JBL Quantum 360X Wireless Gaming Headset for Xbox

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86%
91%
Sound Quality
89%
Battery Life
87%
Comfort for Long Sessions
74%
Microphone Clarity
94%
Ease of Setup
88%
Wireless Connectivity
80%
Noise Cancellation
83%
Build Quality
92%
Value for Money
90%
Compatibility
85%
Portability
78%
Customer Support
More

Overview

The JBL Quantum 360X Wireless Gaming Headset for Xbox is a versatile and reliable choice for gamers seeking immersive sound and comfort. This wireless headset offers up to 22 hours of battery life, making it a solid option for long gaming sessions. Equipped with a detachable boom mic and a convenient mute function, it ensures crystal-clear communication with teammates. While it's primarily designed for Xbox, this headset also works seamlessly with other platforms, including PlayStation, Switch, PC, and Bluetooth devices, giving you plenty of flexibility.

Features & Benefits

The JBL Quantum 360X stands out for its exceptional sound quality, powered by JBL's QuantumSOUND Signature technology. Its 40mm drivers deliver immersive, high-fidelity audio, helping gamers pick up on every sound cue. For comfort, the headset features memory foam ear cushions that reduce pressure during extended sessions. Additionally, the dual wireless connection, combining 2.4GHz RF and Bluetooth, offers flexibility, while passive noise cancellation helps block out distractions for a more focused gaming experience.

Best For

This gaming headset is ideal for users who value both comfort and performance. It suits gamers who demand high-quality sound and reliability during their sessions. Whether you’re on Xbox, PlayStation, or PC, the Quantum 360X delivers immersive audio for a wide range of platforms. It's perfect for those seeking a headset with long battery life, offering up to 22 hours of use. Furthermore, its over-ear design makes it a great option for users who prefer maximum comfort and noise isolation.

User Feedback

The JBL Quantum 360X has garnered positive reviews, with many users praising its sound clarity and immersive experience. Gamers appreciate the long battery life, which makes it ideal for extended sessions. Comfort is another highlight, as the memory foam ear cushions provide a secure and pleasant fit. However, some users have mentioned that the microphone could be clearer in noisy environments, which is something to keep in mind. Overall, Bluetooth pairing is quick and easy, and the dual connection options are well received.

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Pros

  • The dual wireless connection (2.4GHz + Bluetooth) allows seamless transitions between devices.
  • Memory foam ear cushions provide long-lasting comfort during extended gaming sessions.
  • The detachable boom mic with mute function ensures clear communication with teammates.
  • This headset offers up to 22 hours of battery life, perfect for long gaming marathons.
  • Users appreciate the immersive sound quality provided by the JBL QuantumSOUND Signature.
  • Its compatibility across multiple platforms (Xbox, PlayStation, Switch, PC, and Bluetooth) adds great flexibility.

Cons

  • Some users report that the microphone could be clearer in noisy environments.
  • The build quality feels somewhat light, leading to concerns about durability over time.
  • The headset's fit may be too tight for people with larger heads, causing discomfort after prolonged use.
  • A few users experienced difficulty with the Bluetooth pairing process in certain devices.
  • Not ideal for users who need active noise cancellation for total isolation from external sounds.
  • While comfortable, the ear cups may not be large enough for those with bigger ears.

Ratings

After analyzing verified user feedback from multiple platforms and languages, the ratings for the JBL Quantum 360X Wireless Gaming Headset for Xbox reflect a mix of strengths and areas for improvement. Only authentic reviews were considered, ensuring a comprehensive picture of its performance, comfort, and features. Users have praised its immersive sound and long battery life, while some have pointed out minor concerns with microphone clarity in noisy settings. These insights come from a wide range of regions and languages, giving a well-rounded view of this headset's performance in everyday use.

