Overview

The APC SMT2200RM2UC 2200VA Smart UPS is a reliable, high-capacity uninterruptible power supply (UPS) designed for rack-mount installation. Offering pure sine wave power output, it ensures that sensitive equipment like servers and networking gear stays protected from power fluctuations and outages. This UPS also features SmartConnect, allowing users to remotely monitor and manage the system through a secure portal. The combination of advanced features and sturdy design makes this UPS ideal for professional use in critical environments.

Features & Benefits

This UPS is equipped with Automatic Voltage Regulation (AVR) to stabilize incoming voltage, ensuring your devices receive a consistent and safe power supply. Its 2U rack-mountable design allows for easy integration into server racks, making it a space-efficient solution for businesses. The included SmartConnect feature offers a 6-month free trial, giving users access to firmware updates and remote troubleshooting. Additionally, its sealed lead-acid batteries provide dependable backup power when outages occur, minimizing the risk of downtime for critical operations.

Best For

The APC 2200VA Smart UPS is best suited for businesses and home offices that require dependable power backup for IT equipment. IT professionals, especially those who need to monitor and manage power systems remotely, will find its SmartConnect feature invaluable. Users with sensitive electronics, such as servers or networking gear, can also rely on this UPS to protect their devices from power disruptions. Its high capacity and sine-wave output make it an excellent choice for environments with demanding power requirements.

User Feedback

Users generally appreciate the quiet operation and reliability of this UPS, especially during power failures. The SmartConnect feature is widely praised for its convenience, allowing users to manage the UPS from anywhere with an internet connection. However, some find the weight of the unit a bit challenging when installing it in racks. While it’s not a major issue for most, those without proper installation tools may face some difficulties. Overall, users report feeling confident in its ability to protect critical equipment from power interruptions.

Pros

  • This UPS provides reliable power backup during outages, which is crucial for protecting sensitive electronics like servers.
  • SmartConnect allows for easy remote monitoring and firmware updates, providing valuable convenience for IT professionals.
  • The pure sine wave output ensures compatibility with high-end electronics, minimizing the risk of damage.
  • Its rack-mountable design fits standard 2U spaces, making it efficient for use in server racks.
  • The 2200VA capacity delivers enough power to support critical IT equipment in both businesses and home offices.
  • The sealed lead-acid batteries offer consistent performance during power failures, ensuring backup reliability.

Cons

  • At 95.3 lbs, this UPS can be difficult to install in racks, especially in smaller or cramped environments.
  • The weight of the device may be a concern for users looking for a more portable solution.
  • Some users have reported challenges with the initial setup of SmartConnect, especially with connectivity.
  • While the features are strong, the price point may be higher than necessary for smaller-scale setups.
  • Users noted that the 2U design may not fit all server racks, limiting installation flexibility.
  • A few users mentioned that the device can be noisy, which may be distracting in quieter environments.

Ratings

The APC SMT2200RM2UC 2200VA Smart UPS has garnered diverse user feedback from multiple platforms and regions. After analyzing verified reviews across various languages, this summary reflects both the strengths and potential pain points highlighted by actual customers. All spam, bot, and exaggerated reviews have been filtered out, ensuring that only authentic and high-quality feedback informs these ratings.

