Overview

The APC AP9640 UPS Network Management Card 3 provides seamless remote monitoring and control for compatible APC UPS systems. This network-enabled device is designed to integrate UPS units into a network environment, allowing easy access and management of power solutions. By using a web-based interface, users can monitor the status of their uninterruptible power supplies from any connected location. It is a reliable addition to the APC lineup, offering businesses and IT professionals an efficient tool to enhance their power management setup.

Features & Benefits

This network management card offers remote monitoring and shutdown control over any connected APC UPS. It supports advanced configuration and status tracking via an intuitive web interface, making it easy to keep track of power usage and health. In addition, it integrates with PowerChute Network Shutdown software, enabling automated system shutdown during power outages to protect vital data and equipment. Its compact design and broad compatibility with APC UPS models make installation straightforward and hassle-free.

Best For

The APC AP9640 is perfect for businesses and IT professionals who manage multiple APC UPS systems and need a centralized, remote control solution. It’s also ideal for users who require remote access to UPS settings, ensuring their systems run smoothly and securely. Organizations that need automated shutdown protocols to protect critical equipment during power failures will find this device especially valuable. Its compatibility with a wide range of APC models ensures broad appeal across various setups.

User Feedback

Users generally appreciate the ease of setup and the intuitive web interface of this network management card, which simplifies monitoring and troubleshooting. Many highlight the reliable remote control features, especially for managing multiple units across different locations. However, a few users report occasional network connection issues that slightly disrupt performance. Overall, the product has garnered positive feedback for its practical design and effective power management capabilities, although some might find its network stability occasionally inconsistent.

Pros

  • Easy to integrate with existing APC UPS systems, making setup straightforward for businesses.
  • Remote monitoring and control capabilities help IT professionals manage power without being on-site.
  • Compatibility with PowerChute Network Shutdown software ensures smooth automated shutdowns during power failures.
  • Compact design makes installation simple and does not require excessive space in server racks.
  • Web-based interface is intuitive, making it easier for users to track the status of UPS units.
  • This device is ideal for businesses or organizations needing to monitor multiple UPS units remotely.

Cons

  • Some users report occasional network connection issues, affecting the reliability of remote monitoring.
  • The web interface can be slow to load for some users, especially when monitoring multiple devices.
  • Only compatible with APC UPS systems, limiting its flexibility for users with non-APC hardware.
  • Some buyers find the device's features more complex than necessary for small-scale operations.
  • Older APC UPS models may face compatibility issues with this network management card.
  • Not suitable for individuals who require simple power management without advanced remote features.

Ratings

After analyzing verified user reviews worldwide, across multiple languages and platforms, the feedback for the APC AP9640 UPS Network Management Card 3 reveals a balanced view of its strengths and weaknesses. Spam, bot/incentivized, duplicated, off-topic, and exaggerated reviews have been filtered out, ensuring that the following ratings are based on authentic, high-quality feedback. Users generally appreciate the product’s functionality, though some report occasional issues with network connectivity. Both positive aspects and pain points have been reflected in the aggregated scores, which cover various product features and performance factors from a wide range of sources.