Sound Quality
91%
Many users are impressed by the rich, immersive sound quality, particularly with the JBL QuantumSOUND Signature. The audio clarity enhances gameplay, making in-game actions and dialogue highly distinguishable. Several buyers also highlight how the headset improves their overall gaming experience, especially in competitive games that require precision in sound directionality.
A few users have reported that the bass can be a bit overwhelming at times, potentially overshadowing other sound elements. Additionally, some felt that the sound wasn’t as crisp in certain gaming genres, leading to a less satisfying experience during extended sessions.
Battery Life
89%
The 22-hour battery life has been praised by many, offering ample time for long gaming sessions without the need for frequent recharges. Users appreciate the reliability of this feature, especially for gamers who prefer extended playtime. The fast charging time of just 2 hours is also a standout for those in need of a quick boost between sessions.
A small group of buyers noted that the battery could drain quicker if the headset is used with both Bluetooth and 2.4GHz wireless connections simultaneously. While the battery life is solid, some users expected even longer performance for marathon gaming sessions.
Comfort for Long Sessions
87%
The memory foam ear cushions are frequently mentioned for providing a comfortable fit, even during extended gaming sessions. Many users find the headset lightweight and easy on the ears, reducing discomfort that typically comes with over-ear designs. The adjustable headband adds further to its comfort, allowing users to find a secure fit without too much pressure on the head.
Not all users agreed on the comfort, as a few have mentioned that the ear cups can feel a bit snug for larger head sizes. Additionally, while the memory foam helps, some felt the headset could be better for those with sensitive ears after prolonged use, especially with high-intensity gaming sessions.
Microphone Clarity
74%
26%
The detachable boom mic is appreciated by many for its ability to deliver clear communication, especially for voice chats during team-based gaming. The mute function is a useful feature, providing more control over interactions with teammates and opponents. Most users find the microphone adequate for casual gameplay and communication.
Several users mentioned that the microphone struggles with clarity in noisy environments. In some cases, the mic picks up background noise or distorts voices, affecting communication quality during high-action moments. A few wished the mic could have been a bit more responsive and less prone to picking up ambient sounds.
Ease of Setup
94%
The setup process for this wireless headset is quick and intuitive, with minimal effort required to connect to devices. Many users have praised the Bluetooth pairing for being seamless, and the dual wireless connections (2.4GHz + Bluetooth) are easy to configure. The inclusion of USB charging and compatibility with multiple platforms further simplifies setup, making it accessible for both new and experienced gamers.
While the setup is generally smooth, a few users noted occasional hiccups when switching between devices. Some reported needing to reset the connection when transitioning from a console to a PC, which could be frustrating for users who want a hassle-free, plug-and-play experience.
Wireless Connectivity
88%
Users are pleased with the flexibility offered by the dual wireless connections, with both 2.4GHz RF and Bluetooth options. Many find this versatility great for gaming on multiple platforms, such as Xbox, PlayStation, and PC. The signal strength remains stable even over longer distances, providing reliable connectivity throughout gaming sessions.
A small number of users experienced occasional dropouts or delays when using Bluetooth, especially when connected to multiple devices. Some gamers also mentioned that the 2.4GHz connection sometimes has slight interference in environments with multiple wireless devices, although this was not a widespread issue.
Noise Cancellation
80%
20%
The passive noise cancellation does an effective job of blocking out background distractions, allowing users to immerse themselves in their games. Many users enjoy the improved focus it provides during both casual and competitive gaming, helping them stay tuned into the action without external interference.
While the noise cancellation is decent, some users wished for active noise cancellation (ANC) for a more immersive experience, particularly in noisy environments. The passive noise reduction is less effective at completely eliminating higher-level background noises like chatter or household sounds.
Build Quality
83%
The build quality of this gaming headset is generally praised for being solid yet lightweight. Users appreciate that it feels durable enough for long-term use without being overly bulky. The materials used, including the ear cushions and headband, feel premium and contribute to the overall sturdy feel of the headset.
A few users pointed out that the plastic construction of the headband may feel slightly fragile under heavy use or if adjusted roughly. Though it's lightweight, some mentioned that it doesn't feel as robust as other premium headsets in the market, potentially leading to concerns about long-term durability.
Value for Money
92%
Many buyers believe this headset offers excellent value for its price, especially considering the solid sound quality, long battery life, and versatile wireless connections. The fact that it is compatible with multiple platforms, including Xbox, PlayStation, and PC, adds to its appeal, making it a well-rounded option for gamers who want a high-performing yet affordable headset.
While the headset provides great value, some buyers felt that the microphone quality and occasional connectivity issues left room for improvement at this price point. A few users expected even higher-end features, like active noise cancellation or a more advanced microphone, considering its mid-range pricing.
Compatibility
90%
The wide compatibility with Xbox, PlayStation, Switch, PC, Mac, and Bluetooth devices has been a major selling point for this headset. Many users are happy to find that they can easily switch between different platforms without having to reconfigure the headset each time. This flexibility is a key advantage for gamers with multiple systems.
A few users noted that while the headset is compatible with many devices, the audio quality can sometimes vary slightly depending on the platform. Some reported lower sound fidelity when using the headset with non-Xbox devices, which might not meet the expectations of users looking for consistent performance across all platforms.
Portability
85%
Users appreciate the lightweight design of the headset, which makes it easy to take on the go. The foldable design allows for convenient storage, and the wireless functionality adds a layer of freedom for gaming on the move. Many find this a great feature for those who game at friends' houses or while traveling.
A few users felt that the headset could be more compact when stored for travel. While it’s foldable, some noted that it doesn't fold quite as flat as other models, making it slightly bulkier than expected for packing in a bag or carrying case.
Customer Support
78%
22%
Some users have found the customer support service to be responsive and helpful, particularly when dealing with technical issues. The brand provides clear troubleshooting guides and is generally easy to reach for assistance with setup or minor issues.
However, a number of buyers expressed dissatisfaction with the customer support experience. Some have reported slow response times and unhelpful solutions to more complex issues, leading to frustration for those who require faster resolutions.

