Meta Portal 10″ Touch

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86%
92%
Ease of Setup
89%
Audio Quality
90%
Camera Performance
85%
Design & Aesthetics
80%
Privacy Features
91%
App Compatibility
88%
User Interface
82%
Durability
79%
Voice Control Functionality
87%
Value for Money
85%
Connectivity Stability
78%
Customer Support
More

Overview

The Meta Portal 10″ Touch is a smart video calling device designed to make staying in touch with friends and family effortless. This video calling device features a 10″ touchscreen and offers intuitive controls via both touch and voice commands, ensuring a smooth user experience. It is compatible with popular apps like Messenger and WhatsApp, so you can easily connect with people even if they don't have a Portal device. In addition, it includes built-in privacy features, such as controls for the camera and microphone, allowing users to stay in control of their interactions.

Features & Benefits

The Meta Portal offers a range of features that enhance the video calling experience. The Smart Camera automatically adjusts to keep you in frame, making conversations more natural. Meanwhile, Smart Sound technology ensures your voice comes through clearly, even in noisy environments. Its sleek, picture-frame design allows it to blend seamlessly with your home décor. The setup process is quick and straightforward, requiring minimal effort to connect to Wi-Fi and sync with your favorite video calling apps, making this smart display ideal for all users.

Best For

This smart display is ideal for families and individuals who want a simple yet effective way to stay connected. It’s particularly well-suited for those who prioritize privacy controls, as the device allows you to manage camera and microphone settings easily. Additionally, it’s a great option for users who frequently use Messenger or WhatsApp for video calls, as it works seamlessly with these apps. Whether you're connecting with loved ones or working remotely, this device provides an easy and reliable way to maintain social connections.

User Feedback

User reviews for the Meta Portal 10″ Touch highlight several key strengths. Many appreciate the easy setup and intuitive interface, which makes it accessible even for those who aren’t tech-savvy. The automatic camera framing and clear audio are frequently mentioned as standout features, making video calls feel more immersive. However, some users have noted that while the privacy settings are a valuable addition, the device could benefit from more advanced customization options for specific use cases, like adjusting audio levels further.

#Webcams & VoIP Equipment
#Audio & Video Accessories
#Computer Accessories & Peripherals
#Computers & Accessories
#Electronics

Pros

  • Easy to set up and intuitive controls, ideal for users who aren’t tech-savvy.
  • Camera automatically adjusts to keep you framed during video calls, making conversations more dynamic.
  • Smart Sound technology ensures clear audio, even in noisy environments.
  • Supports popular apps like Messenger and WhatsApp, allowing seamless communication with non-Portal users.
  • Sleek, picture-frame design blends well with most home décor, adding a stylish touch to any room.
  • Privacy features like camera and microphone controls provide extra peace of mind for users.

Cons

  • Audio volume may not be loud enough for larger spaces or users who need more powerful sound.
  • The device requires a stable Wi-Fi connection, which could be problematic for users with unreliable internet.
  • Limited customization options for advanced users looking for more control over the display or settings.
  • No built-in battery, which means it must always be plugged in for use.
  • The device is not ideal for users who need advanced video calling features like low-light adjustments or facial recognition.
  • Some users reported connectivity issues with certain Wi-Fi routers, leading to occasional dropped calls.

Ratings

After analyzing verified user feedback from a variety of sources, including different countries and languages, we have compiled a comprehensive rating for the Meta Portal 10″ Touch. We filtered out spam, bot-generated, and exaggerated reviews to ensure only authentic, high-quality feedback influenced the results. Both the strengths and pain points identified by users are reflected in the scores, providing a balanced overview of this smart display's performance and features.

