Sennheiser SC 165 USB Headset

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86%
90%
Sound Quality
88%
Microphone Performance
85%
Comfort for Extended Use
82%
Build Quality
91%
Noise Cancellation Effectiveness
89%
USB Connectivity
80%
Portability
95%
Ease of Setup
87%
Price-to-Value Ratio
78%
Durability Over Time
84%
Comfortable Fit
81%
Customer Support Experience
More

Overview

The Sennheiser SC 165 USB Headset is designed to enhance business and remote work communication with clear, crisp audio. This headset features a dual-sided design, making it ideal for extended use during calls and meetings. With a flexible boom microphone, it ensures optimal voice clarity and can be adjusted for a personalized fit. The USB connectivity ensures seamless compatibility with PCs, smartphones, and tablets, making it a versatile option for professionals who rely on online communication tools. Its fold-flat design makes it easy to store and transport, perfect for those on the go.

Features & Benefits

The SC 165 USB delivers exceptional sound quality with its HD stereo audio, ensuring a natural and clear listening experience. Its noise-canceling microphone helps to block out ambient noise, allowing for more focused conversations, even in noisy environments. The flexible boom arm allows precise mic positioning, ensuring your voice is always captured accurately. With comfortable ear pads in leatherette or foam options, this headset is built for long-lasting comfort. Its fold-flat design also makes it incredibly easy to pack away when not in use, adding a layer of portability to its impressive features.

Best For

The SC 165 USB headset is perfect for business professionals, remote workers, and anyone who regularly engages in online meetings or conference calls. It’s particularly well-suited for users who depend on unified communication platforms like Skype for Business or video conferencing software. Its durable design and comfortable fit make it an excellent choice for long-term use, whether you’re working from home, in a call center, or on the go. Additionally, the USB connectivity ensures it works with a wide range of devices, from PCs to smartphones, making it a versatile option for various setups.

User Feedback

Users generally appreciate the clarity and sound quality of the Sennheiser SC 165 USB, particularly its ability to cancel background noise during calls. Many have mentioned that it’s comfortable enough for extended wear, though the ear cup padding can show signs of wear over time. Some have experienced issues with mic positioning after long use, which can affect the audio quality. Despite these minor drawbacks, most reviewers find this headset to be a great value, especially for its ease of use and USB connectivity with various devices, making it a reliable choice for business and home office environments.

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Pros

  • Comfortable for extended use, with soft ear pads that suit long calls and meetings.
  • Effective noise-canceling microphone, ideal for reducing background distractions.
  • USB connectivity makes it easy to use across multiple devices like PCs and tablets.
  • Dual-sided design provides clear sound from both ears, enhancing focus in noisy environments.
  • Flexible boom arm allows precise microphone positioning for clearer communication.
  • Fold-flat design makes it highly portable for business trips or remote work setups.

Cons

  • Ear cup padding may wear down over time, affecting comfort during prolonged use.
  • Some users report issues with mic positioning after extended use, leading to inconsistent audio quality.
  • Lacks wireless functionality, limiting mobility for users who need a cordless option.
  • The headband may feel tight for people with larger head sizes, leading to discomfort.
  • Not the best choice for audiophiles or those seeking deep, rich bass for music or gaming.
  • Limited customization options, with only leatherette and foam ear pads available.

Ratings

After analyzing verified user reviews from multiple platforms and languages worldwide, we gathered insights on the Sennheiser SC 165 USB Headset. Authentic feedback was filtered for quality, with spam, bot, and incentivized reviews excluded, offering a balanced look at both strengths and pain points. These scores reflect global perspectives from users in various industries, providing a comprehensive evaluation of the headset's performance and reliability.

