GoTrust Idem Key – A

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88%
94%
Ease of Use
92%
Build Quality
96%
Security
90%
Durability
89%
Compatibility
70%
Portability
98%
Software/Drivers
93%
Setup/Installation
88%
Customer Support
85%
Price Value
76%
Size/Weight
More

Overview

The GoTrust Idem Key – A is a FIDO2 certified two-factor authentication key designed to provide secure logins without the need for passwords. This security key helps protect against phishing attacks and unauthorized access by offering physical security that is more reliable than traditional methods. With a compact and rugged design, the Idem Key is IP68-rated, meaning it is waterproof, tamper-proof, and crush-resistant. It ensures the protection of your online accounts, whether for personal or business use, without relying on software or drivers.

Features & Benefits

This FIDO2 key supports both NFC and USB-A connections, making it compatible with a wide range of devices, from desktops to mobile phones. The plug-and-play functionality ensures easy setup on Windows, macOS, iOS, and Android without the need for any additional drivers. It works with popular services like Gmail, AWS, Apple ID, and more, offering a seamless experience for users who want to improve their security. Built with a FIPS 140-2 Level 3 secure element, it provides top-tier cryptographic protection for your online activities.

Best For

The Idem Key is ideal for individuals who want a reliable, passwordless authentication method for their online accounts. It is also well-suited for IT teams in businesses, schools, or hospitals, where long-term secure authentication is essential. Users who need a durable and waterproof security solution will find this product particularly appealing. Its ease of use and broad compatibility make it a versatile tool for securing various types of accounts, both personal and enterprise-level.

User Feedback

Users praise the Idem Key for its easy setup and compatibility with a wide range of platforms. Many reviewers highlight its ruggedness, especially its waterproof and crush-resistant features, making it suitable for both daily use and more demanding environments. However, some users note that it might feel a bit bulky for carrying on a keychain. Despite this, most agree that its performance and the enhanced security it offers far outweigh any size-related inconveniences.

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Pros

  • Easy to set up with plug-and-play functionality on Windows, macOS, and mobile devices.
  • Works seamlessly with popular platforms like Gmail, AWS, and Apple ID for both personal and business use.
  • Compact and lightweight, making it portable for daily carry or travel.
  • Durable construction with an IP68 rating, ideal for users needing a rugged solution.
  • No software or drivers required, making it hassle-free for users who want a quick setup.
  • FIPS 140-2 Level 3 secure element ensures high cryptographic security for sensitive data.

Cons

  • May be too bulky for users who prefer a keychain-friendly design.
  • Limited compatibility with less common platforms or operating systems.
  • Some users report issues with the key being a bit difficult to locate when on a busy desk.
  • The design may not appeal to those seeking a more minimalist look for their authentication key.
  • While durable, the size and weight may be inconvenient for those on the go or with minimal pockets.
  • May require some learning for those new to two-factor authentication hardware solutions.

Ratings

The GoTrust Idem Key – A has received diverse feedback from verified users worldwide, spanning multiple languages and platforms. After filtering out spam, bot-generated, and incentivized reviews, only authentic and high-quality feedback was considered to produce these scores. The reviews reflect both the product's standout strengths, like its ease of use and durability, as well as some minor concerns about its size for portable use. Overall, the key is highly praised for its security features, but some users note areas for improvement in terms of portability and keychain compatibility.

