphone or tablet without needing additional adapters.

The Poly Voyager 4320 UC offers a Bluetooth range of up to 164 feet (50 meters), which allows for greater freedom of movement while you are on calls or in meetings.

Yes, the headset is versatile with both wireless (Bluetooth) and wired (USB) options. This gives you flexibility depending on your device or environment, whether you're using it at home or in an office.

While the Poly Voyager 4320 UC offers excellent noise-canceling microphones, it does not have active noise cancellation (ANC) for the headphones themselves. If you're looking for a headset to block out ambient sounds, this may not be the best option for extremely noisy environments.