APC BK500BLK Back-UPS Battery Backup Surge Protector

APC BK500BLK Back-UPS Battery Backup Surge Protector — image 1
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86%
92%
Value for Money
89%
Setup & Installation
94%
Power Protection Performance
85%
Build Quality & Durability
90%
Energy Efficiency
77%
Battery Life & Replacement
82%
Software Experience (PowerChute)
88%
Size & Portability
91%
Surge Protection Effectiveness
80%
Customer Support & Warranty
78%
Noise Levels
83%
Long-Term Value
More

Overview

The APC BK500BLK Back-UPS Battery Backup Surge Protector is a versatile and reliable solution for protecting your sensitive electronics. This compact unit offers both battery backup and surge protection for up to 500VA of power. Its sleek design makes it suitable for home offices and small business setups where space is limited. This UPS ensures your devices remain safe from sudden power disruptions and surges, helping prevent costly damage to your equipment.

Features & Benefits

This APC UPS features 6 outlets in total: 3 with battery backup and surge protection, and 3 with surge protection only. Energy Star certified, it promotes energy efficiency while delivering reliable power. The unit also comes with a replaceable battery (RBC2 model), which allows for extended use over time. Additionally, the included PowerChute software enhances your ability to manage power settings on connected PCs, offering greater control during outages.

Best For

The APC BK500BLK is ideal for users who need basic power protection in smaller environments. Home office users will appreciate its ability to safeguard computers and peripherals, while small businesses can rely on it to protect critical equipment from power interruptions. Those seeking a cost-effective and compact UPS solution will find this model to be a solid choice for everyday use without taking up too much space.

User Feedback

Many users report a smooth setup process and appreciate the compact design, which makes the APC UPS easy to integrate into tight spaces. Its performance during power outages is consistently praised for being reliable and consistent. However, some reviews mention that, after a few years of use, the battery may need to be replaced, which can be a minor inconvenience. Overall, it’s considered a solid, entry-level option for basic power protection needs.

#Uninterruptible Power Supply (UPS)
#Computer Accessories & Peripherals
#Computers & Accessories
#Electronics

Pros

  • Compact design makes it ideal for small office spaces or home setups.
  • Energy Star certification helps reduce energy consumption and costs.
  • Replaceable battery (RBC2) ensures long-term use without total unit replacement.
  • PowerChute software offers convenient power management for PCs.
  • Provides reliable surge protection for everyday electronics like computers and routers.
  • Users find it easy to set up and get running quickly, even for first-time UPS owners.

Cons

  • Capacity of 500VA may be insufficient for larger setups or more demanding electronics.
  • Some users report that the battery may need to be replaced after a few years.
  • The 300W power output limits the number of devices that can be supported simultaneously.
  • PowerCord length of 6 feet may be restrictive for larger workspaces or distant outlets.
  • Occasional complaints about the surge protection not being strong enough for heavy surges.
  • Not suitable for high-powered devices or equipment that require continuous heavy load.

Ratings

After analyzing verified user reviews from multiple countries and platforms, the scores for this APC BK500BLK Back-UPS Battery Backup Surge Protector reflect both its strengths and areas for improvement. Authentic feedback from real users has been carefully considered, filtering out any spam, bot-generated, or incentivized reviews. The aggregated results provide a balanced view of the product's performance, ease of use, and reliability, helping you make an informed decision based on real-world experiences.