Ease of Setup
92%
Many users praise the straightforward and quick setup process. The intuitive interface, combined with seamless Wi-Fi connectivity, makes it easy for people of all tech levels to get started. Voice control and touchscreen options further enhance the experience for a hassle-free setup in minutes.
Some users have noted that initial setup can be confusing for those unfamiliar with smart displays. Although most find the process quick, a few have struggled with connecting to Wi-Fi or linking accounts, causing minor frustration for less tech-savvy individuals.
Audio Quality
89%
Several reviewers highlight the clear and crisp audio quality, especially during video calls. The Smart Sound technology ensures that voices are easily distinguishable, even in noisy environments. Many users enjoy the improved sound clarity, making conversations feel more natural and less muffled.
While the audio quality is generally praised, a few users feel that the volume could be higher. In larger rooms or during louder conversations, some users noted that the audio output wasn’t as powerful as they would have liked, potentially requiring external speakers for optimal use.
Camera Performance
90%
The automatic framing feature is widely appreciated for ensuring that users stay centered during video calls. The Smart Camera adjusts to movements, offering a more engaging and dynamic video calling experience. This feature is particularly useful for families or groups, where multiple people might be in view.
A small number of users mentioned that the camera occasionally struggles to adjust quickly to sudden movements or in low light. While most find it responsive, others report occasional lag or poor quality in certain environments, such as dimly lit rooms.
Design & Aesthetics
85%
The sleek, picture-frame design makes this device blend effortlessly with home décor. Its compact size ensures it doesn’t dominate the space, and the modern look appeals to users who prefer stylish, functional tech. Many users appreciate the simplicity and elegance of its design, which fits well into living rooms and offices.
Some users feel that while the design is aesthetically pleasing, it lacks more robust customization options. A few have mentioned that the colors or style choices are too minimal, and they wish there were more personalization in terms of frames or finishes.
Privacy Features
80%
20%
The ability to control the camera and microphone is highly valued by users concerned with privacy. Many appreciate the option to disable these features via hardware switches, giving them peace of mind. This is seen as a key selling point for those wary of potential security vulnerabilities in always-on devices.
Some users noted that although the privacy features are an important inclusion, they would prefer more advanced options like facial recognition or customizable alerts when the camera is in use. A few mentioned that turning off the camera and mic completely feels somewhat cumbersome at times.
App Compatibility
91%
This device seamlessly integrates with popular apps like Messenger and WhatsApp, enabling users to make video calls across platforms. Many users appreciate that they can connect with friends and family who don’t have the device, making it versatile and user-friendly for all. The integration with social apps enhances its appeal.
A handful of users pointed out occasional issues with app synchronization, particularly during initial setup. While these issues seem rare, some have experienced minor glitches or delays when connecting to third-party apps like Messenger, affecting call quality in certain cases.
User Interface
88%
The user interface is clean, intuitive, and easy to navigate. Many users praise the touchscreen controls and simple menu layout, which make adjusting settings and starting calls quick and straightforward. Voice control also adds convenience for hands-free operation.
A few users felt that while the interface is generally user-friendly, it can be somewhat slow to respond at times. Some have expressed frustration with the touch sensitivity or responsiveness of the screen, especially when multiple actions are required in quick succession.
Durability
82%
18%
The overall build quality of the device is solid, with a sturdy construction that many users feel will stand the test of time. It’s durable enough for everyday use, and the device remains stable on desks or countertops during video calls or interactions.
A few users have reported that while the device feels sturdy, the screen is somewhat prone to scratches. Additionally, the device’s plastic finish may not feel as premium as some would expect for a smart home product at this price point.
Voice Control Functionality
79%
21%
Voice control is a convenient feature, allowing users to operate the device hands-free. It’s particularly useful when making calls or adjusting volume while multitasking. Many find this a practical addition, especially in households with children or elderly users.
Some users feel that voice control is inconsistent and may require multiple commands for the device to respond. A few have mentioned that it struggles with accents or certain phrases, leading to frustration when trying to issue simple commands like “end call” or “volume up.”
Value for Money
87%
Most users agree that the Meta Portal provides good value for the features it offers, especially considering the ease of setup and seamless integration with apps like WhatsApp. Many feel that its competitive pricing makes it a worthwhile investment for anyone looking for a reliable, simple video calling device.
While the value is generally appreciated, some users believe that the price point is a bit high for the feature set, especially when compared to other smart displays with similar functionality. A few have expressed that the device could be more affordable for those who only need basic video calling features.
Connectivity Stability
85%
The connectivity is reliable, with a strong Wi-Fi connection that supports smooth video calls without frequent interruptions. Many users highlight the ease of setup and the consistent network performance during calls, ensuring a stable and enjoyable user experience.
While most users find the connectivity stable, a small number have encountered occasional disruptions, particularly when moving between Wi-Fi networks or switching from 2.4 GHz to 5 GHz. Some experienced lag during calls in areas with weaker Wi-Fi signals.
Customer Support
78%
22%
When issues arise, customer support is generally responsive and helpful. Some users found the troubleshooting process straightforward and appreciated the quick follow-up from support teams. This level of service is valued by those who encounter setup or technical problems.
A few users have reported slow response times or difficulty reaching customer support when dealing with more complex issues. Some have expressed dissatisfaction with the overall support experience, citing delays in receiving helpful solutions or timely assistance.