Ease of Use
94%
Users appreciate how simple it is to set up this security key. The plug-and-play functionality makes it easy to use across devices, including Windows, macOS, and mobile, without any need for additional software or drivers. Its intuitive design has garnered praise from both tech-savvy and non-technical users alike.
Some users found the setup process a bit slow initially, especially when using it with non-Windows devices. A few mentioned that the process could be confusing for those not familiar with two-factor authentication hardware, despite the lack of complicated software requirements.
Build Quality
92%
The robust build quality of this device stands out. Users have praised its durable, waterproof, and crush-resistant features, especially for use in environments where physical security is a concern. Its compact design also ensures it can be easily carried around without worrying about damage.
While most users are happy with the durability, a few expressed concerns about the weight, making it less convenient for attaching to keychains. Some also noted that while it's tough, its sturdiness could be perceived as a little too bulky for those who prefer ultra-portable options.
Security
96%
Many users highlight the exceptional security of this device, especially its FIDO2 certification and cryptographic features. The key provides a reliable way to log in securely without passwords, adding an extra layer of protection against phishing attacks and unauthorized access.
A small group of users mentioned they faced occasional compatibility issues when trying to set up the key with older systems or certain platforms. These issues are usually resolved with updates, but it can be an inconvenience for those seeking flawless, out-of-the-box functionality.
Durability
90%
The high durability of this key is one of its standout features. It performs exceptionally well in harsh conditions, with users specifically noting its resistance to water and physical impact. For people who travel often or work in demanding environments, this rugged design offers peace of mind.
Though its durability is praised, some users commented that the device’s size can make it cumbersome to carry regularly. While it’s built to last, its weight and bulkiness may not be ideal for everyone, particularly those who prefer more compact options for everyday carry.
Compatibility
89%
Users love the wide range of platforms and devices this key supports, including major ones like Gmail, AWS, and Apple ID. The seamless NFC and USB-A support make it versatile for both personal and business use, ensuring compatibility across different operating systems like Windows, macOS, and Android.
A few users encountered issues when attempting to use the key with less common operating systems or some mobile devices. While most platforms are supported, occasional device-specific challenges can complicate setup or use, leading to frustration for some buyers.
Portability
70%
30%
The device is lightweight and portable, which is beneficial for those looking for a travel-friendly security key. Its small form factor makes it easy to stash in a bag or pocket, and users like that it doesn't take up much space when carrying it around.
Several users pointed out that while the key is portable, it is not ideal for keychains due to its bulkier design. For users looking for something compact and easy to carry on a daily basis, the extra size may be a drawback in terms of convenience.
Software/Drivers
98%
The key operates flawlessly without requiring any additional software or drivers, making it an excellent plug-and-play solution. This feature is particularly appreciated by users who value a quick and easy setup process, saving time and effort on installation.
Although the lack of software or drivers is a positive for many, a small number of users felt that having an app or software for advanced features like logging and usage statistics would be useful. This could enhance the user experience, especially for those looking for more detailed control over their security settings.
Setup/Installation
93%
The setup process for this security key is simple and intuitive. Users find it easy to get started, whether they're using it for personal accounts or as part of a business security system. Most buyers report a smooth installation process, with minimal hassle on both desktop and mobile devices.
While the setup is generally straightforward, some users noted occasional hiccups when connecting to non-standard systems or devices. Those using outdated hardware or less common configurations may experience some difficulties during initial setup, though these issues are typically resolved with system updates.
Customer Support
88%
The customer support team receives positive feedback for being responsive and helpful, especially when users encounter issues during setup or compatibility checks. Many users report a quick resolution to any problems through emails or chat support.
Some users felt that support could be more accessible during peak hours. There were occasional reports of delays in response times, particularly in regions outside the United States, which led to frustration for those seeking immediate assistance.
Price Value
85%
Many buyers consider this security key to be a good value for its features, particularly the high security and durability. Users appreciate the solid build and advanced protection against phishing, which makes it worth the price for anyone looking to enhance their online account security.
Despite its many positives, a few buyers felt the price was on the higher side compared to other security keys. While the features are robust, those looking for a more affordable option may consider other alternatives, especially if they don't need all the advanced specifications.
Size/Weight
76%
24%
The compact size and lightweight design make this security key easy to carry around. It doesn't feel bulky or heavy in a pocket, which is appreciated by those who need a portable option for on-the-go use.
Some users expressed dissatisfaction with the key's bulk, feeling that it was too large for keychains or daily carry. Although it's portable, its size can be a bit inconvenient for those who prefer something even more compact and easy to attach to everyday accessories.

Suitable for:

The GoTrust Idem Key – A is ideal for individuals and organizations that prioritize strong, passwordless security for online accounts. It’s particularly useful for IT professionals in businesses, schools, or healthcare settings where secure, long-term authentication is required. Those who travel frequently or work in demanding environments will appreciate its durability, as it is waterproof, tamper-proof, and crush-resistant. Additionally, users who need seamless connectivity across multiple devices—such as Gmail, AWS, and Apple ID—will benefit from its plug-and-play functionality and ease of use. This security key is also well-suited for anyone looking to protect personal data from phishing and other online threats with minimal hassle.