Sound Quality
90%
Users are consistently impressed with the clear, natural audio quality that makes conversations sound lifelike. The HD stereo sound offers crisp details, ensuring both calls and video conferences are clear without distortion or muffled voices. Many customers appreciate its excellent balance for both professional and casual listening.
Some users feel that the sound could be more dynamic for entertainment purposes, particularly when listening to music or movies. There are also reports of occasional tinny or flat audio under certain conditions, which can be a downside for those who prioritize high-quality sound across all uses.
Microphone Performance
88%
The noise-canceling microphone is highly praised for its ability to filter out background sounds, ensuring clear communication even in noisy environments. Buyers often mention that it effectively captures voice without picking up ambient noise, making it ideal for video calls or remote work.
However, some users have noted that the microphone’s positioning can be tricky for a perfect fit, especially during long use. Over time, the boom arm’s flexibility might degrade slightly, leading to a less stable microphone setup, which could impact audio clarity in certain situations.
Comfort for Extended Use
85%
This headset is frequently highlighted for its comfortable fit during long calls or meetings. The ear pads, made from leatherette or foam, offer a snug yet breathable experience. Many users comment on the lightweight design, which helps reduce fatigue even during extended hours of use.
Despite the comfort, a few users have mentioned that the ear cup padding may wear down over time, especially with frequent daily use. Some also find the fit slightly tight around the ears, leading to minor discomfort after several hours, particularly for those with larger head sizes.
Build Quality
82%
18%
Many customers appreciate the solid construction of the headset, which feels durable and reliable for regular business use. The flexible boom arm and fold-flat design make it easy to store and transport, making it an ideal choice for users who travel frequently for work.
A few buyers have reported that the overall build quality, while good, doesn’t feel as premium as other high-end models. There are concerns about long-term durability, especially regarding the materials used in the ear pads and headband, which may not withstand rough handling over time.
Noise Cancellation Effectiveness
91%
The headset’s noise-canceling microphone is frequently praised for its effectiveness in eliminating background noise, even in bustling office or home environments. Users mention that it significantly improves call clarity, making communication smooth without distractions from nearby sounds.
While most users are pleased with the microphone’s noise cancellation, some note that it may not be entirely effective in extremely noisy environments like crowded cafes or open-plan offices. In such cases, some background noise still creeps in, slightly diminishing the overall experience.
USB Connectivity
89%
The USB connectivity is widely appreciated for its ease of use and plug-and-play functionality. It works seamlessly with a variety of devices, including PCs, smartphones, and tablets, without the need for additional drivers or software, making it perfect for remote workers and business professionals.
A small group of users reported occasional compatibility issues with certain devices, particularly older models or non-standard USB ports. Additionally, those who prefer Bluetooth connectivity may find the USB-only setup limiting for some use cases.
Portability
80%
20%
The fold-flat design makes this headset an excellent choice for professionals who travel frequently. Users find it easy to pack away and store in bags, minimizing space without compromising on functionality. The compact design is perfect for on-the-go usage.
While the portability is generally a plus, some users feel that the folding mechanism may feel a bit flimsy and might not last long with regular use. The headset may not provide the same level of protection during travel as more rugged models.
Ease of Setup
95%
Setting up this headset is a breeze, with the USB connection providing quick and hassle-free pairing with devices. Even those without technical expertise find it easy to get started, making it ideal for non-technical users who need a reliable communication tool right out of the box.
Some users mentioned that while setup is generally straightforward, the lack of accompanying software means they cannot customize settings or control certain features, like sound profiles, which could be a drawback for more advanced users.
Price-to-Value Ratio
87%
Many users find the price point for this headset reasonable considering its features, sound quality, and comfort. The value for money is consistently praised, especially for remote workers or business professionals who need an affordable but effective communication tool.
A few users feel that the headset could be priced lower, especially given that some competing models offer similar features for a more budget-friendly cost. The cost might feel high to those who only need basic functionality without advanced noise cancellation or comfort features.
Durability Over Time
78%
22%
Initial feedback suggests that the headset holds up well under typical use, with no significant wear during the first few months of use. Buyers appreciate its overall sturdiness in a professional environment, where it’s exposed to regular handling.
Several users raised concerns about the long-term durability of the headset, particularly the ear pads, which may wear down quickly. Some also reported issues with the boom arm becoming less flexible after extended use, affecting mic positioning.
Comfortable Fit
84%
The ergonomic design and adjustable headband provide a comfortable and secure fit for most users. The lightweight structure makes it ideal for extended calls or video conferencing, without causing pressure on the ears or head.
While many users find the fit comfortable, a small group has mentioned that the headset feels slightly tight after prolonged use. This can cause discomfort for individuals with larger head sizes, and adjustments might not always provide a perfect fit.
Customer Support Experience
81%
19%
Customers who have contacted support generally report positive experiences. Support teams are described as responsive and helpful, providing clear troubleshooting steps for issues like setup and connectivity.
However, some users have expressed dissatisfaction with the support’s response time, particularly when dealing with more complex issues. A few customers also mentioned that the solutions provided were not always effective, requiring additional follow-up to resolve their problems.

