Sennheiser SC 660 USB ML Headset

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86%
93%
Sound Quality
92%
Noise Cancellation
88%
Comfort for Extended Use
90%
Build Quality
91%
Microphone Clarity
85%
Ease of Use
70%
USB Connectivity
94%
Compatibility with Skype for Business
89%
Durability
80%
Weight and Portability
75%
Customer Support
86%
Value for Money
More

Overview

The Sennheiser SC 660 USB ML Headset is a premium solution for professionals seeking top-notch audio quality. This business headset is engineered to deliver clear communication through its ultra-noise-cancelling microphone and powerful HD sound. Optimized for Skype for Business, it's a great option for remote workers and those who rely on virtual meetings. Whether you’re in a busy office or a quiet home setting, the SC 660 USB ML ensures that your voice comes through crisply, with minimal background distractions. Its durability and comfort make it suitable for extended use during long calls and meetings.

Features & Benefits

This professional headset stands out for its HD sound, powered by neodymium drivers that enhance the clarity of both voice and audio. The noise-cancelling microphone ensures your calls are free of background noise, which is especially important for remote work and business calls. Its sturdy build includes stainless steel hinges and reinforced cables, designed for daily use. The in-line call control allows you to manage calls, adjust volume, and mute with ease. Lightweight and comfortable, this headset is ideal for long-term use, making it an excellent choice for those on back-to-back calls.

Best For

The SC 660 USB ML is perfect for professionals who rely on Skype for Business or other VoIP services to stay connected. It’s especially useful for remote workers, call center employees, or anyone who requires consistent, high-quality audio during virtual meetings. This headset is also well-suited for users who spend long hours on conference calls, as its comfortable design and noise-cancelling features make it easier to focus on conversations without distractions. If you need a reliable headset that can handle demanding audio tasks, the SC 660 USB ML is a solid option.

User Feedback

Users generally appreciate the clear sound and effective noise cancellation that the SC 660 USB ML offers. Many find it comfortable for extended wear, thanks to its adjustable fit and lightweight construction. However, some users have reported occasional issues with USB connectivity, especially on certain devices. While this is not a widespread concern, it’s worth considering if you plan to use the headset across multiple devices. Overall, users note that the headset’s performance during calls and meetings meets or exceeds expectations, making it a reliable choice for business professionals.

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Pros

  • This business headset offers excellent noise cancellation, ensuring clear calls even in noisy environments.
  • The ultra-noise-cancelling microphone effectively filters background noise, making it ideal for virtual meetings.
  • Comfortable for long hours of use, with an adjustable fit that ensures a secure hold without discomfort.
  • High-definition sound quality with neodymium speakers makes voice clarity outstanding during calls.
  • Durable construction, with reinforced cables and stainless steel hinges for added longevity.
  • In-line call control allows for easy volume adjustments and call management, enhancing usability.

Cons

  • Some users report occasional USB connectivity issues, particularly with certain older devices.
  • This headset may feel bulky to users who prefer lighter, more compact designs for travel or portability.
  • Not the best choice for users seeking a headset with a deep bass response for music or gaming.
  • The headset's compatibility is limited to Skype for Business and other specific VoIP services, which may not suit all users.
  • Certain devices may require additional software updates to ensure seamless performance with this headset.
  • A few users mentioned that the headset's weight could be uncomfortable for those who wear it for extremely long durations without breaks.

Ratings

After analyzing verified user feedback across multiple platforms and languages, the Sennheiser SC 660 USB ML Headset has received a strong overall reception for its audio quality and comfort. Authentic reviews were filtered to ensure only high-quality feedback was considered, and both the strengths and weaknesses of this headset are reflected in the ratings. The scores below were derived from genuine, worldwide user experiences and represent a balanced view of the product’s performance, durability, and value.