Performance & Power Delivery
91%
Many users report that this UPS delivers consistent, reliable power during outages, with its pure sine wave output being ideal for sensitive electronics like servers and networking equipment. The 2200VA capacity ensures that it can handle demanding loads without compromising performance, even during prolonged power interruptions.
Some users have mentioned that the power delivery could be more robust under extreme conditions, particularly when handling very high loads for extended periods. A few reviewers noted that the UPS occasionally struggles with brief power fluctuations or minor surges.
Build Quality & Durability
88%
The UPS is praised for its solid construction, designed to endure heavy use. Users find the build to be sturdy, with a reliable, long-lasting design, especially suited for rack installations in server environments. The durable materials and 2U rack-mountable form factor ensure it can withstand the wear and tear of consistent use.
While the build quality is generally solid, a few users found the device to be on the heavy side, making it difficult to move or install, particularly in tight rack spaces. Some also mentioned that the device can feel bulky when compared to other, more compact options.
Ease of Setup & Installation
77%
23%
The UPS is generally considered easy to set up, with clear instructions for installation in rack-mountable spaces. Many users appreciate how the 2U design allows it to fit perfectly into standard racks without requiring special adjustments.
However, the weight and size of the unit can make installation tricky for some users, especially when it comes to getting it into place within a server rack. A few reviews highlighted that the lack of clear mounting instructions for some setups led to a slightly more complicated installation process.
SmartConnect Functionality
90%
The SmartConnect feature is widely praised, with users appreciating the ability to monitor and manage the UPS remotely. It allows for firmware updates and diagnostics, which users find particularly helpful for maintaining their power systems without physical intervention. The feature is highly valued by IT professionals for its convenience.
While the SmartConnect feature is generally well-received, a few users have experienced connectivity issues or delays when trying to access the remote management tools. Some mentioned that the initial setup for SmartConnect can be confusing or difficult for non-technical users.
Noise Levels
85%
This UPS operates relatively quietly, which users appreciate when it's placed in home offices or business environments where noise reduction is a priority. The low noise level makes it suitable for quieter workspaces where loud equipment could be distracting.
While the noise is generally low, some users have reported that the unit can emit a noticeable hum or buzzing sound during prolonged use or when under heavy load. This has been a point of concern for those who need ultra-quiet operation.
Battery Life & Backup Time
82%
18%
Users are generally satisfied with the battery backup time, which provides enough power during outages to safely shut down equipment. The sealed lead-acid batteries are praised for providing consistent and reliable backup, especially for critical IT equipment in businesses.
A few users felt that the battery life could be longer, especially for high-power devices. Some have noted that the UPS begins to show reduced battery capacity after extended use, which may necessitate earlier-than-expected replacement of the batteries.
Value for Money
80%
20%
Many users feel that this UPS offers solid value, especially given its capacity and reliable performance. It’s seen as a good investment for businesses and home offices that need consistent power protection. The inclusion of the SmartConnect feature adds significant value, making remote monitoring easier.
However, some users believe the price is slightly high compared to other options with similar features. While the overall quality justifies the cost for many, others feel that alternative models might provide comparable performance at a lower price.
Size & Weight
74%
26%
The 2U rack-mountable design is perfect for those with limited rack space, and it fits in standard server racks with ease. Users find the compact size helpful for organizing their equipment without overwhelming their setup.
The heavy weight of the unit, at 95.3 lbs, is a common concern, particularly when it comes to installation. The device can be cumbersome to handle, especially in smaller spaces or when needing to move it after installation.
Compatibility with Sensitive Electronics
92%
This UPS is highly regarded for its compatibility with sensitive electronics like servers, networking gear, and other critical equipment. The pure sine wave output ensures that devices are protected from power surges, fluctuations, and interruptions, making it a reliable option for those with delicate electronics.
While it's generally compatible with most sensitive equipment, a few users found that it struggles with certain high-power setups or niche electronics. Some users experienced issues when connecting additional peripherals or power-hungry devices.
Customer Support & Warranty
78%
22%
Users have generally had positive experiences with APC's customer support, noting that responses are prompt and helpful. The 2-year limited warranty provides peace of mind, ensuring that any issues can be addressed within the coverage period.
A few users have reported slow response times during peak periods, especially when dealing with more complex technical issues. Some customers also mentioned that the warranty terms could be more flexible, particularly in cases of expedited replacements.
Overall Reliability
86%
This UPS is considered reliable by most users, providing uninterrupted power and protecting vital equipment in various environments. Its solid design and strong performance make it a dependable choice for businesses and home offices alike.
However, some users have noted occasional hiccups, such as brief power disruptions or irregularities during high-demand situations. While not common, these issues have caused some concern regarding long-term reliability under extreme conditions.
Ease of Use
83%
The device is fairly easy to use, with simple controls and a straightforward interface. Most users appreciate that the UPS doesn't require much interaction once set up, and the SmartConnect feature makes ongoing management convenient.
For some, the initial setup could be confusing, especially when configuring the SmartConnect feature. A few users mentioned that troubleshooting was more difficult than expected, and they had to rely on customer support for guidance.

Suitable for:

The APC SMT2200RM2UC 2200VA Smart UPS is ideal for businesses and home offices that require reliable power backup for critical IT equipment. Its pure sine wave output ensures compatibility with sensitive electronics, such as servers and networking gear, making it a great choice for IT professionals. Additionally, the 2200VA capacity offers enough power for demanding environments, and the 2U rack-mountable design fits easily in standard server racks. Users who prioritize remote monitoring and firmware updates will also appreciate the included SmartConnect feature, which allows for convenient management of the system from anywhere.