Suitable for:

The Sennheiser SC 165 USB Headset is an excellent choice for business professionals, remote workers, and anyone relying on clear, uninterrupted communication during virtual meetings or calls. Its comfortable, dual-sided design and flexible boom microphone make it ideal for long hours of use, such as video conferences or customer service calls. This headset’s USB connectivity ensures compatibility across devices like PCs, smartphones, and tablets, making it a versatile tool for users who work with multiple platforms. The lightweight build and fold-flat design also appeal to those who need a portable solution for travel or home office setups.

Not suitable for:

This headset may not be the best option for users seeking superior audio quality for music, gaming, or other high-fidelity listening experiences. While it performs well in professional settings, some users noted that it lacks the deep bass and dynamic range desirable for entertainment purposes. Additionally, those with larger head sizes may find the fit slightly tight, and the ear cup padding might wear down over time with heavy, daily use. If you need Bluetooth functionality or wireless freedom, this USB-only model could also be a limiting factor for certain users.

Specifications

  • Brand: Manufactured by Sennheiser, a leading brand in audio technology.
  • Model: The model number is SC 165 USB, designed for professional and remote work use.
  • Connectivity: Uses USB connectivity, compatible with PCs, smartphones, and tablets.
  • Headset Design: Features a dual-sided (binaural) design for immersive sound.
  • Microphone: Equipped with a noise-canceling microphone to filter out background noise.
  • Boom Arm: Includes a flexible and adjustable boom arm for precise mic positioning.
  • Ear Pads: Comes with ear pads in leatherette or foam options for comfort during extended use.
  • Frequency Range: Supports a frequency range of 20 Hz - 20,000 Hz for clear audio.
  • Impedance: The headset has an impedance of 32 Ohms, ensuring efficient sound performance.
  • Weight: Weighs approximately 6.6 oz, making it lightweight and easy to wear for long sessions.
  • Compatibility: Compatible with both Windows and Mac operating systems, as well as smartphones and tablets.
  • Special Features: Features a fold-flat design for easy storage and portability.
  • Use Case: Ideal for business professionals, remote workers, and video conferencing.
  • Warranty: Comes with a manufacturer's warranty for peace of mind.
  • Country of Origin: Manufactured in China.
  • Audio Quality: Delivers HD stereo sound for clear communication in meetings and calls.
  • Microphone Type: The microphone is flexible and bendable to allow personalized positioning.
  • Cable Length: Includes a USB cable, which is long enough for comfortable movement during use.
  • Portability: The fold-flat design allows the headset to be easily stored and carried.

FAQ

The Sennheiser SC 165 USB Headset is primarily designed for business and remote work environments, offering clear communication during calls, meetings, and video conferences. It features a dual-sided design with a flexible boom microphone for optimized sound clarity.

The headset uses USB connectivity, so you simply need to plug it into a USB port on your computer, laptop, or compatible device. No additional software or drivers are needed, making setup quick and easy.

Yes, the Sennheiser SC 165 USB Headset is compatible with smartphones and tablets that support USB audio. For devices without a USB-C or USB-A port, you may need an adapter to connect the headset.

The microphone features a noise-canceling design, which filters out ambient sounds, ensuring your voice comes through clearly during calls. This is particularly helpful in noisy environments, making it ideal for remote work and video conferences.

Yes, this headset is designed for extended wear. It features comfortable ear pads available in both leatherette and foam options, ensuring a snug fit without causing discomfort over time. However, some users have reported that the ear padding may wear down with heavy use.

Yes, the boom arm of this headset is flexible, allowing you to adjust the microphone's position for optimal sound quality. Whether you prefer the mic closer or further away, it can be easily positioned for clear communication.

Yes, the Sennheiser SC 165 USB headset features a fold-flat design, making it convenient for storage and portability. This is particularly useful for remote workers who need to carry the headset between home and office.

Yes, the headset provides HD stereo sound, offering natural and clear audio. This ensures excellent sound quality not only for meetings but also for casual listening during breaks or when watching videos.

First, check the mic's position to ensure it's not too far away from your mouth. If the issue persists, try adjusting the microphone sensitivity settings on your device. In some cases, it may help to check if any software updates or driver installations are needed.

While this headset provides good sound quality for video calls and meetings, it is not designed for high-end music listening or gaming experiences, as it lacks deep bass and immersive sound that gamers or audiophiles might seek.