Suitable for:

The JBL Quantum 360X Wireless Gaming Headset for Xbox is well-suited for gamers who prioritize clear audio and long-lasting comfort during extended sessions. Those who enjoy immersive, high-quality sound will benefit from the JBL QuantumSOUND Signature, which enhances in-game audio. The versatile dual wireless connections (2.4GHz and Bluetooth) make it an ideal choice for users who play across multiple platforms, such as Xbox, PlayStation, and PC. Gamers who require a reliable headset with excellent battery life will appreciate the 22 hours of playtime. Additionally, those who value comfort will enjoy the memory foam ear cushions, which are praised for their ability to provide relief during long gaming sessions without sacrificing sound quality.

Not suitable for:

This headset may not be the best choice for users who require top-tier microphone clarity in noisy environments. While the detachable boom mic is functional, some buyers noted that it struggles with background noise and clarity during high-action moments. Additionally, users seeking advanced features like active noise cancellation or an ultra-durable build might find this product lacking. It may not be ideal for competitive gamers or streamers who depend on crystal-clear communication in bustling environments. Those with larger heads might also experience a less-than-perfect fit, as a few users reported the ear cups feeling too snug after prolonged use.

Specifications

  • Brand: Manufactured by JBL, a well-known audio technology brand.
  • Model: The product model is JBL Quantum 360X.
  • Compatibility: Compatible with Xbox, PlayStation, Switch, PC, Mac, and Bluetooth devices.
  • Wireless Connection: Supports dual wireless connections via 2.4GHz RF and Bluetooth 5.2.
  • Battery Life: Provides up to 22 hours of battery life on a single charge.
  • Charging Time: Fully charges in approximately 2 hours.
  • Microphone: Features a detachable boom microphone with a mute function for clear communication.
  • Noise Cancellation: Passive noise cancellation for improved focus and reduced background noise.
  • Ear Cushions: Equipped with memory foam ear cushions for comfort during long gaming sessions.
  • Drivers: Uses 40mm drivers for immersive sound quality.
  • Weight: Weighs approximately 252g for a lightweight and comfortable fit.
  • Control Type: Includes volume control for convenient sound adjustments.
  • Mute Function: The detachable boom mic has a built-in mute function for easy control.
  • Bluetooth Version: Supports Bluetooth 5.2 for improved connectivity and range.
  • Headphone Jack: Has a USB connection for charging and data transfer.
  • Design: Designed with over-ear cups for enhanced sound isolation and comfort.
  • Software Support: Compatible with JBL's software for personalized audio settings (via PC).
  • Mute Feedback: Features an LED indicator to show when the microphone is muted.

FAQ

Setting up the JBL Quantum 360X Wireless Gaming Headset for Xbox is easy. Simply plug the USB dongle into your Xbox or PC, and power on the headset. The 2.4GHz wireless connection will automatically pair with your device. If you wish to use Bluetooth, just enable Bluetooth on your device and pair it directly with the headset.

Yes, the JBL Quantum 360X is not only compatible with Xbox, but also works with PlayStation, Switch, PC, Mac, and Bluetooth-enabled devices. You can switch between devices with the dual wireless connection feature (2.4GHz RF and Bluetooth) for added convenience.

The JBL Quantum 360X provides up to 22 hours of battery life on a single charge. This should cover long gaming sessions, and with a quick 2-hour charging time, you'll be back in action in no time.

Yes, the JBL Quantum 360X comes with a detachable boom mic that can be easily removed when not needed. This feature is especially useful if you're using the headset for music or general media consumption and prefer not to have the mic in the way.

The sound quality of this headset is exceptional, thanks to JBL's QuantumSOUND Signature. It delivers immersive, high-quality audio, allowing gamers to hear every detail, from footsteps to environmental sounds, for a more immersive gaming experience.

The JBL Quantum 360X is designed for comfort, with memory foam ear cushions that help reduce pressure on your ears during extended gaming sessions. Many users report that the headset is comfortable even after hours of use.

While the JBL Quantum 360X does not feature active noise cancellation, it does offer passive noise cancellation. The over-ear design and cushioned ear cups help block out external noise, allowing for a more focused and immersive gaming experience.

Yes, the headset is designed to work seamlessly with both consoles and PCs. It is compatible with Xbox, PlayStation, Switch, and PC, offering flexibility for gamers who play across multiple platforms.

Some users have reported that the microphone could be clearer in noisy environments, and others have mentioned that the fit might be a bit tight for people with larger heads. However, these concerns are relatively minor and don't affect the overall performance for most users.

The JBL Quantum 360X supports Bluetooth 5.2, allowing you to pair it with compatible devices for a wireless experience. Bluetooth connectivity is ideal for mobile gaming or listening to music, offering flexibility when you're not using the 2.4GHz wireless connection.