Sound Quality
93%
Many users report exceptional audio clarity with this headset, praising the HD sound delivered by the neodymium speakers. The sound is described as rich and crisp, perfect for both professional calls and personal listening during breaks. It helps ensure clear communication during meetings, even in noisy environments.
A few users feel that the bass is slightly lacking compared to other headsets in this price range. Some also mention that while the overall audio is good, it might not be as immersive for music or media consumption as other dedicated audio devices.
Noise Cancellation
92%
The noise-cancelling microphone is highly rated for its effectiveness in blocking out background noise. Users appreciate how it maintains clear, uninterrupted conversations, even in open or noisy office environments. This feature ensures a professional experience during virtual meetings or conference calls.
Despite the positive feedback, a few users mentioned occasional issues with the noise-cancelling feature not fully eliminating all background sounds, especially in environments with very loud or persistent noise.
Comfort for Extended Use
88%
Comfort is one of the standout features of this headset. Many buyers report that it's easy to wear for extended periods, thanks to the lightweight design and adjustable fit. The ear pads are soft and do not cause discomfort during long calls or workdays.
While most find the headset comfortable, a few users note that it can become a bit tight over time, especially for those with larger heads. Others mention that the on-ear design might lead to slight ear fatigue after hours of continuous use.
Build Quality
90%
The Sennheiser SC 660 USB ML is built to last, with users highlighting its sturdy stainless steel hinges and reinforced cables. Its robust construction offers reassurance for frequent use in demanding work environments, including call centers and remote offices.
A small number of reviews point out that, while durable, the headset feels slightly bulkier than other models in this category. A few users have also noted that the headband could be more adjustable for a more personalized fit.
Microphone Clarity
91%
The ultra-noise-cancelling microphone is frequently praised for its clear and professional sound quality. It's ideal for voice calls, video conferences, and other professional communications, ensuring that speech is easily understood even in challenging acoustic environments.
Some users reported minor issues with mic sensitivity, stating that it occasionally picks up unwanted sounds when positioned too close. This could require some adjustments to find the perfect placement for optimal performance.
Ease of Use
85%
Several users note the ease of setup and use, particularly for VoIP platforms like Skype for Business. The in-line call control unit makes adjusting volume and managing calls simple and intuitive, providing a seamless experience for users during virtual meetings.
A few users mention that it takes some time to get used to the in-line controls, as they can feel a bit unintuitive at first. Additionally, the headset’s reliance on USB connectivity can make it less versatile for users who prefer traditional 3.5mm jack connections.
USB Connectivity
70%
30%
The USB connectivity is generally reliable for most users, with easy plug-and-play functionality across compatible devices. It's also convenient for use with modern computers and laptops, especially for VoIP communication software.
However, several users report intermittent USB connection issues, especially on certain devices. This can lead to audio dropouts or failure to connect, causing frustration during important calls or meetings. It appears that compatibility with older devices or certain operating systems may be inconsistent.
Compatibility with Skype for Business
94%
This headset excels in compatibility with Skype for Business, which is often highlighted in reviews. Users confirm smooth integration, and the headset's sound quality and microphone clarity enhance the experience for business calls and virtual meetings.
A few reviews mention minor software issues during initial setup, particularly when syncing the headset with Skype for Business on older operating systems. However, these seem to be isolated incidents and often resolve with updates.
Durability
89%
The durability of this headset is appreciated by many users, especially those who require a headset that can withstand regular use in demanding environments. The materials used, including reinforced cables and stainless steel, contribute to its long-lasting performance.
While most find it durable, a few users have experienced wear and tear over time, especially on the ear pads. Some reports suggest that after extensive use, the padding may degrade, leading to less comfort.
Weight and Portability
80%
20%
The weight of the headset is on the lighter side, which contributes to its comfort during extended use. It’s easy to pack and carry for business travel or to move between workstations without feeling overly bulky.
While the lightweight design is generally appreciated, some users have mentioned that the headset may not feel as secure during travel due to the lack of folding or compact design. This makes it less portable compared to some other headsets that can be more easily packed.
Customer Support
75%
25%
Sennheiser is known for reliable customer support, and many users have reported positive experiences with their service. Some reviews mention prompt responses to technical inquiries and quick resolution of product issues.
Not all users have had great experiences with customer support, with a few reporting slow response times or difficulty getting technical assistance for setup or troubleshooting issues. A small portion of users feel the support could be more responsive.
Value for Money
86%
For users seeking a high-quality business headset, this model offers great value. The combination of excellent sound, noise cancellation, and comfortable design makes it a solid investment for professionals who use headsets daily for long hours.
Some users feel that the price is a bit high for the average consumer, especially when compared to more affordable alternatives. A few buyers mention that while the quality is excellent, the cost might not be justified for occasional users who don’t need such specialized features.

Suitable for:

The Sennheiser SC 660 USB ML Headset is ideal for professionals who rely on clear communication for remote work, conference calls, or virtual meetings. Its optimized design for Skype for Business makes it an excellent choice for business users who need a reliable and high-quality headset for daily use. Users in call centers or those with frequent video conferences will appreciate its superior noise cancellation and crisp, HD audio. Additionally, remote workers who need a comfortable, lightweight headset for long hours will benefit from the device's secure fit and durability.

