Overview

The APC Smart-UPS X 2000VA Rack/Tower LCD 100-127V is a versatile uninterruptible power supply designed for critical systems. Whether you need to protect sensitive servers or communication equipment, this UPS system offers 2000VA / 1800W of reliable backup power. The flexible installation options make it suitable for both rackmount and tower setups, offering seamless integration into various environments. With advanced features and a robust design, this APC power backup ensures you have the protection needed to keep your systems running during power outages.

Features & Benefits

This UPS system stands out with its pure sine wave output, providing clean and stable power to sensitive electronics. It supports extended runtimes with additional battery packs, ensuring that your equipment stays powered for longer in case of outages. The built-in LCD display gives you real-time monitoring and easy access to settings, making it convenient to manage your backup power. With multiple output outlets, including NEMA 5-15R, 5-20R, and L5-20R, this APC power backup offers versatile connectivity to suit various devices.

Best For

The APC Smart-UPS X 2000VA is ideal for environments that rely on continuous power, such as data centers or small businesses with critical servers. It's also a great choice for users who need to ensure the protection of security systems, telecommunication gear, or other mission-critical equipment. Whether you are running a server room or require backup for essential electronics, this model offers the flexibility to meet diverse installation needs. The ability to switch between rackmount and tower configurations makes it a great fit for both small and large-scale setups.

User Feedback

Users generally appreciate the reliable power backup during outages, especially in areas prone to storms. The LCD display is often mentioned for its ease of use and clear status updates, which makes monitoring simple. However, some users note that while the extended battery option is helpful, it can add to the overall cost. A few users also mentioned that the system can be a bit bulky for smaller setups. Despite these minor concerns, the overall feedback points to this UPS as a dependable choice for anyone needing serious power protection.

Pros

  • The flexible rackmount and tower configuration options make this UPS suitable for a variety of installation setups.
  • Users appreciate the pure sine wave output, ensuring compatibility with sensitive electronics and minimizing potential damage.
  • The LCD display allows for real-time status monitoring, making it easy to track performance and settings.
  • Its 2000VA / 1800W power capacity is ideal for backing up critical equipment during power failures.
  • Extended run capability through external battery packs provides much-needed power during prolonged outages.
  • This model is praised for its reliable backup power, especially in areas prone to frequent storms or power interruptions.

Cons

  • The UPS's size and weight may be too bulky for users with limited space or those needing a more compact solution.
  • Some users feel the initial battery runtime is too short for extended outages without purchasing additional batteries.
  • The upfront cost is considered high for those with less demanding power backup needs.
  • While the system offers multiple outlets, some users feel it lacks sufficient variety in output types for all devices.
  • A few users mention the noise level of this UPS, especially during high loads or charging periods.
  • Setup might be complicated for users without technical expertise, as it requires proper configuration to ensure optimal performance.

Ratings

After analyzing verified user feedback worldwide across multiple platforms and languages, the scores for the APC Smart-UPS X 2000VA Rack/Tower LCD 100-127V reflect a balanced perspective of its strengths and potential drawbacks. Authentic, high-quality reviews were considered, and spam, bot-generated, and off-topic feedback were filtered out. While this product excels in certain areas like reliability and flexibility, there are also minor issues highlighted by users. Here's a breakdown of the most relevant aspects according to real-world users.