Value for Money
92%
Many users praise the affordability of this device, especially considering its reliable surge protection and battery backup features. It offers solid performance without breaking the bank, making it an excellent option for users seeking cost-effective protection for their electronics.
A few buyers mentioned that while it's a good value for the price, it may not be suitable for more demanding setups with high power requirements. Some also felt that the 500VA capacity limits its use for larger devices or more extensive setups.
Setup & Installation
89%
Several users highlighted how easy it is to set up, even for those who are not technically inclined. The straightforward plug-and-play setup allows most people to get it up and running quickly without requiring professional assistance.
A few customers mentioned that the included instructions could be clearer, especially for first-time users who are not familiar with UPS systems. Some also wished for more visual cues or step-by-step guides for installation.
Power Protection Performance
94%
This device consistently receives high marks for its reliable power protection. Users report that it effectively shields devices from power surges and keeps equipment running during brief power outages, making it highly trusted for safeguarding sensitive electronics.
While the power protection works well in most cases, a few users noted that during longer power outages, the device’s 500VA capacity struggles to support multiple devices for extended periods, requiring battery replacement sooner than expected.
Build Quality & Durability
85%
The build quality is generally well-regarded, with many users noting its solid construction and reliable performance over time. Its durable design ensures that it can handle everyday use in home or office settings without issue.
However, some users reported concerns about the longevity of the device, with a few claiming that it began to show signs of wear or failure after a few years of use. The plastic casing is functional but could feel more robust in the long run.
Energy Efficiency
90%
Buyers appreciate the Energy Star certification, which assures them that the device uses minimal power when not in active use. This is a key selling point for those who are conscious of energy consumption and want to reduce their carbon footprint.
A couple of users pointed out that the energy efficiency benefits are somewhat overshadowed by the device’s limited capacity for larger equipment. Those with high-power devices may not see the same level of energy savings.
Battery Life & Replacement
77%
23%
Users report that the replaceable battery (model RBC2) is a useful feature for long-term maintenance, allowing them to extend the life of the device by swapping out the battery when it reaches the end of its lifespan. This provides a more sustainable option compared to non-replaceable models.
Some buyers mentioned that the battery life could be improved, as it tends to deplete faster with regular use. Additionally, some users found the process of replacing the battery a bit more complex than anticipated, especially when the model is out of stock.
Software Experience (PowerChute)
82%
18%
The inclusion of PowerChute software is a definite advantage, allowing users to manage their power settings and monitor the UPS's status easily. It enhances the overall user experience by providing real-time data on battery health and power usage.
However, a few users noted that the software could be more intuitive, and some had issues with installation or compatibility on older operating systems. There were also reports of occasional glitches that affected the software's performance.
Size & Portability
88%
The compact design of this device makes it an ideal choice for users with limited space. Its small footprint allows it to fit easily into home office setups, desks, or entertainment centers, without taking up too much room.
Despite its portability, some users found the unit to be slightly heavier than expected, especially when moving it around for maintenance or battery replacement. This could be an issue for those who require frequent repositioning.
Surge Protection Effectiveness
91%
The surge protection feature of this device is highly praised, with many users highlighting its ability to safeguard sensitive equipment from voltage spikes. It’s particularly effective in areas prone to power surges or lightning storms, offering peace of mind for valuable electronics.
A few users noted that the surge protection, while generally reliable, may not be as effective with larger or more powerful equipment. Some even reported that after several years of use, the surge protection seems to diminish in effectiveness.
Customer Support & Warranty
80%
20%
Many users have reported positive experiences with APC's customer service, noting that support staff are responsive and helpful when issues arise. The three-year warranty also adds reassurance for buyers, providing a level of security in case the device fails prematurely.
Despite the positive feedback, some customers found the warranty process a bit cumbersome, with delays in response times or complicated steps for processing claims. A few were frustrated by the need to provide extensive documentation for warranty claims.
Noise Levels
78%
22%
In general, users found this UPS to operate relatively quietly during regular use, making it ideal for environments where noise is a concern, such as home offices or quiet workspaces.
A few buyers reported that the device can emit a noticeable hum or noise when under heavy load or during charging. While not overwhelmingly loud, it can be distracting in particularly quiet spaces or for users sensitive to background noise.
Long-Term Value
83%
The long-term value is solid, as the ability to replace the battery and its reliable performance over time make it a good investment for those who need uninterrupted power protection for home or office setups.
However, some users felt that the overall value may diminish if the device’s performance starts to degrade over time. Concerns over frequent battery replacements also contribute to some users questioning its long-term cost-effectiveness.

Suitable for:

The APC BK500BLK Back-UPS Battery Backup Surge Protector is ideal for home office users and small businesses seeking reliable, cost-effective protection for sensitive electronics. Its compact design makes it perfect for setups with limited space, such as small desks or workstations. Users who need basic surge protection and battery backup for devices like computers, routers, and printers will find this UPS to be a practical solution. Additionally, those looking to reduce their energy footprint will appreciate its Energy Star certification, ensuring lower energy consumption without sacrificing performance.