Not suitable for:

This headset may not be the best fit for users who require a more portable or compact design. Those who need a folding headset for travel or those with limited storage space might find it bulkier than preferred. Additionally, casual users or those seeking a headset for non-professional uses, like gaming or music, may find the sound quality slightly lacking in bass for immersive experiences. Users with older systems or those who require multiple connectivity options beyond USB may experience occasional issues with compatibility or USB connectivity, as noted in some reviews.

Specifications

  • Connectivity: Uses a USB connection for easy plug-and-play setup with compatible devices.
  • Noise Cancellation: Features an ultra-noise-cancelling microphone to block out background noise during calls.
  • Microphone Type: Equipped with a noise-cancelling microphone for clear communication in noisy environments.
  • Speakers: Contains neodymium drivers that deliver HD sound for clear audio during calls and meetings.
  • Headset Type: Double-sided over-ear design provides balanced sound and a secure, comfortable fit.
  • Weight: Weighs approximately 7.94 ounces, making it lightweight for extended use.
  • Control Unit: Includes an in-line call control unit for convenient volume adjustments and call management.
  • Compatibility: Compatible with Skype for Business and other VoIP applications, as well as most PCs.
  • Build Material: Constructed with durable stainless steel hinges and reinforced cables for long-lasting use.
  • Warranty: Comes with a 2-year warranty for peace of mind and product reliability.
  • Frequency Response: Offers a frequency response range of up to 6800 Hz for high-quality sound.
  • Impedance: Has an impedance of 200 Ohms for efficient audio performance and clear communication.
  • Earpiece Shape: The on-ear earpiece design provides a comfortable, secure fit for extended wear.
  • Microphone Position: Microphone is adjustable for optimal positioning to ensure clear voice capture.
  • Cables: Includes reinforced cables that are designed to resist wear and tear over time.
  • Color: The headset comes in a professional black finish.
  • Weight Distribution: The lightweight design ensures balanced weight distribution for comfort during long sessions.
  • Adjustability: Features an adjustable headband and flexible microphone boom for a custom fit.

FAQ

The Sennheiser SC 660 USB ML Headset is designed primarily for professionals who need clear communication in virtual meetings, video conferences, and VoIP calls. It is optimized for use with Skype for Business and similar platforms, making it an excellent choice for remote workers and those in business environments.

Setting up the headset is simple: just plug the USB cable into a compatible computer or device. It automatically installs the necessary drivers, and you'll be ready to use it for Skype for Business or other VoIP services. No additional software is required for basic operation.

Yes, although the headset is optimized for Skype for Business, it is fully compatible with other VoIP services such as Zoom, Microsoft Teams, and Google Meet. The USB connection ensures wide compatibility with most modern computers and laptops.

This headset is ideal for remote work due to its excellent noise-cancelling microphone, which blocks out distractions and ensures clear communication. The comfortable, adjustable design also makes it perfect for long hours of wear, while the HD sound quality ensures crisp, professional audio during calls.

No, this headset is specifically designed for business communication and is optimized for use with computers and VoIP services. It does not support gaming consoles such as PlayStation or Xbox, which typically require different connection types.

The headset is designed with comfort in mind, featuring a lightweight build and an adjustable headband. The on-ear cups are soft, and many users report that it remains comfortable even after several hours of continuous use, making it ideal for long conference calls or workdays.

Yes, the Sennheiser SC 660 USB ML includes an in-line call control unit. This allows you to adjust the volume, mute/unmute the microphone, and answer/end calls directly from the headset, making it convenient for busy professionals.

Some users have reported occasional USB connectivity issues, particularly with older devices or when connecting to multiple USB hubs. These issues are generally minor but may affect users who need a stable connection across various platforms.

The headset is built with durable materials, including stainless steel hinges and reinforced cables. It is designed for heavy use, making it a reliable choice for professionals. However, like all electronic devices, it should be handled with care to avoid damage from accidental drops or misuse.

While the Sennheiser SC 660 USB ML offers HD sound quality, it is optimized for clear communication rather than music. If you're looking for a headset to enjoy music or gaming, you may prefer a headset designed specifically for those purposes, as the SC 660 focuses on voice clarity for professional environments.