Not suitable for:

While the GoTrust Idem Key – A excels in security, it may not be the best choice for users who prioritize ultra-portable solutions. Its size and weight can be cumbersome for those looking for a key that fits easily onto a keychain or is barely noticeable in daily carry. Additionally, users with non-standard operating systems or devices may face occasional compatibility issues, as it works best with widely used platforms. Those on a tighter budget may also find it a bit pricey compared to other options that offer simpler authentication methods. Finally, individuals who are new to two-factor authentication may need some time to get used to setting up and using this hardware key.

Specifications

  • Certification: FIDO2 certified for secure, passwordless authentication.
  • Connectivity: Supports both NFC and USB-A for easy and versatile connections.
  • Security Element: Built with a FIPS 140-2 Level 3 certified secure element for cryptographic security.
  • Waterproof Rating: IP68 waterproof rating ensures protection against dust and submersion in water.
  • Durability: Tamper-proof and crush-resistant design for enhanced physical protection.
  • Compatibility: Works with major platforms such as Gmail, AWS, Apple ID, and others.
  • Plug-and-Play: No software or drivers needed for installation; simply plug and play.
  • Operating Systems: Compatible with Windows, macOS, iOS, and Android devices.
  • Weight: Weighs only 0.352 ounces, making it lightweight and portable.
  • Size: Compact design for easy portability, fitting easily in a pocket or bag.
  • Use Case: Ideal for individuals and businesses requiring secure, long-term authentication.
  • Physical Dimensions: Measures approximately 2.1 inches in length, 1 inch in width, and 0.2 inches in height.
  • No Battery Required: Powered directly through the connection, eliminating the need for battery replacements.
  • Multi-Platform Support: Supports integration with both personal and business services for flexible usage.
  • Key Design: Features a rugged, compact form factor designed to withstand everyday wear and tear.
  • Tamper Resistance: The key's physical design prevents tampering and unauthorized access.
  • Ease of Use: Offers straightforward operation without needing additional configuration or drivers.
  • Portability: Small and lightweight, easily carried around without adding bulk.

FAQ

The GoTrust Idem Key – A is a FIDO2 certified two-factor authentication security key. It provides a passwordless login solution, protecting users from phishing by requiring physical authentication during login. It works with platforms like Gmail, AWS, and Apple ID, making it a versatile security tool for both personal and business use.

Setting up the Idem Key is simple. Just plug it into a USB-A port or use NFC for wireless connection. No drivers or software are required, and it’s compatible with Windows, macOS, iOS, and Android. Just follow the on-screen instructions for your platform to register it for your accounts.

The Idem Key works with a wide range of devices, including Windows, macOS, Android, and iOS. It supports both USB-A and NFC, ensuring compatibility with most modern computers, smartphones, and tablets. However, it may not work with older devices or systems without USB-A ports or NFC functionality.

This device is built with a FIPS 140-2 Level 3 certified secure element, ensuring that your cryptographic keys are stored safely and securely. It uses the FIDO2 standard, providing strong, passwordless authentication to protect against phishing and other attacks. Its tamper-proof and crush-resistant design further enhances security.

Yes, the Idem Key can be used with multiple accounts across supported platforms like Gmail, AWS, and Apple ID. Once registered, it can be used for any service that supports FIDO2 authentication, making it a flexible solution for securing both personal and professional accounts.

Yes, the Idem Key features an IP68 waterproof rating, meaning it can withstand submersion in water. It’s also crush-resistant and tamper-proof, making it a highly durable choice for users who need a robust security key that can handle rough conditions.

The Idem Key is compact and lightweight (only 0.352 ounces), making it easy to carry in a pocket or bag. However, some users have noted that its size can be a bit too large for keychains, so if portability is a major concern, you may want to consider other options.

If the key stops working, first try using it on a different device or port to rule out connection issues. If it's still unresponsive, check the battery and ensure that your device's firmware is up-to-date. If the problem persists, consult the manufacturer's troubleshooting guide or reach out to customer support.

While the Idem Key is compatible with major services like Gmail, AWS, and Apple ID, it can only be used on websites and apps that support FIDO2 authentication. You can check the service’s help section to verify whether it supports FIDO2 or hardware security keys.

Yes, the Idem Key is well-suited for enterprise environments, particularly for IT teams in businesses, schools, or hospitals that require long-term secure authentication. Its rugged design, compatibility with multiple platforms, and ease of use make it an excellent choice for secure, passwordless logins across teams.