Power Performance
91%
Users find the power performance of this UPS system to be outstanding, providing reliable backup power during critical outages. Many have highlighted its ability to support high-demand equipment, making it ideal for servers, communication systems, and security setups.
However, a few users report that the power backup time during extended outages could be improved, especially when multiple devices are connected. The performance may not always meet expectations for longer power cuts without additional battery packs.
Reliability during Outages
94%
This UPS system is highly praised for its consistent reliability during power outages and storms. Users have pointed out how it kicks in quickly, keeping their equipment running smoothly even during lengthy power interruptions.
On the downside, a small number of users mentioned that the UPS may not function well in areas with frequent, very short power dips. In these cases, the system occasionally fails to provide power when needed most.
Flexibility of Setup (Rack/Tower)
88%
The versatility of both rackmount and tower configurations is a major plus for users with space constraints or specific installation preferences. Many users appreciate how easily they can switch between these setups depending on their needs.
However, some buyers have noted that the installation process, particularly for rackmounting, could be more intuitive. They mention that the documentation and assembly instructions are not as detailed as they would have liked.
Ease of Use (LCD Display)
87%
The LCD display is widely appreciated for being easy to read and offering clear, real-time monitoring of system status. Many users find it intuitive for accessing settings and troubleshooting, without the need for complex menus or configurations.
Some users have expressed frustration with the display's size and visibility from certain angles. Additionally, while the screen is functional, it could be improved with more detailed error reporting and alert notifications.
Battery Life & Extended Run
85%
The extended-run option, which allows for additional battery packs, is a standout feature. Users who experience frequent power outages appreciate this functionality, as it ensures their systems stay operational during extended blackouts.
However, some users felt that the battery life out of the box wasn't long enough for their needs, especially when running high-powered equipment. Adding additional battery packs is a solution, but it increases the overall cost.
Build Quality & Durability
90%
Many users commend the overall build quality of this APC power backup, noting that it feels sturdy and reliable. The construction of both the rackmount and tower units is solid, with users reporting minimal wear and tear after extensive use.
However, a few users have reported minor issues with the casing's durability over time, such as scratches and small dents. Though these don't affect functionality, it can be a concern for those looking for a product that maintains pristine aesthetics.
Compatibility with Sensitive Equipment
92%
The pure sine wave output is highly appreciated by users who operate sensitive electronic devices. It ensures smooth, uninterrupted power to equipment like servers, medical devices, and high-end computers without causing damage or noise interference.
A small segment of users with specific power-hungry devices found that the UPS couldn't quite handle the load, especially during peak usage. While the system works well for most setups, users with specialized needs may need additional considerations.
Connectivity (Outlets)
88%
With multiple output outlets, including NEMA 5-15R, 5-20R, and L5-20R, this device offers great versatility in connectivity. Users like that they can connect a variety of devices without needing adapters, making it a more efficient solution for diverse setups.
A few users noted that the arrangement of the outlets could be more accessible, especially when multiple large plugs are used. The placement can make it difficult to connect all devices without obstructing adjacent outlets.
Noise Levels
81%
19%
Most users report that this Smart-UPS model operates relatively quietly under normal conditions, even when running at full load. This is particularly important for users who need a quiet environment in offices or home setups.
However, some users have found the noise level to increase during periods of heavy use or when the battery is charging. While not overwhelmingly loud, it can be noticeable in quieter spaces.
Portability/Size
78%
22%
The device's compact design makes it relatively easy to transport, especially for those who need to move it between different workspaces or data centers. Users who prioritize portability appreciate the size-to-power ratio.
However, its weight can make it challenging to carry for longer distances. Some users find that it takes up more space than expected when installed, especially in tower configurations, which may limit flexibility in certain environments.
Customer Support & Warranty
84%
APC’s customer support receives praise for being responsive and helpful when users need assistance. Many have had positive experiences with the company's warranty process, which offers peace of mind for long-term use.
A few users have reported delays in receiving replacements or support, especially during peak times. While the warranty is generally good, the speed and efficiency of service can vary depending on location and availability.
Long-Term Value
89%
The long-term value of this device is widely recognized, with users reporting solid performance over several years. Given its reliability and the ability to add extra batteries, it’s considered a worthwhile investment for businesses and critical infrastructure.
However, the upfront cost can be a barrier for some, and while the device is durable, ongoing costs such as battery replacements can add up. Users advise potential buyers to weigh long-term expenses before committing.

Suitable for:

The APC Smart-UPS X 2000VA Rack/Tower LCD 100-127V is ideal for businesses, data centers, and professionals who require dependable backup power for critical systems. It suits environments where downtime is unacceptable, such as server rooms, security systems, and communication hubs. The flexibility of both rackmount and tower configurations makes it a great fit for users with varying space and installation needs. Additionally, its pure sine wave output ensures compatibility with sensitive equipment, providing peace of mind for those who rely on high-performance devices. The extended battery run option is especially beneficial for regions prone to long power outages, as it guarantees longer backup times, making this UPS system a reliable choice for critical operations.

Not suitable for:

While the APC Smart-UPS X 2000VA Rack/Tower LCD 100-127V excels in reliability, it may not be the best fit for casual or home users with minimal power backup needs. Its size and weight could make it less suitable for those seeking a more compact, portable solution for light use. Additionally, users who expect long battery life without investing in additional battery packs may find the initial power duration insufficient for extended outages. If your primary concern is the affordability of backup power, the upfront cost and the need for additional battery packs might be seen as a trade-off. Finally, those needing ultra-quiet operation or a system that performs optimally with frequent short power interruptions might find this model less suitable.