Remote Monitoring
91%
Users are impressed with the ability to remotely monitor their UPS units, providing them with peace of mind. The functionality allows for real-time updates and control, which is crucial for businesses with critical equipment that requires constant power management. This feature greatly enhances the product’s usability for IT professionals and remote management teams.
However, a few users reported occasional issues with network connectivity that hindered the remote monitoring feature. These interruptions, while not frequent, were frustrating, particularly when trying to monitor UPS status during power outages or critical events. Some users mentioned that troubleshooting network issues could be cumbersome.
Ease of Installation
87%
Many buyers found the installation process straightforward, with simple setup instructions that allowed for quick integration into existing APC UPS systems. The plug-and-play nature of this UPS accessory makes it a convenient solution for businesses needing minimal downtime during setup. Users noted that no special technical skills were required.
On the other hand, some users experienced challenges during installation, particularly when integrating the device with non-APC systems. A few mentioned that the lack of detailed troubleshooting documentation made the process more difficult for those who weren't familiar with network management tools.
Software Integration (PowerChute)
93%
The seamless integration with PowerChute Network Shutdown software is one of the standout features. Users find it extremely valuable as it enables automated shutdown during power loss, ensuring that their systems remain protected without manual intervention. This functionality is especially appreciated by businesses and IT professionals who rely on automation for power management.
However, a small number of users have pointed out that the software compatibility can sometimes be temperamental, especially after firmware updates. They reported occasional issues with the software failing to recognize the device or requiring manual configuration after updates, which disrupted its ease of use.
Network Connectivity Stability
65%
35%
When the network connection is stable, users appreciate how easy it is to access and control multiple UPS units via the network. This feature allows for centralized monitoring and management, which is essential for large businesses with multiple APC systems in different locations.
However, several users have noted that network connectivity can be unreliable at times. Some reported frequent disconnections or slow response times, which affected the overall performance and reliability of the UPS network. This issue was particularly problematic in environments where uptime is critical, leading to occasional frustration.
Compatibility with APC UPS Models
90%
The broad compatibility with APC UPS models is another major advantage. Users can integrate this network management card with a wide range of APC systems, making it a flexible and versatile solution for businesses that already rely on APC products. It simplifies the management of various models without the need for additional software or hardware.
Some users did mention that compatibility with certain older APC UPS models was not as smooth as expected. While the device generally supports most APC units, there were isolated reports of difficulty during setup or limited functionality with older systems, which could be an issue for those looking to upgrade existing infrastructure.
User Interface (Web-Based)
85%
Many users found the web-based interface intuitive and easy to navigate. The interface offers detailed tracking of UPS status and configurations, which helps users manage their systems efficiently. The dashboard is especially useful for monitoring performance metrics and receiving alerts for any issues, providing users with clear insights.
However, a few users felt that the interface could benefit from some improvements. Some reported that the layout can be a bit cluttered, especially when managing multiple units, and that it could be more streamlined for a smoother user experience. A more customizable dashboard was suggested by several reviewers.
Performance under Load
89%
The device performs reliably under load, with many users reporting that it maintains consistent monitoring and control even when managing multiple UPS systems. This makes it a robust choice for businesses that rely on uninterrupted power to critical operations. It is praised for maintaining performance during high-demand scenarios.
A few reviewers did express concerns about the device’s performance during peak load conditions. Some mentioned that response times could slow down when monitoring numerous UPS units at once, which impacted its overall effectiveness in larger environments with extensive power infrastructure.
Setup and Configuration Process
80%
20%
The setup and configuration process is generally easy for most users, especially those familiar with network management tools. Users particularly liked the detailed documentation and clear step-by-step instructions provided during the installation phase, which made it easier to integrate the device with their existing systems.
However, some users found the configuration process to be somewhat tedious, particularly when dealing with advanced settings or non-APC UPS models. They noted that it could take longer than expected to fine-tune the settings to suit specific requirements, leading to a longer setup time in certain cases.
Long-Term Reliability
88%
The long-term reliability of this UPS accessory is generally praised by users. Many reviewers noted that once set up, it continues to work seamlessly over time, with minimal need for maintenance or troubleshooting. The solid build quality ensures durability even in environments with heavy usage.
A small percentage of users mentioned occasional issues with long-term performance. Some found that, over time, the network connectivity could degrade, requiring a reboot or reconfiguration to restore full functionality. However, these instances were rare and did not significantly affect the overall satisfaction with the product.
Customer Support Experience
78%
22%
Many users reported having a positive experience with customer support when they faced technical challenges. The support team was described as responsive and helpful, with quick resolution of issues such as installation difficulties or compatibility problems with certain UPS models.
However, some users had less favorable experiences with customer support. A few reviewers mentioned delays in response time and felt that the provided solutions were not always sufficient, especially when dealing with more complex network issues or software glitches.
Value for Money
92%
Users generally feel that the APC AP9640 offers great value for money. Its wide range of features, including remote monitoring, PowerChute integration, and broad compatibility with APC UPS models, make it an excellent investment for businesses needing reliable power management solutions. Many felt that the price justified the performance and long-term benefits it provided.
While most users are satisfied with the value, a few felt that the device could be priced lower for smaller businesses or personal use. Some users noted that the cost may be a bit high for those who only need basic UPS management functionality and don’t require the full feature set.
Durability of Physical Components
86%
The physical components of the network management card are generally well-regarded for their durability. Users appreciate the solid construction, which ensures longevity even in environments where the device is frequently accessed or exposed to varying conditions.
A few users did report concerns about the plastic housing, mentioning that it could feel somewhat flimsy during installation. Although not a common complaint, these users felt that a more robust material would enhance the overall durability and long-term reliability of the product.

Suitable for:

The APC AP9640 UPS Network Management Card 3 is ideal for businesses, IT professionals, and organizations that require seamless remote monitoring and control of multiple UPS systems. This device is particularly beneficial for users who need to ensure continuous power for critical equipment, such as servers or data centers. Its compatibility with PowerChute software for automated shutdowns during power outages is a key feature that enhances its value in high-stakes environments. Additionally, users with existing APC UPS systems will appreciate the easy integration and straightforward setup process, making it a great choice for organizations looking to expand or upgrade their power management infrastructure.