Not suitable for:

This device may not be the best choice for users with more demanding power requirements, such as those running high-powered equipment or larger systems. The 500VA capacity could be limiting for users needing to protect multiple devices or more energy-hungry electronics. Additionally, while the surge protection is effective for most setups, those in areas with frequent or severe power surges might require a higher-rated UPS. Users who need a longer-lasting battery life without frequent replacements may also find this unit’s battery performance to be a drawback.

Specifications

  • Capacity: The APC BK500BLK has a 500VA (volt-ampere) rating and 300W (watt) power output, suitable for powering home office devices and smaller electronics.
  • Number of Outlets: It features 6 outlets, with 3 providing battery backup and surge protection, and 3 offering only surge protection.
  • Surge Protection Rating: The surge protection rating is 480 joules, helping to safeguard devices from power spikes and surges.
  • Battery Type: The device uses a replaceable RBC2 battery, which can be swapped out to extend the unit’s operational lifespan.
  • Power Cord Length: The power cord measures 6 feet, providing flexibility in positioning the device.
  • Energy Certification: It is Energy Star certified, ensuring energy-efficient performance that helps reduce electricity consumption.
  • Software: The device comes with PowerChute Personal Edition software for power management and configuration on connected PCs.
  • Warranty: The APC BK500BLK is backed by a 3-year warranty, offering peace of mind in case of defects or performance issues.
  • Dimensions: The unit measures 14.25 inches x 9.53 inches x 7.01 inches, making it compact and suitable for small spaces.
  • Weight: The APC BK500BLK weighs 7.5 pounds, which is moderate for a UPS with this power capacity.
  • Input Voltage: The device operates at a standard 120V input voltage, which is typical for most North American household and office setups.
  • Battery Replacement: The battery is replaceable with the RBC2 model, and users are advised to replace it every 3–5 years depending on usage.
  • Output Voltage: The output voltage is 120V, providing stable power to connected devices during outages.
  • Compatibility: It is compatible with most home office and small business devices, such as computers, routers, and printers.
  • Environmental Features: The APC BK500BLK is designed to be environmentally friendly with its Energy Star certification, reducing overall power consumption.
  • Form Factor: The compact, tower form factor allows for easy placement in tight spaces without taking up much room.

FAQ

The APC BK500BLK is a 500VA battery backup and surge protector designed to keep electronics powered during outages and shield them from power surges. It has 6 outlets—3 provide battery backup and surge protection, while 3 are for surge protection only. It's ideal for home offices or small business setups.

Setting up this device is straightforward. Simply plug it into a wall outlet, then connect your devices to the appropriate outlets. The device will automatically provide battery backup for any connected equipment. Be sure to install the PowerChute software for power management, especially if using it with a computer.

The APC BK500BLK uses a replaceable battery model RBC2, which typically lasts 3-5 years, depending on usage. When the battery starts to degrade, you can purchase a replacement RBC2 battery and follow the easy instructions in the manual to swap it out.

The APC BK500BLK is designed for lower-power electronics, providing 500VA and 300W of output. It can support devices like computers, routers, and printers, but it may not be suitable for high-power devices like gaming PCs or servers that require a lot of wattage. It's best for home offices and small setups.

The backup time varies based on what devices are connected. For example, a typical desktop computer with a monitor might last 15–30 minutes, while a smaller laptop may last longer. You can extend this time by connecting fewer devices or using energy-efficient equipment.

Yes, the APC BK500BLK offers surge protection with a rating of 480 joules. It helps protect connected electronics from power surges and spikes, which are common during storms or electrical issues.

While the APC BK500BLK is compatible with most household electronics, it is not ideal for devices that require high wattage, such as large servers or certain power-hungry home appliances. For these, consider a UPS with higher capacity.

Yes, the PowerChute software included with the APC BK500BLK works with both Windows and Mac computers. The software allows you to manage power settings and track battery usage, making it compatible across various systems.

To maintain the APC BK500BLK, periodically check the battery status and perform regular tests to ensure it's working properly. It’s also important to replace the battery every few years to ensure optimal performance. Keep it in a cool, dry place, and avoid overloading the outlets.

The APC BK500BLK comes with a 3-year warranty, which covers defects in materials or workmanship. If you encounter issues during this period, you can contact APC customer support for a replacement or repair.