Specifications

  • Power Capacity: Provides 2000VA / 1800W power output, suitable for supporting critical systems during power outages.
  • Input Voltage: Supports input voltage of 120V with a user-selectable range of 100V–127V.
  • Output Outlets: Includes six NEMA 5-15R, three NEMA 5-20R, and one L5-20R outlet for versatile device connectivity.
  • Display Type: Features an LCD display for real-time monitoring of UPS status, battery charge, and load.
  • Battery Type: Uses sealed lead-acid batteries, with two product-specific batteries included in the unit.
  • Rackmount/Tower Configurations: Flexible design allows installation in either rackmount or tower configurations to suit various setups.
  • Cell Composition: The UPS uses sealed lead-acid cells, providing reliable power backup for connected devices.
  • Extended Battery Option: Supports external battery packs (SMX120BP) for extended runtime during longer power outages.
  • Weight: Weighs 1.1 pounds, making it a compact and lightweight option for rackmount or tower setups.
  • Dimensions: Measures 19 inches (W) x 7 inches (H) x 17 inches (D), with a space-efficient design for installation.
  • Output Voltage: Delivers pure sine wave output at 120V, ensuring compatibility with sensitive electronic equipment.
  • Operating Temperature: Operates in temperatures ranging from 32°F to 104°F (0°C to 40°C), suitable for most indoor environments.
  • Noise Level: Typically operates with moderate noise during battery usage, especially under load or charging.
  • Warranty: Comes with a 3-year warranty for reliable protection against manufacturing defects.
  • Surge Protection: Built-in surge protection helps safeguard connected devices from voltage spikes and electrical surges.
  • Energy Efficiency: Offers energy-efficient performance with automatic voltage regulation to reduce energy consumption during use.
  • Compatibility: Compatible with a wide range of equipment, including servers, security systems, and networking devices.
  • Management Software: Supports management software for monitoring and configuring UPS settings remotely.
  • Overload Protection: Equipped with overload protection to prevent damage to the unit and connected equipment.

FAQ

The APC Smart-UPS X 2000VA Rack/Tower LCD 100-127V is a high-performance uninterruptible power supply (UPS) that provides power backup for critical equipment like servers, security systems, and communication devices. It offers 2000VA / 1800W capacity and can be used in either a rackmount or tower configuration for flexible installation.

Setting up the UPS involves connecting the power input to your electrical source, then connecting your devices to the output outlets. You can use either the rackmount or tower setup based on your preference. After setup, use the LCD display to monitor real-time status and configure settings as needed.

The APC Smart-UPS X 2000VA uses sealed lead-acid batteries. It comes with two product-specific batteries included, which are designed to provide reliable power backup. Additionally, you can connect external battery packs (SMX120BP) for extended runtime during longer outages.

The UPS can keep devices running for a limited time depending on the load. For a 2000VA / 1800W load, the runtime may vary, but typically, it will last from several minutes to an hour. The extended battery option can be used to prolong this runtime.

Yes, this UPS features a pure sine wave output, making it compatible with sensitive electronics like computers, servers, and networking equipment. This helps prevent damage and ensures smooth operation when switching to battery power.

The APC Smart-UPS X 2000VA comes with an easy-to-read LCD display that shows real-time information about the UPS's status, including battery charge level, load capacity, and output voltage. This display allows you to access settings and configure the UPS with ease.

Yes, this UPS is ideal for home office setups that require backup power for devices such as computers, printers, and networking gear. Its flexible configuration options and reliable power output make it a good choice for protecting sensitive home office equipment.

Some users report that the UPS can produce noise, particularly during high loads or when charging the batteries. However, the noise level is generally not excessive, and it is designed to be functional rather than quiet, especially when ensuring reliable power backup.

The APC Smart-UPS X 2000VA includes multiple output outlets: six NEMA 5-15R, three NEMA 5-20R, and one L5-20R. This variety provides flexibility to connect various types of devices and ensures compatibility with different power cords.

Yes, this UPS is particularly well-suited for businesses, data centers, and any environments that rely on critical systems and need consistent backup power. Its reliable performance, extended-run capabilities, and compatibility with sensitive equipment make it an excellent choice for professional use.