Not suitable for:

This network management card may not be the best choice for smaller operations or individuals who only need basic UPS monitoring. The device's advanced features, like remote monitoring and integration with PowerChute software, might be excessive for home users or businesses with simple power needs. Additionally, users who do not have a stable network connection may encounter frustrating performance issues, such as intermittent disconnections. Some users also reported challenges with compatibility on older APC UPS models, so those with older equipment might struggle to achieve full functionality. Lastly, individuals seeking a low-cost solution for minimal power management may find this device to be overkill for their needs.

Specifications

  • Brand: The product is manufactured by APC, a well-known brand in power protection and management solutions.
  • Model: The model of this device is AP9640, part of APC's UPS Network Management Card series.
  • Product Type: This is a UPS network management card designed for remote monitoring and control of compatible APC UPS systems.
  • Voltage: The device operates at 240V AC, providing compatibility with a wide range of UPS systems.
  • Dimensions: The APC AP9640 measures 4.76 x 4.49 x 1.5 inches, making it compact for installation in various APC UPS models.
  • Weight: The unit weighs 2.8 ounces, ensuring a lightweight and easy-to-handle design.
  • Interface: The APC AP9640 features a web-based interface for easy remote management and configuration.
  • Connectivity: It supports network-enabled connectivity, allowing remote monitoring and control of connected UPS systems.
  • Software Compatibility: The device is compatible with PowerChute Network Shutdown software for automated system shutdown during power loss.
  • Remote Monitoring: This card allows users to remotely monitor the status and performance of connected APC UPS units.
  • Remote Control: It provides remote shutdown control over networked UPS systems to protect critical equipment during power failures.
  • Supported UPS Models: The device is compatible with a wide range of APC UPS models, enabling easy integration into existing setups.
  • Power Failure Protection: Through integration with PowerChute software, the card helps manage safe shutdowns during power outages.
  • Installation: The device is designed for easy installation into compatible APC UPS systems without requiring complex setups.
  • Security Features: The APC AP9640 includes security features to ensure that remote monitoring and control are safe from unauthorized access.
  • Environmental Conditions: The device is designed to operate within typical server room environments, ensuring reliable performance under normal conditions.
  • Compatibility with Web Browsers: The web-based interface of the device is accessible via most modern web browsers for flexible management.
  • Warranty: APC offers a standard warranty for the device, providing support and coverage in case of defects or issues.

FAQ

The APC AP9640 UPS Network Management Card 3 allows users to remotely monitor and manage compatible APC UPS systems. It integrates your UPS units into a network for easier management and control of power settings, ensuring that critical systems stay protected during power outages.

Installation is straightforward. Simply insert the card into the appropriate slot of a compatible APC UPS model, connect the device to your network, and access it via the web interface. Detailed instructions are provided in the user manual for specific UPS model compatibility.

The APC AP9640 is compatible with a wide range of APC UPS models. However, it is important to check your UPS model's specifications to confirm compatibility. If you're unsure, the product manual or APC's website provides a list of supported models.

Yes, this network management card integrates with PowerChute Network Shutdown software, which helps ensure that critical systems are properly shut down during power outages. This feature is particularly useful for safeguarding sensitive equipment during extended power failures.

The APC AP9640 requires a standard Ethernet connection to access the network. Once connected to your local network, it allows remote monitoring and management of connected UPS units from any web browser.

Yes, the APC AP9640 allows for both remote monitoring and shutdown control of compatible UPS units over a network. This is especially useful for IT administrators managing multiple systems across different locations.

Some users have reported occasional network connection issues, which can affect remote monitoring reliability. Additionally, the web interface can sometimes be slow when handling multiple UPS units. However, these issues are not widespread and do not generally affect overall performance.

Not at all. Users generally find the setup process to be simple, especially when integrating the card with existing APC UPS systems. The web-based interface is intuitive, making it easy for both beginners and experienced users to manage their UPS units remotely.

Yes, the APC AP9640 is ideal for businesses or organizations that need to monitor multiple APC UPS units. Its web interface allows for tracking the status and performance of several devices from a single dashboard, making it easier to manage power needs.

Yes, when integrated with PowerChute Network Shutdown software, this network management card can trigger automatic shutdown of connected systems during a power failure. This is a key feature for protecting critical equipment and ensuring data integrity during extended outages.