Not suitable for:

This UPS may not be the best fit for users with limited space or those seeking a lightweight solution. At 95.3 lbs, its heavy weight can make installation in tight server racks challenging, especially for smaller businesses or individuals without adequate setup space. Additionally, while the SmartConnect feature is valuable, some users have reported difficulty with its initial setup and connectivity issues. Those looking for a more budget-friendly or compact UPS alternative may also find this model to be too costly, given its features and capacity.

Specifications

  • Capacity: The UPS provides 2200VA or 1980W of power, making it suitable for protecting critical IT equipment.
  • Power Output: Delivers pure sine wave power, ideal for sensitive electronics that require stable, clean power.
  • Design: Rack-mountable design that fits in a 2U space, making it ideal for server racks in data centers or offices.
  • Input: Equipped with a NEMA 5-20P input plug for compatibility with standard outlets.
  • Output: Includes 6 x NEMA 5-15R and 2 x NEMA 5-20R outlets for connecting equipment.
  • Voltage Regulation: Automatic Voltage Regulation (AVR) helps stabilize input voltage, ensuring reliable power delivery.
  • Battery Type: Uses sealed lead-acid batteries that provide reliable backup power during outages.
  • SmartConnect: Features remote monitoring and firmware updates via APC's SmartConnect cloud-based service.
  • Weight: Weighs 95.3 lbs, requiring sufficient support for installation in server racks.
  • Dimensions: Measures 26.89 x 18.9 x 3.39 inches, fitting in standard 2U rack spaces.
  • Warranty: Includes a 2-year limited warranty, providing coverage for defects in materials or workmanship.
  • Battery Runtime: The runtime varies depending on connected load, but it can provide several minutes of power for critical equipment.
  • Noise Level: Operates quietly under normal load, though some users report noise during battery use or heavy load conditions.
  • Temperature Range: Designed to operate in temperatures between 32°F (0°C) and 104°F (40°C) for stable performance.
  • Compatibility: Compatible with a variety of IT equipment such as servers, routers, and networking devices requiring stable, sine-wave power.
  • Management Interface: Managed via a USB or serial interface, allowing easy monitoring of the UPS status on connected devices.
  • Certifications: Certified by various international safety standards, including UL and CE, ensuring reliable performance in diverse environments.
  • Sealed Batteries: Sealed lead-acid batteries are maintenance-free and designed for long service life with proper care.

FAQ

The APC SMT2200RM2UC is a line-interactive UPS designed for rack-mount installation. It offers 2200VA/1980W capacity, pure sine wave output for sensitive electronics, and includes SmartConnect for remote monitoring and management. It is ideal for protecting servers and networking equipment from power disturbances.

Setting up this UPS involves mounting it in a standard 2U rack space, connecting it to your equipment via the provided NEMA outlets, and powering it up. The included SmartConnect feature allows you to monitor and manage the system remotely, which is useful for IT professionals who need to track the UPS's performance and battery status.

SmartConnect is a feature that allows you to remotely monitor the UPS’s status, receive firmware updates, and manage the system through a cloud-based interface. This functionality is especially beneficial for IT professionals who need to ensure uptime and perform maintenance from anywhere without being physically present.

Yes, the APC SMT2200RM2UC is suitable for home office setups, especially if you're using sensitive equipment like servers, routers, and high-end electronics. Its 2200VA capacity can handle critical devices that require reliable power protection, making it ideal for home offices or small businesses.

While the APC SMT2200RM2UC is designed to fit in a standard 2U rack, it is quite heavy (95.3 lbs), which might make installation challenging, especially if you have limited space or assistance. It's recommended to have help when mounting the unit to ensure proper handling.

The UPS uses sealed lead-acid batteries, which are known for their reliability and ability to provide consistent backup power during outages. These batteries are designed to maintain power to critical equipment during interruptions, ensuring smooth operation until power is restored.

The battery runtime depends on the load connected to the UPS. For typical IT equipment, it should provide backup for several minutes to allow safe shutdowns. However, the exact duration will vary based on the devices' power consumption.

Yes, this UPS can be used with non-APC equipment as long as the power requirements do not exceed its 2200VA capacity. The pure sine wave output ensures compatibility with a wide range of sensitive electronics, including servers, routers, and networking devices.

Generally, the APC SMT2200RM2UC operates quietly, but some users have noted that it can generate noise when under heavy load or during battery operation. It's not overly loud, but if you need a completely silent environment, this may be a consideration.

The APC SMT2200RM2UC comes with a 2-year limited warranty, covering defects in materials or workmanship. This warranty provides peace of mind, especially for businesses or critical environments that rely on the device for power protection.