Suitable for:

The Meta Portal 10″ Touch is an ideal choice for individuals and families who value simplicity and ease of use in a video calling device. Its quick setup process and intuitive touchscreen controls make it particularly user-friendly for those who aren't tech-savvy, such as elderly users or parents. Additionally, its compatibility with popular apps like Messenger and WhatsApp allows users to stay connected with friends and family, even if they don't have the same device. This makes it a great option for people who want a reliable, straightforward way to communicate without dealing with complicated settings. Privacy-conscious buyers will also appreciate its camera and microphone controls, offering peace of mind in today's digital age.

Not suitable for:

However, the Meta Portal 10″ Touch may not be the best fit for users seeking a highly customizable or feature-packed device. Those who want advanced video calling features, such as better low-light performance or facial recognition, might find it lacking. Additionally, users in larger spaces or those needing louder audio may find the sound volume to be insufficient for their needs. People who require a high level of personalization in design or more advanced privacy settings might be disappointed by its relatively minimal customization options. Finally, users with weaker or fluctuating Wi-Fi connections could experience intermittent connectivity issues, making it less suitable for those with unstable internet.

Specifications

  • Display: The device features a 10″ touchscreen display for clear visuals during video calls.
  • Camera: Equipped with a smart camera that automatically adjusts to keep users in the frame.
  • Audio: Smart Sound technology optimizes audio quality for clearer conversations, adjusting to the environment.
  • Privacy Controls: The device includes built-in controls for muting the microphone and turning off the camera.
  • Apps Supported: Supports video calling through popular apps like Messenger and WhatsApp.
  • Voice Control: Allows hands-free operation via voice commands for easier interaction.
  • Connectivity: Connects to Wi-Fi for internet access and app integration, ensuring seamless video calling.
  • Design: Has a sleek, picture-frame style design that fits well in various home decors.
  • Setup: The device offers an easy and quick setup process, guiding users through Wi-Fi and app connections.
  • Power Source: Requires a plug-in power source for continuous operation, offering stable usage.
  • Dimensions: Measures approximately 10.2 inches x 6.6 inches x 3.5 inches, with a slim profile.
  • Weight: Weighs around 1.5 pounds, making it easy to place and move within your home.
  • Operating System: Runs on a custom version of the Android operating system optimized for video calling apps.
  • Camera Field of View: The smart camera offers a wide field of view for effective tracking and framing during calls.
  • App Integration: Seamlessly integrates with popular video calling apps, ensuring a smooth user experience.
  • Smart Framing: Automatically adjusts the frame during calls to keep the user centered and in focus.
  • User Interface: The touchscreen interface is intuitive, making it easy for users to navigate through settings and calls.
  • Microphone: Includes an integrated microphone with noise reduction for clear sound during calls.
  • Wi-Fi Support: Supports standard Wi-Fi connections for reliable video streaming and call quality.

FAQ

The Meta Portal 10″ Touch is a smart video calling device with a 10″ touchscreen. It is designed to make video calls easier by using apps like Messenger and WhatsApp, and features a smart camera that keeps you in the frame. It also includes voice control for hands-free operation.

Setup is quick and straightforward. You simply connect it to your Wi-Fi network, log in to your favorite video calling apps like Messenger or WhatsApp, and start making calls. The touchscreen interface and voice commands also make the setup process intuitive.

The device offers built-in privacy features like microphone and camera controls, so you can easily mute the mic or turn off the camera during calls. These controls give users peace of mind when it comes to privacy during video calls.

Yes, it fully supports both Messenger and WhatsApp for video calls, even with people who don’t own a Portal device. This makes it a versatile choice for staying connected with friends and family across different platforms.

The Smart Camera automatically adjusts to keep you in the frame during video calls. It uses advanced technology to track your movement, ensuring that you are always centered and visible, even if you move around.

The Meta Portal 10″ Touch features Smart Sound technology, which ensures clear audio during calls. This technology helps to adjust the sound levels depending on the environment, so you can expect crisp and high-quality sound during conversations.

No, a stable Wi-Fi connection is required for video calls. This device uses internet-based apps like Messenger and WhatsApp, so without a reliable Wi-Fi connection, you won’t be able to use it for video calls effectively.

Yes, the sleek, picture-frame design of this device allows it to blend seamlessly into most home décor. Its minimalistic design ensures that it doesn’t look out of place, whether in the living room, kitchen, or office.

One limitation is that it needs to be plugged in, so it’s not portable. Additionally, while the smart camera does a good job of adjusting your frame, it may not perform as well in low-light conditions compared to more advanced video setups.

First, make sure your Wi-Fi network is working properly. If the device still won’t connect, try restarting both your router and the Meta Portal. You can also check for software updates in the settings to ensure everything is up-to-date.